Brighton resident’s anger at late or missing bin collections

The Argus: Brighton resident’s anger at late or missing bin collections Brighton resident’s anger at late or missing bin collections

Nappies and cat litter have been blowing down the street after binmen said they couldn’t get their trucks down a road, according to an angry resident.

Jason Palmer said his bin collections in Lincoln Cottages in the Hanover area of Brighton have become infrequent and regularly late over the past month.

When he asked binmen what the reason for this was, they reportedly told him that bin lorries were not able to get down his street.


MORE:


This is despite two new lorries bought in the past year designed to negotiate the tighter spots of the city.

Mr Palmer said that bin collections had previously been carried out satisfactorily along the notoriously tight streets of Hanover for years without problems.

The 42-year-old claimed that he had difficulties reporting the problem to the council waiting a fortnight for a reply to an email while he couldn’t leave a message on the council’s helpline because the inbox was full.

At the height of the problem, the dry cleaner’s owner said his street had endured three weeks without a collection.

He said: “We have been told they can’t collect the rubbish because the streets are crowded with cars.

“We were told they had bought smaller trucks specifically so they could go round the Hanover area but they don’t seem to want to use it.

“I later found out they had only bought two newtrucks and one of them has now broken down.

“The bin bags have been piling up in the street and have been ripped open, there’s nappies and cat litter being blown all around.

“I have complained but they don’t seem to be pulling their fingers out.”

A Brighton and Hove City Council spokeswoman said: “Unfortunately, access remains extremely difficult despite our dedicated narrow vehicles, mainly due to badly parked cars causing obstruction.

“We are sorry to hear that Mr Palmer has had difficulty contacting our service, as we are answering calls in approximately 28 seconds, despite experiencing a particularly high volume of enquiries.

“Our voicemail facility is checked regularly and responded to along with all the emails we receive daily.”

Comments (35)

Please log in to enable comment sorting

10:57am Tue 31 Dec 13

Martha Gunn says...

Another Happy New Year from the Green Party that cannot run a council.

Roll on 2015!
Another Happy New Year from the Green Party that cannot run a council. Roll on 2015! Martha Gunn

11:07am Tue 31 Dec 13

gheese77 says...

Martha Gunn wrote:
Another Happy New Year from the Green Party that cannot run a council.

Roll on 2015!
Whats it got to do with the greens ?
I could understand your comment if the green party designed the thin streets and encouraged the residents to block them with cars.
[quote][p][bold]Martha Gunn[/bold] wrote: Another Happy New Year from the Green Party that cannot run a council. Roll on 2015![/p][/quote]Whats it got to do with the greens ? I could understand your comment if the green party designed the thin streets and encouraged the residents to block them with cars. gheese77

11:08am Tue 31 Dec 13

voiceofthescoombe says...

Because I remember the superbly run tory and labour run councils that turned brighton and hove into a near paradise on earth?
Oh wait they managed to waste millions cocking up king alfred and still hadn't done anything with the preston barrack site for twenty years even though they had been after it off the army since the 70s.
Because I remember the superbly run tory and labour run councils that turned brighton and hove into a near paradise on earth? Oh wait they managed to waste millions cocking up king alfred and still hadn't done anything with the preston barrack site for twenty years even though they had been after it off the army since the 70s. voiceofthescoombe

11:57am Tue 31 Dec 13

leedsnowfan says...

Does anyone remember when the binmen used to carry your metal bin ti the dustcart then bring it back and never leave a bag etc?? :)
Does anyone remember when the binmen used to carry your metal bin ti the dustcart then bring it back and never leave a bag etc?? :) leedsnowfan

11:59am Tue 31 Dec 13

Uncle_Meat says...

They refused even to collect in the wider streets recently because a lorry had temporarily parked when delivering a parcel.
Did they wait the 30 seconds for the lorry to move? Nope!
Did they come back later? Nope!
Did they get paid for a full day even though they didn't work one? Probably!
They refused even to collect in the wider streets recently because a lorry had temporarily parked when delivering a parcel. Did they wait the 30 seconds for the lorry to move? Nope! Did they come back later? Nope! Did they get paid for a full day even though they didn't work one? Probably! Uncle_Meat

12:00pm Tue 31 Dec 13

Martha Gunn says...

leedsnowfan wrote:
Does anyone remember when the binmen used to carry your metal bin ti the dustcart then bring it back and never leave a bag etc?? :)
Does anyone remeber when little children went up chimneys to sweep them?
[quote][p][bold]leedsnowfan[/bold] wrote: Does anyone remember when the binmen used to carry your metal bin ti the dustcart then bring it back and never leave a bag etc?? :)[/p][/quote]Does anyone remeber when little children went up chimneys to sweep them? Martha Gunn

12:04pm Tue 31 Dec 13

shining star says...

I too live in the Hanover/Queens Park area and I haven't had my recycling collected this week, they came to my street yesterday, took either side neighbours and left mine. I am an assisted collection due to health probs and have had increasing problems with the collections for the past 6 months with rubbish collections too. On an occassion 3 weeks went past between collection. I agree that it is a complete and utter waste of time trying to contact the Council, if you are lucky enough to actually speak to someone all you get is a General Anesthetic treatment of "we apologise and the rubbish/recycling will be collected in the next 2 working days." This is the latest 'customer service' initiative to 'fob off residents Lets apologise and they will be happy about that and as time goes by it will catch up with the next weeks collection' - if you're lucky ! Its an utter shambles.
I too live in the Hanover/Queens Park area and I haven't had my recycling collected this week, they came to my street yesterday, took either side neighbours and left mine. I am an assisted collection due to health probs and have had increasing problems with the collections for the past 6 months with rubbish collections too. On an occassion 3 weeks went past between collection. I agree that it is a complete and utter waste of time trying to contact the Council, if you are lucky enough to actually speak to someone all you get is a General Anesthetic treatment of "we apologise and the rubbish/recycling will be collected in the next 2 working days." This is the latest 'customer service' initiative to 'fob off residents Lets apologise and they will be happy about that and as time goes by it will catch up with the next weeks collection' - if you're lucky ! Its an utter shambles. shining star

12:31pm Tue 31 Dec 13

HJarrs says...

