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Medical secretaries protest at outsourcing of Crawley patients' letter typing
WITH VIDEO: Hospital workers have been protesting against the use of a private company to type up patients' letters.
Protesters gathered outside Crawley Hospital yesterday lunchtime to highlight their concerns.
Last year Surrey and Sussex Healthcare NHS Trust agreed to allow a private company a trial to type up dictated letters instead of its medical secretaries.
At the end of the year it launched a consultation on outsourcing some of the duties carried out by medical secretaries.
Staff fear this could lead to staff either taking a pay cut or losing their jobs.
The demonstration was organised by Unison, which warns outsourcing could have implications on patient safety, confidentiality and confidence.
They say medical secretaries already provide a high quality service and the change would not save money.
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