A woman left living with constant pain in her shoulder following surgery has received a six-figure settlement.

Caroline Jeanne, from Albourne, near Haywards Heath, fell from her horse in May 2008 and was taken to accident and emergency at the Princess Royal Hospital with a dislocated shoulder.

She went to a private surgeon for treatment where she had multiple operations to repair the damage.

But errors during the initial surgery have now left her in constant pain and Mrs Jeanne instructed specialist medical lawyers to investigate and secure her a settlement to help with her recovery.


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Following her accident Mrs Jeanne was referred to David Ricketts, based at Nuffield Hospital in Haywards Heath and after MRI scans it was recommended she undergo shoulder surgery to repair the damage.

In September 2008 Mr Ricketts inserted two metal screws into her shoulder socket to secure the injury.

However, expert medical evidence secured by law firm Irwin Mitchell found that he failed to use the correct metal screws and ensure that they were correctly inserted into the bone which caused damage to the shoulder joint. Irwin Mitchell has now secured a six-figure settlement for the pain and suffering caused.

Mrs Jeanne said: “I was incredibly disappointed by the treatment I received under the care of Dr Ricketts at Nuffield Hospital.

“I expected to make a quick recovery as I thought it was a simple operation, but instead, years down the line I am still in almost constant pain.

“The last few years have really taken its toll on my life, as I am still receiving treatment and having to rely on pain relief on a daily basis to manage my pain, but I am relieved that now the legal proceedings are over and that I can now begin to look to the future.”

Marcos Eleftheriou, a specialist medical lawyer at Irwin Mitchell, added: “The effect of her injuries has been life-changing. She requires assistance with many day to day tasks and is no longer able to fully enjoy her love of horse-riding.

“However, we are pleased that the settlement has now been agreed and that Caroline can continue with her recovery and rehabilitation.

“We can only hope that lessons have been learned from this case and that better training is implemented where necessary.”