Fat-loss firm sends text to sack its Brighton workers

REDUNDANT: Freya Miles, left, and Rochelle Thorpe REDUNDANT: Freya Miles, left, and Rochelle Thorpe

Three workers have been sacked by text message from a weight-loss firm.

Beauticians Rochelle Thorpe, 22, Freya Miles, 22 and Stacey Walker, 29, said that Ultra Sound Weight Loss, based in Queensberry House, Queen’s Road, Brighton, were all sent a text message from company bosses telling them they had been made redundant.

They said the firm shut down following a string of complaints from dissatisfied clients and claim they are owed thousands of pounds in back pay.

Stacey Walker, from Hove, said she was sacked while treating a client.

She said: “The client knew before I did that the business was closing. She told me that she had received a text saying that it was closing down. Then I was sent a text saying I had been made redundant.”

Rochelle Thorpe, from Saltdean, said: “It was really upsetting to be sacked this way. It is hard enough to find work as it is. I was really pleased to get the job and this is a real setback. I can’t afford to drive my car and pay my bills.”

Freya Miles, who lives in Hanover, said she heard about the company through the Job Centre centre and was interviewed by email.

She said: “I never met the manager Christina Henry and she was always hard to get in touch with. We had to set the treatment room up ourselves. Clients would hear about the service through online voucher offers and we made an appointment by email.”

The text message sent to them by Christina Henry read: “Hi. I will be calling you all individually but this is the quickest way of letting you know what’s happening.

“Our investigators are not happy with the number of complaints and so we feel the best option for USWL will be to close the clinics for one month on a temporary basis.”

According to the company website, the service uses ultrasound waves to break down excess fat, with customers paying £65 for a 20-minute session.

A consumer website has been inundated with complaints about the company stating that sessions they paid for were cancelled. Ultra Sound workers across the country used the web forum to say that they had received the same text as the Brighton staff.

The Argus called Ultra Sound Weight Loss several times yesterday but our calls were not returned.

Comments(31)

Ligand Fields says...
1:36pm Wed 4 Jul 12

So what's the story here? These girls worked for a company that was happy to take money off fat people, offering them bogus fake treatments, and now they're aggrieved when the scam has imploded?

sdhgfhfuyt says...
1:42pm Wed 4 Jul 12

Probably sums up the strength of the management, and their willingness to exploit dietary fads to make a short term gain at the expense of consumer and their employees - they were not tenured long enough to make an unfair dismissal claim I take it ?

Ligand Fields says...
1:45pm Wed 4 Jul 12

sdhgfhfuyt wrote:
Probably sums up the strength of the management, and their willingness to exploit dietary fads to make a short term gain at the expense of consumer and their employees - they were not tenured long enough to make an unfair dismissal claim I take it ?
in what way are the employees not complicit in the scam? How much money did this pair take off desperate fatties, with their bull-sheet "ultrasound" snake oil?

Ashles says...
1:54pm Wed 4 Jul 12

I agree - the whole story here seems to be "Staff working for dodgy company selling fake product lose jobs"
Next time maybe they'll consider working for a slightly more ethical company and thus put themselves at less risk of redundancy.

Ligand Fields says...
2:02pm Wed 4 Jul 12

I'll say one thing though - it's pretty ridiculous that the JobCentre "Plus" are pushing people into taking jobs with scam companies promoting fake products.

Ligand Fields says...
2:22pm Wed 4 Jul 12

Hilariously, the Argus ads are still coming up at me saying "Lose a stone in 3 months" beside this story. All the lulz!

clubrob6 says...
2:22pm Wed 4 Jul 12

Never met the manager,set up treatment room themselves.Obvious scam use workers to clients realise treatment does not work,when complaints come in SHUT UP SHOP.I think these workers can say goodbye to any wages owed as they too have been scammed.Imust admit im guilty of using cowardly texting to dump a partner in the past so im not qualified to make comments on that score.

Goldenwight says...
2:32pm Wed 4 Jul 12

Company scams customers, Auditors highlight failings in control-not to mention products- then staff dismissed with no notice?

If there is anyone from Barclays watching, you appear to have achieved all but the last. Can you make it a priority?

Beethoven says...
3:28pm Wed 4 Jul 12

Would they rather have waited 3 days to receive a letter?

GIVE UP says...
4:01pm Wed 4 Jul 12

Everyone lost POUNDS what's the problem?

Ashles says...
4:05pm Wed 4 Jul 12

I suppose it would be deeply unfair and inappropriate to make any comments regarding the size or figure of anyone working in a weight-loss, fat-zapping clinic?

ShorehamBeachcomber says...
4:23pm Wed 4 Jul 12

Good will, no'one picked up on the incompetent spelling in the text, now that is something to moan about

Morpheus says...
4:23pm Wed 4 Jul 12

Interviewed by email, sacked by text. At least the firm was consistent.

