The ArgusNew service will allow commuters to pick up parcels from Sussex station set to be launched (From The Argus)

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New service will allow commuters to pick up parcels from Sussex station set to be launched

The Argus: Brighton Station Brighton Station

The frustration of finding a ‘sorry we missed you’ card on your doormat could be over for train passengers.

A staffed online shopping collection and returns service will offer commuters the at Brighton Station the chance to pick up and try on their purchases without having to walk to the sorting office.

The new service, called Doddle, will be open every day and feature a changing room alongside a member of staff to help you with your parcels.

Following a successful pilot in Milton Keynes, Brighton will be one of the first Doddle collection points nationwide as part of the £24 million rollout later this year. Brighton’s store is due to open in the middle of October.

A spokesman for Southern Rail said: “The concept of Doddle is an interesting one and we look forward to them coming to Brighton Station.

“We’re sure our passengers will make good use of the service, which will complement the already superb retail facilitates at the station.”

Busy commuters can stop off at the station, pick up their parcel and even have the option to send it back via the counter.

Tim Robinson, chief executive at Doddle, and former route managing director, Sussex at Network Rail said: “We created Doddle to improve the online shopping experience. We’re not another ‘me too’ click-and-collect offer, it’s a game-changing service consumers are crying out for but no one else can provide.

“It is the next major step in online shopping, providing a parcel collection, returns and delivery service that has customer choice and convenience at its very heart.

“What’s more, we are delivery carrier and retailer agnostic so any brand can offer the Doddle service to their customers.”

The scheme is being run by Network Rail in conjunction with millionaire philanthropist Lloyd Dorfman.

Robin Gisby, Network Rail managing director, said: “More people are travelling by rail than ever before and stations have become more than just a place to wait for, or get off a train.”

Leading online brands such as ASOS and New Look are already offering the service, alongside their own click-and-collect and next-day delivery services.

Comments (5)

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6:40am Thu 17 Jul 14

rogerthefish says...

I can see a queue as long as the ticket office one at present or even as long as the one outside the North Rd sorting office at Christmas, which I've now discovered the secret of-when buying off ebay/online ask for them to post not using post office and explain why your not prepared to wait up to an hour in the cold--as someone who works at home I cannot believe how many small cards I've received rather than the door bell being rung.

I'm sorry but can't see this working
I can see a queue as long as the ticket office one at present or even as long as the one outside the North Rd sorting office at Christmas, which I've now discovered the secret of-when buying off ebay/online ask for them to post not using post office and explain why your not prepared to wait up to an hour in the cold--as someone who works at home I cannot believe how many small cards I've received rather than the door bell being rung. I'm sorry but can't see this working rogerthefish
  • Score: 12

7:38am Thu 17 Jul 14

chrismilo says...

Argus there can only be one first thats Milton Keynes Brighton however could be second !
Argus there can only be one first thats Milton Keynes Brighton however could be second ! chrismilo
  • Score: 2

9:37am Thu 17 Jul 14

Roundbill says...

Now the Post Office has bee flogged off, asset-stripped and fully prepared for dismantlement, prepare yourselves for a future in which you receive a text message informing you that a letter has arrived for you at your "local" delivery agency. I'll give it five years before new-build homes no longer feature letterboxes in the front door.
Now the Post Office has bee flogged off, asset-stripped and fully prepared for dismantlement, prepare yourselves for a future in which you receive a text message informing you that a letter has arrived for you at your "local" delivery agency. I'll give it five years before new-build homes no longer feature letterboxes in the front door. Roundbill
  • Score: 3

9:56am Thu 17 Jul 14

stevo!! says...

chrismilo wrote:
Argus there can only be one first thats Milton Keynes Brighton however could be second !
The term 'one of the first' was correctly used, and at no point did The Argus claim this was the first.
[quote][p][bold]chrismilo[/bold] wrote: Argus there can only be one first thats Milton Keynes Brighton however could be second ![/p][/quote]The term 'one of the first' was correctly used, and at no point did The Argus claim this was the first. stevo!!
  • Score: -7

12:17pm Thu 17 Jul 14

BNJuan says...

Sounds like a good idea. Lots of convenience stores already offer drop off / pick up services, Amar's News 2 mins down from the station on Queens Road is one.

The station is starting to look hugely improved; the shop units are all decent quality, and a pub and Bagelman are great additions.

I don't know what happened to the proposal to move the taxi rank and pedestrianise the area in front of the station- is that still on the cards?
Sounds like a good idea. Lots of convenience stores already offer drop off / pick up services, Amar's News 2 mins down from the station on Queens Road is one. The station is starting to look hugely improved; the shop units are all decent quality, and a pub and Bagelman are great additions. I don't know what happened to the proposal to move the taxi rank and pedestrianise the area in front of the station- is that still on the cards? BNJuan
  • Score: 0

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