Access for bin wagons has been a problem for years. Five years ago we received a letter from City Clean suggesting that we should lose parking along one side of the street so that bin wagons could guarantee access. I wrote back that it was ridiculous that we should lose 30+ parking spaces for a once a week service, they should purchase smaller bin wagons! Also, it has to be said that the refuse service is still unreliable.

Over the years too many have bought bigger cars and vans, there is an inevitability that Hanover will require some restrictions as the streets designed for horse and cart are not getting any wider. More one way streets cannot be far away, many streets are too narrow for passing traffic and it can't be long before some streets are impassible for all but the smallest cars.
Access for bin wagons has been a problem for years. Five years ago we received a letter from City Clean suggesting that we should lose parking along one side of the street so that bin wagons could guarantee access. I wrote back that it was ridiculous that we should lose 30+ parking spaces for a once a week service, they should purchase smaller bin wagons! Also, it has to be said that the refuse service is still unreliable. Over the years too many have bought bigger cars and vans, there is an inevitability that Hanover will require some restrictions as the streets designed for horse and cart are not getting any wider. More one way streets cannot be far away, many streets are too narrow for passing traffic and it can't be long before some streets are impassible for all but the smallest cars. HJarrs

12:34pm Tue 31 Dec 13

Fight_Back says...

I'm wracking my brains ..... I'm sure there is a service the council have that could deal with those badly parked cars ..... oh yes - traffic wardens !
I'm wracking my brains ..... I'm sure there is a service the council have that could deal with those badly parked cars ..... oh yes - traffic wardens ! Fight_Back

1:05pm Tue 31 Dec 13

Somethingsarejustwrong says...

HJarrs wrote:
Access for bin wagons has been a problem for years. Five years ago we received a letter from City Clean suggesting that we should lose parking along one side of the street so that bin wagons could guarantee access. I wrote back that it was ridiculous that we should lose 30+ parking spaces for a once a week service, they should purchase smaller bin wagons! Also, it has to be said that the refuse service is still unreliable.

Over the years too many have bought bigger cars and vans, there is an inevitability that Hanover will require some restrictions as the streets designed for horse and cart are not getting any wider. More one way streets cannot be far away, many streets are too narrow for passing traffic and it can't be long before some streets are impassible for all but the smallest cars.
OK so all that happened in London (if we can actually believe you) but what about Brighton where these ludicrous green miscreants are highlighting their incompetence?
[quote][p][bold]HJarrs[/bold] wrote: Access for bin wagons has been a problem for years. Five years ago we received a letter from City Clean suggesting that we should lose parking along one side of the street so that bin wagons could guarantee access. I wrote back that it was ridiculous that we should lose 30+ parking spaces for a once a week service, they should purchase smaller bin wagons! Also, it has to be said that the refuse service is still unreliable. Over the years too many have bought bigger cars and vans, there is an inevitability that Hanover will require some restrictions as the streets designed for horse and cart are not getting any wider. More one way streets cannot be far away, many streets are too narrow for passing traffic and it can't be long before some streets are impassible for all but the smallest cars.[/p][/quote]OK so all that happened in London (if we can actually believe you) but what about Brighton where these ludicrous green miscreants are highlighting their incompetence? Somethingsarejustwrong

1:20pm Tue 31 Dec 13

twonk says...

Have any of the moaners ever driven a bin lorry? Thought not.
Have any of the moaners ever driven a bin lorry? Thought not. twonk

3:17pm Tue 31 Dec 13

ICantThinkOfAName says...

With all these tightly packed streets how will a fire engine gain access?
With all these tightly packed streets how will a fire engine gain access? ICantThinkOfAName

3:34pm Tue 31 Dec 13

ICantThinkOfAName says...

If these streets are so congested, how will a fire engine gain access?
If these streets are so congested, how will a fire engine gain access? ICantThinkOfAName

3:35pm Tue 31 Dec 13

ICantThinkOfAName says...

Sorry, the first post didn't appear when I first looked for it.
Sorry, the first post didn't appear when I first looked for it. ICantThinkOfAName

3:39pm Tue 31 Dec 13

Hanoverian2 says...

Hello, my point was somewhat lost in the article as I said a lot more than was printed. Firstly, the rubbish in our street I collected and removed was not mine, it was spilling from wheelie bins and being ripped open. Noone could be sure when their rubbish was to be collected, I disposed of mine myself , although we have elderly in our street; amongst others..., so could hardly blame people for simply putting out a bag on the "right" day. It wa the fact that we had so many missed collections, random collections and I had seen the truck the day before along Lincoln Street and the day after (our usual collection), on Southover St. ....My issue was not with the refuse collectors, drivers etc..., its the management who don't seem to be able to "Manage". Ive had conversations with CityClean and been left to feel as if the Council is doing me a favour by collecting any rubbish at all - whenever they fancy, we do pay for it, it is a basic service...even though I am happy to do "a little bit", myself (and I do, regularly)...Its just the last few weeks have really annoyed me. No matter what they say, I had a reply to my original email "After" the Argus had been in touch with them, not before... and the telephone line WAS blocked by a full mailbox for at least a morning..maybe a whole day, I jumped the queue eventually calling again, ignoring the correct 'option'.., choosing "removal of large furniture" as a reason to be calling simply to speak to someone and not be dumped back into a full mailbox; another wasted call. Again, why should I have to do this? £££ going on customer service lines that are poor and unnecessary if you get the job done right first time , extra collection rounds all cost money but there were trucks up here during the week of our missed collections...AND specialised vehicles that are never used too, how much did these cost, why are they not used to save all these extra trips and complaints?? Parking has always been difficult, access has always been difficult, nothing has changed significantly in the (almost) twenty years I have lived here. When I'm finding that more than once in a while I (to be fair, chose to) clear up and schlep other peoples rubbish to the tip and the black bins a few streets away, simply to keep our street looking presentable; theres something wrong with the system. There is no obvious reason for the poor management other than the current Councils inexperience and lack of skill. Regards, JP
Hello, my point was somewhat lost in the article as I said a lot more than was printed. Firstly, the rubbish in our street I collected and removed was not mine, it was spilling from wheelie bins and being ripped open. Noone could be sure when their rubbish was to be collected, I disposed of mine myself , although we have elderly in our street; amongst others..., so could hardly blame people for simply putting out a bag on the "right" day. It wa the fact that we had so many missed collections, random collections and I had seen the truck the day before along Lincoln Street and the day after (our usual collection), on Southover St. ....My issue was not with the refuse collectors, drivers etc..., its the management who don't seem to be able to "Manage". Ive had conversations with CityClean and been left to feel as if the Council is doing me a favour by collecting any rubbish at all - whenever they fancy, we do pay for it, it is a basic service...even though I am happy to do "a little bit", myself (and I do, regularly)...Its just the last few weeks have really annoyed me. No matter what they say, I had a reply to my original email "After" the Argus had been in touch with them, not before... and the telephone line WAS blocked by a full mailbox for at least a morning..maybe a whole day, I jumped the queue eventually calling again, ignoring the correct 'option'.., choosing "removal of large furniture" as a reason to be calling simply to speak to someone and not be dumped back into a full mailbox; another wasted call. Again, why should I have to do this? £££ going on customer service lines that are poor and unnecessary if you get the job done right first time , extra collection rounds all cost money but there were trucks up here during the week of our missed collections...AND specialised vehicles that are never used too, how much did these cost, why are they not used to save all these extra trips and complaints?? Parking has always been difficult, access has always been difficult, nothing has changed significantly in the (almost) twenty years I have lived here. When I'm finding that more than once in a while I (to be fair, chose to) clear up and schlep other peoples rubbish to the tip and the black bins a few streets away, simply to keep our street looking presentable; theres something wrong with the system. There is no obvious reason for the poor management other than the current Councils inexperience and lack of skill. Regards, JP Hanoverian2

