The ArgusBrighton and Hove bus drivers unhappy about 'heavy-handed 'new management (From The Argus)

Get involved: Send your news, views, pictures and video by texting SUPIC to 80360 or email us.

Brighton and Hove bus drivers unhappy about 'heavy-handed 'new management

The Argus: Martin Harris Martin Harris

Brighton and Hove union representatives have held “crisis talks” with bus bosses about “heavy-handed” management.

Unite members threatened Brighton and Hove Bus Company bosses with ballots for strike action if ‘clear the air’ talks are not held.

In a letter copied to The Argus, trade union officials told members that a meeting was held last week after staff concerns about a “heavy-handed” management approach to discipline, which was causing morale to fall to its lowest levels.

Union figures said talks had been “useful” and they had left the company in “no doubt” about the severity of the situation.

A company insider said one of the flashpoints for dissatisfaction among staff was two members allegedly sacked for misdemeanours which staff believe in the past would not have warranted dismissal.

One bus driver who did not want to be named said employees felt there was a “take no prisoners” approach which had been introduced under managing director Martin Harris since he replaced long-serving bus boss Roger French in April last year.

He said: “Roger treated the place more as a family. We had our ups and downs but we had to get on.

“I think Martin sees it much more as a commercial enterprise and now there’s no love and there’s no soul, they are just focussing on the bottom line. They have brought in managers from all over and some people feel they have brought with them heavy-handed tactics.”

Mr Harris said: “I am really surprised that the internal discussions which we have all the time, normal dialogue between trade union reps and ourselves has been sent to a local newspaper. As in any business, it’s quite normal for us to hold discussions around misunderstandings and look to resolve issues.

“As far as we are concerned its business as usual and where we have issues to discuss we will get on and discuss them internally.

“There are changes and approaches in a number of areas but nothing that cannot be resolved through normal discussions between trade unions and ourselves.”

Comments (80)

Please log in to enable comment sorting

7:43am Wed 12 Feb 14

Herbertfarquarson says...

Yet another reason not to travel on Hell on Wheels.
Yet another reason not to travel on Hell on Wheels. Herbertfarquarson
  • Score: -9

7:54am Wed 12 Feb 14

Dealing with idiots says...

Could the management please stop their drivers setting off when they can clearly see a pedestrian in front of them? Also they need to review the onboard video of buses speeding past the clock tower.
Could the management please stop their drivers setting off when they can clearly see a pedestrian in front of them? Also they need to review the onboard video of buses speeding past the clock tower. Dealing with idiots
  • Score: 2

8:21am Wed 12 Feb 14

RottingdeanRant says...

Probably upset because they have been told to stop speeding in the bus lanes.
Probably upset because they have been told to stop speeding in the bus lanes. RottingdeanRant
  • Score: -7

8:36am Wed 12 Feb 14

Roger Francais says...

My very reliable sources tell me that Mr Harris was in fact brought in to shape the place up. A great deal of many unsavoury matters arose once Mr French departed like the serious maintenance issues that raised their heads for example.

And its correct... It is and should be run as a commercial enterprise and as for far as paperwork and administration is concerned, its a much better operation nowadays.
My very reliable sources tell me that Mr Harris was in fact brought in to shape the place up. A great deal of many unsavoury matters arose once Mr French departed like the serious maintenance issues that raised their heads for example. And its correct... It is and should be run as a commercial enterprise and as for far as paperwork and administration is concerned, its a much better operation nowadays. Roger Francais
  • Score: 15

9:05am Wed 12 Feb 14

Mrs Newcastle says...

I think the new buses have high jerk levels problems, as a passenger I have found it to be very difficult on moving buses.
I think the new buses have high jerk levels problems, as a passenger I have found it to be very difficult on moving buses. Mrs Newcastle
  • Score: 15

9:30am Wed 12 Feb 14

bluemonday says...

The union seem to have changed there stance considering one of the representatives told a driver who raised concerns before that"if drivers do there job properly you won't get sacked",must be somebody they liked has been sacked.
hopefully they'll be as strong with Mr Harris when it comes to this years contract negotiations instead of selling the members down the river again.
The union seem to have changed there stance considering one of the representatives told a driver who raised concerns before that"if drivers do there job properly you won't get sacked",must be somebody they liked has been sacked. hopefully they'll be as strong with Mr Harris when it comes to this years contract negotiations instead of selling the members down the river again. bluemonday
  • Score: 4

9:50am Wed 12 Feb 14

Roger Francais says...

@ blue monday

You can't argue with that statement
@ blue monday You can't argue with that statement Roger Francais
  • Score: -3

9:56am Wed 12 Feb 14

The Prophet of Doom says...

Will this see a reduction in fares?
Will this see a reduction in fares? The Prophet of Doom
  • Score: 15

10:45am Wed 12 Feb 14

beano mcbean says...

Diddums. Pretty tired of B&H bus drivers cheating my children. Send them up to London for a week. Those who come back alive might have learned some manners.
Diddums. Pretty tired of B&H bus drivers cheating my children. Send them up to London for a week. Those who come back alive might have learned some manners. beano mcbean
  • Score: -4

10:47am Wed 12 Feb 14

hovian says...

Too many buses speed along Western Road making a very uncomfortable journey sometimes and why is there never any heating upstairs on buses at night in cold weather...? I suspect just another way of cutting costs - at passengers' expense..
Too many buses speed along Western Road making a very uncomfortable journey sometimes and why is there never any heating upstairs on buses at night in cold weather...? I suspect just another way of cutting costs - at passengers' expense.. hovian
  • Score: -12

11:25am Wed 12 Feb 14

bluemonday says...

beano mcbean wrote:
Diddums. Pretty tired of B&H bus drivers cheating my children. Send them up to London for a week. Those who come back alive might have learned some manners.
what do you mean "cheating" your children,if your children have problems with drivers,take the drivers details,as the story demonstrates they will be dealt with,and whats London got to do with it,it's bad enough driving in brighton
[quote][p][bold]beano mcbean[/bold] wrote: Diddums. Pretty tired of B&H bus drivers cheating my children. Send them up to London for a week. Those who come back alive might have learned some manners.[/p][/quote]what do you mean "cheating" your children,if your children have problems with drivers,take the drivers details,as the story demonstrates they will be dealt with,and whats London got to do with it,it's bad enough driving in brighton bluemonday
  • Score: 32

1:37pm Wed 12 Feb 14

toldsloth says...

bluemonday wrote:
beano mcbean wrote:
Diddums. Pretty tired of B&H bus drivers cheating my children. Send them up to London for a week. Those who come back alive might have learned some manners.
what do you mean "cheating" your children,if your children have problems with drivers,take the drivers details,as the story demonstrates they will be dealt with,and whats London got to do with it,it's bad enough driving in brighton
No, driver are NOT dealt with. I have reported several for speeding, running red lights and other serious issues and I have NEVER had any feedback from the company. I have never had any phone calls, emails or letters informing me of how my complaints were being handled and as the general standard of driving falls well short of acceptable, have no confidence in the management of B&HBC.
Drivers take note - RED means ‘Stop’. Wait behind the stop line on the carriageway.
RED AND AMBER also means ‘Stop’. Do not pass through or start until GREEN shows.
AMBER means ‘Stop’ at the stop line. You may go on only if the AMBER appears after you have crossed the stop line or are so close to it that to pull up might cause an accident.
The 20mph signs in the Stein bus lanes are there for a reason - because it is a dangerous place to do any more than 20mph.....having lost a friend on the crossing by St.Peters a few years ago
[quote][p][bold]bluemonday[/bold] wrote: [quote][p][bold]beano mcbean[/bold] wrote: Diddums. Pretty tired of B&H bus drivers cheating my children. Send them up to London for a week. Those who come back alive might have learned some manners.[/p][/quote]what do you mean "cheating" your children,if your children have problems with drivers,take the drivers details,as the story demonstrates they will be dealt with,and whats London got to do with it,it's bad enough driving in brighton[/p][/quote]No, driver are NOT dealt with. I have reported several for speeding, running red lights and other serious issues and I have NEVER had any feedback from the company. I have never had any phone calls, emails or letters informing me of how my complaints were being handled and as the general standard of driving falls well short of acceptable, have no confidence in the management of B&HBC. Drivers take note - RED means ‘Stop’. Wait behind the stop line on the carriageway. RED AND AMBER also means ‘Stop’. Do not pass through or start until GREEN shows. AMBER means ‘Stop’ at the stop line. You may go on only if the AMBER appears after you have crossed the stop line or are so close to it that to pull up might cause an accident. The 20mph signs in the Stein bus lanes are there for a reason - because it is a dangerous place to do any more than 20mph.....having lost a friend on the crossing by St.Peters a few years ago toldsloth
  • Score: -21

1:47pm Wed 12 Feb 14

Gary1973 says...

Dealing with idiots wrote:
Could the management please stop their drivers setting off when they can clearly see a pedestrian in front of them? Also they need to review the onboard video of buses speeding past the clock tower.
You people cannot have it both ways. You moan that buses are late and that they are speeding. Pack it in.
[quote][p][bold]Dealing with idiots[/bold] wrote: Could the management please stop their drivers setting off when they can clearly see a pedestrian in front of them? Also they need to review the onboard video of buses speeding past the clock tower.[/p][/quote]You people cannot have it both ways. You moan that buses are late and that they are speeding. Pack it in. Gary1973
  • Score: 9

2:10pm Wed 12 Feb 14

Saffron says...

I understand that some people have occasions to complain about some drivers but I would just like to praise those drivers who are doing a fantastic job driving the buses along the A259 to the east of Brighton towards Peacehaven. In particular the stretch from the Marina to and from Rottingdean where the wind is extreme and frightening.
I understand that some people have occasions to complain about some drivers but I would just like to praise those drivers who are doing a fantastic job driving the buses along the A259 to the east of Brighton towards Peacehaven. In particular the stretch from the Marina to and from Rottingdean where the wind is extreme and frightening. Saffron
  • Score: 30

2:12pm Wed 12 Feb 14

bluemonday says...

toldsloth wrote:
bluemonday wrote:
beano mcbean wrote:
Diddums. Pretty tired of B&H bus drivers cheating my children. Send them up to London for a week. Those who come back alive might have learned some manners.
what do you mean "cheating" your children,if your children have problems with drivers,take the drivers details,as the story demonstrates they will be dealt with,and whats London got to do with it,it's bad enough driving in brighton
No, driver are NOT dealt with. I have reported several for speeding, running red lights and other serious issues and I have NEVER had any feedback from the company. I have never had any phone calls, emails or letters informing me of how my complaints were being handled and as the general standard of driving falls well short of acceptable, have no confidence in the management of B&HBC.
Drivers take note - RED means ‘Stop’. Wait behind the stop line on the carriageway.
RED AND AMBER also means ‘Stop’. Do not pass through or start until GREEN shows.
AMBER means ‘Stop’ at the stop line. You may go on only if the AMBER appears after you have crossed the stop line or are so close to it that to pull up might cause an accident.
The 20mph signs in the Stein bus lanes are there for a reason - because it is a dangerous place to do any more than 20mph.....having lost a friend on the crossing by St.Peters a few years ago
drivers are obviously being dealt with,that is why the bad ones have got the union to complain to Martin Harris and that is why drivers are being disciplined heavily now,just because they don't respond to you personally doesn't mean nothing is being done,trouble is they either need to have evidence or to catch them.
And maybe some buses go through an amber light as they are to close to suddenly stop,or would you like the opportunity to moan about passengers being thrown around.
[quote][p][bold]toldsloth[/bold] wrote: [quote][p][bold]bluemonday[/bold] wrote: [quote][p][bold]beano mcbean[/bold] wrote: Diddums. Pretty tired of B&H bus drivers cheating my children. Send them up to London for a week. Those who come back alive might have learned some manners.[/p][/quote]what do you mean "cheating" your children,if your children have problems with drivers,take the drivers details,as the story demonstrates they will be dealt with,and whats London got to do with it,it's bad enough driving in brighton[/p][/quote]No, driver are NOT dealt with. I have reported several for speeding, running red lights and other serious issues and I have NEVER had any feedback from the company. I have never had any phone calls, emails or letters informing me of how my complaints were being handled and as the general standard of driving falls well short of acceptable, have no confidence in the management of B&HBC. Drivers take note - RED means ‘Stop’. Wait behind the stop line on the carriageway. RED AND AMBER also means ‘Stop’. Do not pass through or start until GREEN shows. AMBER means ‘Stop’ at the stop line. You may go on only if the AMBER appears after you have crossed the stop line or are so close to it that to pull up might cause an accident. The 20mph signs in the Stein bus lanes are there for a reason - because it is a dangerous place to do any more than 20mph.....having lost a friend on the crossing by St.Peters a few years ago[/p][/quote]drivers are obviously being dealt with,that is why the bad ones have got the union to complain to Martin Harris and that is why drivers are being disciplined heavily now,just because they don't respond to you personally doesn't mean nothing is being done,trouble is they either need to have evidence or to catch them. And maybe some buses go through an amber light as they are to close to suddenly stop,or would you like the opportunity to moan about passengers being thrown around. bluemonday
  • Score: 19

3:21pm Wed 12 Feb 14

Terry K says...

Bring in Bob crow, let's see baldy try to push him around,
Bring in Bob crow, let's see baldy try to push him around, Terry K
  • Score: -2

4:07pm Wed 12 Feb 14

beano mcbean says...

bluemonday wrote:
beano mcbean wrote:
Diddums. Pretty tired of B&H bus drivers cheating my children. Send them up to London for a week. Those who come back alive might have learned some manners.
what do you mean "cheating" your children,if your children have problems with drivers,take the drivers details,as the story demonstrates they will be dealt with,and whats London got to do with it,it's bad enough driving in brighton
If a fare is queried then you run the risk of being thrown off the bus. Children should not have to face this sort of intimidation. The reference to London is simple: if the bad B&H drivers were sent up to London to work for a week it might provide the further training required. If you are a nice B&H driver please consider yourself exempt from this comment
[quote][p][bold]bluemonday[/bold] wrote: [quote][p][bold]beano mcbean[/bold] wrote: Diddums. Pretty tired of B&H bus drivers cheating my children. Send them up to London for a week. Those who come back alive might have learned some manners.[/p][/quote]what do you mean "cheating" your children,if your children have problems with drivers,take the drivers details,as the story demonstrates they will be dealt with,and whats London got to do with it,it's bad enough driving in brighton[/p][/quote]If a fare is queried then you run the risk of being thrown off the bus. Children should not have to face this sort of intimidation. The reference to London is simple: if the bad B&H drivers were sent up to London to work for a week it might provide the further training required. If you are a nice B&H driver please consider yourself exempt from this comment beano mcbean
  • Score: 8

4:07pm Wed 12 Feb 14

Brighton1000 says...

Mrs Newcastle wrote:
I think the new buses have high jerk levels problems, as a passenger I have found it to be very difficult on moving buses.
Walk or cycle then and help us reduce pollution levels!
[quote][p][bold]Mrs Newcastle[/bold] wrote: I think the new buses have high jerk levels problems, as a passenger I have found it to be very difficult on moving buses.[/p][/quote]Walk or cycle then and help us reduce pollution levels! Brighton1000
  • Score: -11

5:22pm Wed 12 Feb 14

mimseycal says...

Brighton1000 wrote:
Mrs Newcastle wrote:
I think the new buses have high jerk levels problems, as a passenger I have found it to be very difficult on moving buses.
Walk or cycle then and help us reduce pollution levels!
It may help if you remember that the 'public' referred to in public transport is a mass noun. Not everyone can walk or cycle. The elderly, the very young and the disabled for instance cannot always use alternative forms of transport.
[quote][p][bold]Brighton1000[/bold] wrote: [quote][p][bold]Mrs Newcastle[/bold] wrote: I think the new buses have high jerk levels problems, as a passenger I have found it to be very difficult on moving buses.[/p][/quote]Walk or cycle then and help us reduce pollution levels![/p][/quote]It may help if you remember that the 'public' referred to in public transport is a mass noun. Not everyone can walk or cycle. The elderly, the very young and the disabled for instance cannot always use alternative forms of transport. mimseycal
  • Score: 21

5:41pm Wed 12 Feb 14

Bill in Hanover says...

