Baggage collection delays at Gatwick

Baggage collection delays at Gatwick

Baggage collection delays at Gatwick

First published in News

Passengers at Gatwick Airport are facing delays of up to 90 minutes to reclaim their baggage.

A staff shortage at Swissport - one of three baggage handling companies working at the airport - has been blamed for the wait.

A spokeswoman for the airport said: "Gatwick would like to apologise for the longer than usual wait for bags some passengers have experienced this weekend.

"We are working closely with the ground handling teams at Gatwick, who are employed directly by our airlines, to improve delivery speed and service levels."

 

Comments (2)

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12:02pm Mon 30 Jun 14

MrHove says...

This has been going on for sometime now.

I came back from Turkey at the end of May and we had to wait over 3 hours for our luggage because of Swissport.
If there is a staff shortage perhaps they should look at a recruiting more staff? just a thought.
This has been going on for sometime now. I came back from Turkey at the end of May and we had to wait over 3 hours for our luggage because of Swissport. If there is a staff shortage perhaps they should look at a recruiting more staff? just a thought. MrHove
  • Score: 1

12:51pm Mon 30 Jun 14

IRISH DEFENCE FORCES VETERANS UK says...

I came back from the MED on Thursday, and I only waited 10 min.
I came back from the MED on Thursday, and I only waited 10 min. IRISH DEFENCE FORCES VETERANS UK
  • Score: 1

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