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4:10pm Saturday 7th August 2010 in
Brighton and Hove Albion’s new home at Falmer will be a cashless stadium.
Fans using the American Express Community Stadium will pay for merchandise, food and drink using smart cards modelled on London Underground’s Oyster card system.
Every fan visiting the new stadium, which will host its first league game in August next year, will be issued with their own personal smart card.
Season ticket holders will automatically have all league games uploaded on the cards, which are intended to shorten queues at the ground.
They will simply “top up” with the necessary credit for additional cup matches.
Fans will be able to put credit on their smart cards in the same way as mobile phones are topped up, allowing them purchase refreshments without fumbling around for loose change.
The smart cards will also store loyalty data, like the number of home and away matches an individual has attended, making the allocation of tickets for popular games less of an administrative headache for the club and supporter.
Comments(14)
Ringmer Rich
says...
12:50am Sun 8 Aug 10
Steve Concerned
says...
5:52am Sun 8 Aug 10
mtmoocher
says...
9:15am Sun 8 Aug 10
Dave At Home
says...
10:09am Sun 8 Aug 10
Steve Concerned wrote:exactly, how will one offs and away supporters pay/get hold of these cards? ....
How will Away Visitors be dealt with?
Fight Back
says...
10:10am Sun 8 Aug 10
mtmoocher wrote:The only way to get to the stadium for most will be public transport such as train or park and ride. The club has already stated that tickets will be available at all the park and ride sites and at the railway stations. Hardly difficult for the casual supporter to decide at the last minute to drive to a P&P site, buy a ticket and jump on the bus !
What an ill-thought out idea. I don't like giving my shoe-size & what I've had for breakfast, in order to watch a game of football. This will definitely put off the casual supporter or impulse attendee as it's just too much hassle. I attend more away matches than home but was considering Falmer. This proposal has now killed that idea.
davyboy
says...
10:48am Sun 8 Aug 10
PeteBrighton
says...
12:29pm Sun 8 Aug 10
Rita Snatch
says...
2:49pm Sun 8 Aug 10
Cap'n Pugwash
says...
5:14pm Sun 8 Aug 10
stan bailey
says...
7:35pm Sun 8 Aug 10
mtmoocher
says...
8:17am Mon 9 Aug 10
Fight Back wrote:I choose not to own a car & live on a perfectly good bus route direct to Falmer. Can't see the point of heading into town, queuing at an already-crowded railway station (or P&P site?) just to watch a game of football. I just want to decide to go on the day, turn up & pay to go in with CASH. So you are factually wrong when you assert that it is "hardly difficult for the casual supporter..". It patently is difficult & the idea shows a basic lack of insight & understanding of the impulse customer. Withdean gets less than 8,000 fans & rarely sells out. The Club want to increase crowds at Falmer & the wish-list is more season-ticket sales topped up with casual supporters. People who decide to attend at the last minute will now have to queue at a faceless machine before queuing at a faceless gate to gain entrance to the ground. If I want a pie or a Bovril, I need a smart card to pay for it & thus lack control of my budget. Hardly a welcoming match-day experience & one that I shall probably avoid due to the hassle. I am sure I am not alone!
mtmoocher wrote: What an ill-thought out idea. I don't like giving my shoe-size & what I've had for breakfast, in order to watch a game of football. This will definitely put off the casual supporter or impulse attendee as it's just too much hassle. I attend more away matches than home but was considering Falmer. This proposal has now killed that idea.The only way to get to the stadium for most will be public transport such as train or park and ride. The club has already stated that tickets will be available at all the park and ride sites and at the railway stations. Hardly difficult for the casual supporter to decide at the last minute to drive to a P&P site, buy a ticket and jump on the bus !
Fight Back
says...
11:00am Mon 9 Aug 10
mtmoocher wrote:Your argueing that you should be able to pay on the gate rather than against a cashless stadium. You can thank the idiots at LDC and Falmer Parish Council for that - it's part of the playing conditions.
Fight Back wrote:I choose not to own a car & live on a perfectly good bus route direct to Falmer. Can't see the point of heading into town, queuing at an already-crowded railway station (or P&P site?) just to watch a game of football. I just want to decide to go on the day, turn up & pay to go in with CASH. So you are factually wrong when you assert that it is "hardly difficult for the casual supporter..". It patently is difficult & the idea shows a basic lack of insight & understanding of the impulse customer. Withdean gets less than 8,000 fans & rarely sells out. The Club want to increase crowds at Falmer & the wish-list is more season-ticket sales topped up with casual supporters. People who decide to attend at the last minute will now have to queue at a faceless machine before queuing at a faceless gate to gain entrance to the ground. If I want a pie or a Bovril, I need a smart card to pay for it & thus lack control of my budget. Hardly a welcoming match-day experience & one that I shall probably avoid due to the hassle. I am sure I am not alone!
mtmoocher wrote: What an ill-thought out idea. I don't like giving my shoe-size & what I've had for breakfast, in order to watch a game of football. This will definitely put off the casual supporter or impulse attendee as it's just too much hassle. I attend more away matches than home but was considering Falmer. This proposal has now killed that idea.The only way to get to the stadium for most will be public transport such as train or park and ride. The club has already stated that tickets will be available at all the park and ride sites and at the railway stations. Hardly difficult for the casual supporter to decide at the last minute to drive to a P&P site, buy a ticket and jump on the bus !
lukeguk
says...
9:50am Tue 10 Aug 10
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Crunchie says...
7:43pm Sat 7 Aug 10