The Real Phil says...
4:24pm Wed 4 Jul 12

No one was sacked. They were made redundant when a dodgy company took the money and run. No story.

Ligand Fields says...
4:27pm Wed 4 Jul 12

"whaddya think I got for brainz - adipose tissue already??" #MartinLuther

rolivan says...
6:18pm Wed 4 Jul 12

I would have just taken what I was owed in equipment and waited for them to get back to me in Person.

Maxwell's Ghost says...
6:55pm Wed 4 Jul 12

Never work for a company which interviews you by email.
The company bosses are probably so fat they don't want employees to see that their silly treatment doesn't work.

Jo-scuba says...
6:58pm Wed 4 Jul 12

This was an offer through Groupon for Lipo-laser treatment (not necessarily just for "fat people", but to target problem areas and lose inches rapidly by breaking down the fat cells). I actually paid for this offer, and I actually ended up requesting a refund too after hearing concerning reports that people were not happy with the service. Reading this, I am glad I didn't go through with it because it concerns me greatly that three young girls were effectively left to run this on their own. To use laser equipment you need to have proper training and qualifications, and it bothers me that they do not appear to have been given any training by their manager or been supervised whilst using it??!! As sympathetic as I feel for these girls and the situation they now find themselves in (especially as I used to work for a certain Brighton based 'urban day-spa', with a manger who thought that she could adapt the employment laws to suit herself too!), I'm glad I didn't have the treatment. I suggest the girls look into getting together and taking their former manager to an an employment tribunal, as people like this cannot be allowed to keep getting away with putting their customers at risk, and messing around their staff, just for their own quick profit.

fmiles says...
7:06pm Wed 4 Jul 12

Ligand Fields wrote:
sdhgfhfuyt wrote:
Probably sums up the strength of the management, and their willingness to exploit dietary fads to make a short term gain at the expense of consumer and their employees - they were not tenured long enough to make an unfair dismissal claim I take it ?
in what way are the employees not complicit in the scam? How much money did this pair take off desperate fatties, with their bull-sheet "ultrasound" snake oil?
To confirm your questions, we took NO money of clients. We were employed under and hourly rate, we didn't even deal with the bookings or payment of the clients that was all done via a call center we just got a sheet daily to tell us who our clients were. The only reason I took this job is as I had to because the job center told me to. Before I took it I did a lot of research into to make sure the treatment we were doing wasn't just a scam and had been clinically approved. We built up a very good reputation with every single client we had and 99% of clients got results. All complaint were about the call center, booking system and management which we had no control over. We reported this to the newspaper so all client no we were cheated just as much as them and to warn any other people getting offers of the internet or working for a company with a similar system!!

Ligand Fields says...
7:39pm Wed 4 Jul 12

fmiles wrote:
Ligand Fields wrote:
sdhgfhfuyt wrote:
Probably sums up the strength of the management, and their willingness to exploit dietary fads to make a short term gain at the expense of consumer and their employees - they were not tenured long enough to make an unfair dismissal claim I take it ?
in what way are the employees not complicit in the scam? How much money did this pair take off desperate fatties, with their bull-sheet "ultrasound" snake oil?
To confirm your questions, we took NO money of clients. We were employed under and hourly rate, we didn't even deal with the bookings or payment of the clients that was all done via a call center we just got a sheet daily to tell us who our clients were. The only reason I took this job is as I had to because the job center told me to. Before I took it I did a lot of research into to make sure the treatment we were doing wasn't just a scam and had been clinically approved. We built up a very good reputation with every single client we had and 99% of clients got results. All complaint were about the call center, booking system and management which we had no control over. We reported this to the newspaper so all client no we were cheated just as much as them and to warn any other people getting offers of the internet or working for a company with a similar system!!
The clients were still paying for the "treatment", and you were abetting that. There's more SCIENCE FACT in that reality than in anything to do with your "treatments". You behaved unethically. You got stung. Serves you right.

Maxwell's Ghost says...
7:47pm Wed 4 Jul 12

For goodness sake leave these young girls alone. At least they got off their backsides and tried to work at a time when we have record unemployment rates for the under 25s.
These girls were also ripped off.
However, remember fat people, the best way to lose weight is a healthy diet and exercise, anything else is a quick fix or water loss.
Women seem to fall prey to lazy fat loss methods.

