IT failure leads to a £16K loss for Sussex councils

A serious IT failure saw a council lose thousands of pounds.

Adur and Worthing councils discovered major computer hardware problems in December which meant staff could not access emails.

Town hall services including crematoriums and leisure centres were unable to take bookings.

Councillors have now been informed Worthing Leisure Centre lost £16,000 during the period.

The Aquarena and Davison Leisure Centre are yet to report their losses.

Worthing Borough Council’s environment cabinet member Clive Roberts said: “The biggest impact had been from a loss of reputation and a negative impact upon staff who were hindered in booking clients onto classes.”

He added he was not aware of any identifiable losses at the crematorium and staff had developed a paper booking system during the ICT failure.

See the latest news headlines from The Argus:

More news from The Argus

Follow @brightonargus

Daily Echo on Facebook - facebook.com/southerndailyecho Like us on Facebook

Google+ Add us to your circles on Google+

Comments(6)

mimseycal says...
7:48am Thu 21 Feb 13

What I really find ludicrous is the notion that it is the failure of technology that led to staff developing a paper booking system ... Do you seriously think no one needed to register a crematoria booking or a fitness class before we got screens, keyboards and all the other paraphernalia associated with ICT?

Plantpot says...
8:25am Thu 21 Feb 13

In today's day and age there's no reason for this type of failure.

Tailgaters Anonymous says...
8:40am Thu 21 Feb 13

Is this an example of how 'Grater Brighton' will operate?
Cardboard tubes, paper and stick-backed tape?!!

Tailgaters Anonymous says...
8:40am Thu 21 Feb 13

..stick/sticky

Crystal Ball says...
9:00am Thu 21 Feb 13

Did they turn it off and on again first?

peebee9 says...
11:02am Thu 21 Feb 13

This is a truly horrific story which will keep me awake all night.

click2find

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree