The ArgusDon't call us pleads council as Brighton and Hove rubbish piles up (From The Argus)

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Don't call us pleads council as Brighton and Hove rubbish piles up

The Argus: Don't call us pleads council as Brighton and Hove rubbish piles up Don't call us pleads council as Brighton and Hove rubbish piles up

Council chiefs have told householders not to tell them if they haven’t had their bins emptied as rubbish continues to pile up on the streets.

With residents bombarding Brighton and Hove City Council’s call centre with complaints, the local authority has urged people to stop contacting it.

It said it knew which roads were affected and staff were working as fast as they could to clear the backlog.

Despite numerous reorganisations following cost-cutting measures, Cityclean staff are still not getting to grips with their rounds.

It means waste is once again mounting up in dozens of streets in Brighton and Hove with some residents complaining they have not had collections since before the festive break.

After calling up to complain for the seventh time about uncollected bins, Lynne Jackson, of Links Close, Portslade, said she had been told call centre staff were out clearing waste.

She added: “People can no longer drive down the road the waste is overflowing that much. I keep on being told we are on the priority list but nothing happens.

“I do not want to live here any more. it’s disgusting and humiliating.”

George Mower, of Hardwicke Road, Hove, said: “I’ve been out myself picking up waste in the street but I’ve nowhere to put it. I’m just getting fed up.

“We’re paying our council tax for a service that doesn’t exist.”

The backlog has been created after the council introduced new rounds in October. But unions have repeatedly warned the local authority that the changes, which saw a number of vehicles taken off the road to save money, have left workers with too much to do.

Union representatives have urged council managers to come up with a solution in the next two weeks – or warned it may have to take action.

Mark Turner, of the GMB, said: “It’s chaos out there.”

A council spokesman said: “We would like to apologise for any inconvenience caused by the delays to refuse and recycling collections.

“There have been some problems with refuse vehicles breaking down, and the bad weather has also slowed us down.

“Extra crews were out over the weekend and we had four extra crews out yesterday collecting rubbish missed last week in Saltdean, Hangleton, Patcham, Mile Oak and Hanover.

“If your collection has been missed please leave your bins out and we will collect as soon as we can.

“We are confident that the refuse collection rounds will work well again once we have caught up from the festive period and the bad weather.”

Comments (86)

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9:18am Tue 7 Jan 14

Tallywhacker says...

I'm glad they are confident then. Does that mean when the bins keep being uncollected they will do the honourable thing and resign? Let's start at the top and remove all the rubbish clogging up the system.
I'm glad they are confident then. Does that mean when the bins keep being uncollected they will do the honourable thing and resign? Let's start at the top and remove all the rubbish clogging up the system. Tallywhacker
  • Score: 85

9:25am Tue 7 Jan 14

The Prophet of Doom says...

Sounds as if some overtime is imminent...
Sounds as if some overtime is imminent... The Prophet of Doom
  • Score: 33

9:31am Tue 7 Jan 14

Quiterie says...

The thing is if the Council kept their website/facebook page/twitter feed up to date people wouldn't have to call the Council, but they don't.

The Greens are in a real mess over this issue. Recycling & Refuse is the one service the Council provide that impacts everyone. People won't forget what a mess they've made of it come election time. They should be all over this issue, making sure that Council officials are doing their jobs properly. I hate to mention Geoff Raw again, but he's the Council officer in charge of all this. He gets paid an obscene amount of money. If he's not up to it he should resign.
The thing is if the Council kept their website/facebook page/twitter feed up to date people wouldn't have to call the Council, but they don't. The Greens are in a real mess over this issue. Recycling & Refuse is the one service the Council provide that impacts everyone. People won't forget what a mess they've made of it come election time. They should be all over this issue, making sure that Council officials are doing their jobs properly. I hate to mention Geoff Raw again, but he's the Council officer in charge of all this. He gets paid an obscene amount of money. If he's not up to it he should resign. Quiterie
  • Score: 103

9:48am Tue 7 Jan 14

s&k says...

Quiterie wrote:
The thing is if the Council kept their website/facebook page/twitter feed up to date people wouldn't have to call the Council, but they don't. The Greens are in a real mess over this issue. Recycling & Refuse is the one service the Council provide that impacts everyone. People won't forget what a mess they've made of it come election time. They should be all over this issue, making sure that Council officials are doing their jobs properly. I hate to mention Geoff Raw again, but he's the Council officer in charge of all this. He gets paid an obscene amount of money. If he's not up to it he should resign.
Which is ironic given that a) the council has a Comms team to do precisely this and b) these forms of media are instant to update. Yes, there seems to be trouble at mill.
[quote][p][bold]Quiterie[/bold] wrote: The thing is if the Council kept their website/facebook page/twitter feed up to date people wouldn't have to call the Council, but they don't. The Greens are in a real mess over this issue. Recycling & Refuse is the one service the Council provide that impacts everyone. People won't forget what a mess they've made of it come election time. They should be all over this issue, making sure that Council officials are doing their jobs properly. I hate to mention Geoff Raw again, but he's the Council officer in charge of all this. He gets paid an obscene amount of money. If he's not up to it he should resign.[/p][/quote]Which is ironic given that a) the council has a Comms team to do precisely this and b) these forms of media are instant to update. Yes, there seems to be trouble at mill. s&k
  • Score: 51

9:52am Tue 7 Jan 14

Man With No Name says...

They have never collected ours on the right day, preferring to collect it at the weekend usually (hello overtime) which was at least predictable, but we currently have idea when our bins are actually collected. It's definitely got worse recently, and it was bad to begin with.
They have never collected ours on the right day, preferring to collect it at the weekend usually (hello overtime) which was at least predictable, but we currently have idea when our bins are actually collected. It's definitely got worse recently, and it was bad to begin with. Man With No Name
  • Score: 27

10:06am Tue 7 Jan 14

cybergu11y says...

can the council be sued for breach of contract?
can the council be sued for breach of contract? cybergu11y
  • Score: 52

10:12am Tue 7 Jan 14

Old Ale Man says...

The Prophet of Doom wrote:
Sounds as if some overtime is imminent...
What you are saying POD, is true this will also be followed with big bonuses to boot, the greens will no doubt blame the govenment for all the disasters they have inflicted on the City. Dont forget all you non voting whingers its your fault we have a load of idiots running the administration.
[quote][p][bold]The Prophet of Doom[/bold] wrote: Sounds as if some overtime is imminent...[/p][/quote]What you are saying POD, is true this will also be followed with big bonuses to boot, the greens will no doubt blame the govenment for all the disasters they have inflicted on the City. Dont forget all you non voting whingers its your fault we have a load of idiots running the administration. Old Ale Man
  • Score: 42

10:14am Tue 7 Jan 14

Brighton1000 says...

Note a distinct lack of spin from the usual green cronies, ie HJarrs hahaha
Note a distinct lack of spin from the usual green cronies, ie HJarrs hahaha Brighton1000
  • Score: 43

10:15am Tue 7 Jan 14

clubrob6 says...

Cutting costs so much that it does not provide the service is not cost effective.Also in my area most people have stopped recycling as it quite often does not get collected and gets blown around so we have just started to put it in the communal bins.Not a very green council.
Cutting costs so much that it does not provide the service is not cost effective.Also in my area most people have stopped recycling as it quite often does not get collected and gets blown around so we have just started to put it in the communal bins.Not a very green council. clubrob6
  • Score: 55

10:15am Tue 7 Jan 14

sailer says...

I think the council have a department for excuses!!
I think the council have a department for excuses!! sailer
  • Score: 34

10:24am Tue 7 Jan 14

Boloney-marshal says...

I live in Newhaven and have never experienced the problems that Brighton and Hove residence have to put up with. Collection days are moved forward to allow for bank holidays but that's it as far as I'm concerned. If our hard working and very polite dustman can get a bit of overtime then good luck to them.

There are far too many people crammed into the houses in the hinterlands of Brighton, and far to many cars on the roads. Your council is only interested in producing more and more revenue from motorists and planning mad cap parking schemes. They should spend a bit more time planning ahead for snags like this build up of rubbish and less time "fiddling whilst Rome burns" and self congratulatory back slapping for planting the occasional tree in a public place.
I live in Newhaven and have never experienced the problems that Brighton and Hove residence have to put up with. Collection days are moved forward to allow for bank holidays but that's it as far as I'm concerned. If our hard working and very polite dustman can get a bit of overtime then good luck to them. There are far too many people crammed into the houses in the hinterlands of Brighton, and far to many cars on the roads. Your council is only interested in producing more and more revenue from motorists and planning mad cap parking schemes. They should spend a bit more time planning ahead for snags like this build up of rubbish and less time "fiddling whilst Rome burns" and self congratulatory back slapping for planting the occasional tree in a public place. Boloney-marshal
  • Score: 61

10:32am Tue 7 Jan 14

Richada says...

Don't call us!?

Don't worry folks, take it from one who DID dare to call them - on Friday afternoon, after our THIRD rubbish collection deadline had passed - you won't get any sense out of them if you do!

We don't give a **** about the politics of this, after three weeks (in our street in Westdene the rubbish was last collected on 18.12) we just want our rubbish collected!

Adding insult to injury, the recycling was collected on Saturday morning, yes, the council removed all the non-perishable waste, leaving the rotting Christmas carcasses to the seagulls and foxes, for whom Chrismas has arrived a mere week late.

I'm seriously toying with the idea of cancelling our standing order to the council - with the current state of affairs the bailiffs will turn up before the dustmen do and I can offer them our rubbish in lieu of payment.
Don't call us!? Don't worry folks, take it from one who DID dare to call them - on Friday afternoon, after our THIRD rubbish collection deadline had passed - you won't get any sense out of them if you do! We don't give a **** about the politics of this, after three weeks (in our street in Westdene the rubbish was last collected on 18.12) we just want our rubbish collected! Adding insult to injury, the recycling was collected on Saturday morning, yes, the council removed all the non-perishable waste, leaving the rotting Christmas carcasses to the seagulls and foxes, for whom Chrismas has arrived a mere week late. I'm seriously toying with the idea of cancelling our standing order to the council - with the current state of affairs the bailiffs will turn up before the dustmen do and I can offer them our rubbish in lieu of payment. Richada
  • Score: 66

10:34am Tue 7 Jan 14

Hovenick says...

I live in a block of 125 flats in Eaton Road, Hove. It is now just on 3 weeks since our last collection.
The amount of rubbish in our bin room means that they are totally full. Many of us have 2 or 3 bags in our homes that we are retaining,
The Council has a contractual duty to take our rubbish, and if they don't then management jobs should be on the line. I understand that much of this has to do with decisions made by the governing Green party, in which case they too should be called into question
I live in a block of 125 flats in Eaton Road, Hove. It is now just on 3 weeks since our last collection. The amount of rubbish in our bin room means that they are totally full. Many of us have 2 or 3 bags in our homes that we are retaining, The Council has a contractual duty to take our rubbish, and if they don't then management jobs should be on the line. I understand that much of this has to do with decisions made by the governing Green party, in which case they too should be called into question Hovenick
  • Score: 53

10:35am Tue 7 Jan 14

Richada says...

sailer wrote:
I think the council have a department for excuses!!
Yes, and even that doesn't function properly!

(A plausible excuse will be with you a week next Thursday)
[quote][p][bold]sailer[/bold] wrote: I think the council have a department for excuses!![/p][/quote]Yes, and even that doesn't function properly! (A plausible excuse will be with you a week next Thursday) Richada
  • Score: 27

10:37am Tue 7 Jan 14

JerryOnly says...

Phone up TWICE as much then. It is their JOB to organise this, which WE pay for, and they are FAILING to do.
Phone up TWICE as much then. It is their JOB to organise this, which WE pay for, and they are FAILING to do. JerryOnly
  • Score: 44

10:39am Tue 7 Jan 14

Crystal Ball says...

sailer wrote:
I think the council have a department for excuses!!
Kitwat is the head of that one.
[quote][p][bold]sailer[/bold] wrote: I think the council have a department for excuses!![/p][/quote]Kitwat is the head of that one. Crystal Ball
  • Score: 30

10:48am Tue 7 Jan 14

rayellerton says...

If they got rid of useless officers and managers( who seem to outnumber operatives now) then maybe they could afford to run enough trucks to do the job we pay for?
If they got rid of useless officers and managers( who seem to outnumber operatives now) then maybe they could afford to run enough trucks to do the job we pay for? rayellerton
  • Score: 37

11:02am Tue 7 Jan 14

angrymonkey says...

Be funny to see if people vote next time or see the greens get in again and everyone moaning that to lazy to vote them out. Brighton looks like a tip and been going downhill for last few years .
Be funny to see if people vote next time or see the greens get in again and everyone moaning that to lazy to vote them out. Brighton looks like a tip and been going downhill for last few years . angrymonkey
  • Score: 27

11:03am Tue 7 Jan 14

Fight_Back says...

How difficult is it for Geoff Raw to stick his hands up and say "OK, we got it wrong" and return to the original collection routes which worked perfectly ? I guess he wouldn't get his bonus for saving money then though would he ?

Collecting the rubbish really should be one of the simplest tasks the council has to complete - hire enough people, have enough dustcarts, have decent routes planned - hey presto it works. Quite clearly the Greens and council officers are simpletons.
How difficult is it for Geoff Raw to stick his hands up and say "OK, we got it wrong" and return to the original collection routes which worked perfectly ? I guess he wouldn't get his bonus for saving money then though would he ? Collecting the rubbish really should be one of the simplest tasks the council has to complete - hire enough people, have enough dustcarts, have decent routes planned - hey presto it works. Quite clearly the Greens and council officers are simpletons. Fight_Back
  • Score: 38

11:16am Tue 7 Jan 14

pug 2002 says...

Does this mean that the affected crews Christmas 'make up' bonus of £1200 is at risk ? Will the managers have a financial default too ? or will they get away with screwing things up yet again ?
Does this mean that the affected crews Christmas 'make up' bonus of £1200 is at risk ? Will the managers have a financial default too ? or will they get away with screwing things up yet again ? pug 2002
  • Score: 19

11:20am Tue 7 Jan 14

Itakeyourgoods says...

We all need to keep calling and let them know just how much they have messed up our city and not just with uncollected rubbish.
We all need to keep calling and let them know just how much they have messed up our city and not just with uncollected rubbish. Itakeyourgoods
  • Score: 32

11:28am Tue 7 Jan 14

beano mcbean says...

Boloney-marshal wrote:
I live in Newhaven and have never experienced the problems that Brighton and Hove residence have to put up with. Collection days are moved forward to allow for bank holidays but that's it as far as I'm concerned. If our hard working and very polite dustman can get a bit of overtime then good luck to them.

There are far too many people crammed into the houses in the hinterlands of Brighton, and far to many cars on the roads. Your council is only interested in producing more and more revenue from motorists and planning mad cap parking schemes. They should spend a bit more time planning ahead for snags like this build up of rubbish and less time "fiddling whilst Rome burns" and self congratulatory back slapping for planting the occasional tree in a public place.
It's nice in Newhaven (GREENS TAKE NOTICE)
[quote][p][bold]Boloney-marshal[/bold] wrote: I live in Newhaven and have never experienced the problems that Brighton and Hove residence have to put up with. Collection days are moved forward to allow for bank holidays but that's it as far as I'm concerned. If our hard working and very polite dustman can get a bit of overtime then good luck to them. There are far too many people crammed into the houses in the hinterlands of Brighton, and far to many cars on the roads. Your council is only interested in producing more and more revenue from motorists and planning mad cap parking schemes. They should spend a bit more time planning ahead for snags like this build up of rubbish and less time "fiddling whilst Rome burns" and self congratulatory back slapping for planting the occasional tree in a public place.[/p][/quote]It's nice in Newhaven (GREENS TAKE NOTICE) beano mcbean
  • Score: 25

11:35am Tue 7 Jan 14

welesmere says...

Buy a brazier (£15) & shift the stuff - forget the planet for once. I haven't looked back since the autumn...
Buy a brazier (£15) & shift the stuff - forget the planet for once. I haven't looked back since the autumn... welesmere
  • Score: 10

11:46am Tue 7 Jan 14

Quiterie says...

welesmere wrote:
Buy a brazier (£15) & shift the stuff - forget the planet for once. I haven't looked back since the autumn...
Look I don't see how buying underwear is going to solve this issue.....
[quote][p][bold]welesmere[/bold] wrote: Buy a brazier (£15) & shift the stuff - forget the planet for once. I haven't looked back since the autumn...[/p][/quote]Look I don't see how buying underwear is going to solve this issue..... Quiterie
  • Score: 34

11:57am Tue 7 Jan 14

monkeymoo says...

I wish i had a job that i could just ignore and not do......Whilst i still got paid for it.
Then...When it came to the point of me actually having to do it...I'd get paid overtime for it!!

Right behind you ShittyClean!!
I wish i had a job that i could just ignore and not do......Whilst i still got paid for it. Then...When it came to the point of me actually having to do it...I'd get paid overtime for it!! Right behind you ShittyClean!! monkeymoo
  • Score: 31

12:04pm Tue 7 Jan 14

We are the 99% says...

Our recycling bins in Hollingean, haven't been emptied since the beginning of November!
It's funny how all the 'posh' areas have had their rubbish cleared?
Maybe we should all get together, and take all our rubbish and dump it outside the council offices?
Our recycling bins in Hollingean, haven't been emptied since the beginning of November! It's funny how all the 'posh' areas have had their rubbish cleared? Maybe we should all get together, and take all our rubbish and dump it outside the council offices? We are the 99%
  • Score: 36

12:20pm Tue 7 Jan 14

The Prophet of Doom says...

Cityclean should not be holding the tax paying residents to ransom so-to-speak be that directly or via the woeful Council administration.

They are both a public service and should act accordingly rather than demonstrate the petty and, for the residents at least, unimportant power struggles they seem to so enjoy.

If West Sussex Council can pay a huge sum to a departing member of staff then, conversely, there should be huge penalties to ones who repeatedly fail to perform the job they are paid to do.

The residents are bored to the back teeth of vacuous excuses, poor performance and loss of services whilst BHCC laud their own, self-perceived, 'triumphs'.
Cityclean should not be holding the tax paying residents to ransom so-to-speak be that directly or via the woeful Council administration. They are both a public service and should act accordingly rather than demonstrate the petty and, for the residents at least, unimportant power struggles they seem to so enjoy. If West Sussex Council can pay a huge sum to a departing member of staff then, conversely, there should be huge penalties to ones who repeatedly fail to perform the job they are paid to do. The residents are bored to the back teeth of vacuous excuses, poor performance and loss of services whilst BHCC laud their own, self-perceived, 'triumphs'. The Prophet of Doom
  • Score: 23

12:21pm Tue 7 Jan 14

Zorniza says...

Tallywhacker wrote:
I'm glad they are confident then. Does that mean when the bins keep being uncollected they will do the honourable thing and resign? Let's start at the top and remove all the rubbish clogging up the system.
At least a refund on the hu-u-uge council tax. This tax year they have collected money but not delivered service. If we all went to court could we get them to pay.?
[quote][p][bold]Tallywhacker[/bold] wrote: I'm glad they are confident then. Does that mean when the bins keep being uncollected they will do the honourable thing and resign? Let's start at the top and remove all the rubbish clogging up the system.[/p][/quote]At least a refund on the hu-u-uge council tax. This tax year they have collected money but not delivered service. If we all went to court could we get them to pay.? Zorniza
  • Score: 23

12:25pm Tue 7 Jan 14

Zorniza says...

Quiterie wrote:
The thing is if the Council kept their website/facebook page/twitter feed up to date people wouldn't have to call the Council, but they don't.

The Greens are in a real mess over this issue. Recycling & Refuse is the one service the Council provide that impacts everyone. People won't forget what a mess they've made of it come election time. They should be all over this issue, making sure that Council officials are doing their jobs properly. I hate to mention Geoff Raw again, but he's the Council officer in charge of all this. He gets paid an obscene amount of money. If he's not up to it he should resign.
At least a refund on the hu-u-uge council tax. This tax year they have collected money but not delivered service. If we all went to court could we get them to pay.?
[quote][p][bold]Quiterie[/bold] wrote: The thing is if the Council kept their website/facebook page/twitter feed up to date people wouldn't have to call the Council, but they don't. The Greens are in a real mess over this issue. Recycling & Refuse is the one service the Council provide that impacts everyone. People won't forget what a mess they've made of it come election time. They should be all over this issue, making sure that Council officials are doing their jobs properly. I hate to mention Geoff Raw again, but he's the Council officer in charge of all this. He gets paid an obscene amount of money. If he's not up to it he should resign.[/p][/quote]At least a refund on the hu-u-uge council tax. This tax year they have collected money but not delivered service. If we all went to court could we get them to pay.? Zorniza
  • Score: 10

12:25pm Tue 7 Jan 14

Zorniza says...

I meant the Chief Executive is not elected - he can just be sacked.
I meant the Chief Executive is not elected - he can just be sacked. Zorniza
  • Score: 17

12:27pm Tue 7 Jan 14

Zorniza says...

clubrob6 wrote:
Cutting costs so much that it does not provide the service is not cost effective.Also in my area most people have stopped recycling as it quite often does not get collected and gets blown around so we have just started to put it in the communal bins.Not a very green council.
Services cannot be run to the limit - you need slack for times like these. We are paying for the failures of managers. I am sick of hearing about costs and pay. This is just bad housekeeping.
[quote][p][bold]clubrob6[/bold] wrote: Cutting costs so much that it does not provide the service is not cost effective.Also in my area most people have stopped recycling as it quite often does not get collected and gets blown around so we have just started to put it in the communal bins.Not a very green council.[/p][/quote]Services cannot be run to the limit - you need slack for times like these. We are paying for the failures of managers. I am sick of hearing about costs and pay. This is just bad housekeeping. Zorniza
  • Score: 28

12:31pm Tue 7 Jan 14

Richada says...

We are the 99% wrote:
Our recycling bins in Hollingean, haven't been emptied since the beginning of November!
It's funny how all the 'posh' areas have had their rubbish cleared?
Maybe we should all get together, and take all our rubbish and dump it outside the council offices?
Hollingdean?

Good grief, you're right next door to the depot - if they can't collect from you then there's no hope for the rest of is is there?

And yes, we have discussed fly-tipping it on the town hall steps too.
[quote][p][bold]We are the 99%[/bold] wrote: Our recycling bins in Hollingean, haven't been emptied since the beginning of November! It's funny how all the 'posh' areas have had their rubbish cleared? Maybe we should all get together, and take all our rubbish and dump it outside the council offices?[/p][/quote]Hollingdean? Good grief, you're right next door to the depot - if they can't collect from you then there's no hope for the rest of is is there? And yes, we have discussed fly-tipping it on the town hall steps too. Richada
  • Score: 26

12:58pm Tue 7 Jan 14

thevoiceoftruth says...

We all pay through the nose for this service. I'm sure if BT or some other company tried to charge the council for nothing they would be straight on the phone. It doesn't take long to update a website or use social media. As Jason Kitkat loves Twitter so much, perhaps he could do it.

As usual, the issue lies with management who not only changed the rounds but sent out the wrong information on a flyer which had to be reprinted. Of course they claimed it was the printer's fault but I know for a fact it wasn't. No printer would ever take a print job without a proof being signed off first.

This council don't understand the basics of crisis management. When you make a mistake, you should admit it, apologise and fix it. Not blame the printers, the weather and the fleet when it is blatently obvious that this problem is due to the changes made to the rounds implemented by MANAGEMENT!
We all pay through the nose for this service. I'm sure if BT or some other company tried to charge the council for nothing they would be straight on the phone. It doesn't take long to update a website or use social media. As Jason Kitkat loves Twitter so much, perhaps he could do it. As usual, the issue lies with management who not only changed the rounds but sent out the wrong information on a flyer which had to be reprinted. Of course they claimed it was the printer's fault but I know for a fact it wasn't. No printer would ever take a print job without a proof being signed off first. This council don't understand the basics of crisis management. When you make a mistake, you should admit it, apologise and fix it. Not blame the printers, the weather and the fleet when it is blatently obvious that this problem is due to the changes made to the rounds implemented by MANAGEMENT! thevoiceoftruth
  • Score: 25

1:06pm Tue 7 Jan 14

ICantThinkOfAName says...

Perhaps BHCC should contract out the task to one of the neighbouring Councils. all of whom seem to provide a satisfactory service.
Perhaps BHCC should contract out the task to one of the neighbouring Councils. all of whom seem to provide a satisfactory service. ICantThinkOfAName
  • Score: 24

1:12pm Tue 7 Jan 14

monkeymoo says...

ICantThinkOfAName wrote:
Perhaps BHCC should contract out the task to one of the neighbouring Councils. all of whom seem to provide a satisfactory service.
Lewes district council is excellent with refuse and recycling collection.
From the organisation of collections, right down to the people that collect it.
Always polite and happy to help.
Well done.
[quote][p][bold]ICantThinkOfAName[/bold] wrote: Perhaps BHCC should contract out the task to one of the neighbouring Councils. all of whom seem to provide a satisfactory service.[/p][/quote]Lewes district council is excellent with refuse and recycling collection. From the organisation of collections, right down to the people that collect it. Always polite and happy to help. Well done. monkeymoo
  • Score: 18

1:33pm Tue 7 Jan 14

PETE OF QUEENS PARK says...