Bellaa says...
8:10pm Wed 4 Jul 12

http://www.birmingha
mmail.net/news/birmi
ngham-news/2012/07/0
2/four-birmingham-wo
rkers-sacked-by-text
-by-under-fire-ultra
sound-weight-loss-lt
d-97319-31300777/

John Steed says...
8:16pm Wed 4 Jul 12

Maxwell's Ghost wrote:
For goodness sake leave these young girls alone. At least they got off their backsides and tried to work at a time when we have record unemployment rates for the under 25s.
These girls were also ripped off.
However, remember fat people, the best way to lose weight is a healthy diet and exercise, anything else is a quick fix or water loss.
Women seem to fall prey to lazy fat loss methods.
the only worthwhile comment so far, well said

Reflect on your post says...
9:36pm Wed 4 Jul 12

The only worthwhile critique of a comment so far

GIVE UP says...
9:42pm Wed 4 Jul 12

If the jobcentre told you to take the job or lose your benefits take them to court as your employer

Andy R says...
11:24pm Wed 4 Jul 12

Ligand Fields wrote:
fmiles wrote:
Ligand Fields wrote:
sdhgfhfuyt wrote:
Probably sums up the strength of the management, and their willingness to exploit dietary fads to make a short term gain at the expense of consumer and their employees - they were not tenured long enough to make an unfair dismissal claim I take it ?
in what way are the employees not complicit in the scam? How much money did this pair take off desperate fatties, with their bull-sheet "ultrasound" snake oil?
To confirm your questions, we took NO money of clients. We were employed under and hourly rate, we didn't even deal with the bookings or payment of the clients that was all done via a call center we just got a sheet daily to tell us who our clients were. The only reason I took this job is as I had to because the job center told me to. Before I took it I did a lot of research into to make sure the treatment we were doing wasn't just a scam and had been clinically approved. We built up a very good reputation with every single client we had and 99% of clients got results. All complaint were about the call center, booking system and management which we had no control over. We reported this to the newspaper so all client no we were cheated just as much as them and to warn any other people getting offers of the internet or working for a company with a similar system!!
The clients were still paying for the "treatment", and you were abetting that. There's more SCIENCE FACT in that reality than in anything to do with your "treatments". You behaved unethically. You got stung. Serves you right.
You're such a jerk. One day, just maybe you'll "pronounce" on something you actually know about, but I'm not holding my breath......

sdhgfhfuyt says...
11:27pm Wed 4 Jul 12

Ligand Fields wrote:
sdhgfhfuyt wrote:
Probably sums up the strength of the management, and their willingness to exploit dietary fads to make a short term gain at the expense of consumer and their employees - they were not tenured long enough to make an unfair dismissal claim I take it ?
in what way are the employees not complicit in the scam? How much money did this pair take off desperate fatties, with their bull-sheet "ultrasound" snake oil?
The employees are no more complicit than Barclays retail employees are in the manipulation of LIBOR, get a grip pal.

Ligand Fields says...
10:10am Thu 5 Jul 12

sdhgfhfuyt wrote:
Ligand Fields wrote:
sdhgfhfuyt wrote: Probably sums up the strength of the management, and their willingness to exploit dietary fads to make a short term gain at the expense of consumer and their employees - they were not tenured long enough to make an unfair dismissal claim I take it ?
in what way are the employees not complicit in the scam? How much money did this pair take off desperate fatties, with their bull-sheet "ultrasound" snake oil?
The employees are no more complicit than Barclays retail employees are in the manipulation of LIBOR, get a grip pal.
Oh spare us the Nuremberg defence!

Andy R says...
2:56pm Thu 5 Jul 12

Ligand Fields wrote:
sdhgfhfuyt wrote:
Ligand Fields wrote:
sdhgfhfuyt wrote: Probably sums up the strength of the management, and their willingness to exploit dietary fads to make a short term gain at the expense of consumer and their employees - they were not tenured long enough to make an unfair dismissal claim I take it ?
in what way are the employees not complicit in the scam? How much money did this pair take off desperate fatties, with their bull-sheet "ultrasound" snake oil?
The employees are no more complicit than Barclays retail employees are in the manipulation of LIBOR, get a grip pal.
Oh spare us the Nuremberg defence!
Clearly not getting a grip then.....

Baldseagull says...
7:58pm Thu 5 Jul 12

Ligand Fields wrote:
sdhgfhfuyt wrote:
Ligand Fields wrote:
sdhgfhfuyt wrote: Probably sums up the strength of the management, and their willingness to exploit dietary fads to make a short term gain at the expense of consumer and their employees - they were not tenured long enough to make an unfair dismissal claim I take it ?
in what way are the employees not complicit in the scam? How much money did this pair take off desperate fatties, with their bull-sheet "ultrasound" snake oil?
The employees are no more complicit than Barclays retail employees are in the manipulation of LIBOR, get a grip pal.
Oh spare us the Nuremberg defence!
If the girls believed that the treatment they were offering was worthwhile, they are not complicit in any scam.

Morpheus says...
4:52pm Fri 6 Jul 12

How about telling us the truth instead of printing this distorted report? The Leader of 5 July displays the actual message the girls received. It says that the clinic will close for a month on a temporary basis; it would be unfair to keep them on and, importantly, when the clinic re-opens they would be happy to take them back on. OK, perhaps not very satisfactory for the girls or a good way for the company to behave, but not what you reported!!!

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