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Brighton resident’s anger at late or missing bin collections
Nappies and cat litter have been blowing down the street after binmen said they couldn’t get their trucks down a road, according to an angry resident.
Jason Palmer said his bin collections in Lincoln Cottages in the Hanover area of Brighton have become infrequent and regularly late over the past month.
When he asked binmen what the reason for this was, they reportedly told him that bin lorries were not able to get down his street.
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This is despite two new lorries bought in the past year designed to negotiate the tighter spots of the city.
Mr Palmer said that bin collections had previously been carried out satisfactorily along the notoriously tight streets of Hanover for years without problems.
The 42-year-old claimed that he had difficulties reporting the problem to the council waiting a fortnight for a reply to an email while he couldn’t leave a message on the council’s helpline because the inbox was full.
At the height of the problem, the dry cleaner’s owner said his street had endured three weeks without a collection.
He said: “We have been told they can’t collect the rubbish because the streets are crowded with cars.
“We were told they had bought smaller trucks specifically so they could go round the Hanover area but they don’t seem to want to use it.
“I later found out they had only bought two newtrucks and one of them has now broken down.
“The bin bags have been piling up in the street and have been ripped open, there’s nappies and cat litter being blown all around.
“I have complained but they don’t seem to be pulling their fingers out.”
A Brighton and Hove City Council spokeswoman said: “Unfortunately, access remains extremely difficult despite our dedicated narrow vehicles, mainly due to badly parked cars causing obstruction.
“We are sorry to hear that Mr Palmer has had difficulty contacting our service, as we are answering calls in approximately 28 seconds, despite experiencing a particularly high volume of enquiries.
“Our voicemail facility is checked regularly and responded to along with all the emails we receive daily.”
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