Brighton mum launches legal battle against Facebook trolls (From The Argus)
Get involved: Send your news, views, pictures and video by texting SUPIC to 80360 or email us.
Brighton mum launches legal battle against Facebook trolls
2:00pm Wednesday 16th May 2012 in News
LEGAL BATTLE: Nicola Brookes
A mother has launched a landmark legal battle to unmask the cyberbullies who have taunted her.
Brighton woman Nicola Brookes, who was hounded by “trolls” impersonating her on Facebook, is planning to take the social networking site to the High Court to demand it hands over the details of the trolls.
Ms Brookes suffered “unbearable” online taunts and insults after posting a comment in support of Woodingdean X-Factor contestant Frankie Cocozza.
Her lawyers hope to be able to force Facebook to hand over the details of the computer addresses for those responsible for harassing her so she can launch a civil prosecution against them.
If Ms Brookes’ case is successful it would be the first time Facebook has been made to hand over users’ details.
She said: “Somehow these people recently got hold of my home address and started sharing it out amongst themselves.
“They were saying they were going to come down to Brighton and harass me in person. I feel completely exposed and very afraid.
“The authorities have a responsibility to find these people because they are committing a crime and if Facebook can help, they should.”
Rupinder Bains, a partner at Ms Brookes’ specialist internet legal firm Bains Cohen, said: “The first step is to make Facebook provide us details of the trolls.
“By using that information we can then prove who actually did what on Facebook. I believe it is the first time the law has ever been used against internet trolls.”
Sussex Police said it was “notoriously difficult” to trace those responsible for setting up false profiles.
Ms Brookes’ turmoil began when she posted a message on Facebook supporting Frankie Cocozza.
Within 24 hours she had been sent hundreds of abusive messages.
Then she discovered that an internet troll had set up a fake account in her name and was sending messages, many with explicit content, to Cocozza’s 98,000 online fans.
A spokesman for Facebook said the firm could not comment on Ms Brookes’ case.
He added: “We are clear that there is no place for bullying or harassment on Facebook and we respond aggressively to reports of potential abuse. Reports involving harassment are prioritised, reviewed by a trained team of reviewers and removed if they violate our terms.”
Comments(13)
MuammarQaddafi
says...
2:39pm Wed 16 May 12
Archie Bun wrote:Too right. This is all about exposure for the solicitors; publicity if they win and money even if they lose. As Ice-T put it, 'Freedom of speech--just watch what you say.'
Doomed to failure. Honestly she should just drop it. She had the option of not going on Facebook. Not that I'm defending the people who did it, but to take this to it's logical conclusion anonymity will be removed from the interwebs. She cannot win, and will just possibly inflame the situation. Anyone can set up an untraceable account with a false name and a proxy server. And rightfully so! (not for facebook, i mean in general). And i think you'll find the law has been used many times on 'trolls'. I think she is being egged on by the solicitors with a case she cannot win but will still have to pay for.
Cooley
says...
2:48pm Wed 16 May 12
Alan G Skinner
says...
2:52pm Wed 16 May 12
Thetruth666
says...
4:24pm Wed 16 May 12
Archie Bun
says...
4:51pm Wed 16 May 12
Thetruth666 wrote:It would be libel. But i think you are missing the point. It would not be in the public interest. Anonymity is very important. Think about it. You haven't used your real name on here. Have you any idea how much time and resources it would take to investigate every case where someone got upset about a website comment? And she doesn't 'own' her name, it's not unique. Better just to let it drop and forget it. Troll wins but nothing you can do.
I think its more the case that people are setting up accounts in her name and using them to slander her.I should think that being a victim of this must be awful.I for one think it would be in the public best interest if people new that they could be traced.
mimseycal
says...
4:54pm Wed 16 May 12
Fight Back
says...
7:00pm Wed 16 May 12
1. Why did she give out personal information on Facebook ?
2. Why did she not lock down her Facebook account ?
3. Why did she not just stop using Facebook ?
The stupid woman is after a fast buck. Well, if that's what she wants then she should move to the USA.
Maxwell's Ghost
says...
8:02pm Wed 16 May 12
It would be best not to enter the public domain if she intends to pursue a case.
mimseycal
says...
11:09pm Wed 16 May 12
http://www.prweek.co
m/uk/news/1131751/by
field-lobbying-tough
ening-laws-internet-
trolls/
mimseycal
says...
8:35am Thu 17 May 12
all_cats_are_grey
says...
11:03pm Mon 21 May 12
The problem could be solved overnight if Facebook took sensible steps to enforce the 'real names' policy which it claims to be using, and if it took realistic and timely action against the minority of troll users who do not want to play by the same rules as the rest of us. But instead, they pretend that asking for an email address and a telephone number is the same as verification of identity - which is completely ridiculous.
The point about anonymity is that if one wants it, there are plenty of places one can go to to play stupid trolling games with hidden identities. All the rest of us need to know is where those places are so we can avoid them like the plague and leave the trolls to troll each other.
Yes, as Archie Bun suggests, anonymity is important. But NOT on Facebook. On a social network like Facebook, trust is essential. We need to be certain that the people we are talking to are who they say they are, and we need to have mechanisms in place to ensure that they take responsibility for their free speech. I am not asking for addresses to be made public, but I am asking that Facebook be certain that it knows who is who and responds to appropriate legal requests for disclosure when asked to do so by a court of law.
I also disagree with the contention that fighting back is the wrong thing to do. Whether or not Ms. Brookes fights back or not is entirely her decision. I'm sure it would be better for the trolls if she just shut up and took the abuse being handed out to her without complaint, or if she allowed herself to be hounded off of the network, but I tend to agree with her - hiding from the bullies is not a real solution. And that is the bottom line. Ms. Brookes is the victim here. Why should she be forced to adjust her behaviour so that the trolls can continue to abuse her and others without sanction? I say good on her. Even if she does not get everything she wants, she is at least bringing the issue to the media and hopefully her action will contribute to Facebook becoming a safer and more responsible network we can all use safely.
all_cats_are_grey
says...
11:26pm Mon 21 May 12
Fight Back wrote:She gave out her personal information because by default that is what Facebook was set up to do. Facebook encourages openness.
I don't condone what the trolls did but ....
1. Why did she give out personal information on Facebook ?
2. Why did she not lock down her Facebook account ?
3. Why did she not just stop using Facebook ?
The stupid woman is after a fast buck. Well, if that's what she wants then she should move to the USA.
She may have failed to lock down her Facebook account because the privacy settings on Facebook are massively complicated and difficult to administer.
Why should she stop using Facebook? She has every right to use it, the same as anyone else.
As for the derogatory comment, I have reported it. I do not believe it is acceptable that you abuse the victim of abuse here as she has been abused on Facebook.
Archie Bun says...
2:27pm Wed 16 May 12