Postmen in Brighton and Hove struggling with new routes (From The Argus)
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Postmen in Brighton and Hove struggling with new routes
5:00pm Sunday 18th March 2012 in Sort It Out By Bill Gardner
POSTAL workers are struggling with cost-cutting changes to Royal Mail delivery routes, according to frustrated postmen and customers.
Furious residents in Brighton and Hove say they have waited more than two weeks for packages to be delivered from the North Road sorting office since phased changes began last month.
City postmen have been venting their anger online.
One postman complained: “Brighton has one quarter of the delivery office working the new revisions. It’s not been working at all.”
Another whistleblower on the site listed the North Road centre as one of a number of sorting offices “failing to adapt” to changes.
In February the Royal Mail announced routes would be revised with some deliveries pushed back as late as 3pm and mailbags replaced with trolleys.
Derek Oram, of Brighton, said: “I wait all morning for my post and a lot of the time it doesn’t arrive. I’m still waiting for a package posted over a week ago.
“My postman told me the sorting office is in chaos since the changes have been brought in.”
Angry Brighton resident Barry Smith said he had been waiting for a parcel for two weeks.
He said: “I have practically lived in the North Road delivery office over the last few weeks and it’s so frustrating.
“I spoke to a postman and he said the problem is the new routes have been worked out by computer. He said many are going back to the office with mail because they can’t get round in time.
“They need to get to grips with this soon.”
Mr Smith received an apology for the disruption at the North Road sorting office from Royal Mail.
Hove MP Mike Weatherley said: “It is quite clear that more planning should have gone into getting arrangements in place for extra staff during the transition.
“Whilst I am not impressed so far, I have every faith that the end result will be an improvement.”
A Royal Mail spokeswoman yesterday denied there had been any “significant delays” to post in Brighton.
She said: “These changes will require a period of adjustment for staff as the changes bed in.”
Comments(13)
caeos
says...
7:30pm Sun 18 Mar 12
lisafrancis123
says...
8:24pm Sun 18 Mar 12
chrisinbrighton
says...
9:44pm Sun 18 Mar 12
stupid people who voted them in got em selfs to blame or forgotten the 80's or too young too remember
the phoes the council houses i could list a few more
mtmoocher
says...
9:48pm Sun 18 Mar 12
.
Well they clearly don't know what is going on & should be removed immediately. When the one delivery strategy was foisted upon the customers (& delivery staff), we were promised a quicker, cheaper, more efficient service. What actually happened was they got rid of the first delivery & none of their promises or forecasts have been delivered. Time to revert to the old 2 delivery system?
john5001
says...
9:59pm Sun 18 Mar 12
chrisinbrighton wrote:and don't for the water ,gas, electric,trains,the banks, all sold to foreign countries by the tories, they can charge what they like and there's nothing we can do about it
I blame the tories myself it's the next thing to be privatised after NHS
stupid people who voted them in got em selfs to blame or forgotten the 80's or too young too remember
the phoes the council houses i could list a few more
JustRuss
says...
10:52pm Sun 18 Mar 12
I was told that they are under no obligation to deliver it at a set time but do try to get it to us as early as possible.
We've gone from getting it say 9am to 5pm. It's not good enough.
Brightonlad
says...
11:27pm Sun 18 Mar 12
neilm
says...
6:13pm Mon 19 Mar 12
Total chaos, they give all the postmen an extra 30% of letters to deliver with a larger walk and then give them a van to deliver the parcels for that walk AS WELL that used to be delivered by a separate person who delivered only parcels, this person has been got rid of for savings.
reduced the workforce by 10% and expect the rest to take the extra
They have a computer that supposedly times the rounds but doesnt take into account that some rounds have a high packet and parcel rate, they dont take into account dragging a trolley up steps , in flats across gravel .
As for the PDA give it 6 months and it freezes and has a mind of its own.
Its a right cockup by Royal Mail and its the poor postman as usual that gets the flack from the disgruntled customer.
little boo
says...
8:48am Tue 20 Mar 12
little boo
says...
8:51am Tue 20 Mar 12
Gillian121
says...
2:10pm Tue 20 Mar 12
Hove Actually
says...
5:22pm Tue 20 Mar 12
Agnes Nutter Mayan Mystic says...
5:29pm Sun 18 Mar 12
Have some of these "furious Brighton residents" been posting themselves their own poo again? I do hope not...getting all excited about nothing whilst, for example, their NHS disappears.