4:32pm Tue 31 Dec 13

Fight_Back says...

gheese77 wrote:
Martha Gunn wrote:
Another Happy New Year from the Green Party that cannot run a council.

Roll on 2015!
Whats it got to do with the greens ?
I could understand your comment if the green party designed the thin streets and encouraged the residents to block them with cars.
Let me see - the council have a legal obligation to collect the rubbish - the council is currently run by ???? The problem itself might not be the Greens fault but not dealing with it properly is.
[quote][p][bold]gheese77[/bold] wrote: [quote][p][bold]Martha Gunn[/bold] wrote: Another Happy New Year from the Green Party that cannot run a council. Roll on 2015![/p][/quote]Whats it got to do with the greens ? I could understand your comment if the green party designed the thin streets and encouraged the residents to block them with cars.[/p][/quote]Let me see - the council have a legal obligation to collect the rubbish - the council is currently run by ???? The problem itself might not be the Greens fault but not dealing with it properly is. Fight_Back

5:13pm Tue 31 Dec 13

Quiterie says...

Hanoverian2 wrote:
Hello, my point was somewhat lost in the article as I said a lot more than was printed. Firstly, the rubbish in our street I collected and removed was not mine, it was spilling from wheelie bins and being ripped open. Noone could be sure when their rubbish was to be collected, I disposed of mine myself , although we have elderly in our street; amongst others..., so could hardly blame people for simply putting out a bag on the "right" day. It wa the fact that we had so many missed collections, random collections and I had seen the truck the day before along Lincoln Street and the day after (our usual collection), on Southover St. ....My issue was not with the refuse collectors, drivers etc..., its the management who don't seem to be able to "Manage". Ive had conversations with CityClean and been left to feel as if the Council is doing me a favour by collecting any rubbish at all - whenever they fancy, we do pay for it, it is a basic service...even though I am happy to do "a little bit", myself (and I do, regularly)...Its just the last few weeks have really annoyed me. No matter what they say, I had a reply to my original email "After" the Argus had been in touch with them, not before... and the telephone line WAS blocked by a full mailbox for at least a morning..maybe a whole day, I jumped the queue eventually calling again, ignoring the correct 'option'.., choosing "removal of large furniture" as a reason to be calling simply to speak to someone and not be dumped back into a full mailbox; another wasted call. Again, why should I have to do this? £££ going on customer service lines that are poor and unnecessary if you get the job done right first time , extra collection rounds all cost money but there were trucks up here during the week of our missed collections...AND specialised vehicles that are never used too, how much did these cost, why are they not used to save all these extra trips and complaints?? Parking has always been difficult, access has always been difficult, nothing has changed significantly in the (almost) twenty years I have lived here. When I'm finding that more than once in a while I (to be fair, chose to) clear up and schlep other peoples rubbish to the tip and the black bins a few streets away, simply to keep our street looking presentable; theres something wrong with the system. There is no obvious reason for the poor management other than the current Councils inexperience and lack of skill. Regards, JP
Look I hope you're not criticising the Strategic Director in charge of ensuring CityClean do an adequate job. Geoff Raw is only paid £120,000 for this role. You pay peanuts like that you can't possibly expect him to do a good job. Goodness me, he doesn't even earn as much as the Prime Minister (£147,000). I think you need to be more realistic in your expectations.

Also that £1200 bonus, sorry productivity payment, for the binmen over the Christmas period (signed off by Raw - he only seems to like amounts that look similar to his salary) seems to have been money very well spent.