Dealing with idiots wrote:
Could the management please stop their drivers setting off when they can clearly see a pedestrian in front of them? Also they need to review the onboard video of buses speeding past the clock tower.
Could pedestrians please stop walking in front of buses stopped at bus stops as it is dangerous when stepping out into the road beyond the bus, the Council has installed pedestrian crossings about every 50 yards throughout Brighton so use them.
[quote][p][bold]Dealing with idiots[/bold] wrote: Could the management please stop their drivers setting off when they can clearly see a pedestrian in front of them? Also they need to review the onboard video of buses speeding past the clock tower.[/p][/quote]Could pedestrians please stop walking in front of buses stopped at bus stops as it is dangerous when stepping out into the road beyond the bus, the Council has installed pedestrian crossings about every 50 yards throughout Brighton so use them. Bill in Hanover
  • Score: 23

7:22pm Wed 12 Feb 14

lizzy1 says...

beano mcbean wrote:
Diddums. Pretty tired of B&H bus drivers cheating my children. Send them up to London for a week. Those who come back alive might have learned some manners.
I really don't understand what you mean about them cheating your children, elaborate a little so that it makes sense. I am sick and tired of hearing people moan that a bus driver refused to allow their kid travel 'just because they didn't have enough money' or they tried to use their free bus pass outside of the allocated times. If a drivers money is short they have to make up the short fall out of their own pockets and why should they do that for your children. Would you expect a shop keeper to let them have a 60p bar of chocolate for 30p, I think not!!!!!!
[quote][p][bold]beano mcbean[/bold] wrote: Diddums. Pretty tired of B&H bus drivers cheating my children. Send them up to London for a week. Those who come back alive might have learned some manners.[/p][/quote]I really don't understand what you mean about them cheating your children, elaborate a little so that it makes sense. I am sick and tired of hearing people moan that a bus driver refused to allow their kid travel 'just because they didn't have enough money' or they tried to use their free bus pass outside of the allocated times. If a drivers money is short they have to make up the short fall out of their own pockets and why should they do that for your children. Would you expect a shop keeper to let them have a 60p bar of chocolate for 30p, I think not!!!!!! lizzy1
  • Score: 19

7:35pm Wed 12 Feb 14

Boredofhumanity says...

What a surprise, the bus haters are all out in force. You lot know nothing apart from picking on us drivers., You have absolutely no idea what is happening behind closed doors and we have every **** right to be angry about the way we are being treated, especially the drivers who have been there their whole lives. If you havent heard anything back about supposed speeding drivers, they probably werent speeding, 20mph in western road seems fast. You moaners could start by not stepping into the road anc casually walking in front of us every 5 seconds. Drivers will set off from the stop when the doors \nd they can no longer see anyone wanting the bus, checking all 14 BLIND SPOTS! if somebody decides to run down the middle of the road to try and stop the bus, thats your own fault for being an idiot. Its never good enough for you moaners. Its impossible to stay on time, we cant magically fly over traffic, we are just terrible people us bus drivers. Try it for a month and then maybe you will understand why things are the way they are and maybe witness what goes on behind closed doors.
What a surprise, the bus haters are all out in force. You lot know nothing apart from picking on us drivers., You have absolutely no idea what is happening behind closed doors and we have every **** right to be angry about the way we are being treated, especially the drivers who have been there their whole lives. If you havent heard anything back about supposed speeding drivers, they probably werent speeding, 20mph in western road seems fast. You moaners could start by not stepping into the road anc casually walking in front of us every 5 seconds. Drivers will set off from the stop when the doors \nd they can no longer see anyone wanting the bus, checking all 14 BLIND SPOTS! if somebody decides to run down the middle of the road to try and stop the bus, thats your own fault for being an idiot. Its never good enough for you moaners. Its impossible to stay on time, we cant magically fly over traffic, we are just terrible people us bus drivers. Try it for a month and then maybe you will understand why things are the way they are and maybe witness what goes on behind closed doors. Boredofhumanity
  • Score: 41

7:35pm Wed 12 Feb 14

mthew says...

Yes people are getting sacked for the most trivial things, my husband is a victim of this. He was sent to deal with an abusive drunk on a bus who was verbally abusing school children. The drunk had a bottle of vodka and was drinking it onboard the bus. The bus company let the bus carry on its journey from the clock tower until the response team caught up with it at saltdean. All my husband asked the man to do was leave the bus the drunk then swore at him and threatened to bottle my husband in the face. Upon using minimal force to remove the drunk momentum took over and they both fell. In the process my husband broke his ankle in 3 places and had to have it plated back together. No one from management at the bus company including mr Harris even contacted my husband to see how he was instead they left it 5 days and then sent a company employee round with disciplinary paperwork and subsequently sacked my husband. So for all you people out there that think drivers and supervisors do a bad job , please just take a moment to think about the kind of people they have to carry on the bus. Watch this space as I intend to contact a reporter to add on to this story.
Yes people are getting sacked for the most trivial things, my husband is a victim of this. He was sent to deal with an abusive drunk on a bus who was verbally abusing school children. The drunk had a bottle of vodka and was drinking it onboard the bus. The bus company let the bus carry on its journey from the clock tower until the response team caught up with it at saltdean. All my husband asked the man to do was leave the bus the drunk then swore at him and threatened to bottle my husband in the face. Upon using minimal force to remove the drunk momentum took over and they both fell. In the process my husband broke his ankle in 3 places and had to have it plated back together. No one from management at the bus company including mr Harris even contacted my husband to see how he was instead they left it 5 days and then sent a company employee round with disciplinary paperwork and subsequently sacked my husband. So for all you people out there that think drivers and supervisors do a bad job , please just take a moment to think about the kind of people they have to carry on the bus. Watch this space as I intend to contact a reporter to add on to this story. mthew
  • Score: 45

7:38pm Wed 12 Feb 14

Boredofhumanity says...

And we are monitored daily for speed using the onboard computers installed. If we were speeding everywhere thee wouldnt be a bus on the road as we would have been sacked.
And we are monitored daily for speed using the onboard computers installed. If we were speeding everywhere thee wouldnt be a bus on the road as we would have been sacked. Boredofhumanity
  • Score: 22

7:43pm Wed 12 Feb 14

Boredofhumanity says...

mthew wrote:
Yes people are getting sacked for the most trivial things, my husband is a victim of this. He was sent to deal with an abusive drunk on a bus who was verbally abusing school children. The drunk had a bottle of vodka and was drinking it onboard the bus. The bus company let the bus carry on its journey from the clock tower until the response team caught up with it at saltdean. All my husband asked the man to do was leave the bus the drunk then swore at him and threatened to bottle my husband in the face. Upon using minimal force to remove the drunk momentum took over and they both fell. In the process my husband broke his ankle in 3 places and had to have it plated back together. No one from management at the bus company including mr Harris even contacted my husband to see how he was instead they left it 5 days and then sent a company employee round with disciplinary paperwork and subsequently sacked my husband. So for all you people out there that think drivers and supervisors do a bad job , please just take a moment to think about the kind of people they have to carry on the bus. Watch this space as I intend to contact a reporter to add on to this story.
I heard about this, utter disgrace. The list goes on.
[quote][p][bold]mthew[/bold] wrote: Yes people are getting sacked for the most trivial things, my husband is a victim of this. He was sent to deal with an abusive drunk on a bus who was verbally abusing school children. The drunk had a bottle of vodka and was drinking it onboard the bus. The bus company let the bus carry on its journey from the clock tower until the response team caught up with it at saltdean. All my husband asked the man to do was leave the bus the drunk then swore at him and threatened to bottle my husband in the face. Upon using minimal force to remove the drunk momentum took over and they both fell. In the process my husband broke his ankle in 3 places and had to have it plated back together. No one from management at the bus company including mr Harris even contacted my husband to see how he was instead they left it 5 days and then sent a company employee round with disciplinary paperwork and subsequently sacked my husband. So for all you people out there that think drivers and supervisors do a bad job , please just take a moment to think about the kind of people they have to carry on the bus. Watch this space as I intend to contact a reporter to add on to this story.[/p][/quote]I heard about this, utter disgrace. The list goes on. Boredofhumanity
  • Score: 32

7:47pm Wed 12 Feb 14

mthew says...

Boredofhumanity wrote:
What a surprise, the bus haters are all out in force. You lot know nothing apart from picking on us drivers., You have absolutely no idea what is happening behind closed doors and we have every **** right to be angry about the way we are being treated, especially the drivers who have been there their whole lives. If you havent heard anything back about supposed speeding drivers, they probably werent speeding, 20mph in western road seems fast. You moaners could start by not stepping into the road anc casually walking in front of us every 5 seconds. Drivers will set off from the stop when the doors \nd they can no longer see anyone wanting the bus, checking all 14 BLIND SPOTS! if somebody decides to run down the middle of the road to try and stop the bus, thats your own fault for being an idiot. Its never good enough for you moaners. Its impossible to stay on time, we cant magically fly over traffic, we are just terrible people us bus drivers. Try it for a month and then maybe you will understand why things are the way they are and maybe witness what goes on behind closed doors.
Well said ...... I hope things get better for you drivers. I intend to take my husbands story to the argus after all he was sacked for defending himself and protecting a female driver and passengers and he certainly knows what goes on behind closed doors and was always there to try and protect the drivers. Would love to know if you are a Conway driver
[quote][p][bold]Boredofhumanity[/bold] wrote: What a surprise, the bus haters are all out in force. You lot know nothing apart from picking on us drivers., You have absolutely no idea what is happening behind closed doors and we have every **** right to be angry about the way we are being treated, especially the drivers who have been there their whole lives. If you havent heard anything back about supposed speeding drivers, they probably werent speeding, 20mph in western road seems fast. You moaners could start by not stepping into the road anc casually walking in front of us every 5 seconds. Drivers will set off from the stop when the doors \nd they can no longer see anyone wanting the bus, checking all 14 BLIND SPOTS! if somebody decides to run down the middle of the road to try and stop the bus, thats your own fault for being an idiot. Its never good enough for you moaners. Its impossible to stay on time, we cant magically fly over traffic, we are just terrible people us bus drivers. Try it for a month and then maybe you will understand why things are the way they are and maybe witness what goes on behind closed doors.[/p][/quote]Well said ...... I hope things get better for you drivers. I intend to take my husbands story to the argus after all he was sacked for defending himself and protecting a female driver and passengers and he certainly knows what goes on behind closed doors and was always there to try and protect the drivers. Would love to know if you are a Conway driver mthew
  • Score: 23

7:52pm Wed 12 Feb 14

mthew says...

Boredofhumanity wrote:
And we are monitored daily for speed using the onboard computers installed. If we were speeding everywhere thee wouldnt be a bus on the road as we would have been sacked.
Find me...Molly Thew on Facebook.....
[quote][p][bold]Boredofhumanity[/bold] wrote: And we are monitored daily for speed using the onboard computers installed. If we were speeding everywhere thee wouldnt be a bus on the road as we would have been sacked.[/p][/quote]Find me...Molly Thew on Facebook..... mthew
  • Score: 0

7:52pm Wed 12 Feb 14

mthew says...

Boredofhumanity wrote:
And we are monitored daily for speed using the onboard computers installed. If we were speeding everywhere thee wouldnt be a bus on the road as we would have been sacked.
Find me...Molly Thew on Facebook.....
[quote][p][bold]Boredofhumanity[/bold] wrote: And we are monitored daily for speed using the onboard computers installed. If we were speeding everywhere thee wouldnt be a bus on the road as we would have been sacked.[/p][/quote]Find me...Molly Thew on Facebook..... mthew
  • Score: 0

8:03pm Wed 12 Feb 14

birthofanorange says...

I too, am dismayed at this 'heavy handed' attitude that has pervaded B&H in recent times. As a driver for many years, I now actually dread going to work, for fear that some minor infraction of rules or regulations may mean me losing my job. Not an easy thing to fix, once you reach a certain age, as I'm sure we can all agree on.
There are many more stresses put onto drivers these days, and the traffic conditions are appalling, compared to earlier years. The last thing we need is further pressure put upon us, be it shorter breaks, less time at layover points, less running time between destinations, the constant requirement to check you GPS every few seconds to ensure that you are not running a minute or two early ( a disciplinary offence)......the list is endless.
I am also pretty shocked at the nature of the recent sackings, and genuinely fear for my own job.
Is that what the public deserve, a distracted driver?
I genuinely challenge all those bus-haters to a day doing our job - let alone decades, and see how they feel then.
And yes, Molly...it was not fair - at all!
I too, am dismayed at this 'heavy handed' attitude that has pervaded B&H in recent times. As a driver for many years, I now actually dread going to work, for fear that some minor infraction of rules or regulations may mean me losing my job. Not an easy thing to fix, once you reach a certain age, as I'm sure we can all agree on. There are many more stresses put onto drivers these days, and the traffic conditions are appalling, compared to earlier years. The last thing we need is further pressure put upon us, be it shorter breaks, less time at layover points, less running time between destinations, the constant requirement to check you GPS every few seconds to ensure that you are not running a minute or two early ( a disciplinary offence)......the list is endless. I am also pretty shocked at the nature of the recent sackings, and genuinely fear for my own job. Is that what the public deserve, a distracted driver? I genuinely challenge all those bus-haters to a day doing our job - let alone decades, and see how they feel then. And yes, Molly...it was not fair - at all! birthofanorange
  • Score: 26

8:09pm Wed 12 Feb 14

Gary1973 says...

So it looks like this is another company who's friendly public image is completely opposite to what they are really like under the surface. From two past experiences I have to say there is nothing worse than working for a company which treats it's staff badly. I would not want to work for this one.
So it looks like this is another company who's friendly public image is completely opposite to what they are really like under the surface. From two past experiences I have to say there is nothing worse than working for a company which treats it's staff badly. I would not want to work for this one. Gary1973
  • Score: 14

8:16pm Wed 12 Feb 14

sabbat36 says...

mthew wrote:
Boredofhumanity wrote:
And we are monitored daily for speed using the onboard computers installed. If we were speeding everywhere thee wouldnt be a bus on the road as we would have been sacked.
Find me...Molly Thew on Facebook.....
we can't say much, N knows why but we are with him mol..
[quote][p][bold]mthew[/bold] wrote: [quote][p][bold]Boredofhumanity[/bold] wrote: And we are monitored daily for speed using the onboard computers installed. If we were speeding everywhere thee wouldnt be a bus on the road as we would have been sacked.[/p][/quote]Find me...Molly Thew on Facebook.....[/p][/quote]we can't say much, N knows why but we are with him mol.. sabbat36
  • Score: 2

8:55pm Wed 12 Feb 14

mthew says...

sabbat36 wrote:
mthew wrote:
Boredofhumanity wrote:
And we are monitored daily for speed using the onboard computers installed. If we were speeding everywhere thee wouldnt be a bus on the road as we would have been sacked.
Find me...Molly Thew on Facebook.....
we can't say much, N knows why but we are with him mol..
Sabbat36....yes I understand, messages on Facebook can't be tracked though as they are private.
[quote][p][bold]sabbat36[/bold] wrote: [quote][p][bold]mthew[/bold] wrote: [quote][p][bold]Boredofhumanity[/bold] wrote: And we are monitored daily for speed using the onboard computers installed. If we were speeding everywhere thee wouldnt be a bus on the road as we would have been sacked.[/p][/quote]Find me...Molly Thew on Facebook.....[/p][/quote]we can't say much, N knows why but we are with him mol..[/p][/quote]Sabbat36....yes I understand, messages on Facebook can't be tracked though as they are private. mthew
  • Score: 1

9:00pm Wed 12 Feb 14

Hovehomo says...

Having lived in Brighton and Hove for over 17 years I'm pleased that ww have a reliable and frequent bus service, including regular buses throughout the night. However managers should look into the yearly price hike in bus fares as nearly a fiver for a daily saver is absolutely disgusting. Sometimes works out cheaper to get a train or taxi. If the bus company want to increase people using buses, then stop increasing the fares!
Having lived in Brighton and Hove for over 17 years I'm pleased that ww have a reliable and frequent bus service, including regular buses throughout the night. However managers should look into the yearly price hike in bus fares as nearly a fiver for a daily saver is absolutely disgusting. Sometimes works out cheaper to get a train or taxi. If the bus company want to increase people using buses, then stop increasing the fares! Hovehomo
  • Score: 9

9:16pm Wed 12 Feb 14

lizzy1 says...

I recently heard of 2 drivers sacked for airing their working day frustrations on Facebook as many of us do. It would seem that high and mighty B & H buses also wish to impose a ban on freedom of speech, failure to keep your mouth shut and your opinion to yourself will result in you joining the dole queue
I recently heard of 2 drivers sacked for airing their working day frustrations on Facebook as many of us do. It would seem that high and mighty B & H buses also wish to impose a ban on freedom of speech, failure to keep your mouth shut and your opinion to yourself will result in you joining the dole queue lizzy1
  • Score: 10

9:40pm Wed 12 Feb 14

blossom121 says...