Refuse to pay our council tax and dump our rubbish outside Kings House stopping Kitkat and his cronies from leaving might not be a bad idea either.
Refuse to pay our council tax and dump our rubbish outside Kings House stopping Kitkat and his cronies from leaving might not be a bad idea either. PETE OF QUEENS PARK
  • Score: 22

1:42pm Tue 7 Jan 14

Crystal Ball says...

Rumour has it a campaign has bee started to allow the stormy weather to wash Kings House into the sea...
Rumour has it a campaign has bee started to allow the stormy weather to wash Kings House into the sea... Crystal Ball
  • Score: 10

1:51pm Tue 7 Jan 14

Mr P Brown says...

Yet another example, if needed, that the Green party are incapable of doing the job they have been elected to do. The honourable thing for them to do would be to hold their hands up and say “We‘ve failed miserably” and call an election. I have a feeling they won’t do that. Roll on 2105
Yet another example, if needed, that the Green party are incapable of doing the job they have been elected to do. The honourable thing for them to do would be to hold their hands up and say “We‘ve failed miserably” and call an election. I have a feeling they won’t do that. Roll on 2105 Mr P Brown
  • Score: 22

1:56pm Tue 7 Jan 14

DC Brighton says...

PETE OF QUEENS PARK wrote:
Refuse to pay our council tax and dump our rubbish outside Kings House stopping Kitkat and his cronies from leaving might not be a bad idea either.
...or rather to prevent them getting back in!
[quote][p][bold]PETE OF QUEENS PARK[/bold] wrote: Refuse to pay our council tax and dump our rubbish outside Kings House stopping Kitkat and his cronies from leaving might not be a bad idea either.[/p][/quote]...or rather to prevent them getting back in! DC Brighton
  • Score: 25

2:16pm Tue 7 Jan 14

BornInBrighton1968 says...

angrymonkey wrote:
Be funny to see if people vote next time or see the greens get in again and everyone moaning that to lazy to vote them out. Brighton looks like a tip and been going downhill for last few years .
The wretched, incompetent Green Party will be relying on the student vote to get themselves re-elected.
[quote][p][bold]angrymonkey[/bold] wrote: Be funny to see if people vote next time or see the greens get in again and everyone moaning that to lazy to vote them out. Brighton looks like a tip and been going downhill for last few years .[/p][/quote]The wretched, incompetent Green Party will be relying on the student vote to get themselves re-elected. BornInBrighton1968
  • Score: 19

2:39pm Tue 7 Jan 14

Sir Prised says...

My CT has gone up by 231% since 1998 and yet the refuse service is a joke. Congestion is far worse and the road approaching our estate is a disgrace. Well it would be better described as a car park. You simply have to wonder what they're spending the extra money on, because it's certainly not on improvements to my amenities.
My CT has gone up by 231% since 1998 and yet the refuse service is a joke. Congestion is far worse and the road approaching our estate is a disgrace. Well it would be better described as a car park. You simply have to wonder what they're spending the extra money on, because it's certainly not on improvements to my amenities. Sir Prised
  • Score: 21

2:46pm Tue 7 Jan 14

NBPatcham says...

Don't call us - According to their website they have crews out collecting the delayed rubbish collections - I haven't seen them.
The problem is the pen pushers have no common sense and from what I can see that is happening, the same as when the strikes happened - if you live at the end of the collection round they don't get to you week 1, they don't come inbetween, then week 2 they have to start their rounds at the beginning again so hence the people at the end of the round get missed again.
They have made the rounds too big for the Dustman to do in the timeslots and therefore when it is busy the same households get missed over and over again!. These people (especially the Green Party_ at the top need to get sacked and employ people with Common Sense.
Don't call us - According to their website they have crews out collecting the delayed rubbish collections - I haven't seen them. The problem is the pen pushers have no common sense and from what I can see that is happening, the same as when the strikes happened - if you live at the end of the collection round they don't get to you week 1, they don't come inbetween, then week 2 they have to start their rounds at the beginning again so hence the people at the end of the round get missed again. They have made the rounds too big for the Dustman to do in the timeslots and therefore when it is busy the same households get missed over and over again!. These people (especially the Green Party_ at the top need to get sacked and employ people with Common Sense. NBPatcham
  • Score: 26

3:06pm Tue 7 Jan 14

straightasadye says...

The council cites bad weather for late collections. Since when has a drop of rain prevented crews and their vehicles operating? It is not as though non-existent rivers bursting their banks in Brighton, Hove and Portslade have prevented refuge vehicles operating, is it?.
And council apologies in lieu of collecting rubbish won't wash until they start accepting apologies in lieu of council tax.
The council cites bad weather for late collections. Since when has a drop of rain prevented crews and their vehicles operating? It is not as though non-existent rivers bursting their banks in Brighton, Hove and Portslade have prevented refuge vehicles operating, is it?. And council apologies in lieu of collecting rubbish won't wash until they start accepting apologies in lieu of council tax. straightasadye
  • Score: 29

3:23pm Tue 7 Jan 14

Quantum says...

This just makes me really appreciate Adur Council services. They always empty my bin, never miss it because I have the lid slightly open, and will if asked take an additional bag next to the rubbish.

Waste collection is the only visible service the Council provides to most Council tax payers, when this service is not operated efficiently or properly it proves what a complete waste the Council tax is.

Unfortunately, Brighton and Hove residents have no options open to them, other than move. If Brighton and Hove was run as a business, how long would it last? Biffa Waste Services would not survive in business if they treated their customers with the contempt that Brighton & Hove Council treats its' customers.

Perhaps the complaints office should be used as a dump? Probably a more effective use for the department, and would certainly solve the rubbish problem.
This just makes me really appreciate Adur Council services. They always empty my bin, never miss it because I have the lid slightly open, and will if asked take an additional bag next to the rubbish. Waste collection is the only visible service the Council provides to most Council tax payers, when this service is not operated efficiently or properly it proves what a complete waste the Council tax is. Unfortunately, Brighton and Hove residents have no options open to them, other than move. If Brighton and Hove was run as a business, how long would it last? Biffa Waste Services would not survive in business if they treated their customers with the contempt that Brighton & Hove Council treats its' customers. Perhaps the complaints office should be used as a dump? Probably a more effective use for the department, and would certainly solve the rubbish problem. Quantum
  • Score: 21

3:25pm Tue 7 Jan 14

MuammarQaddafi says...

Do they not want calls? Good, something is getting through then. Let's keep calling until their ears bleed. They shouldn't be hearing about anything else until this job gets done. A Council that can't collect the rubbish, IS rubbish.
Do they not want calls? Good, something is getting through then. Let's keep calling until their ears bleed. They shouldn't be hearing about anything else until this job gets done. A Council that can't collect the rubbish, IS rubbish. MuammarQaddafi
  • Score: 29

3:29pm Tue 7 Jan 14

Automaton says...

The bin men will then turn up on a non scheduled day when your bin may not be in exactly the correct location and therefore not emptied anyway!
The bin men will then turn up on a non scheduled day when your bin may not be in exactly the correct location and therefore not emptied anyway! Automaton
  • Score: 14

3:34pm Tue 7 Jan 14

her professional says...

angrymonkey wrote:
Be funny to see if people vote next time or see the greens get in again and everyone moaning that to lazy to vote them out. Brighton looks like a tip and been going downhill for last few years .
Unfortunately they will vote for whoever promises the lowest council tax, which won't solve the problem long term.
[quote][p][bold]angrymonkey[/bold] wrote: Be funny to see if people vote next time or see the greens get in again and everyone moaning that to lazy to vote them out. Brighton looks like a tip and been going downhill for last few years .[/p][/quote]Unfortunately they will vote for whoever promises the lowest council tax, which won't solve the problem long term. her professional
  • Score: 11

5:03pm Tue 7 Jan 14

KatieP4 says...

It's not ideal but instead of moaning and over filling bins, take it to the tip yourself. That's what we do and I guess our neighbours too as there are no disgusting piles of rubbish. It's only temporary until normal collections resume. Too many people are jobs worth and think why should I, that's what I pay my council tax for - have pride in your neighbourhood instead after all - it is your own rubbish??!!
It's not ideal but instead of moaning and over filling bins, take it to the tip yourself. That's what we do and I guess our neighbours too as there are no disgusting piles of rubbish. It's only temporary until normal collections resume. Too many people are jobs worth and think why should I, that's what I pay my council tax for - have pride in your neighbourhood instead after all - it is your own rubbish??!! KatieP4
  • Score: -26

5:03pm Tue 7 Jan 14

jimpy762 says...

