Saltdean water loss a trade turn-off

Water loss a trade turn-off

Water loss a trade turn-off

First published in News by

Traders claim they will lose thousands of pounds in revenue when a water firm cuts off their supply for a day.

About 30 businesses in Longridge Avenue, Saltdean, will have their water cut off from 9am to 3pm tomorrow for routine maintenance.

Company bosses only found out their supplies would be disrupted when Southern Water posted cards through their doors on Friday afternoon.

Managers and bosses at the firms, which include a laundrette, a hairdressers and a dog grooming salon, say they were not given enough notice and are set to lose thousands in cancelled bookings.

Stella Newman, of The Hair Company, said: “We won’t be able to see to our clients.

“What we’re annoyed about is that we weren’t even told. We only knew because people from businesses up the road came and told us on Friday evening.

“If we had a week’s notice we could have shuffled things around. But we got no notice at all. It’s disgusting. How are people meant to run a business when they’re doing this sort of thing?

“Southern Water said it’s in our interest but it’s not in my interest to shut the business down for the day.

“I understand the work has to be done but if I had notice we could have moved things about.”

Southern Water apologised for the disruption but said it hoped to complete the maintenance quicker than planned.

However John Hanson, of Dapper Dogs pet salon, said the water company should compensate businesses.

He said: “We’re a dog grooming salon and we’re going to have to cancel around ten bookings with nothing as much as a penny back from Southern Water in compensation.

“They’re doing other work from 10pm to 6am in another residential road in Saltdean on the same night. It would make more sense to do the residential road in the day time and the businesses at night.

“Southern Water ha chosen to close down 30 shops, costing tens of thousands of pounds of lost income, unpaid wages and income tax to avoid paying a little overtime as they regularly work nights.

“We had two days notice yet they have known for many weeks.”

A spokesman from Southern Water said: "Water supplies for some customers in Saltdean will be temporarily disrupted on Tuesday.

“We need to shut the water off in order to fix a leaking water main in Saltdean Vale.

“The job has been scheduled for 9am. We have allowed six hours to complete the repair but hope to have it fixed sooner.

“We understand this may cause some disruption to people living and working in the area and apologise in advance for any inconvenience.”

Comments (7)

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10:30am Mon 14 Apr 14

Hove Actually says...

Southern water said..
but what they meant was "suck it up loser we do what we want when we want
get over it and pay us all the same".

I think they would make good green Councillors
Southern water said.. but what they meant was "suck it up loser we do what we want when we want get over it and pay us all the same". I think they would make good green Councillors Hove Actually
  • Score: 6

10:39am Mon 14 Apr 14

spa301 says...

I think it's shocking that Southern water be allowed to ride roughshod over these small business's. Why on earth can't they schedule the maintenance for after 6pm? If for whatever reason they're unable to then they need to offer adequate compensation. How on earth is a launderette meant to function? A dog grooming or hairdresser business can't take bookings in the hope that Southern Water might finish earlier than planned!
Major companies should not be allowed to treat small business's in such a cavalier and bullying manner.
I think it's shocking that Southern water be allowed to ride roughshod over these small business's. Why on earth can't they schedule the maintenance for after 6pm? If for whatever reason they're unable to then they need to offer adequate compensation. How on earth is a launderette meant to function? A dog grooming or hairdresser business can't take bookings in the hope that Southern Water might finish earlier than planned! Major companies should not be allowed to treat small business's in such a cavalier and bullying manner. spa301
  • Score: 11

11:21am Mon 14 Apr 14

paul76 says...

spa301 wrote:
I think it's shocking that Southern water be allowed to ride roughshod over these small business's. Why on earth can't they schedule the maintenance for after 6pm? If for whatever reason they're unable to then they need to offer adequate compensation. How on earth is a launderette meant to function? A dog grooming or hairdresser business can't take bookings in the hope that Southern Water might finish earlier than planned! Major companies should not be allowed to treat small business's in such a cavalier and bullying manner.
Maintenance after 6pm? When everybody has returned home after work and are trying to cook dinner and shower etc. It is done during the day to minimise the impact. Pretty sure the business owners would kick off if the maintence wasn't done, and there was a bigger issue because of a burst pipe or something that meant no water for a week. You can't please some people.

