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‘Control costs and pay a better wage’ says Brighton bed and breakfast boss
6:30am Thursday 1st August 2013 in News
A bed and breakfast owner said the hospitality industry must control its costs better so that it can pay staff a decent wage.
Lucho Zuidema, boss at Brighton House in Regency Square, has signed up to the Living Wage campaign organised by Brighton and Hove Chamber of Commerce on behalf of the city council.
The campaign was launched in 2012 and aims to encourage local businesses to voluntarily pay all employees at least £7.45 per hour.
Set independently and updated annually the Living Wage is calculated according to the basic cost of living in the UK and is the amount that allows a person to live, rather than just survive.
Mr Zuidema said: “I would encourage other bed and breakfast and hospitality operators to control their costs and pay their staff the Living Wage.
“It is quite easy for us to do. All of our employees are on the Living Wage.
I don’t want the headache of constantly changing staff to be honest.
That costs me more than paying the Living Wage.
“Satisfied staff present a more comfortable and accommodating demeanour to guests, which in turn makes for happier customers and more repeat business. It’s a win-win.
Soozie Campbell, chair at the Brighton and Hove tourism Alliance, said: “For organisations that have branches or outlets all over the country and wages set by a central office, it really isn't so easy to change the system
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