THE Broadwater branch of Michael Jones Estate Agents has been recognised as one of the best estate and lettings agent offices in the country.

It won the Highly Rated Sales award at the prestigious Best Estate Agent Guide awards in London.

The awards highlight the top estate and letting agent branches as assessed by The Property Academy, who based its findings on a combination of agents’ performance and customer service.

Working with data from their its partner, Rightmove, it assessed more than 25,000 estate agency sales and lettings branches, including three million sales and lettings transactions, 50 million leads and three billion property views.

The Property Academy also carried out the biggest mystery shopping exercise ever undertaken with over 30,000 sets of consumer interactions analysed.

Peter Hassell, Broadwater branch manager, said: “We are delighted to have received this award, especially as it acknowledges our own performance as well as the excellent service we provide to our customers.

“We’d like to thank all our customers who took part and shared their satisfaction of our service with the nation.

“We are immensely proud and this will only motivate myself and the rest of the team to continue providing the best possible service and expertise we can to all of our customers.”

Managing Director Mike Jones said: “Michael Jones is one of the leading and most respected, independently-owned estate and letting agents in West Sussex.

“We pride ourselves on building great relationships with our customers to really understand their requirements and exceed their expectations.”