Boredofhumanity wrote:
What a surprise, the bus haters are all out in force. You lot know nothing apart from picking on us drivers., You have absolutely no idea what is happening behind closed doors and we have every **** right to be angry about the way we are being treated, especially the drivers who have been there their whole lives. If you havent heard anything back about supposed speeding drivers, they probably werent speeding, 20mph in western road seems fast. You moaners could start by not stepping into the road anc casually walking in front of us every 5 seconds. Drivers will set off from the stop when the doors \nd they can no longer see anyone wanting the bus, checking all 14 BLIND SPOTS! if somebody decides to run down the middle of the road to try and stop the bus, thats your own fault for being an idiot. Its never good enough for you moaners. Its impossible to stay on time, we cant magically fly over traffic, we are just terrible people us bus drivers. Try it for a month and then maybe you will understand why things are the way they are and maybe witness what goes on behind closed doors.
Couldn't have put it better myself. Never slag a job until you have done it you don't know all it entails until you do the job.
[quote][p][bold]Boredofhumanity[/bold] wrote: What a surprise, the bus haters are all out in force. You lot know nothing apart from picking on us drivers., You have absolutely no idea what is happening behind closed doors and we have every **** right to be angry about the way we are being treated, especially the drivers who have been there their whole lives. If you havent heard anything back about supposed speeding drivers, they probably werent speeding, 20mph in western road seems fast. You moaners could start by not stepping into the road anc casually walking in front of us every 5 seconds. Drivers will set off from the stop when the doors \nd they can no longer see anyone wanting the bus, checking all 14 BLIND SPOTS! if somebody decides to run down the middle of the road to try and stop the bus, thats your own fault for being an idiot. Its never good enough for you moaners. Its impossible to stay on time, we cant magically fly over traffic, we are just terrible people us bus drivers. Try it for a month and then maybe you will understand why things are the way they are and maybe witness what goes on behind closed doors.[/p][/quote]Couldn't have put it better myself. Never slag a job until you have done it you don't know all it entails until you do the job. blossom121
  • Score: 7

9:44pm Wed 12 Feb 14

mthew says...

lizzy1 wrote:
I recently heard of 2 drivers sacked for airing their working day frustrations on Facebook as many of us do. It would seem that high and mighty B & H buses also wish to impose a ban on freedom of speech, failure to keep your mouth shut and your opinion to yourself will result in you joining the dole queue
Oh yes this is true, also if you defend yourself against being threatened with a bottle. And only try to protect drivers and the public and you are also in the process you are also sacked
[quote][p][bold]lizzy1[/bold] wrote: I recently heard of 2 drivers sacked for airing their working day frustrations on Facebook as many of us do. It would seem that high and mighty B & H buses also wish to impose a ban on freedom of speech, failure to keep your mouth shut and your opinion to yourself will result in you joining the dole queue[/p][/quote]Oh yes this is true, also if you defend yourself against being threatened with a bottle. And only try to protect drivers and the public and you are also in the process you are also sacked mthew
  • Score: 8

9:56pm Wed 12 Feb 14

ctkirk says...

Why are so many of you complaining about the drivers here? Don't you realise that a commercial enterprise is more concerned with making money? The service will eventually degrade, drivers with low morale will only gain a worse attitude towards the general public and good staff will eventually leave. Have you not seen how much Stagecoach charges in fares just one town over? David Brown the chief exec of Go-Ahead who own Brighton and Hove has been tasked with making 100 million profit from the Go-Ahead bus industries by 2015. See http://www.go-ahead.
com/media/news/2013n
ews/2013-09-05.aspx
Where do you think that extra money will come from? I use buses all over the country and yes, bus drivers can be a grumpy bunch at times, but the drivers at Brighton are some of the best in the country. A legacy that Roger left behind that is now being slowly eroded away. For all the faults the company had before, Roger always placed customer service in the highest regard, often before high profits.
Why are so many of you complaining about the drivers here? Don't you realise that a commercial enterprise is more concerned with making money? The service will eventually degrade, drivers with low morale will only gain a worse attitude towards the general public and good staff will eventually leave. Have you not seen how much Stagecoach charges in fares just one town over? David Brown the chief exec of Go-Ahead who own Brighton and Hove has been tasked with making 100 million profit from the Go-Ahead bus industries by 2015. See http://www.go-ahead. com/media/news/2013n ews/2013-09-05.aspx Where do you think that extra money will come from? I use buses all over the country and yes, bus drivers can be a grumpy bunch at times, but the drivers at Brighton are some of the best in the country. A legacy that Roger left behind that is now being slowly eroded away. For all the faults the company had before, Roger always placed customer service in the highest regard, often before high profits. ctkirk
  • Score: 23

10:14pm Wed 12 Feb 14

ctkirk says...

mthew wrote:
sabbat36 wrote:
mthew wrote:
Boredofhumanity wrote:
And we are monitored daily for speed using the onboard computers installed. If we were speeding everywhere thee wouldnt be a bus on the road as we would have been sacked.
Find me...Molly Thew on Facebook.....
we can't say much, N knows why but we are with him mol..
Sabbat36....yes I understand, messages on Facebook can't be tracked though as they are private.
I heard what happened and N has my sympathy. Many good people have already been removed from Brighton and Hove to make way for newer and allegedly cheaper staff.
[quote][p][bold]mthew[/bold] wrote: [quote][p][bold]sabbat36[/bold] wrote: [quote][p][bold]mthew[/bold] wrote: [quote][p][bold]Boredofhumanity[/bold] wrote: And we are monitored daily for speed using the onboard computers installed. If we were speeding everywhere thee wouldnt be a bus on the road as we would have been sacked.[/p][/quote]Find me...Molly Thew on Facebook.....[/p][/quote]we can't say much, N knows why but we are with him mol..[/p][/quote]Sabbat36....yes I understand, messages on Facebook can't be tracked though as they are private.[/p][/quote]I heard what happened and N has my sympathy. Many good people have already been removed from Brighton and Hove to make way for newer and allegedly cheaper staff. ctkirk
  • Score: 8

10:30pm Wed 12 Feb 14

whatevernext2013 says...

bluemonday wrote:
The union seem to have changed there stance considering one of the representatives told a driver who raised concerns before that"if drivers do there job properly you won't get sacked",must be somebody they liked has been sacked.
hopefully they'll be as strong with Mr Harris when it comes to this years contract negotiations instead of selling the members down the river again.
is that the same union members that sold out all new drivers ,and put the boot in to keep them on a lower wage for years ,and now that there is a cheaper driver on the block ,the dearer ones are been sacked for not doing there job ,you just have to look at the savings on new against old ,im only too happy to have given up my cpc even a blind man could have seen this coming
[quote][p][bold]bluemonday[/bold] wrote: The union seem to have changed there stance considering one of the representatives told a driver who raised concerns before that"if drivers do there job properly you won't get sacked",must be somebody they liked has been sacked. hopefully they'll be as strong with Mr Harris when it comes to this years contract negotiations instead of selling the members down the river again.[/p][/quote]is that the same union members that sold out all new drivers ,and put the boot in to keep them on a lower wage for years ,and now that there is a cheaper driver on the block ,the dearer ones are been sacked for not doing there job ,you just have to look at the savings on new against old ,im only too happy to have given up my cpc even a blind man could have seen this coming whatevernext2013
  • Score: 6

10:43pm Wed 12 Feb 14

whatevernext2013 says...

birthofanorange wrote:
I too, am dismayed at this 'heavy handed' attitude that has pervaded B&H in recent times. As a driver for many years, I now actually dread going to work, for fear that some minor infraction of rules or regulations may mean me losing my job. Not an easy thing to fix, once you reach a certain age, as I'm sure we can all agree on.
There are many more stresses put onto drivers these days, and the traffic conditions are appalling, compared to earlier years. The last thing we need is further pressure put upon us, be it shorter breaks, less time at layover points, less running time between destinations, the constant requirement to check you GPS every few seconds to ensure that you are not running a minute or two early ( a disciplinary offence)......the list is endless.
I am also pretty shocked at the nature of the recent sackings, and genuinely fear for my own job.
Is that what the public deserve, a distracted driver?
I genuinely challenge all those bus-haters to a day doing our job - let alone decades, and see how they feel then.
And yes, Molly...it was not fair - at all!
if your that unhappy do what i have done and give up your cpc ,less stress and my days and nights are now my own ,after all i paid N I for 40 years its time to get some back
[quote][p][bold]birthofanorange[/bold] wrote: I too, am dismayed at this 'heavy handed' attitude that has pervaded B&H in recent times. As a driver for many years, I now actually dread going to work, for fear that some minor infraction of rules or regulations may mean me losing my job. Not an easy thing to fix, once you reach a certain age, as I'm sure we can all agree on. There are many more stresses put onto drivers these days, and the traffic conditions are appalling, compared to earlier years. The last thing we need is further pressure put upon us, be it shorter breaks, less time at layover points, less running time between destinations, the constant requirement to check you GPS every few seconds to ensure that you are not running a minute or two early ( a disciplinary offence)......the list is endless. I am also pretty shocked at the nature of the recent sackings, and genuinely fear for my own job. Is that what the public deserve, a distracted driver? I genuinely challenge all those bus-haters to a day doing our job - let alone decades, and see how they feel then. And yes, Molly...it was not fair - at all![/p][/quote]if your that unhappy do what i have done and give up your cpc ,less stress and my days and nights are now my own ,after all i paid N I for 40 years its time to get some back whatevernext2013
  • Score: 5

11:16pm Wed 12 Feb 14

beano mcbean says...

lizzy1 wrote:
beano mcbean wrote:
Diddums. Pretty tired of B&H bus drivers cheating my children. Send them up to London for a week. Those who come back alive might have learned some manners.
I really don't understand what you mean about them cheating your children, elaborate a little so that it makes sense. I am sick and tired of hearing people moan that a bus driver refused to allow their kid travel 'just because they didn't have enough money' or they tried to use their free bus pass outside of the allocated times. If a drivers money is short they have to make up the short fall out of their own pockets and why should they do that for your children. Would you expect a shop keeper to let them have a 60p bar of chocolate for 30p, I think not!!!!!!
I have no objection to my children paying the correct fare. My daughter says that the fare varies. Bus drivers who refuse to accept valid travel cards are cheats
[quote][p][bold]lizzy1[/bold] wrote: [quote][p][bold]beano mcbean[/bold] wrote: Diddums. Pretty tired of B&H bus drivers cheating my children. Send them up to London for a week. Those who come back alive might have learned some manners.[/p][/quote]I really don't understand what you mean about them cheating your children, elaborate a little so that it makes sense. I am sick and tired of hearing people moan that a bus driver refused to allow their kid travel 'just because they didn't have enough money' or they tried to use their free bus pass outside of the allocated times. If a drivers money is short they have to make up the short fall out of their own pockets and why should they do that for your children. Would you expect a shop keeper to let them have a 60p bar of chocolate for 30p, I think not!!!!!![/p][/quote]I have no objection to my children paying the correct fare. My daughter says that the fare varies. Bus drivers who refuse to accept valid travel cards are cheats beano mcbean
  • Score: -7

12:40am Thu 13 Feb 14

Gary1973 says...

Hovehomo wrote:
Having lived in Brighton and Hove for over 17 years I'm pleased that ww have a reliable and frequent bus service, including regular buses throughout the night. However managers should look into the yearly price hike in bus fares as nearly a fiver for a daily saver is absolutely disgusting. Sometimes works out cheaper to get a train or taxi. If the bus company want to increase people using buses, then stop increasing the fares!
I am amazed that you don't realaise how lucky you are to have such cheap bus fares. If you live in Worthing then you will realise. Only a fiver for a day pass? Lucky you! Ger real.
[quote][p][bold]Hovehomo[/bold] wrote: Having lived in Brighton and Hove for over 17 years I'm pleased that ww have a reliable and frequent bus service, including regular buses throughout the night. However managers should look into the yearly price hike in bus fares as nearly a fiver for a daily saver is absolutely disgusting. Sometimes works out cheaper to get a train or taxi. If the bus company want to increase people using buses, then stop increasing the fares![/p][/quote]I am amazed that you don't realaise how lucky you are to have such cheap bus fares. If you live in Worthing then you will realise. Only a fiver for a day pass? Lucky you! Ger real. Gary1973
  • Score: 0

12:41am Thu 13 Feb 14

Gary1973 says...

Gary1973 wrote:
Hovehomo wrote:
Having lived in Brighton and Hove for over 17 years I'm pleased that ww have a reliable and frequent bus service, including regular buses throughout the night. However managers should look into the yearly price hike in bus fares as nearly a fiver for a daily saver is absolutely disgusting. Sometimes works out cheaper to get a train or taxi. If the bus company want to increase people using buses, then stop increasing the fares!
I am amazed that you don't realaise how lucky you are to have such cheap bus fares. If you live in Worthing then you will realise. Only a fiver for a day pass? Lucky you! Ger real.
Get real.
[quote][p][bold]Gary1973[/bold] wrote: [quote][p][bold]Hovehomo[/bold] wrote: Having lived in Brighton and Hove for over 17 years I'm pleased that ww have a reliable and frequent bus service, including regular buses throughout the night. However managers should look into the yearly price hike in bus fares as nearly a fiver for a daily saver is absolutely disgusting. Sometimes works out cheaper to get a train or taxi. If the bus company want to increase people using buses, then stop increasing the fares![/p][/quote]I am amazed that you don't realaise how lucky you are to have such cheap bus fares. If you live in Worthing then you will realise. Only a fiver for a day pass? Lucky you! Ger real.[/p][/quote]Get real. Gary1973
  • Score: 3

1:37am Thu 13 Feb 14

bus nut says...

beano mcbean wrote:
lizzy1 wrote:
beano mcbean wrote:
Diddums. Pretty tired of B&H bus drivers cheating my children. Send them up to London for a week. Those who come back alive might have learned some manners.
I really don't understand what you mean about them cheating your children, elaborate a little so that it makes sense. I am sick and tired of hearing people moan that a bus driver refused to allow their kid travel 'just because they didn't have enough money' or they tried to use their free bus pass outside of the allocated times. If a drivers money is short they have to make up the short fall out of their own pockets and why should they do that for your children. Would you expect a shop keeper to let them have a 60p bar of chocolate for 30p, I think not!!!!!!
I have no objection to my children paying the correct fare. My daughter says that the fare varies. Bus drivers who refuse to accept valid travel cards are cheats
if ive got this right im assuming your daughter has the bus id card if this is the case after 6pm all day weekends and school hols they can go anywhere for 60p on their own or 30p accompanied during school hours it is half fare i:e 80p short hop £1 centre fare or £1.15 anywhere between shoreham and Newhaven and down to lewes as for valid travel card im assuming you mean the bus id key card these need to been topped up at least 24 hours before they will work so if you top it up at 9pm don't expect it to work at 8am the next day drivers cannot cheat the ticket machine if the card is not valid that's what its says on the machine also the driver cannot benefit from cheating your child as every ticket is added and will have to be paid in at the end of the shift ... school bus passes are only valid before 6.30 pm ...child 5day tickets are only valid between the stops printed on them and not for riding the bus into town and back hope this helps
[quote][p][bold]beano mcbean[/bold] wrote: [quote][p][bold]lizzy1[/bold] wrote: [quote][p][bold]beano mcbean[/bold] wrote: Diddums. Pretty tired of B&H bus drivers cheating my children. Send them up to London for a week. Those who come back alive might have learned some manners.[/p][/quote]I really don't understand what you mean about them cheating your children, elaborate a little so that it makes sense. I am sick and tired of hearing people moan that a bus driver refused to allow their kid travel 'just because they didn't have enough money' or they tried to use their free bus pass outside of the allocated times. If a drivers money is short they have to make up the short fall out of their own pockets and why should they do that for your children. Would you expect a shop keeper to let them have a 60p bar of chocolate for 30p, I think not!!!!!![/p][/quote]I have no objection to my children paying the correct fare. My daughter says that the fare varies. Bus drivers who refuse to accept valid travel cards are cheats[/p][/quote]if ive got this right im assuming your daughter has the bus id card if this is the case after 6pm all day weekends and school hols they can go anywhere for 60p on their own or 30p accompanied during school hours it is half fare i:e 80p short hop £1 centre fare or £1.15 anywhere between shoreham and Newhaven and down to lewes as for valid travel card im assuming you mean the bus id key card these need to been topped up at least 24 hours before they will work so if you top it up at 9pm don't expect it to work at 8am the next day drivers cannot cheat the ticket machine if the card is not valid that's what its says on the machine also the driver cannot benefit from cheating your child as every ticket is added and will have to be paid in at the end of the shift ... school bus passes are only valid before 6.30 pm ...child 5day tickets are only valid between the stops printed on them and not for riding the bus into town and back hope this helps bus nut
  • Score: 8

6:47am Thu 13 Feb 14

DCCCCCC says...

IMO This heavy handed management has become quite common place nowadays creating many unhappy people who were already doing a good job,working hard. I expect the majority of the UK working population is stressed and that sick leave is at an all time high. Young people are being exploited in these so called apprenticeships for things like bar work, admin assistants, waitressing etc. IMO just an excuse for companies to get cheap labour. Won't be long and it will be like Victorian times!
IMO This heavy handed management has become quite common place nowadays creating many unhappy people who were already doing a good job,working hard. I expect the majority of the UK working population is stressed and that sick leave is at an all time high. Young people are being exploited in these so called apprenticeships for things like bar work, admin assistants, waitressing etc. IMO just an excuse for companies to get cheap labour. Won't be long and it will be like Victorian times! DCCCCCC
  • Score: 11

7:21am Thu 13 Feb 14

davyboy says...

