Sussex council staff’s 34 million hits for Facebook

Council staff in Sussex view social networking website Facebook nearly 34 million times a year.

The ‘hits’ on the social networking website are among the top websites viewed by staff from East Sussex County Council, West Sussex County Council and Brighton and Hove City Council last year.

Bosses at the three councils all said they encourage staff to use Facebook to communicate with the public.

Brighton and Hove City Council, where Facebook was the third most viewed site with more than 15million hits, said: “BHCC actively encourages staff to make use of modern media in disseminating messages about our services, monitoring comments and feedback from citizens and professional networking, so Facebook, Twitter and LinkedIn are also found high on the list.

“The use of social media such as Facebook is becoming a bigger part of everyday business for many organisations.”

Instruction and information

Explaining why there were 3.9million hits on video website YouTube, the council said it contains a “large number of instructional and informational videos on all manner of subjects” that could be relevant to the work of staff, and companies also use the website as a method of communication.

West Sussex County Council, where staff logged on to Facebook 9,868,879 times, said: “The use of social media to keep people informed is becoming increasingly important, and several county council services use websites such as Facebook and Twitter as a means of communicating with residents and customers.”

Assistant chief executive Simon Hughes at East Sussex County Council, where Facebook was viewed 8,488,704 times, said: “As an authority, we have a clear policy on internet use, but like most organisations, we allow our staff to access the internet at work for personal use provided they do so in their own time and use it appropriately.

“It’s also worth pointing out that many council departments now use Facebook as a means of communicating with the public – including our popular Library and Information Service Facebook page – which would account for a large proportion of visits to that website, while websites such as Google and the BBC News may also be used for work purposes.”

Other popular websites included online shopping sites Amazon and Argos, which had more than 20million views, news websites and Google.

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Comments(18)

Crystal Ball says...
4:23pm Wed 27 Feb 13

Farcebook - what a load of rubbish.

Omnishambles_1 says...
4:33pm Wed 27 Feb 13

Crystal Ball wrote:
Farcebook - what a load of rubbish.
Says the guy posting comments on the Argus website ;)

Fight_Back says...
4:38pm Wed 27 Feb 13

Most companies block sites such as Facebook to employees who don't need it for their role. Those that do get access.

Even if the council employees 1000 people that more than 50 hits a day !!!! Surely only a small minority of staff need the access.

The council should put in web filtering and make it's employees more efficient. Maybe then we wouldn't need an increase in council tax.

kkj says...
5:14pm Wed 27 Feb 13

Facebook is popular! Who knew?

fredaj says...
5:34pm Wed 27 Feb 13

So Amazon and Argos are used to "communicate" with the public also?

These people think we are stupid!

If council staff have time to spend half their day tarting around on the internet then the councils clearly have too much staff. Get shot of a third I'd say.

HJarrs says...
5:42pm Wed 27 Feb 13

Fight_Back wrote:
Most companies block sites such as Facebook to employees who don't need it for their role. Those that do get access.

Even if the council employees 1000 people that more than 50 hits a day !!!! Surely only a small minority of staff need the access.

The council should put in web filtering and make it's employees more efficient. Maybe then we wouldn't need an increase in council tax.
While I find Facebook and Twitter time wasters there is no doubt business is moving to using them. The large company I work for has now unblocked YouTube, Facebook and Twitter and has its own active sites. The world moves on...

NickBtn says...
6:01pm Wed 27 Feb 13

Brighton council only has to reduce its costs by 0.1% to stop a 2% council tax rise. With millions of facebook page hits there must be some scope there. Yes, some will be for work - but surely from identifiable people. Others, who should be working, should be disciplined/sacked. This has been standard practice in commercial organisations for years. Why is the council wasting our money like this?

nocando says...
6:22pm Wed 27 Feb 13

Time is money. It had better be worth it.

Fight_Back says...
6:37pm Wed 27 Feb 13

HJarrs wrote:
Fight_Back wrote:
Most companies block sites such as Facebook to employees who don't need it for their role. Those that do get access.

Even if the council employees 1000 people that more than 50 hits a day !!!! Surely only a small minority of staff need the access.

The council should put in web filtering and make it's employees more efficient. Maybe then we wouldn't need an increase in council tax.
While I find Facebook and Twitter time wasters there is no doubt business is moving to using them. The large company I work for has now unblocked YouTube, Facebook and Twitter and has its own active sites. The world moves on...
The world does indeed move on but why does every council employee need access to these sites ?

Morpheus says...
7:14pm Wed 27 Feb 13

Does the council use Facebook to tell us when they have missed bin collections and when they will be coming round again?

Idontbelieveit1948 says...
7:32pm Wed 27 Feb 13

Morpheus wrote:
Does the council use Facebook to tell us when they have missed bin collections and when they will be coming round again?
No, they can't even update their own website reliably !.

Methinks much time is wasted here, but why is that a surprise to anyone where public service employees are concerned - after all the council tax payer can always stump up more as the Greens, ably supported by the Reds will soon prove.

Nosfaratu says...
7:42pm Wed 27 Feb 13

How long in months days etc is 15 million times accessing Facebook, with the expectancy that the average visit would be probably 10 minutes, and dont say 150 mil !

rayellerton says...
7:48pm Wed 27 Feb 13

Too many staff with little to do...idle hands and all that. Why the hell should we have to put up with this? I bet the council workers who actually do work are also those who get made redundant when cuts have to be made.....how about if these office shirkers get the tin tack?

HJarrs says...
9:00pm Wed 27 Feb 13

There is no doubt in my mind that staff now need training in how to be effective in an age when we are bombarded by emails, texts, phone before we even get to social media. I have found this to be very helpful in increasing productivity and reducing stress levels. (Most) people are wired to be sociable and interact with others rather than put in 8 hours of drudgery, so it doesn't surprise me that so many get distracted.

rayellerton says...
9:31pm Wed 27 Feb 13

Ahhh the poor things, my heart bleeds. In my job i prefer to work and get things done, there is satisfaction in that alone. If you cant stand the heat, get out of the kitchen....

Somethingsarejustwrong says...
6:05am Thu 28 Feb 13

HJarrs wrote:
There is no doubt in my mind that staff now need training in how to be effective in an age when we are bombarded by emails, texts, phone before we even get to social media. I have found this to be very helpful in increasing productivity and reducing stress levels. (Most) people are wired to be sociable and interact with others rather than put in 8 hours of drudgery, so it doesn't surprise me that so many get distracted.
What a fantastic insight, no wonder the Greens are making such a mess of Brighton's finances when people like HJarrs unofficially represents their voice!

Fight_Back says...
1:23pm Thu 28 Feb 13

Somethingsarejustwro
ng
wrote:
HJarrs wrote:
There is no doubt in my mind that staff now need training in how to be effective in an age when we are bombarded by emails, texts, phone before we even get to social media. I have found this to be very helpful in increasing productivity and reducing stress levels. (Most) people are wired to be sociable and interact with others rather than put in 8 hours of drudgery, so it doesn't surprise me that so many get distracted.
What a fantastic insight, no wonder the Greens are making such a mess of Brighton's finances when people like HJarrs unofficially represents their voice!
I'd suggest HJarrs is slightly more than an "unofficial" Green Party member !!!!

rayellerton says...
10:31pm Thu 28 Feb 13

But like many on here will not use their real name.....why? are you ashamed of it?

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