Still nothing from Hjarrs and its moanerati twaddle.
Still nothing from Hjarrs and its moanerati twaddle. jimpy762
  • Score: 14

5:05pm Tue 7 Jan 14

Brighton1000 says...

KatieP4 wrote:
It's not ideal but instead of moaning and over filling bins, take it to the tip yourself. That's what we do and I guess our neighbours too as there are no disgusting piles of rubbish. It's only temporary until normal collections resume. Too many people are jobs worth and think why should I, that's what I pay my council tax for - have pride in your neighbourhood instead after all - it is your own rubbish??!!
Where in Brighton are you?
[quote][p][bold]KatieP4[/bold] wrote: It's not ideal but instead of moaning and over filling bins, take it to the tip yourself. That's what we do and I guess our neighbours too as there are no disgusting piles of rubbish. It's only temporary until normal collections resume. Too many people are jobs worth and think why should I, that's what I pay my council tax for - have pride in your neighbourhood instead after all - it is your own rubbish??!![/p][/quote]Where in Brighton are you? Brighton1000
  • Score: 7

5:22pm Tue 7 Jan 14

Richada says...

Brighton1000 wrote:
KatieP4 wrote:
It's not ideal but instead of moaning and over filling bins, take it to the tip yourself. That's what we do and I guess our neighbours too as there are no disgusting piles of rubbish. It's only temporary until normal collections resume. Too many people are jobs worth and think why should I, that's what I pay my council tax for - have pride in your neighbourhood instead after all - it is your own rubbish??!!
Where in Brighton are you?
Normal collections? We haven't had those since the start of October!

Why should we do something ourselves that we're paying someone else over £1500 a year to do?
[quote][p][bold]Brighton1000[/bold] wrote: [quote][p][bold]KatieP4[/bold] wrote: It's not ideal but instead of moaning and over filling bins, take it to the tip yourself. That's what we do and I guess our neighbours too as there are no disgusting piles of rubbish. It's only temporary until normal collections resume. Too many people are jobs worth and think why should I, that's what I pay my council tax for - have pride in your neighbourhood instead after all - it is your own rubbish??!![/p][/quote]Where in Brighton are you?[/p][/quote]Normal collections? We haven't had those since the start of October! Why should we do something ourselves that we're paying someone else over £1500 a year to do? Richada
  • Score: 17

5:28pm Tue 7 Jan 14

Take it Personally says...

They don't want us to call? Then everybody BOMBARD them with phone calls. Make yourself heard and I think the suggestion to dump our waste at the town hall is great (would grab national media attention -especially if tipped off) These people make a fortune, hold them accountable and force them to respond. Can we really afford to wait until 2015? How much more misery will we have to endure?
They don't want us to call? Then everybody BOMBARD them with phone calls. Make yourself heard and I think the suggestion to dump our waste at the town hall is great (would grab national media attention -especially if tipped off) These people make a fortune, hold them accountable and force them to respond. Can we really afford to wait until 2015? How much more misery will we have to endure? Take it Personally
  • Score: 16

5:31pm Tue 7 Jan 14

Pheasant pluckers son says...

Tis strange we haven't got enough dust men and carts to collect the rubbish yet look around the city and find an abundance of traffic enforcement officers. I wonder why that is.... Perhaps the £16 million the council is making out of the easy pickings. You can park in the wrong place for 5 mins and get a ticket slapped on your car but leave your rubbish or recycling out for best part of two weeks and someone might come and collect it. When will the powers that be realise the council is there to provide a service to the tax payers, not to make a profit out of them.
Tis strange we haven't got enough dust men and carts to collect the rubbish yet look around the city and find an abundance of traffic enforcement officers. I wonder why that is.... Perhaps the £16 million the council is making out of the easy pickings. You can park in the wrong place for 5 mins and get a ticket slapped on your car but leave your rubbish or recycling out for best part of two weeks and someone might come and collect it. When will the powers that be realise the council is there to provide a service to the tax payers, not to make a profit out of them. Pheasant pluckers son
  • Score: 22

5:36pm Tue 7 Jan 14

HJarrs says...

Well, I quite agree that the bin service is not doing a great job at the moment, there is clearly a problem with the new rounds, though I have a suspicion that there is a lack of goodwill to make them work following the summer strike. The rubbish collection has been ok by me, but recycling collection is random and this puts ever more people off recycling.

The council need to concentrate on getting refuse and recycling collections boringly reliable.
Well, I quite agree that the bin service is not doing a great job at the moment, there is clearly a problem with the new rounds, though I have a suspicion that there is a lack of goodwill to make them work following the summer strike. The rubbish collection has been ok by me, but recycling collection is random and this puts ever more people off recycling. The council need to concentrate on getting refuse and recycling collections boringly reliable. HJarrs
  • Score: -28

5:59pm Tue 7 Jan 14

s&k says...

Hands up if you think the council is in meltdown?
Hands up if you think the council is in meltdown? s&k
  • Score: 33

6:09pm Tue 7 Jan 14

lavenderman says...

KatieP4 wrote:
It's not ideal but instead of moaning and over filling bins, take it to the tip yourself. That's what we do and I guess our neighbours too as there are no disgusting piles of rubbish. It's only temporary until normal collections resume. Too many people are jobs worth and think why should I, that's what I pay my council tax for - have pride in your neighbourhood instead after all - it is your own rubbish??!!
What a silly idea...I'm far too fat & lazy and my 4x4 is only for the school run!
Is it too late for another mince pie...:-)
[quote][p][bold]KatieP4[/bold] wrote: It's not ideal but instead of moaning and over filling bins, take it to the tip yourself. That's what we do and I guess our neighbours too as there are no disgusting piles of rubbish. It's only temporary until normal collections resume. Too many people are jobs worth and think why should I, that's what I pay my council tax for - have pride in your neighbourhood instead after all - it is your own rubbish??!![/p][/quote]What a silly idea...I'm far too fat & lazy and my 4x4 is only for the school run! Is it too late for another mince pie...:-) lavenderman
  • Score: -4

6:14pm Tue 7 Jan 14

Old Ladys Gin says...

Do what my father did years ago when the bin men went on strike.
He didn't blame them but he did blame the council so he put our rubbish in a wheelbarrow and wheeled in a good couple of miles to the council offices and dumped it on the steps; and so did a lot of other people.
It's no good whingeing if you won't extract the finger and do something about it.
Do what my father did years ago when the bin men went on strike. He didn't blame them but he did blame the council so he put our rubbish in a wheelbarrow and wheeled in a good couple of miles to the council offices and dumped it on the steps; and so did a lot of other people. It's no good whingeing if you won't extract the finger and do something about it. Old Ladys Gin
  • Score: 18

6:44pm Tue 7 Jan 14

monkeymoo says...

How many people on hear saying:

'Withhold council tax payments'
and
'Lets dump our rubbish outside the council offices'

Will actually do so!?
I guess ZERO!!
How many people on hear saying: 'Withhold council tax payments' and 'Lets dump our rubbish outside the council offices' Will actually do so!? I guess ZERO!! monkeymoo
  • Score: 12

7:00pm Tue 7 Jan 14

Idontbelieveit1948 says...

How about re-designating all those people who managed to count cars in the free car parks before Christmas to bin collections, they got their results in really quickly so they must be mustard , rubbish would be gone in hours !
How about re-designating all those people who managed to count cars in the free car parks before Christmas to bin collections, they got their results in really quickly so they must be mustard , rubbish would be gone in hours ! Idontbelieveit1948
  • Score: 11

7:27pm Tue 7 Jan 14

Bill in Hanover says...

sailer wrote:
I think the council have a department for excuses!!
The department for excuses is known as the Green Party.
[quote][p][bold]sailer[/bold] wrote: I think the council have a department for excuses!![/p][/quote]The department for excuses is known as the Green Party. Bill in Hanover
  • Score: 11

7:43pm Tue 7 Jan 14

Maxwell's Ghost says...

There's no PR opportunities for the Green councillors with the refuse collection so they aren't interested in sorting it out.
It's a shockingly bad performance.
There's no PR opportunities for the Green councillors with the refuse collection so they aren't interested in sorting it out. It's a shockingly bad performance. Maxwell's Ghost
  • Score: 17

8:19pm Tue 7 Jan 14

EMDUBYA says...