I work for go-ahead in Oxford and this style of management is company wide. We have had drivers sacked for what would have been taken as 'advice' previously, but they do tend to get their jobs back on appeal. In Brighton you have an excellent bus service, as do we in Oxford, but heavy handed management ruins the morale of the staff and leads to poor performance. If they want their staff to perform well, then they need to back them, not sack them. The biggest problem is that the companies are now being run by accountants and young people with management degrees who actually don't understand the industry. We have had many 'old hands' retire early because ofthis.
I work for go-ahead in Oxford and this style of management is company wide. We have had drivers sacked for what would have been taken as 'advice' previously, but they do tend to get their jobs back on appeal. In Brighton you have an excellent bus service, as do we in Oxford, but heavy handed management ruins the morale of the staff and leads to poor performance. If they want their staff to perform well, then they need to back them, not sack them. The biggest problem is that the companies are now being run by accountants and young people with management degrees who actually don't understand the industry. We have had many 'old hands' retire early because ofthis. davyboy
  • Score: 11

8:13am Thu 13 Feb 14

COYS123 says...

As an ex bus driver of some years experience I feel adequately qualified to comment on this subject. It is a fact due to environmental issues that the newer buses are much slower to drive than older models, this alongside the fact that timetables have been adjusted, giving drivers even less time to complete a journey has heaped even more pressure on them. There are duties where drivers will get to every terminus point on time, or late. At these terminus points, they are expected to do a security and safety check of their bus which is a company rule.Being late, through no fault of the drivers, causes passengers to get upset. Who do the passengers then blame ?. Correct, they blame the driver. Drivers are expected to check tickets, be they savers issued on the bus, pre-paid or M-tickets. these tickets are more often than not, screwed up,incorrectly validated (wrong date etc) or the pasenger, despite waiting so long for the bus which for the reasons listed above is late, still doesn`t have their ticket ready and delays the bus even more looking for it in their pockets, or handbag. When as often happens, the ticket is deemed to be invalid for travel, due to being out of date, unreadable from being screwed up in the passengers pocket or handbag. The driver then has to go through the process of explaining to the passenger that they have to buy another ticket if they wish to travel. This always ends up in some sort of argument and quite often physical and verbal abuse, including the driver being spat at. Remember, if the drivers bus gets jumped by an inspector/supervisor and there is an invalid ticket on board he gets booked and possibly fired from his job.
Re: Bus drivers cheating children. It is a fact that many children get on buses and try to scam a free ride, they know they can get away with it because we are not allowed to refuse them travel. We have kids who daily, catch buses with the same excuse both on the way to school or out at the weekend and on the way home. "I`ve lost my money, can I have a free ride ?" Quite often they`re carrying bags of sweets or cans of energy drinks they have just purchased with their bus fare money, or at weekends proceed to crack open a couple of cans of beer on the top deck of the bus as soon as a driver lets them on. The driver can get fined heavily for having opened cans/bottles of alcohol on his bus, if we ask them to get off the bus and dispose of their drink, we get a mouthful of abuse or assaulted.
Every bus has a RIBAS unit. This records and informs the company of excessive Revs,Idling,Braking,
Acceleration and Speeding. Everything that happens on the bus is recorded by CCTV or RIBAS. Why on earth would a driver risk points on his his licence or worse, with these systems watching his every action ? If a driver goes through an amber light it is probably because he has standing passengers and to brake harshly would send them to the floor with a bang. Trust me, the drivers **** the status of traffic on any junction an the rare occasions that they may need to do this. Re: the person hit by a bus in St Peters bus lane. I am presuming that they were not on a designated crossing and that the bus was not on the pavement. If this is the case follow the Highway code. If you could see CCTV of the journeys by buses through Western road, North St, St James St, the bus lanes etc, you would be stunned just how bus drivers don`t hit idiots who just step out in front of them without looking, or worse, push a buggy or pram into the road in front of them.This happens countless times on a daily basis. It is only by the skill and awareness of the drivers that there are not fatalities daily ! It is worthy of note that quite often when sounding the horn to warn some numpty that they are in danger of being crushed the response is a flipped finger or verbal abuse. Nice considering the driver just saved your life. All of the above is written honestly and from personal experience. I myself quit my job a few weeks back due to the stress and lack of backup from a company that just doesn`t care about its drivers or passengers. Their only interest is profit. We as drivers calculated that if, as we believe the company are trying to drive out the long term drivers with their current pay rate, and replace them with new drivers on a lower rate of pay. Brighton and Hove Buses will save 1.5 million pounds a year.
As an ex bus driver of some years experience I feel adequately qualified to comment on this subject. It is a fact due to environmental issues that the newer buses are much slower to drive than older models, this alongside the fact that timetables have been adjusted, giving drivers even less time to complete a journey has heaped even more pressure on them. There are duties where drivers will get to every terminus point on time, or late. At these terminus points, they are expected to do a security and safety check of their bus which is a company rule.Being late, through no fault of the drivers, causes passengers to get upset. Who do the passengers then blame ?. Correct, they blame the driver. Drivers are expected to check tickets, be they savers issued on the bus, pre-paid or M-tickets. these tickets are more often than not, screwed up,incorrectly validated (wrong date etc) or the pasenger, despite waiting so long for the bus which for the reasons listed above is late, still doesn`t have their ticket ready and delays the bus even more looking for it in their pockets, or handbag. When as often happens, the ticket is deemed to be invalid for travel, due to being out of date, unreadable from being screwed up in the passengers pocket or handbag. The driver then has to go through the process of explaining to the passenger that they have to buy another ticket if they wish to travel. This always ends up in some sort of argument and quite often physical and verbal abuse, including the driver being spat at. Remember, if the drivers bus gets jumped by an inspector/supervisor and there is an invalid ticket on board he gets booked and possibly fired from his job. Re: Bus drivers cheating children. It is a fact that many children get on buses and try to scam a free ride, they know they can get away with it because we are not allowed to refuse them travel. We have kids who daily, catch buses with the same excuse both on the way to school or out at the weekend and on the way home. "I`ve lost my money, can I have a free ride ?" Quite often they`re carrying bags of sweets or cans of energy drinks they have just purchased with their bus fare money, or at weekends proceed to crack open a couple of cans of beer on the top deck of the bus as soon as a driver lets them on. The driver can get fined heavily for having opened cans/bottles of alcohol on his bus, if we ask them to get off the bus and dispose of their drink, we get a mouthful of abuse or assaulted. Every bus has a RIBAS unit. This records and informs the company of excessive Revs,Idling,Braking, Acceleration and Speeding. Everything that happens on the bus is recorded by CCTV or RIBAS. Why on earth would a driver risk points on his his licence or worse, with these systems watching his every action ? If a driver goes through an amber light it is probably because he has standing passengers and to brake harshly would send them to the floor with a bang. Trust me, the drivers **** the status of traffic on any junction an the rare occasions that they may need to do this. Re: the person hit by a bus in St Peters bus lane. I am presuming that they were not on a designated crossing and that the bus was not on the pavement. If this is the case follow the Highway code. If you could see CCTV of the journeys by buses through Western road, North St, St James St, the bus lanes etc, you would be stunned just how bus drivers don`t hit idiots who just step out in front of them without looking, or worse, push a buggy or pram into the road in front of them.This happens countless times on a daily basis. It is only by the skill and awareness of the drivers that there are not fatalities daily ! It is worthy of note that quite often when sounding the horn to warn some numpty that they are in danger of being crushed the response is a flipped finger or verbal abuse. Nice considering the driver just saved your life. All of the above is written honestly and from personal experience. I myself quit my job a few weeks back due to the stress and lack of backup from a company that just doesn`t care about its drivers or passengers. Their only interest is profit. We as drivers calculated that if, as we believe the company are trying to drive out the long term drivers with their current pay rate, and replace them with new drivers on a lower rate of pay. Brighton and Hove Buses will save 1.5 million pounds a year. COYS123
  • Score: 28

8:46am Thu 13 Feb 14

hoveguyactually says...

I find that, generally, bus drivers are very polite and friendly. However, I did report one who I thought was rude and aggressive, and I received a letter of apology from the bus company, who assured me that the matter would be dealt with.
But there is one problem that is very common and that is the way many drivers set off before passengers have managed to move towards a seat, or have gone upstairs. Many elderly people travel during the daytime and it is clearly difficult for them to remain upright when the bus accelerates before they have had the chance to sit down. I have often found it difficult to climb the stairs while the bus moves off, usually at a jerky pace, and I feel concern for anyone who is even mildly infirm in that situation. In fact, a friend of mine fell down the stairs recently when that happened. Recently the Argus published a letter from the mother of a schoolgirl who also fell down the stairs while the bus was moving.
I find that, generally, bus drivers are very polite and friendly. However, I did report one who I thought was rude and aggressive, and I received a letter of apology from the bus company, who assured me that the matter would be dealt with. But there is one problem that is very common and that is the way many drivers set off before passengers have managed to move towards a seat, or have gone upstairs. Many elderly people travel during the daytime and it is clearly difficult for them to remain upright when the bus accelerates before they have had the chance to sit down. I have often found it difficult to climb the stairs while the bus moves off, usually at a jerky pace, and I feel concern for anyone who is even mildly infirm in that situation. In fact, a friend of mine fell down the stairs recently when that happened. Recently the Argus published a letter from the mother of a schoolgirl who also fell down the stairs while the bus was moving. hoveguyactually
  • Score: 0

9:13am Thu 13 Feb 14

COYS123 says...

In the new Volvo buses it is not possible to pull away fast or in a "jerky" way. If you try to by depressing the accelerator pedal hard and fast to the floor, the bus will still only pull away slowly and at a steady pace. It`s built into the bus to completely solve the issue of passengers falling over due to excessive acceleration. Lost count of the people on my buses who thought they could walk, hold a phone in one hand, shopping in the other and still stay on two feet without holding on to the plentiful handrails and supports available. As always everybody blames the driver.
In the new Volvo buses it is not possible to pull away fast or in a "jerky" way. If you try to by depressing the accelerator pedal hard and fast to the floor, the bus will still only pull away slowly and at a steady pace. It`s built into the bus to completely solve the issue of passengers falling over due to excessive acceleration. Lost count of the people on my buses who thought they could walk, hold a phone in one hand, shopping in the other and still stay on two feet without holding on to the plentiful handrails and supports available. As always everybody blames the driver. COYS123
  • Score: 14

10:59am Thu 13 Feb 14

ThinkBrighton says...

Mrs Newcastle wrote:
I think the new buses have high jerk levels problems, as a passenger I have found it to be very difficult on moving buses.
The main problem is the new buses have a bad driver problem, they just can't drive. They pull into bus stops and leave the back of the bus out in the middle of the road, and then pull away not being able to see what traffic is approaching, it' not nice driving in Brighton & Hove when you have to look out for the poor driving of the public transport operators who should be setting an example
Poor training means poor drivers and the fact that B&H buses test their own drivers for the PSV licence leaves the whole matter up for abuse
[quote][p][bold]Mrs Newcastle[/bold] wrote: I think the new buses have high jerk levels problems, as a passenger I have found it to be very difficult on moving buses.[/p][/quote]The main problem is the new buses have a bad driver problem, they just can't drive. They pull into bus stops and leave the back of the bus out in the middle of the road, and then pull away not being able to see what traffic is approaching, it' not nice driving in Brighton & Hove when you have to look out for the poor driving of the public transport operators who should be setting an example Poor training means poor drivers and the fact that B&H buses test their own drivers for the PSV licence leaves the whole matter up for abuse ThinkBrighton
  • Score: -11

1:59pm Thu 13 Feb 14

cdeg19 says...

I think in general Brighton and Hove are lucky to have a very strong bus service, which you would not find in other parts of the country. You do get the odd grumpy, strict, rude and incompassionate drivers. I have had incidents where I have felt the need to complain before however I can certainly see it from both sides and there are plenty of friendly and helpful drivers out there. As a pedestrian I find it incredibly frustrating to see the amount of idiots crossing the road at the Clock Tower when they clearly shouldn't be and nearly getting run over, so it does work both ways.
From what I can see the 'old school' bus drivers seem to have their nose put out of joint by new management who aren't prepared to let things go that may have been before. Unfortunately this happens in many companies and is the way of the world. Same happened in my work where it went from quite a 'family' fun place to be and gradually got stricter. Throwing toys out the pram and threatening strike action isn't helpful.
I think in general Brighton and Hove are lucky to have a very strong bus service, which you would not find in other parts of the country. You do get the odd grumpy, strict, rude and incompassionate drivers. I have had incidents where I have felt the need to complain before however I can certainly see it from both sides and there are plenty of friendly and helpful drivers out there. As a pedestrian I find it incredibly frustrating to see the amount of idiots crossing the road at the Clock Tower when they clearly shouldn't be and nearly getting run over, so it does work both ways. From what I can see the 'old school' bus drivers seem to have their nose put out of joint by new management who aren't prepared to let things go that may have been before. Unfortunately this happens in many companies and is the way of the world. Same happened in my work where it went from quite a 'family' fun place to be and gradually got stricter. Throwing toys out the pram and threatening strike action isn't helpful. cdeg19
  • Score: 0

2:57pm Thu 13 Feb 14

davyboy says...

ThinkBrighton wrote:
Mrs Newcastle wrote:
I think the new buses have high jerk levels problems, as a passenger I have found it to be very difficult on moving buses.
The main problem is the new buses have a bad driver problem, they just can't drive. They pull into bus stops and leave the back of the bus out in the middle of the road, and then pull away not being able to see what traffic is approaching, it' not nice driving in Brighton & Hove when you have to look out for the poor driving of the public transport operators who should be setting an example
Poor training means poor drivers and the fact that B&H buses test their own drivers for the PSV licence leaves the whole matter up for abuse
B&H do not test their own drivers. It is done by an appropriate tester. I would urge you to apply next time, and see how difficult it really is when trying to avoid the many illegally parked cars and vans, and the muppet pedestrians who walk out without looking, and who are more interested in their mobile phones than their own safety
[quote][p][bold]ThinkBrighton[/bold] wrote: [quote][p][bold]Mrs Newcastle[/bold] wrote: I think the new buses have high jerk levels problems, as a passenger I have found it to be very difficult on moving buses.[/p][/quote]The main problem is the new buses have a bad driver problem, they just can't drive. They pull into bus stops and leave the back of the bus out in the middle of the road, and then pull away not being able to see what traffic is approaching, it' not nice driving in Brighton & Hove when you have to look out for the poor driving of the public transport operators who should be setting an example Poor training means poor drivers and the fact that B&H buses test their own drivers for the PSV licence leaves the whole matter up for abuse[/p][/quote]B&H do not test their own drivers. It is done by an appropriate tester. I would urge you to apply next time, and see how difficult it really is when trying to avoid the many illegally parked cars and vans, and the muppet pedestrians who walk out without looking, and who are more interested in their mobile phones than their own safety davyboy
  • Score: 9

3:55pm Thu 13 Feb 14

Mrs Newcastle says...

COYS123 wrote:
In the new Volvo buses it is not possible to pull away fast or in a "jerky" way. If you try to by depressing the accelerator pedal hard and fast to the floor, the bus will still only pull away slowly and at a steady pace. It`s built into the bus to completely solve the issue of passengers falling over due to excessive acceleration. Lost count of the people on my buses who thought they could walk, hold a phone in one hand, shopping in the other and still stay on two feet without holding on to the plentiful handrails and supports available. As always everybody blames the driver.
I do not agree with you, the stairs are a nightmare. You can not negotiate the stairs when the bus in moving. I will not go upstairs any more, have been jerked to many times when coming down the stairs and had to stop myself from falling many times, even with both hands holding on , I have hurt my neck , hurt my shoulder and the jerking is worse if your heading for the back seats downstairs when the bus pulls away you fall into the back seats. They are cheap and dangerous buses and passengers are treated like bouncing beans in a tin.
[quote][p][bold]COYS123[/bold] wrote: In the new Volvo buses it is not possible to pull away fast or in a "jerky" way. If you try to by depressing the accelerator pedal hard and fast to the floor, the bus will still only pull away slowly and at a steady pace. It`s built into the bus to completely solve the issue of passengers falling over due to excessive acceleration. Lost count of the people on my buses who thought they could walk, hold a phone in one hand, shopping in the other and still stay on two feet without holding on to the plentiful handrails and supports available. As always everybody blames the driver.[/p][/quote]I do not agree with you, the stairs are a nightmare. You can not negotiate the stairs when the bus in moving. I will not go upstairs any more, have been jerked to many times when coming down the stairs and had to stop myself from falling many times, even with both hands holding on , I have hurt my neck , hurt my shoulder and the jerking is worse if your heading for the back seats downstairs when the bus pulls away you fall into the back seats. They are cheap and dangerous buses and passengers are treated like bouncing beans in a tin. Mrs Newcastle
  • Score: -4

4:16pm Thu 13 Feb 14

spa301 says...

toldsloth wrote:
bluemonday wrote:
beano mcbean wrote: Diddums. Pretty tired of B&H bus drivers cheating my children. Send them up to London for a week. Those who come back alive might have learned some manners.
what do you mean "cheating" your children,if your children have problems with drivers,take the drivers details,as the story demonstrates they will be dealt with,and whats London got to do with it,it's bad enough driving in brighton
No, driver are NOT dealt with. I have reported several for speeding, running red lights and other serious issues and I have NEVER had any feedback from the company. I have never had any phone calls, emails or letters informing me of how my complaints were being handled and as the general standard of driving falls well short of acceptable, have no confidence in the management of B&HBC. Drivers take note - RED means ‘Stop’. Wait behind the stop line on the carriageway. RED AND AMBER also means ‘Stop’. Do not pass through or start until GREEN shows. AMBER means ‘Stop’ at the stop line. You may go on only if the AMBER appears after you have crossed the stop line or are so close to it that to pull up might cause an accident. The 20mph signs in the Stein bus lanes are there for a reason - because it is a dangerous place to do any more than 20mph.....having lost a friend on the crossing by St.Peters a few years ago
Perhaps there fed up with your constant complaints. It would appear you have some warped vendetta. Move on.....
[quote][p][bold]toldsloth[/bold] wrote: [quote][p][bold]bluemonday[/bold] wrote: [quote][p][bold]beano mcbean[/bold] wrote: Diddums. Pretty tired of B&H bus drivers cheating my children. Send them up to London for a week. Those who come back alive might have learned some manners.[/p][/quote]what do you mean "cheating" your children,if your children have problems with drivers,take the drivers details,as the story demonstrates they will be dealt with,and whats London got to do with it,it's bad enough driving in brighton[/p][/quote]No, driver are NOT dealt with. I have reported several for speeding, running red lights and other serious issues and I have NEVER had any feedback from the company. I have never had any phone calls, emails or letters informing me of how my complaints were being handled and as the general standard of driving falls well short of acceptable, have no confidence in the management of B&HBC. Drivers take note - RED means ‘Stop’. Wait behind the stop line on the carriageway. RED AND AMBER also means ‘Stop’. Do not pass through or start until GREEN shows. AMBER means ‘Stop’ at the stop line. You may go on only if the AMBER appears after you have crossed the stop line or are so close to it that to pull up might cause an accident. The 20mph signs in the Stein bus lanes are there for a reason - because it is a dangerous place to do any more than 20mph.....having lost a friend on the crossing by St.Peters a few years ago[/p][/quote]Perhaps there fed up with your constant complaints. It would appear you have some warped vendetta. Move on..... spa301
  • Score: 5

4:20pm Thu 13 Feb 14

Mrs Newcastle says...

Found this comment on a forum regarding why new buses seem more jerky
"its mainly due to the adjustable suspension system to cater to the wheelchair accessible thing along with electronic braking systems. low floor also contribute to the problem as machinery now all placed at the back causing a seesaw effect when the brake is pressed resulting in more jerky effect."
Found this comment on a forum regarding why new buses seem more jerky "its mainly due to the adjustable suspension system to cater to the wheelchair accessible thing along with electronic braking systems. low floor also contribute to the problem as machinery now all placed at the back causing a seesaw effect when the brake is pressed resulting in more jerky effect." Mrs Newcastle
  • Score: 1

5:16pm Thu 13 Feb 14

Gary1973 says...

ThinkBrighton wrote:
Mrs Newcastle wrote:
I think the new buses have high jerk levels problems, as a passenger I have found it to be very difficult on moving buses.
The main problem is the new buses have a bad driver problem, they just can't drive. They pull into bus stops and leave the back of the bus out in the middle of the road, and then pull away not being able to see what traffic is approaching, it' not nice driving in Brighton & Hove when you have to look out for the poor driving of the public transport operators who should be setting an example
Poor training means poor drivers and the fact that B&H buses test their own drivers for the PSV licence leaves the whole matter up for abuse
If they pull in leaving the back of the bus of the bus in the middle of the road then it's because they can't pull in forwards enough to get to the stops,. Come on, think about it before making stupid comments.
[quote][p][bold]ThinkBrighton[/bold] wrote: [quote][p][bold]Mrs Newcastle[/bold] wrote: I think the new buses have high jerk levels problems, as a passenger I have found it to be very difficult on moving buses.[/p][/quote]The main problem is the new buses have a bad driver problem, they just can't drive. They pull into bus stops and leave the back of the bus out in the middle of the road, and then pull away not being able to see what traffic is approaching, it' not nice driving in Brighton & Hove when you have to look out for the poor driving of the public transport operators who should be setting an example Poor training means poor drivers and the fact that B&H buses test their own drivers for the PSV licence leaves the whole matter up for abuse[/p][/quote]If they pull in leaving the back of the bus of the bus in the middle of the road then it's because they can't pull in forwards enough to get to the stops,. Come on, think about it before making stupid comments. Gary1973
  • Score: 3

6:11pm Thu 13 Feb 14

ARMANA says...

Buses, bicycles, blarr, get your self a nice warm car, & its 30 mph every were in Brighton,
Buses, bicycles, blarr, get your self a nice warm car, & its 30 mph every were in Brighton, ARMANA
  • Score: 2

6:41pm Thu 13 Feb 14

Boredofhumanity says...

ThinkBrighton wrote:
Mrs Newcastle wrote:
I think the new buses have high jerk levels problems, as a passenger I have found it to be very difficult on moving buses.
The main problem is the new buses have a bad driver problem, they just can't drive. They pull into bus stops and leave the back of the bus out in the middle of the road, and then pull away not being able to see what traffic is approaching, it' not nice driving in Brighton & Hove when you have to look out for the poor driving of the public transport operators who should be setting an example
Poor training means poor drivers and the fact that B&H buses test their own drivers for the PSV licence leaves the whole matter up for abuse
I think the main problem is you haven't got a clue what your talking about. Had you read the previous comments it explains it all nice and simple for people just like you. Go and drive a bus for week and come back to me, pretty sure your attitude will change. That jerk is almost impossible to avoid when pulling away,its inbuilt to the design of the bus, which we HATE!. Also if we waited for every single person to sit down, on average a number 1 service would run 30 mins late each way, so 2 hours after 2 rounds? This would eventually affect the entire fleet where there wouldnt be bus on the road for hours while we caught up. You cannot have it all, we try to balance all factors to limit the impact on the service, which most of the time is a complete waste of time.
[quote][p][bold]ThinkBrighton[/bold] wrote: [quote][p][bold]Mrs Newcastle[/bold] wrote: I think the new buses have high jerk levels problems, as a passenger I have found it to be very difficult on moving buses.[/p][/quote]The main problem is the new buses have a bad driver problem, they just can't drive. They pull into bus stops and leave the back of the bus out in the middle of the road, and then pull away not being able to see what traffic is approaching, it' not nice driving in Brighton & Hove when you have to look out for the poor driving of the public transport operators who should be setting an example Poor training means poor drivers and the fact that B&H buses test their own drivers for the PSV licence leaves the whole matter up for abuse[/p][/quote]I think the main problem is you haven't got a clue what your talking about. Had you read the previous comments it explains it all nice and simple for people just like you. Go and drive a bus for week and come back to me, pretty sure your attitude will change. That jerk is almost impossible to avoid when pulling away,its inbuilt to the design of the bus, which we HATE!. Also if we waited for every single person to sit down, on average a number 1 service would run 30 mins late each way, so 2 hours after 2 rounds? This would eventually affect the entire fleet where there wouldnt be bus on the road for hours while we caught up. You cannot have it all, we try to balance all factors to limit the impact on the service, which most of the time is a complete waste of time. Boredofhumanity
  • Score: 4

6:52pm Thu 13 Feb 14

COYS123 says...

I guarantee that every single person who moans about bus drivers, if put through the driving school at B+H would not cope with the real job of bus driving. The fail rate is quite high, which proves how hard it is, and passing ones test is the easiest part of the job. Once you get out on the road there is virtually no support from the company when situations of abuse, violence etc arise. In how many jobs do you suffer such vitriolic attacks and physical violence for simply saying to people. "Your ticket isn`t valid" , "Please turn your music down", "Sorry you can`t drink on the bus" ? Regards someones previous comment about leaving the back end of the bus protruding into the road at a bus stop. If every bus waited for a space suitable for parallel parking the city would grind to a halt. Put your money where your mouth is and take the test, go out and try it. You wouldn`t last a month you pathetic whining individuals.
I guarantee that every single person who moans about bus drivers, if put through the driving school at B+H would not cope with the real job of bus driving. The fail rate is quite high, which proves how hard it is, and passing ones test is the easiest part of the job. Once you get out on the road there is virtually no support from the company when situations of abuse, violence etc arise. In how many jobs do you suffer such vitriolic attacks and physical violence for simply saying to people. "Your ticket isn`t valid" , "Please turn your music down", "Sorry you can`t drink on the bus" ? Regards someones previous comment about leaving the back end of the bus protruding into the road at a bus stop. If every bus waited for a space suitable for parallel parking the city would grind to a halt. Put your money where your mouth is and take the test, go out and try it. You wouldn`t last a month you pathetic whining individuals. COYS123
  • Score: 5

7:15pm Thu 13 Feb 14

COYS123 says...

To clarify things re: Jerky pulling away. New Volvos have a system to stop this happening, Scanias have a system which when the driver removes the handbrake the wheels are still held by the brakes until the driver depresses the accelerator a little , the brakes then disengage with the result that the bus does "Jerk" slightly. There is nothing the drivers can do to stop this happening. I would also add that the forms drivers put in to report aggresive or any other form of incident are often returned with non comittal platitudes, just so the company can be seen to be doing something. I, on several occasions included some of the foul words in full on mine,and yes the `C` word was very often in there. I was told not to write the word as the staff in the customer unit didn`t like to read it. Try having it screamed and spat in your face for simply doing your job as quite often laid down in law !
To clarify things re: Jerky pulling away. New Volvos have a system to stop this happening, Scanias have a system which when the driver removes the handbrake the wheels are still held by the brakes until the driver depresses the accelerator a little , the brakes then disengage with the result that the bus does "Jerk" slightly. There is nothing the drivers can do to stop this happening. I would also add that the forms drivers put in to report aggresive or any other form of incident are often returned with non comittal platitudes, just so the company can be seen to be doing something. I, on several occasions included some of the foul words in full on mine,and yes the `C` word was very often in there. I was told not to write the word as the staff in the customer unit didn`t like to read it. Try having it screamed and spat in your face for simply doing your job as quite often laid down in law ! COYS123
  • Score: 6

7:21pm Thu 13 Feb 14

COYS123 says...

hovian wrote:
Too many buses speed along Western Road making a very uncomfortable journey sometimes and why is there never any heating upstairs on buses at night in cold weather...? I suspect just another way of cutting costs - at passengers' expense..
In all honesty here, it saves very little fuel if any, not having the heaters on. But it does give some drivers satisfaction to know that whilst sat in their nice warm cab, some moaning git who unjustifiably got on and had a go at them is sitting there freezing their nuts off. I of course never done this. But I can fully understand why drivers would as they have no real other avenue of response.
[quote][p][bold]hovian[/bold] wrote: Too many buses speed along Western Road making a very uncomfortable journey sometimes and why is there never any heating upstairs on buses at night in cold weather...? I suspect just another way of cutting costs - at passengers' expense..[/p][/quote]In all honesty here, it saves very little fuel if any, not having the heaters on. But it does give some drivers satisfaction to know that whilst sat in their nice warm cab, some moaning git who unjustifiably got on and had a go at them is sitting there freezing their nuts off. I of course never done this. But I can fully understand why drivers would as they have no real other avenue of response. COYS123
  • Score: 6

7:32pm Thu 13 Feb 14

COYS123 says...

toldsloth wrote:
bluemonday wrote:
beano mcbean wrote:
Diddums. Pretty tired of B&H bus drivers cheating my children. Send them up to London for a week. Those who come back alive might have learned some manners.
what do you mean "cheating" your children,if your children have problems with drivers,take the drivers details,as the story demonstrates they will be dealt with,and whats London got to do with it,it's bad enough driving in brighton
No, driver are NOT dealt with. I have reported several for speeding, running red lights and other serious issues and I have NEVER had any feedback from the company. I have never had any phone calls, emails or letters informing me of how my complaints were being handled and as the general standard of driving falls well short of acceptable, have no confidence in the management of B&HBC.
Drivers take note - RED means ‘Stop’. Wait behind the stop line on the carriageway.
RED AND AMBER also means ‘Stop’. Do not pass through or start until GREEN shows.
AMBER means ‘Stop’ at the stop line. You may go on only if the AMBER appears after you have crossed the stop line or are so close to it that to pull up might cause an accident.
The 20mph signs in the Stein bus lanes are there for a reason - because it is a dangerous place to do any more than 20mph.....having lost a friend on the crossing by St.Peters a few years ago
Numpty. The reason drivers fail to stop at Amber lights sometimes is to negate the issue of excessively heavy braking, which causes passengers to fall forward on the bus. The poor sods are between a rock and a hard place, devil and the deep blue sea, damned if they do and damned if they don`t. Re; losing your friend on the crossing at St Peters. Very sad, but be honest. If it`s the case I`m thinking of. What was the result of the police investigation ? Did the driver jump a red light, did your friend look before crossing, was the speed limit at the time 20mph ? I have a sneaking suspicion the answer to these questions is a firm no. If I am wrong please post the article from the Argus on here for all to read. It should be available from the archives.
[quote][p][bold]toldsloth[/bold] wrote: [quote][p][bold]bluemonday[/bold] wrote: [quote][p][bold]beano mcbean[/bold] wrote: Diddums. Pretty tired of B&H bus drivers cheating my children. Send them up to London for a week. Those who come back alive might have learned some manners.[/p][/quote]what do you mean "cheating" your children,if your children have problems with drivers,take the drivers details,as the story demonstrates they will be dealt with,and whats London got to do with it,it's bad enough driving in brighton[/p][/quote]No, driver are NOT dealt with. I have reported several for speeding, running red lights and other serious issues and I have NEVER had any feedback from the company. I have never had any phone calls, emails or letters informing me of how my complaints were being handled and as the general standard of driving falls well short of acceptable, have no confidence in the management of B&HBC. Drivers take note - RED means ‘Stop’. Wait behind the stop line on the carriageway. RED AND AMBER also means ‘Stop’. Do not pass through or start until GREEN shows. AMBER means ‘Stop’ at the stop line. You may go on only if the AMBER appears after you have crossed the stop line or are so close to it that to pull up might cause an accident. The 20mph signs in the Stein bus lanes are there for a reason - because it is a dangerous place to do any more than 20mph.....having lost a friend on the crossing by St.Peters a few years ago[/p][/quote]Numpty. The reason drivers fail to stop at Amber lights sometimes is to negate the issue of excessively heavy braking, which causes passengers to fall forward on the bus. The poor sods are between a rock and a hard place, devil and the deep blue sea, damned if they do and damned if they don`t. Re; losing your friend on the crossing at St Peters. Very sad, but be honest. If it`s the case I`m thinking of. What was the result of the police investigation ? Did the driver jump a red light, did your friend look before crossing, was the speed limit at the time 20mph ? I have a sneaking suspicion the answer to these questions is a firm no. If I am wrong please post the article from the Argus on here for all to read. It should be available from the archives. COYS123
  • Score: 6

7:46pm Thu 13 Feb 14

COYS123 says...

toldsloth wrote:
bluemonday wrote:
beano mcbean wrote:
Diddums. Pretty tired of B&H bus drivers cheating my children. Send them up to London for a week. Those who come back alive might have learned some manners.
what do you mean "cheating" your children,if your children have problems with drivers,take the drivers details,as the story demonstrates they will be dealt with,and whats London got to do with it,it's bad enough driving in brighton
No, driver are NOT dealt with. I have reported several for speeding, running red lights and other serious issues and I have NEVER had any feedback from the company. I have never had any phone calls, emails or letters informing me of how my complaints were being handled and as the general standard of driving falls well short of acceptable, have no confidence in the management of B&HBC.
Drivers take note - RED means ‘Stop’. Wait behind the stop line on the carriageway.
RED AND AMBER also means ‘Stop’. Do not pass through or start until GREEN shows.
AMBER means ‘Stop’ at the stop line. You may go on only if the AMBER appears after you have crossed the stop line or are so close to it that to pull up might cause an accident.
The 20mph signs in the Stein bus lanes are there for a reason - because it is a dangerous place to do any more than 20mph.....having lost a friend on the crossing by St.Peters a few years ago
Just researched it and the three that came up showed that the drivers were NOT responsible for the accidents. The accidents were caused by pedestrians not looking, wearing headphones whilst crossing the road, and crossing when the `Red man` was showing on the crossing signal. NO incidents that I have found recorded driver error ! I presume no apology for laying the blame for these tragic accidents at the feet of the innocent bus drivers will be forthcoming.
[quote][p][bold]toldsloth[/bold] wrote: [quote][p][bold]bluemonday[/bold] wrote: [quote][p][bold]beano mcbean[/bold] wrote: Diddums. Pretty tired of B&H bus drivers cheating my children. Send them up to London for a week. Those who come back alive might have learned some manners.[/p][/quote]what do you mean "cheating" your children,if your children have problems with drivers,take the drivers details,as the story demonstrates they will be dealt with,and whats London got to do with it,it's bad enough driving in brighton[/p][/quote]No, driver are NOT dealt with. I have reported several for speeding, running red lights and other serious issues and I have NEVER had any feedback from the company. I have never had any phone calls, emails or letters informing me of how my complaints were being handled and as the general standard of driving falls well short of acceptable, have no confidence in the management of B&HBC. Drivers take note - RED means ‘Stop’. Wait behind the stop line on the carriageway. RED AND AMBER also means ‘Stop’. Do not pass through or start until GREEN shows. AMBER means ‘Stop’ at the stop line. You may go on only if the AMBER appears after you have crossed the stop line or are so close to it that to pull up might cause an accident. The 20mph signs in the Stein bus lanes are there for a reason - because it is a dangerous place to do any more than 20mph.....having lost a friend on the crossing by St.Peters a few years ago[/p][/quote]Just researched it and the three that came up showed that the drivers were NOT responsible for the accidents. The accidents were caused by pedestrians not looking, wearing headphones whilst crossing the road, and crossing when the `Red man` was showing on the crossing signal. NO incidents that I have found recorded driver error ! I presume no apology for laying the blame for these tragic accidents at the feet of the innocent bus drivers will be forthcoming. COYS123
  • Score: 9