I am also sure each business will not loss £1,000's from one day. If they do, then I am in the wrong job and clearly need to be washing dogs, hair or clothes every day.
[quote][p][bold]spa301[/bold] wrote: I think it's shocking that Southern water be allowed to ride roughshod over these small business's. Why on earth can't they schedule the maintenance for after 6pm? If for whatever reason they're unable to then they need to offer adequate compensation. How on earth is a launderette meant to function? A dog grooming or hairdresser business can't take bookings in the hope that Southern Water might finish earlier than planned! Major companies should not be allowed to treat small business's in such a cavalier and bullying manner.[/p][/quote]Maintenance after 6pm? When everybody has returned home after work and are trying to cook dinner and shower etc. It is done during the day to minimise the impact. Pretty sure the business owners would kick off if the maintence wasn't done, and there was a bigger issue because of a burst pipe or something that meant no water for a week. You can't please some people. I am also sure each business will not loss £1,000's from one day. If they do, then I am in the wrong job and clearly need to be washing dogs, hair or clothes every day. paul76
  • Score: -4

12:35pm Mon 14 Apr 14

tykemison says...

A spokesman for southern water says"we apologise in advance"surely, it would have been more sensible to "inform"in advance!! It is being done during work hours as all amenity companies have recently decided paying overtime or extra money for unsociable hours is a last resort and have agreed with the tories they can do whatever they want when they want at the paying publics expense.
A spokesman for southern water says"we apologise in advance"surely, it would have been more sensible to "inform"in advance!! It is being done during work hours as all amenity companies have recently decided paying overtime or extra money for unsociable hours is a last resort and have agreed with the tories they can do whatever they want when they want at the paying publics expense. tykemison
  • Score: 9

12:44pm Mon 14 Apr 14

Fairfax Aches says...

Saltdean? I'd turn off the water, electricity and gas permanently, provide 24 hours notice and then napalm the entire area-especially the LIDLS, benefits offices and public houses.
Saltdean? I'd turn off the water, electricity and gas permanently, provide 24 hours notice and then napalm the entire area-especially the LIDLS, benefits offices and public houses. Fairfax Aches
  • Score: -7

1:01pm Mon 14 Apr 14

spa301 says...

Fairfax Aches wrote:
Saltdean? I'd turn off the water, electricity and gas permanently, provide 24 hours notice and then napalm the entire area-especially the LIDLS, benefits offices and public houses.
Great idea, now where exactly is the Lidle and benefits office in Saltdean?
All your posts are pathetic drivel designed to get shocked reactions. Sad little tw4t.
[quote][p][bold]Fairfax Aches[/bold] wrote: Saltdean? I'd turn off the water, electricity and gas permanently, provide 24 hours notice and then napalm the entire area-especially the LIDLS, benefits offices and public houses.[/p][/quote]Great idea, now where exactly is the Lidle and benefits office in Saltdean? All your posts are pathetic drivel designed to get shocked reactions. Sad little tw4t. spa301
  • Score: 10

1:37pm Mon 14 Apr 14

tykemison says...

Fairfax Aches wrote:
Saltdean? I'd turn off the water, electricity and gas permanently, provide 24 hours notice and then napalm the entire area-especially the LIDLS, benefits offices and public houses.
24 hours notice seems a tad lenient fair fax,you going soft lad?
[quote][p][bold]Fairfax Aches[/bold] wrote: Saltdean? I'd turn off the water, electricity and gas permanently, provide 24 hours notice and then napalm the entire area-especially the LIDLS, benefits offices and public houses.[/p][/quote]24 hours notice seems a tad lenient fair fax,you going soft lad? tykemison
  • Score: 1

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