Human error

2:51pm Wednesday 7th May 2008

Every week I visit my disabled father in Hove. On March 15, I went as usual but unfortunately, in error, I scratched off March 14 on my visitors parking permit. When I left I noticed I had received a fixed penalty charge of £60.

I wrote and explained that I had made an error and that I genuinely thought it was the 14th and that there was no such date as Saturday, March 14, 2008. To my disgust I received a reply saying I could pay £30 within 14 days or appeal again and risk losing the appeal and the charge would increase to £60.

I am in possession of all the parking vouchers I have used since November 2007 and they are all in number order without errors. My advice to visitors to Brighton and Hove is forget it.

The authorities are not happy making £4 million in traffic fines from people speeding or using bus lanes.

Let's hope all the councillors for Brighton and Hove are as perfect as they expect everybody else to be.

There is no forgiveness for human error in their eyes.

• Teresa Bevan, The Nursery, Burgess Hill

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