7:54pm Thu 13 Feb 14

COYS123 says...

lizzy1 wrote:
I recently heard of 2 drivers sacked for airing their working day frustrations on Facebook as many of us do. It would seem that high and mighty B & H buses also wish to impose a ban on freedom of speech, failure to keep your mouth shut and your opinion to yourself will result in you joining the dole queue
Sacked for telling the truth, how wrong is that ? B+H care about their drivers like they care about their passengers. It`s all about the money and public image, not about what`s right and fair.
[quote][p][bold]lizzy1[/bold] wrote: I recently heard of 2 drivers sacked for airing their working day frustrations on Facebook as many of us do. It would seem that high and mighty B & H buses also wish to impose a ban on freedom of speech, failure to keep your mouth shut and your opinion to yourself will result in you joining the dole queue[/p][/quote]Sacked for telling the truth, how wrong is that ? B+H care about their drivers like they care about their passengers. It`s all about the money and public image, not about what`s right and fair. COYS123
  • Score: 5

8:10pm Thu 13 Feb 14

mrpurplestorm says...

ctkirk wrote:
mthew wrote:
sabbat36 wrote:
mthew wrote:
Boredofhumanity wrote:
And we are monitored daily for speed using the onboard computers installed. If we were speeding everywhere thee wouldnt be a bus on the road as we would have been sacked.
Find me...Molly Thew on Facebook.....
we can't say much, N knows why but we are with him mol..
Sabbat36....yes I understand, messages on Facebook can't be tracked though as they are private.
I heard what happened and N has my sympathy. Many good people have already been removed from Brighton and Hove to make way for newer and allegedly cheaper staff.
That could be it- New drivers are only on schoolboy money now for the first 2 years (it used to be 1) compared to us drivers that are part of the furniture. Just another way of them trying to save money...
[quote][p][bold]ctkirk[/bold] wrote: [quote][p][bold]mthew[/bold] wrote: [quote][p][bold]sabbat36[/bold] wrote: [quote][p][bold]mthew[/bold] wrote: [quote][p][bold]Boredofhumanity[/bold] wrote: And we are monitored daily for speed using the onboard computers installed. If we were speeding everywhere thee wouldnt be a bus on the road as we would have been sacked.[/p][/quote]Find me...Molly Thew on Facebook.....[/p][/quote]we can't say much, N knows why but we are with him mol..[/p][/quote]Sabbat36....yes I understand, messages on Facebook can't be tracked though as they are private.[/p][/quote]I heard what happened and N has my sympathy. Many good people have already been removed from Brighton and Hove to make way for newer and allegedly cheaper staff.[/p][/quote]That could be it- New drivers are only on schoolboy money now for the first 2 years (it used to be 1) compared to us drivers that are part of the furniture. Just another way of them trying to save money... mrpurplestorm
  • Score: 3

8:21pm Thu 13 Feb 14

mrpurplestorm says...

Mrs Newcastle wrote:
COYS123 wrote:
In the new Volvo buses it is not possible to pull away fast or in a "jerky" way. If you try to by depressing the accelerator pedal hard and fast to the floor, the bus will still only pull away slowly and at a steady pace. It`s built into the bus to completely solve the issue of passengers falling over due to excessive acceleration. Lost count of the people on my buses who thought they could walk, hold a phone in one hand, shopping in the other and still stay on two feet without holding on to the plentiful handrails and supports available. As always everybody blames the driver.
I do not agree with you, the stairs are a nightmare. You can not negotiate the stairs when the bus in moving. I will not go upstairs any more, have been jerked to many times when coming down the stairs and had to stop myself from falling many times, even with both hands holding on , I have hurt my neck , hurt my shoulder and the jerking is worse if your heading for the back seats downstairs when the bus pulls away you fall into the back seats. They are cheap and dangerous buses and passengers are treated like bouncing beans in a tin.
They are definitely not cheap- Around 200k per Volvo bus, sometimes more, ie hybrids
[quote][p][bold]Mrs Newcastle[/bold] wrote: [quote][p][bold]COYS123[/bold] wrote: In the new Volvo buses it is not possible to pull away fast or in a "jerky" way. If you try to by depressing the accelerator pedal hard and fast to the floor, the bus will still only pull away slowly and at a steady pace. It`s built into the bus to completely solve the issue of passengers falling over due to excessive acceleration. Lost count of the people on my buses who thought they could walk, hold a phone in one hand, shopping in the other and still stay on two feet without holding on to the plentiful handrails and supports available. As always everybody blames the driver.[/p][/quote]I do not agree with you, the stairs are a nightmare. You can not negotiate the stairs when the bus in moving. I will not go upstairs any more, have been jerked to many times when coming down the stairs and had to stop myself from falling many times, even with both hands holding on , I have hurt my neck , hurt my shoulder and the jerking is worse if your heading for the back seats downstairs when the bus pulls away you fall into the back seats. They are cheap and dangerous buses and passengers are treated like bouncing beans in a tin.[/p][/quote]They are definitely not cheap- Around 200k per Volvo bus, sometimes more, ie hybrids mrpurplestorm
  • Score: 2

10:51pm Thu 13 Feb 14

whatevernext2013 says...

mrpurplestorm wrote:
ctkirk wrote:
mthew wrote:
sabbat36 wrote:
mthew wrote:
Boredofhumanity wrote:
And we are monitored daily for speed using the onboard computers installed. If we were speeding everywhere thee wouldnt be a bus on the road as we would have been sacked.
Find me...Molly Thew on Facebook.....
we can't say much, N knows why but we are with him mol..
Sabbat36....yes I understand, messages on Facebook can't be tracked though as they are private.
I heard what happened and N has my sympathy. Many good people have already been removed from Brighton and Hove to make way for newer and allegedly cheaper staff.
That could be it- New drivers are only on schoolboy money now for the first 2 years (it used to be 1) compared to us drivers that are part of the furniture. Just another way of them trying to save money...
yep and you only have you self s and your union to blame for newer cheaper staff ,so when staff get moved on were will the hatchet fall first ,greedy drivers looking after them self and shafting new drivers so you really only have your self s to blame
[quote][p][bold]mrpurplestorm[/bold] wrote: [quote][p][bold]ctkirk[/bold] wrote: [quote][p][bold]mthew[/bold] wrote: [quote][p][bold]sabbat36[/bold] wrote: [quote][p][bold]mthew[/bold] wrote: [quote][p][bold]Boredofhumanity[/bold] wrote: And we are monitored daily for speed using the onboard computers installed. If we were speeding everywhere thee wouldnt be a bus on the road as we would have been sacked.[/p][/quote]Find me...Molly Thew on Facebook.....[/p][/quote]we can't say much, N knows why but we are with him mol..[/p][/quote]Sabbat36....yes I understand, messages on Facebook can't be tracked though as they are private.[/p][/quote]I heard what happened and N has my sympathy. Many good people have already been removed from Brighton and Hove to make way for newer and allegedly cheaper staff.[/p][/quote]That could be it- New drivers are only on schoolboy money now for the first 2 years (it used to be 1) compared to us drivers that are part of the furniture. Just another way of them trying to save money...[/p][/quote]yep and you only have you self s and your union to blame for newer cheaper staff ,so when staff get moved on were will the hatchet fall first ,greedy drivers looking after them self and shafting new drivers so you really only have your self s to blame whatevernext2013
  • Score: -7

12:08am Fri 14 Feb 14

mrpurplestorm says...

whatevernext2013 wrote:
mrpurplestorm wrote:
ctkirk wrote:
mthew wrote:
sabbat36 wrote:
mthew wrote:
Boredofhumanity wrote:
And we are monitored daily for speed using the onboard computers installed. If we were speeding everywhere thee wouldnt be a bus on the road as we would have been sacked.
Find me...Molly Thew on Facebook.....
we can't say much, N knows why but we are with him mol..
Sabbat36....yes I understand, messages on Facebook can't be tracked though as they are private.
I heard what happened and N has my sympathy. Many good people have already been removed from Brighton and Hove to make way for newer and allegedly cheaper staff.
That could be it- New drivers are only on schoolboy money now for the first 2 years (it used to be 1) compared to us drivers that are part of the furniture. Just another way of them trying to save money...
yep and you only have you self s and your union to blame for newer cheaper staff ,so when staff get moved on were will the hatchet fall first ,greedy drivers looking after them self and shafting new drivers so you really only have your self s to blame
How am I to blame for the company taking on new drivers and deciding to pay them considerably less than older ones. Do you suggest I offer to take a massive pay cut?
[quote][p][bold]whatevernext2013[/bold] wrote: [quote][p][bold]mrpurplestorm[/bold] wrote: [quote][p][bold]ctkirk[/bold] wrote: [quote][p][bold]mthew[/bold] wrote: [quote][p][bold]sabbat36[/bold] wrote: [quote][p][bold]mthew[/bold] wrote: [quote][p][bold]Boredofhumanity[/bold] wrote: And we are monitored daily for speed using the onboard computers installed. If we were speeding everywhere thee wouldnt be a bus on the road as we would have been sacked.[/p][/quote]Find me...Molly Thew on Facebook.....[/p][/quote]we can't say much, N knows why but we are with him mol..[/p][/quote]Sabbat36....yes I understand, messages on Facebook can't be tracked though as they are private.[/p][/quote]I heard what happened and N has my sympathy. Many good people have already been removed from Brighton and Hove to make way for newer and allegedly cheaper staff.[/p][/quote]That could be it- New drivers are only on schoolboy money now for the first 2 years (it used to be 1) compared to us drivers that are part of the furniture. Just another way of them trying to save money...[/p][/quote]yep and you only have you self s and your union to blame for newer cheaper staff ,so when staff get moved on were will the hatchet fall first ,greedy drivers looking after them self and shafting new drivers so you really only have your self s to blame[/p][/quote]How am I to blame for the company taking on new drivers and deciding to pay them considerably less than older ones. Do you suggest I offer to take a massive pay cut? mrpurplestorm
  • Score: 5

6:29am Fri 14 Feb 14

ctkirk says...

You are all still missing the point of the article and it still seems to be public vs bus drivers in this thread. BOTH public and drivers will loose out regardless of opinion if the company continues to be run in this manner. As paying public we deserve a service that is reliable, competitive and safe. None of these things are achievable with a staff base of low moral, missing buses and staff and a home base that is under staffed and is manager top-heavy.
You are all still missing the point of the article and it still seems to be public vs bus drivers in this thread. BOTH public and drivers will loose out regardless of opinion if the company continues to be run in this manner. As paying public we deserve a service that is reliable, competitive and safe. None of these things are achievable with a staff base of low moral, missing buses and staff and a home base that is under staffed and is manager top-heavy. ctkirk
  • Score: 6

7:04am Fri 14 Feb 14

Ihopenoonehasthisusername says...

ThinkBrighton wrote:
Mrs Newcastle wrote:
I think the new buses have high jerk levels problems, as a passenger I have found it to be very difficult on moving buses.
The main problem is the new buses have a bad driver problem, they just can't drive. They pull into bus stops and leave the back of the bus out in the middle of the road, and then pull away not being able to see what traffic is approaching, it' not nice driving in Brighton & Hove when you have to look out for the poor driving of the public transport operators who should be setting an example
Poor training means poor drivers and the fact that B&H buses test their own drivers for the PSV licence leaves the whole matter up for abuse
Brighton and Hove don't test their own drivers. The DSA tests all drivers with a PSV licence including Brighton and Hove bus drivers. That's how you get a license. Do you think Brighton and Hove bus drivers get special treatment or something?

Why don't you travel on a bus for a few hours and see the kind of thing bus drivers have to deal with. People stepping out in front of them, cyclists with no idea, aggressive car drivers. Then maybe you wouldn't make such short sighted comments.
[quote][p][bold]ThinkBrighton[/bold] wrote: [quote][p][bold]Mrs Newcastle[/bold] wrote: I think the new buses have high jerk levels problems, as a passenger I have found it to be very difficult on moving buses.[/p][/quote]The main problem is the new buses have a bad driver problem, they just can't drive. They pull into bus stops and leave the back of the bus out in the middle of the road, and then pull away not being able to see what traffic is approaching, it' not nice driving in Brighton & Hove when you have to look out for the poor driving of the public transport operators who should be setting an example Poor training means poor drivers and the fact that B&H buses test their own drivers for the PSV licence leaves the whole matter up for abuse[/p][/quote]Brighton and Hove don't test their own drivers. The DSA tests all drivers with a PSV licence including Brighton and Hove bus drivers. That's how you get a license. Do you think Brighton and Hove bus drivers get special treatment or something? Why don't you travel on a bus for a few hours and see the kind of thing bus drivers have to deal with. People stepping out in front of them, cyclists with no idea, aggressive car drivers. Then maybe you wouldn't make such short sighted comments. Ihopenoonehasthisusername
  • Score: 6

1:10pm Fri 14 Feb 14

ThinkBrighton says...

Boredofhumanity wrote:
ThinkBrighton wrote:
Mrs Newcastle wrote:
I think the new buses have high jerk levels problems, as a passenger I have found it to be very difficult on moving buses.
The main problem is the new buses have a bad driver problem, they just can't drive. They pull into bus stops and leave the back of the bus out in the middle of the road, and then pull away not being able to see what traffic is approaching, it' not nice driving in Brighton & Hove when you have to look out for the poor driving of the public transport operators who should be setting an example
Poor training means poor drivers and the fact that B&H buses test their own drivers for the PSV licence leaves the whole matter up for abuse
I think the main problem is you haven't got a clue what your talking about. Had you read the previous comments it explains it all nice and simple for people just like you. Go and drive a bus for week and come back to me, pretty sure your attitude will change. That jerk is almost impossible to avoid when pulling away,its inbuilt to the design of the bus, which we HATE!. Also if we waited for every single person to sit down, on average a number 1 service would run 30 mins late each way, so 2 hours after 2 rounds? This would eventually affect the entire fleet where there wouldnt be bus on the road for hours while we caught up. You cannot have it all, we try to balance all factors to limit the impact on the service, which most of the time is a complete waste of time.
"Come and drive a bus for a week" so that's how much training you get!
No wonder the buses jerk when they pull away, poor training

I think I'm winding you up, don't you
[quote][p][bold]Boredofhumanity[/bold] wrote: [quote][p][bold]ThinkBrighton[/bold] wrote: [quote][p][bold]Mrs Newcastle[/bold] wrote: I think the new buses have high jerk levels problems, as a passenger I have found it to be very difficult on moving buses.[/p][/quote]The main problem is the new buses have a bad driver problem, they just can't drive. They pull into bus stops and leave the back of the bus out in the middle of the road, and then pull away not being able to see what traffic is approaching, it' not nice driving in Brighton & Hove when you have to look out for the poor driving of the public transport operators who should be setting an example Poor training means poor drivers and the fact that B&H buses test their own drivers for the PSV licence leaves the whole matter up for abuse[/p][/quote]I think the main problem is you haven't got a clue what your talking about. Had you read the previous comments it explains it all nice and simple for people just like you. Go and drive a bus for week and come back to me, pretty sure your attitude will change. That jerk is almost impossible to avoid when pulling away,its inbuilt to the design of the bus, which we HATE!. Also if we waited for every single person to sit down, on average a number 1 service would run 30 mins late each way, so 2 hours after 2 rounds? This would eventually affect the entire fleet where there wouldnt be bus on the road for hours while we caught up. You cannot have it all, we try to balance all factors to limit the impact on the service, which most of the time is a complete waste of time.[/p][/quote]"Come and drive a bus for a week" so that's how much training you get! No wonder the buses jerk when they pull away, poor training I think I'm winding you up, don't you ThinkBrighton
  • Score: -3

3:32pm Fri 14 Feb 14

ghost bus driver says...

No we get around 8 weeks training. The jerk when pulling away (on some vehicles) is a parking brake coming off. Whoever decided to put it on the throttle needs a serious talking to.

I usually try to pull away as smoothly as possible as I don't want to injure anyone.
Also London is definitely NOT the place to learn good customer service skills. You've obviously never met a London bus driver.
Like he said come and have a go if you think you have what it takes.
No we get around 8 weeks training. The jerk when pulling away (on some vehicles) is a parking brake coming off. Whoever decided to put it on the throttle needs a serious talking to. I usually try to pull away as smoothly as possible as I don't want to injure anyone. Also London is definitely NOT the place to learn good customer service skills. You've obviously never met a London bus driver. Like he said come and have a go if you think you have what it takes. ghost bus driver
  • Score: 3

9:21pm Fri 14 Feb 14

mthew says...

ctkirk wrote:
You are all still missing the point of the article and it still seems to be public vs bus drivers in this thread. BOTH public and drivers will loose out regardless of opinion if the company continues to be run in this manner. As paying public we deserve a service that is reliable, competitive and safe. None of these things are achievable with a staff base of low moral, missing buses and staff and a home base that is under staffed and is manager top-heavy.
Ctkirk...as they are now sending drivers to Plymouth to do rail replacement and paying all their expenses mr Harris wil certainly not have enough drivers to cover not that he has now, eventually b and h will become metro bus and be run in the same way, it's about time they cut back on all the management why does it need 6 driver managers who are paid an extortionate amount of money just to sack people for misdemeanors and spend most of the time outside smoking. I totally agree with you, all I hope is that the drivers and supervisor that have been sacked do manage to find another job as it's not their fault they got sacked.
[quote][p][bold]ctkirk[/bold] wrote: You are all still missing the point of the article and it still seems to be public vs bus drivers in this thread. BOTH public and drivers will loose out regardless of opinion if the company continues to be run in this manner. As paying public we deserve a service that is reliable, competitive and safe. None of these things are achievable with a staff base of low moral, missing buses and staff and a home base that is under staffed and is manager top-heavy.[/p][/quote]Ctkirk...as they are now sending drivers to Plymouth to do rail replacement and paying all their expenses mr Harris wil certainly not have enough drivers to cover not that he has now, eventually b and h will become metro bus and be run in the same way, it's about time they cut back on all the management why does it need 6 driver managers who are paid an extortionate amount of money just to sack people for misdemeanors and spend most of the time outside smoking. I totally agree with you, all I hope is that the drivers and supervisor that have been sacked do manage to find another job as it's not their fault they got sacked. mthew
  • Score: 1

8:27am Sat 15 Feb 14

All 9 of me says...

mthew wrote:
Boredofhumanity wrote:
And we are monitored daily for speed using the onboard computers installed. If we were speeding everywhere thee wouldnt be a bus on the road as we would have been sacked.
Find me...Molly Thew on Facebook.....
Old Nige coulda spent a bit more on that makeover .....
[quote][p][bold]mthew[/bold] wrote: [quote][p][bold]Boredofhumanity[/bold] wrote: And we are monitored daily for speed using the onboard computers installed. If we were speeding everywhere thee wouldnt be a bus on the road as we would have been sacked.[/p][/quote]Find me...Molly Thew on Facebook.....[/p][/quote]Old Nige coulda spent a bit more on that makeover ..... All 9 of me
  • Score: 2

3:56pm Tue 18 Feb 14

Brighton Taxi Driver says...

I am truly astonished at some of the whining going on with regards to the qualities of bus drivers by those who really wouldn't have the first clue.

I drive on average 12 hours a day, a case of having to in the current climate and most weeks, 7 days. There is absolutely no way I would be able to drive a vehicle that large, around a town like Brighton all day or night and have to contend with all that they have to, including abusive or drunk passengers.

I'm very fortunate with regard to the fact that if I feel that someone has had too much to drink and may be ill, I just politely refuse to take them. If people are using foul language outside my cab before trying to get in, I can simply tell them to learn some manners and how to behave correctly before leaving them on the pavement. Bus drivers don't have that luxury.

I think that the biggest problem is the sheer number of buses, creeping around our streets with hardly any, ever being close to full. Perhaps if they just cut down the numbers, both buses and cars would be able to get about more easily. Do we really need buses every 5 minutes on some routes, as I keep seing on the backs of buses, as I sit behind a long line of them?

Would be a good start if the moaners gave a little thought to some of the problems faced by hard working and decent citizens like bus divers, before opening their mouths, or as is the case on here, spouting rubbish from behind a keyboard. Pretty sure that bus drivers could find fault with the jobs the moaners do, if they were sad enough to bother.
I am truly astonished at some of the whining going on with regards to the qualities of bus drivers by those who really wouldn't have the first clue. I drive on average 12 hours a day, a case of having to in the current climate and most weeks, 7 days. There is absolutely no way I would be able to drive a vehicle that large, around a town like Brighton all day or night and have to contend with all that they have to, including abusive or drunk passengers. I'm very fortunate with regard to the fact that if I feel that someone has had too much to drink and may be ill, I just politely refuse to take them. If people are using foul language outside my cab before trying to get in, I can simply tell them to learn some manners and how to behave correctly before leaving them on the pavement. Bus drivers don't have that luxury. I think that the biggest problem is the sheer number of buses, creeping around our streets with hardly any, ever being close to full. Perhaps if they just cut down the numbers, both buses and cars would be able to get about more easily. Do we really need buses every 5 minutes on some routes, as I keep seing on the backs of buses, as I sit behind a long line of them? Would be a good start if the moaners gave a little thought to some of the problems faced by hard working and decent citizens like bus divers, before opening their mouths, or as is the case on here, spouting rubbish from behind a keyboard. Pretty sure that bus drivers could find fault with the jobs the moaners do, if they were sad enough to bother. Brighton Taxi Driver
  • Score: 0

5:38pm Tue 18 Feb 14

LeylandBus says...

I have driven buses for well over 20 years in London, Scotland & East Anglia & have been a supervisor too.
I don't own a car so use buses & trains & I do a lot of travelling around the UK.
It would seem there are lots of misconceptions of both parts of bus drivers & the travelling public.
Yes, passengers can be rude, grumpy, aggressive & awkward, just like bus drivers can. Some passengers don't always see the full picture when problems have arisen & likewise some drivers react badly or incorrect to this.
As for Brighton & Hove Buses, yes there has been some very bad problems over the years when Roger French was in charge.
There have been wheel loss incidents at the most serious of problems to other safety issues of which the management had tried to hide but got found out.
The governing bodies thats deals with such matters VOSA have now issued Brighton & Hove with undertakings to improve their record on bus road worthiness & have also found time keeping weather it be buses running in bunches, late or early has to be addressed.
They want 100% compliance with the rules of which includes waiting at stops if you get ahead of time. Better & clearer systems of reporting of bus defects which comply fully with VOSA rules.
One firm favourite of mine but which annoys the public but they need to understand is................ WHEN A BUS HAS CLOSED ITS DOORS & HAS SIGNALLED ITS INTENT TO PULL AWAY & HAS ACTUALLY STARTED TO MOVE OFF BE IT SLOWLY OR FAST, stopping again could cause an accident, especially if another road user behind has let the bus pull out & the insurance companies don't like it. VOSA take a dim view of this & could actually revoke a bus drivers licence or penalise them.
So, exit Roger French & most but not all of his team & in comes Martin Harris.
For far too long the regime had been too slack & a blind eye turned by authorities & the local council has led to what we have today.
Staff that abuse their position & thats means all staff not just drivers are now being dealt with as they should.
BUT........ the company has now gone over board & have also ignored their own guide lines or procedures. This has resulted in some staff being actually disciplined for doing their duties the way it should be done.
Some staff that have been sacked have now been reinstated due to company error or gross misconduct in the way the staff were dismissed.
Some directors were "paid" to leave after it was found they had committed fraud but the likes of Martin Harris & the Chief Executive of the whole of Go-Ahead group David Brown would want that to remain quiet.
When it comes to dealing with the public, for a while now Brighton & Hove has been getting it badly wrong indeed as you can see by all these comments.
As you all may well appreciate speaking out about the company to the press is not allowed even if it was to whistle blow the company on unsafe practices of which to this day still goes on.
Some drivers will under pressure or duress be forced to drive buses that are illegally on the road just so the company doesn't get into trouble for loosing too much mileage.
If the travelling public knew half the problems there have been with safety issues, I think their anger would turn from bus drivers to the management for who in my opinion are too remote from its staff & the public.
As for speeding, all the routes are badly timed & there has never been enough time over most parts of the routes to complete the journey.
But the law is the law & there is no excuse for speeding & I get very annoyed when some drivers rush around trying to get to the end of the route on time without a thought for their passengers.
Equally annoying is when passengers clock watch & look at you & some ask why are you driving so slow. I have to remind some of them that in town the speed limit is 20MPH.
As for fares & how drivers deal with passengers, I will take issue there.
In London, bus drivers do not like taking large notes & more often or not the passenger would be told to leave the bus & get change.
And more often or not, other fellow passengers will get annoyed for them slowing the bus down. But how you deal with it can make all the difference.
I also get very frustrated when passengers don't have their money, paper scratch off tickets ready or have to look for their pass when the bus turns up. This results in the bus loosing time. In London I could easily clear a bus stop of about 20 passengers in about 2 minutes at the most. Yet at Brighton Station it can take anywhere up to 4 minutes just to get about 10 people on.
What Brighton & Hove Bus company need to do, is to get drivers on training courses to see bus travel from a passenger prospective.
Equally passengers need to see the job from our prospective.
I've got no truck with drivers who just want to be lazy or take the mick, & yes they deserve all they get from the management.
In the same breath it would be nice if drivers got more back up from management when they have problem passengers. It would seem the management take the view that the customer is always right no matter what, even if they threaten staff & when this is challenged the staff end up loosing their job.
But Brighton & Hove is tarring all staff with the same brush & turning mild mannered drivers that use to help out or go the extra mile into militant employees.
Oh, as for bus fares, I think some of our passengers need to come to Worthing near where I live. Stagecoach only run a few bus routes with NO evening buses except the 700 & hardly any Sunday buses.
One example of bus fares, Brighton & Hove Family ticket either £9 for our own buses or £11 for the Explorer Ticket which can be used on any operator except Stagecoach who pulled out of this.
Their family Gold ticket is £24, need I say more.
But all said this is not a great start for Martin Harris & his team but he has a job to do & if he doesn't do it then someone else would.
I have driven buses for well over 20 years in London, Scotland & East Anglia & have been a supervisor too. I don't own a car so use buses & trains & I do a lot of travelling around the UK. It would seem there are lots of misconceptions of both parts of bus drivers & the travelling public. Yes, passengers can be rude, grumpy, aggressive & awkward, just like bus drivers can. Some passengers don't always see the full picture when problems have arisen & likewise some drivers react badly or incorrect to this. As for Brighton & Hove Buses, yes there has been some very bad problems over the years when Roger French was in charge. There have been wheel loss incidents at the most serious of problems to other safety issues of which the management had tried to hide but got found out. The governing bodies thats deals with such matters VOSA have now issued Brighton & Hove with undertakings to improve their record on bus road worthiness & have also found time keeping weather it be buses running in bunches, late or early has to be addressed. They want 100% compliance with the rules of which includes waiting at stops if you get ahead of time. Better & clearer systems of reporting of bus defects which comply fully with VOSA rules. One firm favourite of mine but which annoys the public but they need to understand is................ WHEN A BUS HAS CLOSED ITS DOORS & HAS SIGNALLED ITS INTENT TO PULL AWAY & HAS ACTUALLY STARTED TO MOVE OFF BE IT SLOWLY OR FAST, stopping again could cause an accident, especially if another road user behind has let the bus pull out & the insurance companies don't like it. VOSA take a dim view of this & could actually revoke a bus drivers licence or penalise them. So, exit Roger French & most but not all of his team & in comes Martin Harris. For far too long the regime had been too slack & a blind eye turned by authorities & the local council has led to what we have today. Staff that abuse their position & thats means all staff not just drivers are now being dealt with as they should. BUT........ the company has now gone over board & have also ignored their own guide lines or procedures. This has resulted in some staff being actually disciplined for doing their duties the way it should be done. Some staff that have been sacked have now been reinstated due to company error or gross misconduct in the way the staff were dismissed. Some directors were "paid" to leave after it was found they had committed fraud but the likes of Martin Harris & the Chief Executive of the whole of Go-Ahead group David Brown would want that to remain quiet. When it comes to dealing with the public, for a while now Brighton & Hove has been getting it badly wrong indeed as you can see by all these comments. As you all may well appreciate speaking out about the company to the press is not allowed even if it was to whistle blow the company on unsafe practices of which to this day still goes on. Some drivers will under pressure or duress be forced to drive buses that are illegally on the road just so the company doesn't get into trouble for loosing too much mileage. If the travelling public knew half the problems there have been with safety issues, I think their anger would turn from bus drivers to the management for who in my opinion are too remote from its staff & the public. As for speeding, all the routes are badly timed & there has never been enough time over most parts of the routes to complete the journey. But the law is the law & there is no excuse for speeding & I get very annoyed when some drivers rush around trying to get to the end of the route on time without a thought for their passengers. Equally annoying is when passengers clock watch & look at you & some ask why are you driving so slow. I have to remind some of them that in town the speed limit is 20MPH. As for fares & how drivers deal with passengers, I will take issue there. In London, bus drivers do not like taking large notes & more often or not the passenger would be told to leave the bus & get change. And more often or not, other fellow passengers will get annoyed for them slowing the bus down. But how you deal with it can make all the difference. I also get very frustrated when passengers don't have their money, paper scratch off tickets ready or have to look for their pass when the bus turns up. This results in the bus loosing time. In London I could easily clear a bus stop of about 20 passengers in about 2 minutes at the most. Yet at Brighton Station it can take anywhere up to 4 minutes just to get about 10 people on. What Brighton & Hove Bus company need to do, is to get drivers on training courses to see bus travel from a passenger prospective. Equally passengers need to see the job from our prospective. I've got no truck with drivers who just want to be lazy or take the mick, & yes they deserve all they get from the management. In the same breath it would be nice if drivers got more back up from management when they have problem passengers. It would seem the management take the view that the customer is always right no matter what, even if they threaten staff & when this is challenged the staff end up loosing their job. But Brighton & Hove is tarring all staff with the same brush & turning mild mannered drivers that use to help out or go the extra mile into militant employees. Oh, as for bus fares, I think some of our passengers need to come to Worthing near where I live. Stagecoach only run a few bus routes with NO evening buses except the 700 & hardly any Sunday buses. One example of bus fares, Brighton & Hove Family ticket either £9 for our own buses or £11 for the Explorer Ticket which can be used on any operator except Stagecoach who pulled out of this. Their family Gold ticket is £24, need I say more. But all said this is not a great start for Martin Harris & his team but he has a job to do & if he doesn't do it then someone else would. LeylandBus
  • Score: 4

8:04pm Wed 19 Feb 14

mthew says...

