Bargain booze in Eastbourne adds a penny to 19-year-old's bill to check her ID

Store charges teenager for looking young

Store charges teenager for looking young

First published in News
Last updated
by , Reporter

A teenager had a surprise when she realised she had been charged for having to show her ID while buying alcohol.

Student Sian Heather, 19, went into Bargain Booze in Seaside, Eastbourne, to purchase a bottle of wine and upon looking at the receipt she discovered the till operator had rung up a charge after he asked her for her ID.

While the charge was only one penny, Ms Heather was left confused having never been charged for being required to show for her ID before.

The student, who also works at Natwest Bank, posted a picture of her receipt on twitter saying: “Got charged £0.01 for showing my ID? #what.”

She said: “I went in just after work on Monday to buy a bottle of wine which was £2.99 – when he rung it up as £3 I did not think anything of it until I looked at the receipt.

“I have never seen anything else like this. I am not bothered it is just a penny and if I did not have to show my ID what would have happened? Would I have been charged?

“He asked for my ID and I just want to find out why they did it – it seems pretty ridiculous.”

Some users responding to Ms Heather’s tweet speculated the till may not be able to add free items to confirm the ID check. A spokeswoman for Bargain Booze said the situation was an isolated incident and it is not their company policy to charge for ID checks.

She said: “This is an isolated incident. We never charge customers for ID checks. They are registered through our till system against transactions for audit purposes. We are working closely with our Eastbourne store to ensure this doesn’t happen again and customers who have been charged a penny have been refunded.”

Comments (27)

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7:18am Thu 7 Aug 14

hyram77 says...

I would happily pay 1p for someone to tell me I look young :-) however, what I wouldn't pay £2.99 for a bottle of wine for the risk of it killing me!
I would happily pay 1p for someone to tell me I look young :-) however, what I wouldn't pay £2.99 for a bottle of wine for the risk of it killing me! hyram77
  • Score: 113

7:43am Thu 7 Aug 14

Tr1stan says...

hyram77 wrote:
I would happily pay 1p for someone to tell me I look young :-) however, what I wouldn't pay £2.99 for a bottle of wine for the risk of it killing me!
Lol
[quote][p][bold]hyram77[/bold] wrote: I would happily pay 1p for someone to tell me I look young :-) however, what I wouldn't pay £2.99 for a bottle of wine for the risk of it killing me![/p][/quote]Lol Tr1stan
  • Score: 33

8:15am Thu 7 Aug 14

Quiterie says...

Outrageous. I hope this shop refunds all these customers as soon as possible (plus interest).
Outrageous. I hope this shop refunds all these customers as soon as possible (plus interest). Quiterie
  • Score: 24

9:17am Thu 7 Aug 14

TIMBURRY says...

I've get charged more for hair cuts, admission to clubs and other entertainment venues and drinks in most of the bars in Brighton for not being a student
I've get charged more for hair cuts, admission to clubs and other entertainment venues and drinks in most of the bars in Brighton for not being a student TIMBURRY
  • Score: 18

10:00am Thu 7 Aug 14

stevo!! says...

hyram77 wrote:
I would happily pay 1p for someone to tell me I look young :-) however, what I wouldn't pay £2.99 for a bottle of wine for the risk of it killing me!
Yeah, but not everyone can splash out on el vino.

Strange how the shop 'never' makes this charge, yet it admits that it does.
[quote][p][bold]hyram77[/bold] wrote: I would happily pay 1p for someone to tell me I look young :-) however, what I wouldn't pay £2.99 for a bottle of wine for the risk of it killing me![/p][/quote]Yeah, but not everyone can splash out on el vino. Strange how the shop 'never' makes this charge, yet it admits that it does. stevo!!
  • Score: -87

10:02am Thu 7 Aug 14

Pitviper says...

Quiterie wrote:
Outrageous. I hope this shop refunds all these customers as soon as possible (plus interest).
and how much do you think the interest will amount to?
[quote][p][bold]Quiterie[/bold] wrote: Outrageous. I hope this shop refunds all these customers as soon as possible (plus interest).[/p][/quote]and how much do you think the interest will amount to? Pitviper
  • Score: 0

10:05am Thu 7 Aug 14

lindaf says...

Is this really newsworthy?
Is this really newsworthy? lindaf
  • Score: -6

10:08am Thu 7 Aug 14

fatso says...

It is an isolated incident but customers (plural) have been refunded. Which is it?
It is an isolated incident but customers (plural) have been refunded. Which is it? fatso
  • Score: 20

10:31am Thu 7 Aug 14

Goldenwight says...

£2.99 for a bottle of wine? Must have been a quality vintage.
£2.99 for a bottle of wine? Must have been a quality vintage. Goldenwight
  • Score: 15

10:58am Thu 7 Aug 14

Quiterie says...

Pitviper wrote:
Quiterie wrote:
Outrageous. I hope this shop refunds all these customers as soon as possible (plus interest).
and how much do you think the interest will amount to?
I imagine the interest will be equivalent to your ability to differentiate between serious comments and light-hearted comments, i.e. not very great ;-)
[quote][p][bold]Pitviper[/bold] wrote: [quote][p][bold]Quiterie[/bold] wrote: Outrageous. I hope this shop refunds all these customers as soon as possible (plus interest).[/p][/quote]and how much do you think the interest will amount to?[/p][/quote]I imagine the interest will be equivalent to your ability to differentiate between serious comments and light-hearted comments, i.e. not very great ;-) Quiterie
  • Score: 19

12:40pm Thu 7 Aug 14

fredaj says...

A penny?

Honestly! Who cares about a penny.
A penny? Honestly! Who cares about a penny. fredaj
  • Score: -11

12:40pm Thu 7 Aug 14

Cave Johnson says...

Arent they meant to ID people who look under 21? So not really that they thought she was under 18
Arent they meant to ID people who look under 21? So not really that they thought she was under 18 Cave Johnson
  • Score: 0

1:53pm Thu 7 Aug 14

MikeyA says...

That thumb definitely looks over 21.....
That thumb definitely looks over 21..... MikeyA
  • Score: 3

2:53pm Thu 7 Aug 14

Tammy Flugh says...

"and customers who have been charged a penny have been refunded.” So it wasn't an isolated incident.
"and customers who have been charged a penny have been refunded.” So it wasn't an isolated incident. Tammy Flugh
  • Score: 5

3:34pm Thu 7 Aug 14

ThinkBrighton says...

TIMBURRY wrote:
I've get charged more for hair cuts, admission to clubs and other entertainment venues and drinks in most of the bars in Brighton for not being a student
A penny does seem a lot of money doesn't it!
[quote][p][bold]TIMBURRY[/bold] wrote: I've get charged more for hair cuts, admission to clubs and other entertainment venues and drinks in most of the bars in Brighton for not being a student[/p][/quote]A penny does seem a lot of money doesn't it! ThinkBrighton
  • Score: -7

3:41pm Thu 7 Aug 14

firemanste says...

fredaj wrote:
A penny?

Honestly! Who cares about a penny.
look after the pennys and the pounds will take care of themselves.if this shop did it to a lot of people then i care as it would mean they were raking it in by ripping us customers off
[quote][p][bold]fredaj[/bold] wrote: A penny? Honestly! Who cares about a penny.[/p][/quote]look after the pennys and the pounds will take care of themselves.if this shop did it to a lot of people then i care as it would mean they were raking it in by ripping us customers off firemanste
  • Score: 12

5:39pm Thu 7 Aug 14

fredaj says...

firemanste wrote:
fredaj wrote:
A penny?

Honestly! Who cares about a penny.
look after the pennys and the pounds will take care of themselves.if this shop did it to a lot of people then i care as it would mean they were raking it in by ripping us customers off
Seriously?

It's a penny!

You would need to charge 1000 people to "rip off" a tenner and you think that is "raking it in"?
[quote][p][bold]firemanste[/bold] wrote: [quote][p][bold]fredaj[/bold] wrote: A penny? Honestly! Who cares about a penny.[/p][/quote]look after the pennys and the pounds will take care of themselves.if this shop did it to a lot of people then i care as it would mean they were raking it in by ripping us customers off[/p][/quote]Seriously? It's a penny! You would need to charge 1000 people to "rip off" a tenner and you think that is "raking it in"? fredaj
  • Score: -12

6:49pm Thu 7 Aug 14

getThisCoalitionOut says...

Why hasn't the Argus asked the shop how this happened and how many times before has it happened?

Boycott this shop if you care about not being overcharged.
Why hasn't the Argus asked the shop how this happened and how many times before has it happened? Boycott this shop if you care about not being overcharged. getThisCoalitionOut
  • Score: 1

8:07pm Thu 7 Aug 14

seanmacrookk says...

Think people are missing the point to this Story its not the fact she got charged 1p, its the principle of being charged at all for showing your ID, which is totally obscene.

It's also more than a wider incident as people have been given refunds since.

Hope all the 1p they have gained by doing this will be donated to charity.
Think people are missing the point to this Story its not the fact she got charged 1p, its the principle of being charged at all for showing your ID, which is totally obscene. It's also more than a wider incident as people have been given refunds since. Hope all the 1p they have gained by doing this will be donated to charity. seanmacrookk
  • Score: 7

8:55pm Thu 7 Aug 14

Sussex jim says...

The whole business of ending prices in 99p is a complete farce. Are customers that stupid they think of £2.99 as being a lot less than £3.00?
It's even sillier with petrol prices. £129.9 per litre is £1.30 for goodness sake.
The whole business of ending prices in 99p is a complete farce. Are customers that stupid they think of £2.99 as being a lot less than £3.00? It's even sillier with petrol prices. £129.9 per litre is £1.30 for goodness sake. Sussex jim
  • Score: -2

10:07pm Thu 7 Aug 14

TIMBURRY says...

GENTS/MENS HAIR CUT £12, STUDENTS & OAP'S £7, BOYS £5. Can someone explain to me what's that all about?
GENTS/MENS HAIR CUT £12, STUDENTS & OAP'S £7, BOYS £5. Can someone explain to me what's that all about? TIMBURRY
  • Score: 0

10:24pm Thu 7 Aug 14

melee says...

I think having 99p instead of a round figure was originally to make till operators open the till to give the penny change so that the sale was recorded and they couldn't just pocket the money.
I think having 99p instead of a round figure was originally to make till operators open the till to give the penny change so that the sale was recorded and they couldn't just pocket the money. melee
  • Score: -2

2:32am Fri 8 Aug 14

whatevernext2013 says...

its really very smart ,it proves that the shop is checking I D ,if they were ever charged with underage selling ,as they have proof that they check its a large loophole that can be used in court as a defence
its really very smart ,it proves that the shop is checking I D ,if they were ever charged with underage selling ,as they have proof that they check its a large loophole that can be used in court as a defence whatevernext2013
  • Score: 2

2:21pm Fri 8 Aug 14

Fairfax Aches says...

dat gurl shoud of definitly got her money back its a disgrace she got find for bein to young i wud never shop in dat place cos of principel now.
dat gurl shoud of definitly got her money back its a disgrace she got find for bein to young i wud never shop in dat place cos of principel now. Fairfax Aches
  • Score: -6

6:50pm Sun 10 Aug 14

John Steed says...

bargain booze, no connection with bargain booze of south street tarring, Worthing, now long closed. that premises originally lost its license for amongst many infractions, selling booze to underage buyers,
bargain booze, no connection with bargain booze of south street tarring, Worthing, now long closed. that premises originally lost its license for amongst many infractions, selling booze to underage buyers, John Steed
  • Score: 1

1:55pm Mon 11 Aug 14

CABBexhill says...

Cave Johnson wrote:
Arent they meant to ID people who look under 21? So not really that they thought she was under 18
http://www.challenge
25.org - Even older I'm afraid!
[quote][p][bold]Cave Johnson[/bold] wrote: Arent they meant to ID people who look under 21? So not really that they thought she was under 18[/p][/quote]http://www.challenge 25.org - Even older I'm afraid! CABBexhill
  • Score: 0

8:25pm Wed 27 Aug 14

Valentinian says...

lindaf wrote:
Is this really newsworthy?
For the Argus and our Henry, this is not only up to date but well written. The fact is is a shat story is not the point, let's get more of these printed and less of Anna the Spammers cut and paste dross.
[quote][p][bold]lindaf[/bold] wrote: Is this really newsworthy?[/p][/quote]For the Argus and our Henry, this is not only up to date but well written. The fact is is a shat story is not the point, let's get more of these printed and less of Anna the Spammers cut and paste dross. Valentinian
  • Score: 0

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