Increases in data protection breaches by Brighton and Hove council

Confidential town hall papers were thrown away in a security breach – after staff forgot to take all the notes out of a filing cabinet before discarding it.

The incident was one of 23 potential data protection breaches reported to bosses by Brighton and Hove City Council staff in the last year.

Among the other incidents, which were revealed in a Freedom of Information request, include nine cases of staff losing laptops with passwords attached to them.

Other reports include council tax forms sent to wrong homes, lost mobile phones and email addresses shared with third parties.

It marked a near six-fold increase in reported incidents, with figures showing there were only four reported breaches in 2011 and six in 2010.

The local authority said the dramatic rise was due to staff being more aware of its responsibilities.

It added no legal actions have been taken against the council in respect of the breaches.

An Argus reader, who made the FOI request, said: “This gives serious cause for concern.

“It should be made known to the people of Brighton and Hove that their council makes losses of personal information.

“I note that no action has ever been taken in response to losses.

“The council need to have the trust of individuals with very personal details and it appears they cannot be relied upon to maintain the privacy of these.”

Increased awareness

A council spokesman said: “The number of breaches reported has increased because of awareness-raising and training for staff and managers on the need to report breaches to our internal monitoring managers.

“In the past such things may have gone unnoticed. The fact that information on these breaches by public bodies is now freely available helps to keep it a priority.

“The extent to which private bodies meet such standards would be an interesting debate.

“The main measure being taken to prevent security breaches is continuing this programme of training and awareness.

“It’s something we take seriously and something we need to be constantly working on to keep in everyone’s mind.”

What do you think about the results of the FOI? Tell us by writing to our letters page, emailing letters@theargus.co.uk or leaving a comment at theargus.co.uk/news

Comments(3)

george smith says...
6:32pm Thu 6 Sep 12

Have people who had their private information misdealt with, been told?

NickBtn says...
9:26pm Thu 6 Sep 12

Losing a laptop, possible and forgivable. Writing your laptop password on your laptop - amazing and unforgivable. What's the point of having a password and then writing it on the laptop?!

That this should happen once is bad. At this stage managers should have seen and rebriefed security policy to keep passwords separate and secure...

If this really has happened NINE times then each of the staff concerned should be disciplined - if not removed for gross misconduct for keeping passwords with laptops. Also whoever is responsible for security should resign from embarrassment in not spotting the trend and resolving. If they don't go voluntarily then should be sacked.

The council spokesman implies that things are worse in the private sector. I doubt that from my experience. Anyone writing their password on their laptop and then losing it would be very lucky to keep their job.

leobrighton says...
10:27pm Thu 6 Sep 12

NickBtn wrote:
Losing a laptop, possible and forgivable. Writing your laptop password on your laptop - amazing and unforgivable. What's the point of having a password and then writing it on the laptop?!

That this should happen once is bad. At this stage managers should have seen and rebriefed security policy to keep passwords separate and secure...

If this really has happened NINE times then each of the staff concerned should be disciplined - if not removed for gross misconduct for keeping passwords with laptops. Also whoever is responsible for security should resign from embarrassment in not spotting the trend and resolving. If they don't go voluntarily then should be sacked.

The council spokesman implies that things are worse in the private sector. I doubt that from my experience. Anyone writing their password on their laptop and then losing it would be very lucky to keep their job.
Exactly. This is gross misconduct and incompetence on a grand scale. Just how does anyone lose a laptop let alone 9 people and of course with passwords attached. They obviously have an anything goes who cares attitude. We are the council! Everyone hates us but we don't care!

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