I believe the refuse and recycling in brighton is useless. Eversince I moved to the city 10 years ago it has been a dirty city made worse by the sea winds and seagulls. I have nothing against students but half of the crap left out on pavements is by students moving on each year. I think the money making universities have a duty here.
I also believe that the new student housing on london rd (old co-op) and the old fruit market will make matters worse. There will be more people crammed in and students do not pay council tax to contribute towards keeping our city clean.
I believe the refuse and recycling in brighton is useless. Eversince I moved to the city 10 years ago it has been a dirty city made worse by the sea winds and seagulls. I have nothing against students but half of the crap left out on pavements is by students moving on each year. I think the money making universities have a duty here. I also believe that the new student housing on london rd (old co-op) and the old fruit market will make matters worse. There will be more people crammed in and students do not pay council tax to contribute towards keeping our city clean. EMDUBYA
  • Score: 15

8:50pm Tue 7 Jan 14

angrymonkey says...

think other areas like Worthing are ok as not got the greens cutting back on the main things to pay for silly tree hugging bits. You just know they will say next how good they been as less rubbish made in to landfill even if all over the streets of Brighton maybe the bin cut backs are to pay for that green man to pay to stop pink bikes for girls being sold again.
think other areas like Worthing are ok as not got the greens cutting back on the main things to pay for silly tree hugging bits. You just know they will say next how good they been as less rubbish made in to landfill even if all over the streets of Brighton maybe the bin cut backs are to pay for that green man to pay to stop pink bikes for girls being sold again. angrymonkey
  • Score: 2

8:51pm Tue 7 Jan 14

I'm H Jarrs and I can't stand cars! says...

HJarrs wrote:
Well, I quite agree that the bin service is not doing a great job at the moment, there is clearly a problem with the new rounds, though I have a suspicion that there is a lack of goodwill to make them work following the summer strike. The rubbish collection has been ok by me, but recycling collection is random and this puts ever more people off recycling.

The council need to concentrate on getting refuse and recycling collections boringly reliable.
HJ

I thought you would have made a stronger and more positive post, or at least tried to distract people through your usual spin? Are you planning to visit Brighton soon; it would be great to show you some of the issues?????
[quote][p][bold]HJarrs[/bold] wrote: Well, I quite agree that the bin service is not doing a great job at the moment, there is clearly a problem with the new rounds, though I have a suspicion that there is a lack of goodwill to make them work following the summer strike. The rubbish collection has been ok by me, but recycling collection is random and this puts ever more people off recycling. The council need to concentrate on getting refuse and recycling collections boringly reliable.[/p][/quote]HJ I thought you would have made a stronger and more positive post, or at least tried to distract people through your usual spin? Are you planning to visit Brighton soon; it would be great to show you some of the issues????? I'm H Jarrs and I can't stand cars!
  • Score: 11

8:51pm Tue 7 Jan 14

EMDUBYA says...

KatieP4 wrote:
It's not ideal but instead of moaning and over filling bins, take it to the tip yourself. That's what we do and I guess our neighbours too as there are no disgusting piles of rubbish. It's only temporary until normal collections resume. Too many people are jobs worth and think why should I, that's what I pay my council tax for - have pride in your neighbourhood instead after all - it is your own rubbish??!!
I fully understand what your saying KatieP4 but Brighton is a dirty city full stop. Visit any other european/internation
al city and you will not see the amount of rubbish left around. I had relatives over from Spain during christmas and they could not believe the amount of rubbish around. Its not that I disagree with your sentiment (my house is the best kept house on my street) its just it sends out the wrong signals. Our city needs to be clean and spotless. No less.
[quote][p][bold]KatieP4[/bold] wrote: It's not ideal but instead of moaning and over filling bins, take it to the tip yourself. That's what we do and I guess our neighbours too as there are no disgusting piles of rubbish. It's only temporary until normal collections resume. Too many people are jobs worth and think why should I, that's what I pay my council tax for - have pride in your neighbourhood instead after all - it is your own rubbish??!![/p][/quote]I fully understand what your saying KatieP4 but Brighton is a dirty city full stop. Visit any other european/internation al city and you will not see the amount of rubbish left around. I had relatives over from Spain during christmas and they could not believe the amount of rubbish around. Its not that I disagree with your sentiment (my house is the best kept house on my street) its just it sends out the wrong signals. Our city needs to be clean and spotless. No less. EMDUBYA
  • Score: 16

9:00pm Tue 7 Jan 14

keswick says...

HJarrs wrote:
Well, I quite agree that the bin service is not doing a great job at the moment, there is clearly a problem with the new rounds, though I have a suspicion that there is a lack of goodwill to make them work following the summer strike. The rubbish collection has been ok by me, but recycling collection is random and this puts ever more people off recycling.

The council need to concentrate on getting refuse and recycling collections boringly reliable.
Doesn't normally take you so long to surface Mr Kitcat to defend the indefensible. Late home from Kings House were you ? Wake up and smell the coffee and get it through your thick head that this administration is the most unpopular in living memory and are all woefully out of their depth. My only regret is that the two main parties do not unite and force this trash out of office.
[quote][p][bold]HJarrs[/bold] wrote: Well, I quite agree that the bin service is not doing a great job at the moment, there is clearly a problem with the new rounds, though I have a suspicion that there is a lack of goodwill to make them work following the summer strike. The rubbish collection has been ok by me, but recycling collection is random and this puts ever more people off recycling. The council need to concentrate on getting refuse and recycling collections boringly reliable.[/p][/quote]Doesn't normally take you so long to surface Mr Kitcat to defend the indefensible. Late home from Kings House were you ? Wake up and smell the coffee and get it through your thick head that this administration is the most unpopular in living memory and are all woefully out of their depth. My only regret is that the two main parties do not unite and force this trash out of office. keswick
  • Score: 14

9:21pm Tue 7 Jan 14

Can this be says...

Far better to use our Council's online reporting system for their failure to collect our rubbish or recycling. The system gives you a receipt by return email and therefore there is a record of their failure. You cannot be sure that telephone calls are reported in the same way.

It is important that decisions by our Council, the Ombudsman or whichever regulatory body is appropriate are based on good data.
Far better to use our Council's online reporting system for their failure to collect our rubbish or recycling. The system gives you a receipt by return email and therefore there is a record of their failure. You cannot be sure that telephone calls are reported in the same way. It is important that decisions by our Council, the Ombudsman or whichever regulatory body is appropriate are based on good data. Can this be
  • Score: 9

9:40pm Tue 7 Jan 14

keswick says...

When will someone at Cityclean be held responsible for this mess and either resign or be sacked ? I was fortunate to have my rubbish collected and spoke to a member of the crew who told me exactly what the attitude was of the management to the rounds that had been missed. To try to make the language more polite it was that they could swivel.

If anyone wants a good laugh read the Cityclean Service Agreement. Well that is in tatters but what it does not mention is how they compensate households affected. Strange that because if you are a day late paying your Dick Turpin Council Tax they want to set the bailiffs on you. Incompetent idiots the lot of them and we have to pay for the pleasure.
When will someone at Cityclean be held responsible for this mess and either resign or be sacked ? I was fortunate to have my rubbish collected and spoke to a member of the crew who told me exactly what the attitude was of the management to the rounds that had been missed. To try to make the language more polite it was that they could swivel. If anyone wants a good laugh read the Cityclean Service Agreement. Well that is in tatters but what it does not mention is how they compensate households affected. Strange that because if you are a day late paying your Dick Turpin Council Tax they want to set the bailiffs on you. Incompetent idiots the lot of them and we have to pay for the pleasure. keswick
  • Score: 10

10:00pm Tue 7 Jan 14

Vigilia says...

Guess whose refuse collections have not been interrupted for one moment.
Yes, you have it, the travellers & vehicle squatters who pay not a penny in Council Tax but have a dedicated contractor to service their needs.
Guess whose refuse collections have not been interrupted for one moment. Yes, you have it, the travellers & vehicle squatters who pay not a penny in Council Tax but have a dedicated contractor to service their needs. Vigilia
  • Score: 16

12:34am Wed 8 Jan 14

MuammarQaddafi says...

HJarrs wrote:
Well, I quite agree that the bin service is not doing a great job at the moment, there is clearly a problem with the new rounds, though I have a suspicion that there is a lack of goodwill to make them work following the summer strike. The rubbish collection has been ok by me, but recycling collection is random and this puts ever more people off recycling.

