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Parents’ praise for action of Brighton bus firm bosses
10:10am Wednesday 30th January 2013 in News
The father of a disabled boy who was refused access on a bus has praised bosses for their response.
Nine-year-old Kieran Browning has an aggressive brain tumour which means he can only get around in a wheelchair.
His parents, Nick and Vickie, of Whitley Road, Eastbourne, said they were left shocked when they were refused places on a Brighton and Hove Bus Company vehicle when they took him to watch Brighton and Hove Albion at American Express Community Stadium on Saturday.
The driver claimed there was no space but then let another ten people on at the stop outside Mithras House in Lewes Road, Brighton.
After being contacted by The Argus, the bus firm has confirmed the driver was in the wrong and has apologised to the family.
The company also sent a basket of fruit to the family’s home.
Mr Browning said: “I am really happy and proud by the way the company has dealt with this and in no way hold any grudge.
“In fact we are touched by their actions. It was the actions of one driver which was of concern and the company swiftly addressed this.
“Many thanks to The Argus for your help, it is very much appreciated.”
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