Congratulations Geoff on a job well done in 2013. I can't recall any problems with refuse and recycling over the last 12 months. Keep up the good work in 2014!
[quote][p][bold]Hanoverian2[/bold] wrote: Hello, my point was somewhat lost in the article as I said a lot more than was printed. Firstly, the rubbish in our street I collected and removed was not mine, it was spilling from wheelie bins and being ripped open. Noone could be sure when their rubbish was to be collected, I disposed of mine myself , although we have elderly in our street; amongst others..., so could hardly blame people for simply putting out a bag on the "right" day. It wa the fact that we had so many missed collections, random collections and I had seen the truck the day before along Lincoln Street and the day after (our usual collection), on Southover St. ....My issue was not with the refuse collectors, drivers etc..., its the management who don't seem to be able to "Manage". Ive had conversations with CityClean and been left to feel as if the Council is doing me a favour by collecting any rubbish at all - whenever they fancy, we do pay for it, it is a basic service...even though I am happy to do "a little bit", myself (and I do, regularly)...Its just the last few weeks have really annoyed me. No matter what they say, I had a reply to my original email "After" the Argus had been in touch with them, not before... and the telephone line WAS blocked by a full mailbox for at least a morning..maybe a whole day, I jumped the queue eventually calling again, ignoring the correct 'option'.., choosing "removal of large furniture" as a reason to be calling simply to speak to someone and not be dumped back into a full mailbox; another wasted call. Again, why should I have to do this? £££ going on customer service lines that are poor and unnecessary if you get the job done right first time , extra collection rounds all cost money but there were trucks up here during the week of our missed collections...AND specialised vehicles that are never used too, how much did these cost, why are they not used to save all these extra trips and complaints?? Parking has always been difficult, access has always been difficult, nothing has changed significantly in the (almost) twenty years I have lived here. When I'm finding that more than once in a while I (to be fair, chose to) clear up and schlep other peoples rubbish to the tip and the black bins a few streets away, simply to keep our street looking presentable; theres something wrong with the system. There is no obvious reason for the poor management other than the current Councils inexperience and lack of skill. Regards, JP[/p][/quote]Look I hope you're not criticising the Strategic Director in charge of ensuring CityClean do an adequate job. Geoff Raw is only paid £120,000 for this role. You pay peanuts like that you can't possibly expect him to do a good job. Goodness me, he doesn't even earn as much as the Prime Minister (£147,000). I think you need to be more realistic in your expectations. Also that £1200 bonus, sorry productivity payment, for the binmen over the Christmas period (signed off by Raw - he only seems to like amounts that look similar to his salary) seems to have been money very well spent. Congratulations Geoff on a job well done in 2013. I can't recall any problems with refuse and recycling over the last 12 months. Keep up the good work in 2014! Quiterie

5:13pm Tue 31 Dec 13

Gardenboy says...

Shambles once again. The council website collection days were changed just before Christmas. We should have had our bins collected on Monday, but still waiting. What was the point in paying the bin men a £1200 bonus to ensure that they kept up with the collections and then let us down again!!
Shambles once again. The council website collection days were changed just before Christmas. We should have had our bins collected on Monday, but still waiting. What was the point in paying the bin men a £1200 bonus to ensure that they kept up with the collections and then let us down again!! Gardenboy

5:54pm Tue 31 Dec 13

Quiterie says...

Quiterie wrote:
Hanoverian2 wrote:
Hello, my point was somewhat lost in the article as I said a lot more than was printed. Firstly, the rubbish in our street I collected and removed was not mine, it was spilling from wheelie bins and being ripped open. Noone could be sure when their rubbish was to be collected, I disposed of mine myself , although we have elderly in our street; amongst others..., so could hardly blame people for simply putting out a bag on the "right" day. It wa the fact that we had so many missed collections, random collections and I had seen the truck the day before along Lincoln Street and the day after (our usual collection), on Southover St. ....My issue was not with the refuse collectors, drivers etc..., its the management who don't seem to be able to "Manage". Ive had conversations with CityClean and been left to feel as if the Council is doing me a favour by collecting any rubbish at all - whenever they fancy, we do pay for it, it is a basic service...even though I am happy to do "a little bit", myself (and I do, regularly)...Its just the last few weeks have really annoyed me. No matter what they say, I had a reply to my original email "After" the Argus had been in touch with them, not before... and the telephone line WAS blocked by a full mailbox for at least a morning..maybe a whole day, I jumped the queue eventually calling again, ignoring the correct 'option'.., choosing "removal of large furniture" as a reason to be calling simply to speak to someone and not be dumped back into a full mailbox; another wasted call. Again, why should I have to do this? £££ going on customer service lines that are poor and unnecessary if you get the job done right first time , extra collection rounds all cost money but there were trucks up here during the week of our missed collections...AND specialised vehicles that are never used too, how much did these cost, why are they not used to save all these extra trips and complaints?? Parking has always been difficult, access has always been difficult, nothing has changed significantly in the (almost) twenty years I have lived here. When I'm finding that more than once in a while I (to be fair, chose to) clear up and schlep other peoples rubbish to the tip and the black bins a few streets away, simply to keep our street looking presentable; theres something wrong with the system. There is no obvious reason for the poor management other than the current Councils inexperience and lack of skill. Regards, JP
Look I hope you're not criticising the Strategic Director in charge of ensuring CityClean do an adequate job. Geoff Raw is only paid £120,000 for this role. You pay peanuts like that you can't possibly expect him to do a good job. Goodness me, he doesn't even earn as much as the Prime Minister (£147,000). I think you need to be more realistic in your expectations.

Also that £1200 bonus, sorry productivity payment, for the binmen over the Christmas period (signed off by Raw - he only seems to like amounts that look similar to his salary) seems to have been money very well spent.

Congratulations Geoff on a job well done in 2013. I can't recall any problems with refuse and recycling over the last 12 months. Keep up the good work in 2014!
Apologies, I was wrong - Mr Raw's salary is actually £125,000. He must have had a pay rise since I last looked! .... well deserved Geoff, well deserved.