The council need to concentrate on getting refuse and recycling collections boringly reliable.
Yes, of course, today's caring and sensitive binmen need customer "goodwill" to make it through their rounds. Everyone, just spend a few minutes every day meditating and chanting your bin mantra, and we'll be caught up in a few short weeks!!
[quote][p][bold]HJarrs[/bold] wrote: Well, I quite agree that the bin service is not doing a great job at the moment, there is clearly a problem with the new rounds, though I have a suspicion that there is a lack of goodwill to make them work following the summer strike. The rubbish collection has been ok by me, but recycling collection is random and this puts ever more people off recycling. The council need to concentrate on getting refuse and recycling collections boringly reliable.[/p][/quote]Yes, of course, today's caring and sensitive binmen need customer "goodwill" to make it through their rounds. Everyone, just spend a few minutes every day meditating and chanting your bin mantra, and we'll be caught up in a few short weeks!! MuammarQaddafi
  • Score: 9

9:07am Wed 8 Jan 14

Goldenwight says...

Attention BHCC. I know that my council tax is overdue.

PLEASE DO NOT CONTACT ME TO ADVISE ME OF THIS, I AM ALREADY AWARE. Steps are being taken to pay it when practical.
Attention BHCC. I know that my council tax is overdue. PLEASE DO NOT CONTACT ME TO ADVISE ME OF THIS, I AM ALREADY AWARE. Steps are being taken to pay it when practical. Goldenwight
  • Score: 15

9:39am Wed 8 Jan 14

salty_pete says...

A couple of posters have mentioned that the service provided by Lewes DC is running well. I suppose that it is no coincidence that Gillian Masters is now their Director of Environmental services who used to be in Head od Service at Hollingdean. Since she left is when all the recent difficulties started, maybe she should be invited back ?
A couple of posters have mentioned that the service provided by Lewes DC is running well. I suppose that it is no coincidence that Gillian Masters is now their Director of Environmental services who used to be in Head od Service at Hollingdean. Since she left is when all the recent difficulties started, maybe she should be invited back ? salty_pete
  • Score: -2

10:18am Wed 8 Jan 14

ThinkBrighton says...

As usual the unions only offer threats,
As usual the unions only offer threats, ThinkBrighton
  • Score: 1

10:42am Wed 8 Jan 14

Richada says...

KatieP4 wrote:
It's not ideal but instead of moaning and over filling bins, take it to the tip yourself. That's what we do and I guess our neighbours too as there are no disgusting piles of rubbish. It's only temporary until normal collections resume. Too many people are jobs worth and think why should I, that's what I pay my council tax for - have pride in your neighbourhood instead after all - it is your own rubbish??!!
Not so easy on a bus with three weeks worth of rubbish in hand.......not sure the driver would let me on actually.
[quote][p][bold]KatieP4[/bold] wrote: It's not ideal but instead of moaning and over filling bins, take it to the tip yourself. That's what we do and I guess our neighbours too as there are no disgusting piles of rubbish. It's only temporary until normal collections resume. Too many people are jobs worth and think why should I, that's what I pay my council tax for - have pride in your neighbourhood instead after all - it is your own rubbish??!![/p][/quote]Not so easy on a bus with three weeks worth of rubbish in hand.......not sure the driver would let me on actually. Richada
  • Score: 8

11:03am Wed 8 Jan 14

Richada says...

Can this be wrote:
Far better to use our Council's online reporting system for their failure to collect our rubbish or recycling. The system gives you a receipt by return email and therefore there is a record of their failure. You cannot be sure that telephone calls are reported in the same way.

It is important that decisions by our Council, the Ombudsman or whichever regulatory body is appropriate are based on good data.
Even this seems to be down this morning!

They don't want you to call them, you can't report it and they have given up any attempt at clearing the "backlog" - which they claim is only from last week on the site.

We, the council tax paying residents of Brighton, are being completely ROBBED by the council, there is no other way of looking at this now.

No reasonable explaination has been given as to why we and thousands of others in the City have suffered the withdrawal of service from them.

Nobody in any position of "administration" (read chaos) seems to care at all about this situation - even my local (tory as it happens) councillor has failed to respond to an email sent last Saturday.

There HAS to be a better way to run the city than this!

If my company was incapable of serving its customers for three weeks, it would, quite deservedly, be out of business i.e everyone would be unemployed, managers and staff - no matter which way they vote!

Thank you to the ARGUS for at least giving us a voice!
[quote][p][bold]Can this be[/bold] wrote: Far better to use our Council's online reporting system for their failure to collect our rubbish or recycling. The system gives you a receipt by return email and therefore there is a record of their failure. You cannot be sure that telephone calls are reported in the same way. It is important that decisions by our Council, the Ombudsman or whichever regulatory body is appropriate are based on good data.[/p][/quote]Even this seems to be down this morning! They don't want you to call them, you can't report it and they have given up any attempt at clearing the "backlog" - which they claim is only from last week on the site. We, the council tax paying residents of Brighton, are being completely ROBBED by the council, there is no other way of looking at this now. No reasonable explaination has been given as to why we and thousands of others in the City have suffered the withdrawal of service from them. Nobody in any position of "administration" (read chaos) seems to care at all about this situation - even my local (tory as it happens) councillor has failed to respond to an email sent last Saturday. There HAS to be a better way to run the city than this! If my company was incapable of serving its customers for three weeks, it would, quite deservedly, be out of business i.e everyone would be unemployed, managers and staff - no matter which way they vote! Thank you to the ARGUS for at least giving us a voice! Richada
  • Score: 10

4:27pm Wed 8 Jan 14

Can this be says...

salty_pete wrote:
A couple of posters have mentioned that the service provided by Lewes DC is running well. I suppose that it is no coincidence that Gillian Masters is now their Director of Environmental services who used to be in Head od Service at Hollingdean. Since she left is when all the recent difficulties started, maybe she should be invited back ?
Or did Gillian Marston go because of what she was leaving behind? Let us hope things continue well in Lewes.
[quote][p][bold]salty_pete[/bold] wrote: A couple of posters have mentioned that the service provided by Lewes DC is running well. I suppose that it is no coincidence that Gillian Masters is now their Director of Environmental services who used to be in Head od Service at Hollingdean. Since she left is when all the recent difficulties started, maybe she should be invited back ?[/p][/quote]Or did Gillian Marston go because of what she was leaving behind? Let us hope things continue well in Lewes. Can this be
  • Score: 2

4:43pm Wed 8 Jan 14

Brighton1000 says...

KatieP4 wrote:
It's not ideal but instead of moaning and over filling bins, take it to the tip yourself. That's what we do and I guess our neighbours too as there are no disgusting piles of rubbish. It's only temporary until normal collections resume. Too many people are jobs worth and think why should I, that's what I pay my council tax for - have pride in your neighbourhood instead after all - it is your own rubbish??!!
Oh good idea, lets strap it to our bikes and cycle along the nearest cycle lane to the tip! We are the greens!
[quote][p][bold]KatieP4[/bold] wrote: It's not ideal but instead of moaning and over filling bins, take it to the tip yourself. That's what we do and I guess our neighbours too as there are no disgusting piles of rubbish. It's only temporary until normal collections resume. Too many people are jobs worth and think why should I, that's what I pay my council tax for - have pride in your neighbourhood instead after all - it is your own rubbish??!![/p][/quote]Oh good idea, lets strap it to our bikes and cycle along the nearest cycle lane to the tip! We are the greens! Brighton1000
  • Score: 12

6:18pm Wed 8 Jan 14

Robertostarlight says...

Can this be wrote:
salty_pete wrote:
A couple of posters have mentioned that the service provided by Lewes DC is running well. I suppose that it is no coincidence that Gillian Masters is now their Director of Environmental services who used to be in Head od Service at Hollingdean. Since she left is when all the recent difficulties started, maybe she should be invited back ?
Or did Gillian Marston go because of what she was leaving behind? Let us hope things continue well in Lewes.
You should really mention that this woman took over an already extremely well run and efficient service that has been thus since the still incumbent manager, (as far as I know), Andy Bryce started to run it many years ago. She surely now oversees rather than deals with the day-to-day. Indeed I doubt she needed to do anything at all on her appointment other than complement the existing staff on their good work.

LDC are also seemingly blessed with a diligent and seemingly happy cleansing/refuse disposal workforce. Mainly because they are presently treated with respect as colleagues and human beings by all at LDC including their managers and HR personnel rather than something else!

Ms Masters has had no time to really influence matters since her recent appointment but hopefully the shambles,( 'difficulties'), she apparently left behind according to your Brighton correspondents, will not now manifest itself on the extremely efficient service she inherited.

We will be watching!
[quote][p][bold]Can this be[/bold] wrote: [quote][p][bold]salty_pete[/bold] wrote: A couple of posters have mentioned that the service provided by Lewes DC is running well. I suppose that it is no coincidence that Gillian Masters is now their Director of Environmental services who used to be in Head od Service at Hollingdean. Since she left is when all the recent difficulties started, maybe she should be invited back ?[/p][/quote]Or did Gillian Marston go because of what she was leaving behind? Let us hope things continue well in Lewes.[/p][/quote]You should really mention that this woman took over an already extremely well run and efficient service that has been thus since the still incumbent manager, (as far as I know), Andy Bryce started to run it many years ago. She surely now oversees rather than deals with the day-to-day. Indeed I doubt she needed to do anything at all on her appointment other than complement the existing staff on their good work. LDC are also seemingly blessed with a diligent and seemingly happy cleansing/refuse disposal workforce. Mainly because they are presently treated with respect as colleagues and human beings by all at LDC including their managers and HR personnel rather than something else! Ms Masters has had no time to really influence matters since her recent appointment but hopefully the shambles,( 'difficulties'), she apparently left behind according to your Brighton correspondents, will not now manifest itself on the extremely efficient service she inherited. We will be watching! Robertostarlight
  • Score: 7

7:08pm Wed 8 Jan 14

I'm H Jarrs and I can't stand cars! says...

Vigilia wrote:
Guess whose refuse collections have not been interrupted for one moment.
Yes, you have it, the travellers & vehicle squatters who pay not a penny in Council Tax but have a dedicated contractor to service their needs.
We are the Greens after all!
[quote][p][bold]Vigilia[/bold] wrote: Guess whose refuse collections have not been interrupted for one moment. Yes, you have it, the travellers & vehicle squatters who pay not a penny in Council Tax but have a dedicated contractor to service their needs.[/p][/quote]We are the Greens after all! I'm H Jarrs and I can't stand cars!
  • Score: 7

10:53pm Wed 8 Jan 14

ARMANA says...

We are the 99% wrote:
Our recycling bins in Hollingean, haven't been emptied since the beginning of November!
It's funny how all the 'posh' areas have had their rubbish cleared?
Maybe we should all get together, and take all our rubbish and dump it outside the council offices?
All get together, !! that is rubbish, not a hope in hell, !!
[quote][p][bold]We are the 99%[/bold] wrote: Our recycling bins in Hollingean, haven't been emptied since the beginning of November! It's funny how all the 'posh' areas have had their rubbish cleared? Maybe we should all get together, and take all our rubbish and dump it outside the council offices?[/p][/quote]All get together, !! that is rubbish, not a hope in hell, !! ARMANA
  • Score: 1

11:02pm Wed 8 Jan 14

ARMANA says...

Brighton1000 wrote:
KatieP4 wrote:
It's not ideal but instead of moaning and over filling bins, take it to the tip yourself. That's what we do and I guess our neighbours too as there are no disgusting piles of rubbish. It's only temporary until normal collections resume. Too many people are jobs worth and think why should I, that's what I pay my council tax for - have pride in your neighbourhood instead after all - it is your own rubbish??!!
Oh good idea, lets strap it to our bikes and cycle along the nearest cycle lane to the tip! We are the greens!
If they don't collect it, Burn it, in the garden, Greens, sod off, !!
[quote][p][bold]Brighton1000[/bold] wrote: [quote][p][bold]KatieP4[/bold] wrote: It's not ideal but instead of moaning and over filling bins, take it to the tip yourself. That's what we do and I guess our neighbours too as there are no disgusting piles of rubbish. It's only temporary until normal collections resume. Too many people are jobs worth and think why should I, that's what I pay my council tax for - have pride in your neighbourhood instead after all - it is your own rubbish??!![/p][/quote]Oh good idea, lets strap it to our bikes and cycle along the nearest cycle lane to the tip! We are the greens![/p][/quote]If they don't collect it, Burn it, in the garden, Greens, sod off, !! ARMANA
  • Score: 0

8:13am Thu 9 Jan 14

All 9 of me says...

EMDUBYA wrote:
KatieP4 wrote:
It's not ideal but instead of moaning and over filling bins, take it to the tip yourself. That's what we do and I guess our neighbours too as there are no disgusting piles of rubbish. It's only temporary until normal collections resume. Too many people are jobs worth and think why should I, that's what I pay my council tax for - have pride in your neighbourhood instead after all - it is your own rubbish??!!
I fully understand what your saying KatieP4 but Brighton is a dirty city full stop. Visit any other european/internation

al city and you will not see the amount of rubbish left around. I had relatives over from Spain during christmas and they could not believe the amount of rubbish around. Its not that I disagree with your sentiment (my house is the best kept house on my street) its just it sends out the wrong signals. Our city needs to be clean and spotless. No less.
'my house is the best kept house on my street' WTH are you smoking ?? Hermana, nobody care what your house is like so why did you feel the need to tell us, are you some sort of Spanish Hyacinth Bucket ?
[quote][p][bold]EMDUBYA[/bold] wrote: [quote][p][bold]KatieP4[/bold] wrote: It's not ideal but instead of moaning and over filling bins, take it to the tip yourself. That's what we do and I guess our neighbours too as there are no disgusting piles of rubbish. It's only temporary until normal collections resume. Too many people are jobs worth and think why should I, that's what I pay my council tax for - have pride in your neighbourhood instead after all - it is your own rubbish??!![/p][/quote]I fully understand what your saying KatieP4 but Brighton is a dirty city full stop. Visit any other european/internation al city and you will not see the amount of rubbish left around. I had relatives over from Spain during christmas and they could not believe the amount of rubbish around. Its not that I disagree with your sentiment (my house is the best kept house on my street) its just it sends out the wrong signals. Our city needs to be clean and spotless. No less.[/p][/quote]'my house is the best kept house on my street' WTH are you smoking ?? Hermana, nobody care what your house is like so why did you feel the need to tell us, are you some sort of Spanish Hyacinth Bucket ? All 9 of me
  • Score: 4

9:14am Thu 9 Jan 14

Richada says...

Can this be wrote:
Far better to use our Council's online reporting system for their failure to collect our rubbish or recycling. The system gives you a receipt by return email and therefore there is a record of their failure. You cannot be sure that telephone calls are reported in the same way.

It is important that decisions by our Council, the Ombudsman or whichever regulatory body is appropriate are based on good data.
I ended up lodging what the Council site refers to a "Stage One Complaint" over this yesterday - guess this one too is properly recorded - I got a full email acknowledgement, including the complaint script.

Absolutely sure that it will get me knowhere at all - but at least it is on record.

And no, three weeks and a day later the bin still hasn't been emptied!

New BHCC motto: "Tomorrow's another Day"!
[quote][p][bold]Can this be[/bold] wrote: Far better to use our Council's online reporting system for their failure to collect our rubbish or recycling. The system gives you a receipt by return email and therefore there is a record of their failure. You cannot be sure that telephone calls are reported in the same way. It is important that decisions by our Council, the Ombudsman or whichever regulatory body is appropriate are based on good data.[/p][/quote]I ended up lodging what the Council site refers to a "Stage One Complaint" over this yesterday - guess this one too is properly recorded - I got a full email acknowledgement, including the complaint script. Absolutely sure that it will get me knowhere at all - but at least it is on record. And no, three weeks and a day later the bin still hasn't been emptied! New BHCC motto: "Tomorrow's another Day"! Richada
  • Score: 3

9:19am Thu 9 Jan 14

Richada says...

ThinkBrighton wrote:
As usual the unions only offer threats,
Nobody's even "threatening" to take our rubbish now!
[quote][p][bold]ThinkBrighton[/bold] wrote: As usual the unions only offer threats,[/p][/quote]Nobody's even "threatening" to take our rubbish now! Richada
  • Score: 0

8:07pm Thu 9 Jan 14

Richada says...

Surprise, surprise another collection promise renaged on today!

Now three weeks and counting since our rubbish was last collected!

"Five extra crews catching up" we are told by the BBC Local News tonight - where are they then? No sign of them here in Westdene.

Like our rubbish collection, I guess the council's PR is all smoke and mirrors too.
Surprise, surprise another collection promise renaged on today! Now three weeks and counting since our rubbish was last collected! "Five extra crews catching up" we are told by the BBC Local News tonight - where are they then? No sign of them here in Westdene. Like our rubbish collection, I guess the council's PR is all smoke and mirrors too. Richada
  • Score: 3

9:21pm Thu 30 Jan 14

KarenT says...

And... they want to know if we wouldn't mind raising the council tax by 4.75%? Kind of like having to pay service charge at a restaurant after the waiter has gobbed in your food. Well, it's not the best analogy but I can't be arsed to think about it any longer...
And... they want to know if we wouldn't mind raising the council tax by 4.75%? Kind of like having to pay service charge at a restaurant after the waiter has gobbed in your food. Well, it's not the best analogy but I can't be arsed to think about it any longer... KarenT
  • Score: 2

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