More than 150 passengers and cabin crew trapped in airport corridor

Gatwick Airport

More than 150 passengers and cabin crew trapped in airport corridor

First published in News

Scores of air passengers were trapped in an airport corridor after staff apparently shut up shop before their flight had disembarked.

More than 150 passengers and cabin crew were forced to bang on doors and shout for help for 30 minutes after their arrival at Gatwick Airport was barred by a locked door.

Customers said they considered setting off fire alarms to alert staff to their plight but were worried they would be arrested.

The problems began for the British Airways passengers when their 7pm flight on Wednesday from Glasgow was delayed by three hours by a French air traffic controllers’ strike.

When the flight landed just before midnight, customers discovered they were trapped.

Katy Shaw, principal lecturer in contemporary literature at the University of Brighton, was flying home after a day trip to Glasgow for a PhD exam.

She said: “We were walking around the security desks and trying to find a phone to ring to let somebody know.

“It was all a big mess up and we were all trying to think what to do.

“Some of us started tweeting Gatwick.

“I have never seen so many businessmen in suits banging on doors.

“It was strange that they hadn’t picked us up on the security cameras, I guess it was just a breakdown in communication.

“After about 30 minutes somebody came round and let us out.”

A Gatwick spokesman said: “We are aware of the incident and apologise for the inconvenience to the passengers.”

Comments (6)

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4:35pm Fri 27 Jun 14

Goldenwight says...

Amazing, isn't it, that we have massive levels of security to keep undesireables out of airports yet they are unable to notice a whole plane load of people where they shouldn't be. Fatuously, maybe if a couple of them had wrapped teatowels around their heads or covered their faces then they would have been released within seconds by a team of 400 Police armed with submachine guns storming the corridor?

I think that airport security needs some serious review...
Amazing, isn't it, that we have massive levels of security to keep undesireables out of airports yet they are unable to notice a whole plane load of people where they shouldn't be. Fatuously, maybe if a couple of them had wrapped teatowels around their heads or covered their faces then they would have been released within seconds by a team of 400 Police armed with submachine guns storming the corridor? I think that airport security needs some serious review... Goldenwight
  • Score: 15

4:36pm Fri 27 Jun 14

Goldenwight says...

...or alternatively if only one of them had thought to light a cigarette in the 'No Smoking' area!
...or alternatively if only one of them had thought to light a cigarette in the 'No Smoking' area! Goldenwight
  • Score: 17

7:08pm Fri 27 Jun 14

Hove Ex-Pat says...

So, they cannot cope with existing numbers of passengers, & yet they want to open a second runway, which will double the passenger traffic. They need to get their act together rather quickly.
So, they cannot cope with existing numbers of passengers, & yet they want to open a second runway, which will double the passenger traffic. They need to get their act together rather quickly. Hove Ex-Pat
  • Score: -1

11:13pm Fri 27 Jun 14

NickBrt says...

i do hope anyone travelling in Business Class didn't have to suffer the added indignity of being trapped next to an ECONOMY passenger... yeuck.
i do hope anyone travelling in Business Class didn't have to suffer the added indignity of being trapped next to an ECONOMY passenger... yeuck. NickBrt
  • Score: 7

11:28pm Fri 27 Jun 14

MasonStorm says...

LOL
LOL MasonStorm
  • Score: 2

12:05pm Sun 29 Jun 14

Old Ladys Gin says...

NickBrt wrote:
i do hope anyone travelling in Business Class didn't have to suffer the added indignity of being trapped next to an ECONOMY passenger... yeuck.
It has happened to me but I bore it with good grace.
Noblesse oblige and all that.
[quote][p][bold]NickBrt[/bold] wrote: i do hope anyone travelling in Business Class didn't have to suffer the added indignity of being trapped next to an ECONOMY passenger... yeuck.[/p][/quote]It has happened to me but I bore it with good grace. Noblesse oblige and all that. Old Ladys Gin
  • Score: 0

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