Google "Senior officers' pay Brighton & Hove City Council" for the full listing. You'll see that poor Mr Raw doesn't have a job description yet. I should hope not on that money! He can do what he wants as far as I'm concerned, until we pay him a decent living wage.
[quote][p][bold]Quiterie[/bold] wrote: [quote][p][bold]Hanoverian2[/bold] wrote: Hello, my point was somewhat lost in the article as I said a lot more than was printed. Firstly, the rubbish in our street I collected and removed was not mine, it was spilling from wheelie bins and being ripped open. Noone could be sure when their rubbish was to be collected, I disposed of mine myself , although we have elderly in our street; amongst others..., so could hardly blame people for simply putting out a bag on the "right" day. It wa the fact that we had so many missed collections, random collections and I had seen the truck the day before along Lincoln Street and the day after (our usual collection), on Southover St. ....My issue was not with the refuse collectors, drivers etc..., its the management who don't seem to be able to "Manage". Ive had conversations with CityClean and been left to feel as if the Council is doing me a favour by collecting any rubbish at all - whenever they fancy, we do pay for it, it is a basic service...even though I am happy to do "a little bit", myself (and I do, regularly)...Its just the last few weeks have really annoyed me. No matter what they say, I had a reply to my original email "After" the Argus had been in touch with them, not before... and the telephone line WAS blocked by a full mailbox for at least a morning..maybe a whole day, I jumped the queue eventually calling again, ignoring the correct 'option'.., choosing "removal of large furniture" as a reason to be calling simply to speak to someone and not be dumped back into a full mailbox; another wasted call. Again, why should I have to do this? £££ going on customer service lines that are poor and unnecessary if you get the job done right first time , extra collection rounds all cost money but there were trucks up here during the week of our missed collections...AND specialised vehicles that are never used too, how much did these cost, why are they not used to save all these extra trips and complaints?? Parking has always been difficult, access has always been difficult, nothing has changed significantly in the (almost) twenty years I have lived here. When I'm finding that more than once in a while I (to be fair, chose to) clear up and schlep other peoples rubbish to the tip and the black bins a few streets away, simply to keep our street looking presentable; theres something wrong with the system. There is no obvious reason for the poor management other than the current Councils inexperience and lack of skill. Regards, JP[/p][/quote]Look I hope you're not criticising the Strategic Director in charge of ensuring CityClean do an adequate job. Geoff Raw is only paid £120,000 for this role. You pay peanuts like that you can't possibly expect him to do a good job. Goodness me, he doesn't even earn as much as the Prime Minister (£147,000). I think you need to be more realistic in your expectations. Also that £1200 bonus, sorry productivity payment, for the binmen over the Christmas period (signed off by Raw - he only seems to like amounts that look similar to his salary) seems to have been money very well spent. Congratulations Geoff on a job well done in 2013. I can't recall any problems with refuse and recycling over the last 12 months. Keep up the good work in 2014![/p][/quote]Apologies, I was wrong - Mr Raw's salary is actually £125,000. He must have had a pay rise since I last looked! .... well deserved Geoff, well deserved. Google "Senior officers' pay Brighton & Hove City Council" for the full listing. You'll see that poor Mr Raw doesn't have a job description yet. I should hope not on that money! He can do what he wants as far as I'm concerned, until we pay him a decent living wage. Quiterie

5:55pm Tue 31 Dec 13

Jeeeez says...

gheese77 wrote:
Martha Gunn wrote:
Another Happy New Year from the Green Party that cannot run a council.

Roll on 2015!
Whats it got to do with the greens ?
I could understand your comment if the green party designed the thin streets and encouraged the residents to block them with cars.
Have to blame the Council or the refuse workers - because it can't possibly be down to selfish car owners who'd rather park dangerously than walk a few yards.
[quote][p][bold]gheese77[/bold] wrote: [quote][p][bold]Martha Gunn[/bold] wrote: Another Happy New Year from the Green Party that cannot run a council. Roll on 2015![/p][/quote]Whats it got to do with the greens ? I could understand your comment if the green party designed the thin streets and encouraged the residents to block them with cars.[/p][/quote]Have to blame the Council or the refuse workers - because it can't possibly be down to selfish car owners who'd rather park dangerously than walk a few yards. Jeeeez

8:24pm Tue 31 Dec 13

indiequeen says...

I live in a cul-de-sac with a lovely wide road that is easily accesible to dustcarts, for some reason only half of the road had its rubbish collected on Friday and they haven't been back since. Out of 70 houses, 10 of us have had our individual wheelie bins replaced with a small communal bin - not large enough for 10 households - and our recycling boxes with 1 small communal glass and 1 communal 'other' recycling bin - again, these are not large enough for 10 households - so i find myself having to visit the amenity tip every couple of weeks. Now, we were lucky enough to have our communal bin emptied on Friday but it was full to overflowing by Saturday lunchtime as our lovely neighbours take it upon themselves to dump their rubbish in there whenever their bins are full.
It seems very unfair that our 10 houses have to suffer this when there was no real reason to have our bins replaced - this was done earlier this year for 'Health and Safety' as our houses are set back off of the road by way of a slope - if we had been asked to wheel our bins out for bin day we would've obliged - this hadn't been a problem over the previous 17 years I have lived here.
There should be an option to opt out of paying for refuse collection and just pay a smaller fee and take your own rubbish to the amenity tip! Its such a rubbish service nowadays.
I live in a cul-de-sac with a lovely wide road that is easily accesible to dustcarts, for some reason only half of the road had its rubbish collected on Friday and they haven't been back since. Out of 70 houses, 10 of us have had our individual wheelie bins replaced with a small communal bin - not large enough for 10 households - and our recycling boxes with 1 small communal glass and 1 communal 'other' recycling bin - again, these are not large enough for 10 households - so i find myself having to visit the amenity tip every couple of weeks. Now, we were lucky enough to have our communal bin emptied on Friday but it was full to overflowing by Saturday lunchtime as our lovely neighbours take it upon themselves to dump their rubbish in there whenever their bins are full. It seems very unfair that our 10 houses have to suffer this when there was no real reason to have our bins replaced - this was done earlier this year for 'Health and Safety' as our houses are set back off of the road by way of a slope - if we had been asked to wheel our bins out for bin day we would've obliged - this hadn't been a problem over the previous 17 years I have lived here. There should be an option to opt out of paying for refuse collection and just pay a smaller fee and take your own rubbish to the amenity tip! Its such a rubbish service nowadays. indiequeen

8:29pm Tue 31 Dec 13

pachallis says...

gheese77 wrote:
Martha Gunn wrote:
Another Happy New Year from the Green Party that cannot run a council.

Roll on 2015!
Whats it got to do with the greens ?
I could understand your comment if the green party designed the thin streets and encouraged the residents to block them with cars.
@gheese77 - it has everything to do with the greens - they are in charge (look up the term "responsibility" in a dictionary) and their main purpose is to deal with rubbish collections and street cleaning. And they can't even get that right.

If you haven't noticed Cityclean is 100% owned by BHCC,and the leader of BHCC is Jason Kitkat. Owned by BHCC but controlled by the GMB.

The greens - the 4 I's - irresponsible, immature, idealistic idiots....
[quote][p][bold]gheese77[/bold] wrote: [quote][p][bold]Martha Gunn[/bold] wrote: Another Happy New Year from the Green Party that cannot run a council. Roll on 2015![/p][/quote]Whats it got to do with the greens ? I could understand your comment if the green party designed the thin streets and encouraged the residents to block them with cars.[/p][/quote]@gheese77 - it has everything to do with the greens - they are in charge (look up the term "responsibility" in a dictionary) and their main purpose is to deal with rubbish collections and street cleaning. And they can't even get that right. If you haven't noticed Cityclean is 100% owned by BHCC,and the leader of BHCC is Jason Kitkat. Owned by BHCC but controlled by the GMB. The greens - the 4 I's - irresponsible, immature, idealistic idiots.... pachallis

9:35pm Tue 31 Dec 13

Quiterie says...

indiequeen wrote:
I live in a cul-de-sac with a lovely wide road that is easily accesible to dustcarts, for some reason only half of the road had its rubbish collected on Friday and they haven't been back since. Out of 70 houses, 10 of us have had our individual wheelie bins replaced with a small communal bin - not large enough for 10 households - and our recycling boxes with 1 small communal glass and 1 communal 'other' recycling bin - again, these are not large enough for 10 households - so i find myself having to visit the amenity tip every couple of weeks. Now, we were lucky enough to have our communal bin emptied on Friday but it was full to overflowing by Saturday lunchtime as our lovely neighbours take it upon themselves to dump their rubbish in there whenever their bins are full.
It seems very unfair that our 10 houses have to suffer this when there was no real reason to have our bins replaced - this was done earlier this year for 'Health and Safety' as our houses are set back off of the road by way of a slope - if we had been asked to wheel our bins out for bin day we would've obliged - this hadn't been a problem over the previous 17 years I have lived here.
There should be an option to opt out of paying for refuse collection and just pay a smaller fee and take your own rubbish to the amenity tip! Its such a rubbish service nowadays.
You make some excellent points. I would email Geoff Raw about the issues you've raised. He doesn't have a job description but he earns £125,000 a year (plus a VERY generous pension), so I would make him work for his money if I was you.
[quote][p][bold]indiequeen[/bold] wrote: I live in a cul-de-sac with a lovely wide road that is easily accesible to dustcarts, for some reason only half of the road had its rubbish collected on Friday and they haven't been back since. Out of 70 houses, 10 of us have had our individual wheelie bins replaced with a small communal bin - not large enough for 10 households - and our recycling boxes with 1 small communal glass and 1 communal 'other' recycling bin - again, these are not large enough for 10 households - so i find myself having to visit the amenity tip every couple of weeks. Now, we were lucky enough to have our communal bin emptied on Friday but it was full to overflowing by Saturday lunchtime as our lovely neighbours take it upon themselves to dump their rubbish in there whenever their bins are full. It seems very unfair that our 10 houses have to suffer this when there was no real reason to have our bins replaced - this was done earlier this year for 'Health and Safety' as our houses are set back off of the road by way of a slope - if we had been asked to wheel our bins out for bin day we would've obliged - this hadn't been a problem over the previous 17 years I have lived here. There should be an option to opt out of paying for refuse collection and just pay a smaller fee and take your own rubbish to the amenity tip! Its such a rubbish service nowadays.[/p][/quote]You make some excellent points. I would email Geoff Raw about the issues you've raised. He doesn't have a job description but he earns £125,000 a year (plus a VERY generous pension), so I would make him work for his money if I was you. Quiterie

10:20pm Tue 31 Dec 13

Vigilia says...

I do fully understand that areas of the City have had considerable problems with their refuse & recycling collections but I would like to place on record that here in West Hove I have had nothing but the usual excellent service in 2013. This was reflected, yet again, in my Christmas boxes to both my teams. Thank you.
I do fully understand that areas of the City have had considerable problems with their refuse & recycling collections but I would like to place on record that here in West Hove I have had nothing but the usual excellent service in 2013. This was reflected, yet again, in my Christmas boxes to both my teams. Thank you. Vigilia

12:53am Wed 1 Jan 14

FatherTed11 says...

Not surprising these retarded binmen can't do something as drive a lorry up a road. It's hard to believe they are allowed behind a wheel at all to be honest.
Not surprising these retarded binmen can't do something as drive a lorry up a road. It's hard to believe they are allowed behind a wheel at all to be honest. FatherTed11

9:02am Wed 1 Jan 14

keswick says...

Rubbish was finally collected 4 days later than scheduled. Cityclean are a disgrace and the level of management is sheer incompetence. If you get through to their Contact Centre you are told a pack of lies to get you off the phone. And yes the Greens do hold responsibility because the Cityclean management should be held publicly accountable. Anyone who did not work over the period they were supposed to do so over the holiday period should have their bonus withdrawn.
Rubbish was finally collected 4 days later than scheduled. Cityclean are a disgrace and the level of management is sheer incompetence. If you get through to their Contact Centre you are told a pack of lies to get you off the phone. And yes the Greens do hold responsibility because the Cityclean management should be held publicly accountable. Anyone who did not work over the period they were supposed to do so over the holiday period should have their bonus withdrawn. keswick

9:17am Wed 1 Jan 14

LeonBIank666 says...

If you find a pap-filled nappy blowing down your road, just take it to Kitkats office. To be honest, it would make his room smell nicer.
If you find a pap-filled nappy blowing down your road, just take it to Kitkats office. To be honest, it would make his room smell nicer. LeonBIank666

10:11am Wed 1 Jan 14

I'm H Jarrs and I can't stand cars! says...

gheese77 wrote:
Martha Gunn wrote:
Another Happy New Year from the Green Party that cannot run a council.

Roll on 2015!
Whats it got to do with the greens ?
I could understand your comment if the green party designed the thin streets and encouraged the residents to block them with cars.
Of course - how right you are.

The Greens just do cycle paths, bus lanes and fritter money away. They don't waste time on the basics like providing usable transport systems and why would they waste valuable time on matters such as refuse collection.

You Greens are so thick it beggars belief
[quote][p][bold]gheese77[/bold] wrote: [quote][p][bold]Martha Gunn[/bold] wrote: Another Happy New Year from the Green Party that cannot run a council. Roll on 2015![/p][/quote]Whats it got to do with the greens ? I could understand your comment if the green party designed the thin streets and encouraged the residents to block them with cars.[/p][/quote]Of course - how right you are. The Greens just do cycle paths, bus lanes and fritter money away. They don't waste time on the basics like providing usable transport systems and why would they waste valuable time on matters such as refuse collection. You Greens are so thick it beggars belief I'm H Jarrs and I can't stand cars!

5:43pm Wed 1 Jan 14

gheese77 says...

Fight_Back wrote:
gheese77 wrote:
Martha Gunn wrote:
Another Happy New Year from the Green Party that cannot run a council.

Roll on 2015!
Whats it got to do with the greens ?
I could understand your comment if the green party designed the thin streets and encouraged the residents to block them with cars.
Let me see - the council have a legal obligation to collect the rubbish - the council is currently run by ???? The problem itself might not be the Greens fault but not dealing with it properly is.
Of course it is the councils responsibility and the article states that thinner bin lorries have been purchased, but if a street is blocked when the bin men come then I don't see that as a matter for party politics. Of course more collections would help but B& H councils central government grant has been cut by 2.7 % for this next year so I guess there just isnt the money for that.
[quote][p][bold]Fight_Back[/bold] wrote: [quote][p][bold]gheese77[/bold] wrote: [quote][p][bold]Martha Gunn[/bold] wrote: Another Happy New Year from the Green Party that cannot run a council. Roll on 2015![/p][/quote]Whats it got to do with the greens ? I could understand your comment if the green party designed the thin streets and encouraged the residents to block them with cars.[/p][/quote]Let me see - the council have a legal obligation to collect the rubbish - the council is currently run by ???? The problem itself might not be the Greens fault but not dealing with it properly is.[/p][/quote]Of course it is the councils responsibility and the article states that thinner bin lorries have been purchased, but if a street is blocked when the bin men come then I don't see that as a matter for party politics. Of course more collections would help but B& H councils central government grant has been cut by 2.7 % for this next year so I guess there just isnt the money for that. gheese77

6:01pm Wed 1 Jan 14

gheese77 says...

I'm H Jarrs and I can't stand cars! wrote:
gheese77 wrote:
Martha Gunn wrote:
Another Happy New Year from the Green Party that cannot run a council.

Roll on 2015!
Whats it got to do with the greens ?
I could understand your comment if the green party designed the thin streets and encouraged the residents to block them with cars.
Of course - how right you are.

The Greens just do cycle paths, bus lanes and fritter money away. They don't waste time on the basics like providing usable transport systems and why would they waste valuable time on matters such as refuse collection.

You Greens are so thick it beggars belief
As Ive told you before HJ, I am not a member of the green party nor have I ever voted for them.
Government rules mean that the transport budget must be separate. This is unfortunate for a town such as Brighton as for example revenue raised from visitor parking cannot be spent on refuse collection or other non transport related services or even to lower our council tax. I wish it was otherwise but its not.
[quote][p][bold]I'm H Jarrs and I can't stand cars![/bold] wrote: [quote][p][bold]gheese77[/bold] wrote: [quote][p][bold]Martha Gunn[/bold] wrote: Another Happy New Year from the Green Party that cannot run a council. Roll on 2015![/p][/quote]Whats it got to do with the greens ? I could understand your comment if the green party designed the thin streets and encouraged the residents to block them with cars.[/p][/quote]Of course - how right you are. The Greens just do cycle paths, bus lanes and fritter money away. They don't waste time on the basics like providing usable transport systems and why would they waste valuable time on matters such as refuse collection. You Greens are so thick it beggars belief[/p][/quote]As Ive told you before HJ, I am not a member of the green party nor have I ever voted for them. Government rules mean that the transport budget must be separate. This is unfortunate for a town such as Brighton as for example revenue raised from visitor parking cannot be spent on refuse collection or other non transport related services or even to lower our council tax. I wish it was otherwise but its not. gheese77

6:18pm Wed 1 Jan 14

Roundbill says...

johnedwardsarthur wrote:
ALL OF THEM COVER UP CHILD ABUSE PERJURY, CONTEMPT OF COURT, ect. ect. FOR EACH OTHER NO MATTER THE PARTY....
THE PEOPLE OF BRIGHTON DESERVE REPUTABLE REPRESENTATION, BUT WITH WHATS ON OFFER AND WHAT WE HAVE HAD TO PUT UP WITH IN PAST YEARS, DO NOT HOLD YOUR BREATHS ESPECIALLY IF YOU EXPECT JUSTICE OR VALUE FOR MONEY, YOU WILL NOT GET IT NOT FROM THESE SELF SERVING MONEY GRUBBERS.....
THEY ARE ALL IN FACT - - - RUBBISH - - -

JOHN PEASANT P.P.P.P.
NURSE? He's out of his room again...
[quote][p][bold]johnedwardsarthur[/bold] wrote: ALL OF THEM COVER UP CHILD ABUSE PERJURY, CONTEMPT OF COURT, ect. ect. FOR EACH OTHER NO MATTER THE PARTY.... THE PEOPLE OF BRIGHTON DESERVE REPUTABLE REPRESENTATION, BUT WITH WHATS ON OFFER AND WHAT WE HAVE HAD TO PUT UP WITH IN PAST YEARS, DO NOT HOLD YOUR BREATHS ESPECIALLY IF YOU EXPECT JUSTICE OR VALUE FOR MONEY, YOU WILL NOT GET IT NOT FROM THESE SELF SERVING MONEY GRUBBERS..... THEY ARE ALL IN FACT - - - RUBBISH - - - JOHN PEASANT P.P.P.P.[/p][/quote]NURSE? He's out of his room again... Roundbill

11:03pm Wed 1 Jan 14

cynic_the says...

indiequeen wrote:
I live in a cul-de-sac with a lovely wide road that is easily accesible to dustcarts, for some reason only half of the road had its rubbish collected on Friday and they haven't been back since. Out of 70 houses, 10 of us have had our individual wheelie bins replaced with a small communal bin - not large enough for 10 households - and our recycling boxes with 1 small communal glass and 1 communal 'other' recycling bin - again, these are not large enough for 10 households - so i find myself having to visit the amenity tip every couple of weeks. Now, we were lucky enough to have our communal bin emptied on Friday but it was full to overflowing by Saturday lunchtime as our lovely neighbours take it upon themselves to dump their rubbish in there whenever their bins are full.
It seems very unfair that our 10 houses have to suffer this when there was no real reason to have our bins replaced - this was done earlier this year for 'Health and Safety' as our houses are set back off of the road by way of a slope - if we had been asked to wheel our bins out for bin day we would've obliged - this hadn't been a problem over the previous 17 years I have lived here.
There should be an option to opt out of paying for refuse collection and just pay a smaller fee and take your own rubbish to the amenity tip! Its such a rubbish service nowadays.
Think yourselves lucky... We were given FOUR metal/plastic/cardbo
ard bins and ZERO glass bins, for a block of approximately 200 flats.