LeylandBus wrote:
I have driven buses for well over 20 years in London, Scotland & East Anglia & have been a supervisor too.
I don't own a car so use buses & trains & I do a lot of travelling around the UK.
It would seem there are lots of misconceptions of both parts of bus drivers & the travelling public.
Yes, passengers can be rude, grumpy, aggressive & awkward, just like bus drivers can. Some passengers don't always see the full picture when problems have arisen & likewise some drivers react badly or incorrect to this.
As for Brighton & Hove Buses, yes there has been some very bad problems over the years when Roger French was in charge.
There have been wheel loss incidents at the most serious of problems to other safety issues of which the management had tried to hide but got found out.
The governing bodies thats deals with such matters VOSA have now issued Brighton & Hove with undertakings to improve their record on bus road worthiness & have also found time keeping weather it be buses running in bunches, late or early has to be addressed.
They want 100% compliance with the rules of which includes waiting at stops if you get ahead of time. Better & clearer systems of reporting of bus defects which comply fully with VOSA rules.
One firm favourite of mine but which annoys the public but they need to understand is................ WHEN A BUS HAS CLOSED ITS DOORS & HAS SIGNALLED ITS INTENT TO PULL AWAY & HAS ACTUALLY STARTED TO MOVE OFF BE IT SLOWLY OR FAST, stopping again could cause an accident, especially if another road user behind has let the bus pull out & the insurance companies don't like it. VOSA take a dim view of this & could actually revoke a bus drivers licence or penalise them.
So, exit Roger French & most but not all of his team & in comes Martin Harris.
For far too long the regime had been too slack & a blind eye turned by authorities & the local council has led to what we have today.
Staff that abuse their position & thats means all staff not just drivers are now being dealt with as they should.
BUT........ the company has now gone over board & have also ignored their own guide lines or procedures. This has resulted in some staff being actually disciplined for doing their duties the way it should be done.
Some staff that have been sacked have now been reinstated due to company error or gross misconduct in the way the staff were dismissed.
Some directors were "paid" to leave after it was found they had committed fraud but the likes of Martin Harris & the Chief Executive of the whole of Go-Ahead group David Brown would want that to remain quiet.
When it comes to dealing with the public, for a while now Brighton & Hove has been getting it badly wrong indeed as you can see by all these comments.
As you all may well appreciate speaking out about the company to the press is not allowed even if it was to whistle blow the company on unsafe practices of which to this day still goes on.
Some drivers will under pressure or duress be forced to drive buses that are illegally on the road just so the company doesn't get into trouble for loosing too much mileage.
If the travelling public knew half the problems there have been with safety issues, I think their anger would turn from bus drivers to the management for who in my opinion are too remote from its staff & the public.
As for speeding, all the routes are badly timed & there has never been enough time over most parts of the routes to complete the journey.
But the law is the law & there is no excuse for speeding & I get very annoyed when some drivers rush around trying to get to the end of the route on time without a thought for their passengers.
Equally annoying is when passengers clock watch & look at you & some ask why are you driving so slow. I have to remind some of them that in town the speed limit is 20MPH.
As for fares & how drivers deal with passengers, I will take issue there.
In London, bus drivers do not like taking large notes & more often or not the passenger would be told to leave the bus & get change.
And more often or not, other fellow passengers will get annoyed for them slowing the bus down. But how you deal with it can make all the difference.
I also get very frustrated when passengers don't have their money, paper scratch off tickets ready or have to look for their pass when the bus turns up. This results in the bus loosing time. In London I could easily clear a bus stop of about 20 passengers in about 2 minutes at the most. Yet at Brighton Station it can take anywhere up to 4 minutes just to get about 10 people on.
What Brighton & Hove Bus company need to do, is to get drivers on training courses to see bus travel from a passenger prospective.
Equally passengers need to see the job from our prospective.
I've got no truck with drivers who just want to be lazy or take the mick, & yes they deserve all they get from the management.
In the same breath it would be nice if drivers got more back up from management when they have problem passengers. It would seem the management take the view that the customer is always right no matter what, even if they threaten staff & when this is challenged the staff end up loosing their job.
But Brighton & Hove is tarring all staff with the same brush & turning mild mannered drivers that use to help out or go the extra mile into militant employees.
Oh, as for bus fares, I think some of our passengers need to come to Worthing near where I live. Stagecoach only run a few bus routes with NO evening buses except the 700 & hardly any Sunday buses.
One example of bus fares, Brighton & Hove Family ticket either £9 for our own buses or £11 for the Explorer Ticket which can be used on any operator except Stagecoach who pulled out of this.
Their family Gold ticket is £24, need I say more.
But all said this is not a great start for Martin Harris & his team but he has a job to do & if he doesn't do it then someone else would.
Totally agree.....but what the staff need is support and back up from management not to get the sack for defending themselves, protecting passengers and the drivers as has happened to my husband. shame on Brighton & Hove management......this story will be added to at some point during the next few days.
[quote][p][bold]LeylandBus[/bold] wrote: I have driven buses for well over 20 years in London, Scotland & East Anglia & have been a supervisor too. I don't own a car so use buses & trains & I do a lot of travelling around the UK. It would seem there are lots of misconceptions of both parts of bus drivers & the travelling public. Yes, passengers can be rude, grumpy, aggressive & awkward, just like bus drivers can. Some passengers don't always see the full picture when problems have arisen & likewise some drivers react badly or incorrect to this. As for Brighton & Hove Buses, yes there has been some very bad problems over the years when Roger French was in charge. There have been wheel loss incidents at the most serious of problems to other safety issues of which the management had tried to hide but got found out. The governing bodies thats deals with such matters VOSA have now issued Brighton & Hove with undertakings to improve their record on bus road worthiness & have also found time keeping weather it be buses running in bunches, late or early has to be addressed. They want 100% compliance with the rules of which includes waiting at stops if you get ahead of time. Better & clearer systems of reporting of bus defects which comply fully with VOSA rules. One firm favourite of mine but which annoys the public but they need to understand is................ WHEN A BUS HAS CLOSED ITS DOORS & HAS SIGNALLED ITS INTENT TO PULL AWAY & HAS ACTUALLY STARTED TO MOVE OFF BE IT SLOWLY OR FAST, stopping again could cause an accident, especially if another road user behind has let the bus pull out & the insurance companies don't like it. VOSA take a dim view of this & could actually revoke a bus drivers licence or penalise them. So, exit Roger French & most but not all of his team & in comes Martin Harris. For far too long the regime had been too slack & a blind eye turned by authorities & the local council has led to what we have today. Staff that abuse their position & thats means all staff not just drivers are now being dealt with as they should. BUT........ the company has now gone over board & have also ignored their own guide lines or procedures. This has resulted in some staff being actually disciplined for doing their duties the way it should be done. Some staff that have been sacked have now been reinstated due to company error or gross misconduct in the way the staff were dismissed. Some directors were "paid" to leave after it was found they had committed fraud but the likes of Martin Harris & the Chief Executive of the whole of Go-Ahead group David Brown would want that to remain quiet. When it comes to dealing with the public, for a while now Brighton & Hove has been getting it badly wrong indeed as you can see by all these comments. As you all may well appreciate speaking out about the company to the press is not allowed even if it was to whistle blow the company on unsafe practices of which to this day still goes on. Some drivers will under pressure or duress be forced to drive buses that are illegally on the road just so the company doesn't get into trouble for loosing too much mileage. If the travelling public knew half the problems there have been with safety issues, I think their anger would turn from bus drivers to the management for who in my opinion are too remote from its staff & the public. As for speeding, all the routes are badly timed & there has never been enough time over most parts of the routes to complete the journey. But the law is the law & there is no excuse for speeding & I get very annoyed when some drivers rush around trying to get to the end of the route on time without a thought for their passengers. Equally annoying is when passengers clock watch & look at you & some ask why are you driving so slow. I have to remind some of them that in town the speed limit is 20MPH. As for fares & how drivers deal with passengers, I will take issue there. In London, bus drivers do not like taking large notes & more often or not the passenger would be told to leave the bus & get change. And more often or not, other fellow passengers will get annoyed for them slowing the bus down. But how you deal with it can make all the difference. I also get very frustrated when passengers don't have their money, paper scratch off tickets ready or have to look for their pass when the bus turns up. This results in the bus loosing time. In London I could easily clear a bus stop of about 20 passengers in about 2 minutes at the most. Yet at Brighton Station it can take anywhere up to 4 minutes just to get about 10 people on. What Brighton & Hove Bus company need to do, is to get drivers on training courses to see bus travel from a passenger prospective. Equally passengers need to see the job from our prospective. I've got no truck with drivers who just want to be lazy or take the mick, & yes they deserve all they get from the management. In the same breath it would be nice if drivers got more back up from management when they have problem passengers. It would seem the management take the view that the customer is always right no matter what, even if they threaten staff & when this is challenged the staff end up loosing their job. But Brighton & Hove is tarring all staff with the same brush & turning mild mannered drivers that use to help out or go the extra mile into militant employees. Oh, as for bus fares, I think some of our passengers need to come to Worthing near where I live. Stagecoach only run a few bus routes with NO evening buses except the 700 & hardly any Sunday buses. One example of bus fares, Brighton & Hove Family ticket either £9 for our own buses or £11 for the Explorer Ticket which can be used on any operator except Stagecoach who pulled out of this. Their family Gold ticket is £24, need I say more. But all said this is not a great start for Martin Harris & his team but he has a job to do & if he doesn't do it then someone else would.[/p][/quote]Totally agree.....but what the staff need is support and back up from management not to get the sack for defending themselves, protecting passengers and the drivers as has happened to my husband. shame on Brighton & Hove management......this story will be added to at some point during the next few days. mthew
  • Score: 2

5:35am Wed 26 Feb 14

Dave At Home says...

Boredofhumanity wrote:
What a surprise, the bus haters are all out in force. You lot know nothing apart from picking on us drivers., You have absolutely no idea what is happening behind closed doors and we have every **** right to be angry about the way we are being treated, especially the drivers who have been there their whole lives. If you havent heard anything back about supposed speeding drivers, they probably werent speeding, 20mph in western road seems fast. You moaners could start by not stepping into the road anc casually walking in front of us every 5 seconds. Drivers will set off from the stop when the doors \nd they can no longer see anyone wanting the bus, checking all 14 BLIND SPOTS! if somebody decides to run down the middle of the road to try and stop the bus, thats your own fault for being an idiot. Its never good enough for you moaners. Its impossible to stay on time, we cant magically fly over traffic, we are just terrible people us bus drivers. Try it for a month and then maybe you will understand why things are the way they are and maybe witness what goes on behind closed doors.
What a lot of twaddle you come out with.... I remember when Martin Harris joined CS and remember when he became 'management' too. I left after after 24 months because the so called workers union(s) (and there was 2 then) were so far up the inside of the management it was never the driver that was supported in any disagreement.
There is no excuse for bad driving and most of the drivers are sloppy drivers, assisted by - the council AND the company in their driving practices. Drivers DO speed and constantly break the 20mph speed limit in the Old Village. especially when operating a 1A service, also when running light back into the depot on the late bus, which comes down Valley Road at break neck speeds, does not stop at the corner but runs it EVERY single night about 12.35 one night he will catch someone there and the bus will win so don't be high and mighty on the black box, it doesn't work. Also people do have the right to walk in front of your bus if you are not moving, they are not mind readers and know when you are going to pull away, maybe applying the hand brake when stopping might give a clue when it is being released as to advise pedestrians that the bus is about to pull away, not all drivers apply the brake when they pull up.... I think you might need to be retested to see the errors of your way. Also if you run late, through no fault of your own, traffic, missing bus in front, early runner in front etc there is always the option to run light to play catch up again.... you need to see it from a drivers point of view and not as managements point of view.
As for getting rid of the highest paid drivers, don't keep on looking in the B&H area, have a chat with some of your collogues in the Crawley depot (MB) and see what is going on there..... loads of new drivers being trained up from the Crawley area, cheaper wages, being taught on the red & cream buses so when the time comes the buses will run down from Crawley instead of WH or HB/CS. Out stations S, S & D will still be there but with local drivers.The days of a local bus company employing local drivers is well gone, it is all about money now.
BTW there is a speedo app you can download on your mobile for free, makes interesting viewing as you sit on the top deck racing along New Church Road or over the Race Hill, I don't think the driver would argue with the speeds then, but he might if he is an idiot.
[quote][p][bold]Boredofhumanity[/bold] wrote: What a surprise, the bus haters are all out in force. You lot know nothing apart from picking on us drivers., You have absolutely no idea what is happening behind closed doors and we have every **** right to be angry about the way we are being treated, especially the drivers who have been there their whole lives. If you havent heard anything back about supposed speeding drivers, they probably werent speeding, 20mph in western road seems fast. You moaners could start by not stepping into the road anc casually walking in front of us every 5 seconds. Drivers will set off from the stop when the doors \nd they can no longer see anyone wanting the bus, checking all 14 BLIND SPOTS! if somebody decides to run down the middle of the road to try and stop the bus, thats your own fault for being an idiot. Its never good enough for you moaners. Its impossible to stay on time, we cant magically fly over traffic, we are just terrible people us bus drivers. Try it for a month and then maybe you will understand why things are the way they are and maybe witness what goes on behind closed doors.[/p][/quote]What a lot of twaddle you come out with.... I remember when Martin Harris joined CS and remember when he became 'management' too. I left after after 24 months because the so called workers union(s) (and there was 2 then) were so far up the inside of the management it was never the driver that was supported in any disagreement. There is no excuse for bad driving and most of the drivers are sloppy drivers, assisted by - the council AND the company in their driving practices. Drivers DO speed and constantly break the 20mph speed limit in the Old Village. especially when operating a 1A service, also when running light back into the depot on the late bus, which comes down Valley Road at break neck speeds, does not stop at the corner but runs it EVERY single night about 12.35 one night he will catch someone there and the bus will win so don't be high and mighty on the black box, it doesn't work. Also people do have the right to walk in front of your bus if you are not moving, they are not mind readers and know when you are going to pull away, maybe applying the hand brake when stopping might give a clue when it is being released as to advise pedestrians that the bus is about to pull away, not all drivers apply the brake when they pull up.... I think you might need to be retested to see the errors of your way. Also if you run late, through no fault of your own, traffic, missing bus in front, early runner in front etc there is always the option to run light to play catch up again.... you need to see it from a drivers point of view and not as managements point of view. As for getting rid of the highest paid drivers, don't keep on looking in the B&H area, have a chat with some of your collogues in the Crawley depot (MB) and see what is going on there..... loads of new drivers being trained up from the Crawley area, cheaper wages, being taught on the red & cream buses so when the time comes the buses will run down from Crawley instead of WH or HB/CS. Out stations S, S & D will still be there but with local drivers.The days of a local bus company employing local drivers is well gone, it is all about money now. BTW there is a speedo app you can download on your mobile for free, makes interesting viewing as you sit on the top deck racing along New Church Road or over the Race Hill, I don't think the driver would argue with the speeds then, but he might if he is an idiot. Dave At Home
  • Score: 0

5:48am Wed 26 Feb 14

Dave At Home says...

Brighton Taxi Driver wrote:
I am truly astonished at some of the whining going on with regards to the qualities of bus drivers by those who really wouldn't have the first clue.

I drive on average 12 hours a day, a case of having to in the current climate and most weeks, 7 days. There is absolutely no way I would be able to drive a vehicle that large, around a town like Brighton all day or night and have to contend with all that they have to, including abusive or drunk passengers.

I'm very fortunate with regard to the fact that if I feel that someone has had too much to drink and may be ill, I just politely refuse to take them. If people are using foul language outside my cab before trying to get in, I can simply tell them to learn some manners and how to behave correctly before leaving them on the pavement. Bus drivers don't have that luxury.

I think that the biggest problem is the sheer number of buses, creeping around our streets with hardly any, ever being close to full. Perhaps if they just cut down the numbers, both buses and cars would be able to get about more easily. Do we really need buses every 5 minutes on some routes, as I keep seing on the backs of buses, as I sit behind a long line of them?

Would be a good start if the moaners gave a little thought to some of the problems faced by hard working and decent citizens like bus divers, before opening their mouths, or as is the case on here, spouting rubbish from behind a keyboard. Pretty sure that bus drivers could find fault with the jobs the moaners do, if they were sad enough to bother.
Nice to know you break the European Working Time Directive, 12 hours a day/ 7 days a week. When they introduce chips on your card mate and you have to do your CPC licence you are *+*+*+ed. Also by working 12 hour shifts you are not only a danger to yourself but also your passengers and other road users... think about it, the rules are there for a reason not for you to rack up higher take home pay (but I guess you need to do it, but it's wrong)
[quote][p][bold]Brighton Taxi Driver[/bold] wrote: I am truly astonished at some of the whining going on with regards to the qualities of bus drivers by those who really wouldn't have the first clue. I drive on average 12 hours a day, a case of having to in the current climate and most weeks, 7 days. There is absolutely no way I would be able to drive a vehicle that large, around a town like Brighton all day or night and have to contend with all that they have to, including abusive or drunk passengers. I'm very fortunate with regard to the fact that if I feel that someone has had too much to drink and may be ill, I just politely refuse to take them. If people are using foul language outside my cab before trying to get in, I can simply tell them to learn some manners and how to behave correctly before leaving them on the pavement. Bus drivers don't have that luxury. I think that the biggest problem is the sheer number of buses, creeping around our streets with hardly any, ever being close to full. Perhaps if they just cut down the numbers, both buses and cars would be able to get about more easily. Do we really need buses every 5 minutes on some routes, as I keep seing on the backs of buses, as I sit behind a long line of them? Would be a good start if the moaners gave a little thought to some of the problems faced by hard working and decent citizens like bus divers, before opening their mouths, or as is the case on here, spouting rubbish from behind a keyboard. Pretty sure that bus drivers could find fault with the jobs the moaners do, if they were sad enough to bother.[/p][/quote]Nice to know you break the European Working Time Directive, 12 hours a day/ 7 days a week. When they introduce chips on your card mate and you have to do your CPC licence you are *+*+*+ed. Also by working 12 hour shifts you are not only a danger to yourself but also your passengers and other road users... think about it, the rules are there for a reason not for you to rack up higher take home pay (but I guess you need to do it, but it's wrong) Dave At Home
  • Score: 0

10:45pm Wed 26 Feb 14

Gary1973 says...

I noticed that Martin Harris repled to this story in a letter saying he was proud of his drivers. After reading this story and the replies, that cannot be true.
I noticed that Martin Harris repled to this story in a letter saying he was proud of his drivers. After reading this story and the replies, that cannot be true. Gary1973
  • Score: 0

Comments are closed on this article.

click2find

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree