Would you take the advice of an unqualified doctor? Most people acknowledge the absurdity of that statement. Yet many landlords are taking advice from unlicensed agents.

“Currently, anyone can set up a lettings agency without appropriate qualifications or industry knowledge”, said James Duffy – Callaways branch manager.

These unlicensed agents cause Britain's homebuyers and sellers unnecessary stress and hassle, which can lead to a loss of money and faith in the property industry by providing incorrect or misleading advice and shoddy customer service.

So what is the alternative? Use a licensed ARLA member as your letting agent? RICS also encourage tenants to use ARLA registered agents.

Every year, unlicensed agents cost Britain’s landlords and tenants thousands of pounds because they do not have protective measures in place to guarantee your money.

As a landlord or tenant using a letting agent is something many of us do. Lettings agents who are members of ARLA have voluntarily joined the association and taken a formal qualification that gives them the knowledge and experience that will minimize the stress from letting a property and make the process as smooth as possible.

Key Benefits of using an ARLA Licensed Member: lTo be consulting with a qualified and trained agent who can give you professional up-to-date advice and guidance.

  • That your money is protected by client Money Protection Scheme
  • That you are dealing with an agent who follows a code of practice and rules of conduct laid down by their professional body.
  • That your agent has professional indemnity insurance
  • That you have a route to redress should something go wrong.

Dealing with an experienced and professional agent has many benefits. Callaways are a licensed ARLA member, who manage landlord's portfolios across Brighton & Hove.

We currently have strong demand for rental properties and our friendly, knowledgeable, award winning lettings team would be very happy to help: Call 01273 735237 or pop in for a chat, 59 Church Road Hove BN3 2BD