So we usually like to rant about stuff we don’t like, but this time, I’m finding hard to moan. Everything is going pretty well for us in BAA land at the moment. We’ve got loads of great landlords, who actually listen to our ideas, and seem to be happy to improve on areas that need improvement. Our lovely new website, launched at great expense and tailored to give the user a really efficient and simple experience seems to be bringing in plenty of enquiries. Utilising our great affection for cutting edge technology, excellent local companies and social media, we’ve made a product that we feel allows the user to explore our properties with ease.

Our re-branding has freshened up everything as well - New signage, new boards, new staff. Sometimes that just signals the start of something good, and we are really happy to say that we are nearly 100% further into our student portfolio than we were this time last year, which is testament to all the hard work we’ve put in behind the scenes, and also has a lot to do with our growing reputation within the lettings industry. Keeping a good product at a good price and having a decent moral compass really does go a long way. And if everyone plays by the same rules, we can all earn money and have happy customers.

In fact, we’d done so well in the first two months of this year, we had a staff night out to Alexandra Palace to see thrash metal kings Slipknot. Not the usual staff night out, but we have always prided ourselves on being different and doing our own thing, and that’s how we will continue.

Always happy to have a chat with you about your houses, flats or portfolios that might need a fresh approach. 01273 672999 www.baagency.co.uk