Glass takes over 1 million years to decompose. Green logic. Go figure.
[quote][p][bold]indiequeen[/bold] wrote: I live in a cul-de-sac with a lovely wide road that is easily accesible to dustcarts, for some reason only half of the road had its rubbish collected on Friday and they haven't been back since. Out of 70 houses, 10 of us have had our individual wheelie bins replaced with a small communal bin - not large enough for 10 households - and our recycling boxes with 1 small communal glass and 1 communal 'other' recycling bin - again, these are not large enough for 10 households - so i find myself having to visit the amenity tip every couple of weeks. Now, we were lucky enough to have our communal bin emptied on Friday but it was full to overflowing by Saturday lunchtime as our lovely neighbours take it upon themselves to dump their rubbish in there whenever their bins are full. It seems very unfair that our 10 houses have to suffer this when there was no real reason to have our bins replaced - this was done earlier this year for 'Health and Safety' as our houses are set back off of the road by way of a slope - if we had been asked to wheel our bins out for bin day we would've obliged - this hadn't been a problem over the previous 17 years I have lived here. There should be an option to opt out of paying for refuse collection and just pay a smaller fee and take your own rubbish to the amenity tip! Its such a rubbish service nowadays.[/p][/quote]Think yourselves lucky... We were given FOUR metal/plastic/cardbo ard bins and ZERO glass bins, for a block of approximately 200 flats. Glass takes over 1 million years to decompose. Green logic. Go figure. cynic_the

8:51am Thu 2 Jan 14

brighton bluenose says...

Fight_Back wrote:
I'm wracking my brains ..... I'm sure there is a service the council have that could deal with those badly parked cars ..... oh yes - traffic wardens !
Then you woulld be the first moaning about the council 'picking on the motorist' abd being 'antk-car'!!
[quote][p][bold]Fight_Back[/bold] wrote: I'm wracking my brains ..... I'm sure there is a service the council have that could deal with those badly parked cars ..... oh yes - traffic wardens ![/p][/quote]Then you woulld be the first moaning about the council 'picking on the motorist' abd being 'antk-car'!! brighton bluenose

9:03am Thu 2 Jan 14

brighton bluenose says...

Fight_Back wrote:
gheese77 wrote:
Martha Gunn wrote:
Another Happy New Year from the Green Party that cannot run a council.

Roll on 2015!
Whats it got to do with the greens ?
I could understand your comment if the green party designed the thin streets and encouraged the residents to block them with cars.
Let me see - the council have a legal obligation to collect the rubbish - the council is currently run by ???? The problem itself might not be the Greens fault but not dealing with it properly is.
As you know full well it is a minority Green administration so there are more councillors from other parties than the Greens - so Labour and Tories must share the blame too!
However the real culprits are the management and, to a certain degree, employees of Cityclean -it is THEIR responsibility to ensure collections are carried out on a regular basis!
[quote][p][bold]Fight_Back[/bold] wrote: [quote][p][bold]gheese77[/bold] wrote: [quote][p][bold]Martha Gunn[/bold] wrote: Another Happy New Year from the Green Party that cannot run a council. Roll on 2015![/p][/quote]Whats it got to do with the greens ? I could understand your comment if the green party designed the thin streets and encouraged the residents to block them with cars.[/p][/quote]Let me see - the council have a legal obligation to collect the rubbish - the council is currently run by ???? The problem itself might not be the Greens fault but not dealing with it properly is.[/p][/quote]As you know full well it is a minority Green administration so there are more councillors from other parties than the Greens - so Labour and Tories must share the blame too! However the real culprits are the management and, to a certain degree, employees of Cityclean -it is THEIR responsibility to ensure collections are carried out on a regular basis! brighton bluenose

8:38pm Thu 2 Jan 14

I'm H Jarrs and I can't stand cars! says...

brighton bluenose wrote:
Fight_Back wrote:
gheese77 wrote:
Martha Gunn wrote:
Another Happy New Year from the Green Party that cannot run a council.

Roll on 2015!
Whats it got to do with the greens ?
I could understand your comment if the green party designed the thin streets and encouraged the residents to block them with cars.
Let me see - the council have a legal obligation to collect the rubbish - the council is currently run by ???? The problem itself might not be the Greens fault but not dealing with it properly is.
As you know full well it is a minority Green administration so there are more councillors from other parties than the Greens - so Labour and Tories must share the blame too!
However the real culprits are the management and, to a certain degree, employees of Cityclean -it is THEIR responsibility to ensure collections are carried out on a regular basis!
You are so stupid.
[quote][p][bold]brighton bluenose[/bold] wrote: [quote][p][bold]Fight_Back[/bold] wrote: [quote][p][bold]gheese77[/bold] wrote: [quote][p][bold]Martha Gunn[/bold] wrote: Another Happy New Year from the Green Party that cannot run a council. Roll on 2015![/p][/quote]Whats it got to do with the greens ? I could understand your comment if the green party designed the thin streets and encouraged the residents to block them with cars.[/p][/quote]Let me see - the council have a legal obligation to collect the rubbish - the council is currently run by ???? The problem itself might not be the Greens fault but not dealing with it properly is.[/p][/quote]As you know full well it is a minority Green administration so there are more councillors from other parties than the Greens - so Labour and Tories must share the blame too! However the real culprits are the management and, to a certain degree, employees of Cityclean -it is THEIR responsibility to ensure collections are carried out on a regular basis![/p][/quote]You are so stupid. I'm H Jarrs and I can't stand cars!

Comments are closed on this article.

click2find

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree