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‘Clever’ tills invented in Sussex rolled out
Checkout workers across the country will be counting on “intelligent” supermarket tills invented in Sussex to deliver improved services.
Newhaven-based money specialists Cash Bases Limited has secured a multi-million pound contract with Tesco, which will see its SMARTtill technology installed in more than 10,000 UK stores.
The system automatically monitors the amount of money flowing in and out of every till, meaning there is no need to cash up at the end of every day.
Shop management will also be alerted when change is running low, leading to a “more seamless customer experience”, according to the manufacturer.
The SMARTtill system will be adopted in Tesco’s Extra and Superstore outlets from this month onwards.
Cash Bases Ltd designed the shopping tills after discussing the idea with shops in Sussex.
The company is currently in talks with a number of other large UK retailers interested in adopting the SMARTtill.
Cash Bases currently employs more 180 staff with the majority from Seaford, Newhaven and Peacehaven.
Phil Stone, managing director of Cash Bases Limited, said: “Cash is still used in the majority of retail transactions, but managing cash is a growing concern for management in today’s fast-paced retail environment.
“Retailers currently spend endless time counting and managing cash.
With SMARTtill and SMARTtill Manager this is all done within seconds.
“Customers want speed and convenience, something the SMARTtill system is designed to expedite, whilst managing the risk of losses.”
The system is supported by cash management software in the back office, which automatically flags up any discrepancies, enabling swifter intervention when issues arise.
Improving transparency theSMART till reduced cash loss by 75% within one week of installation in pilot stores.
A Tesco spokesman said: “Despite the various transaction technologies available today we find that many of our customers still use cash as their main method of payment. By giving our colleagues more time to help customers at the checkout SMARTtill will help us to provide the very best possible customer service.”
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