News RSS Feed


Row over obsolete parking vouchers

2:01am Friday 10th August 2007

comment Comments (20)   Have your say »

By Ruth Lumley »

Motorists have been left out of pocket after they were told they cannot redeem obsolete parking vouchers.

The decision to drop voucher parking in favour of pay and display in central Brighton was made in July last year.

Many residents have been left with the parking vouchers and cannot get their money back.

They say shops had not displayed notices saying the vouchers could no longer be used.

Roy Banks, of Seaside Avenue, Lancing, and his business partner Robert Clint, of RNAC Plumbing and Property, bought the vouchers from shops to use while on plumbing jobs in Brighton and Hove.

They bought in bulk to save time and money but have since discovered the £300 worth of vouchers they have are no longer valid.

When Mr Clint went to the parking office in North Road, Brighton, to claim the money back he was told he could not.

Mr Banks said: "This is a lot of money to us and is leaving us out of pocket. We are having to put up to £10 a day in the parking meters when we do jobs."

Mr Banks said he was told that the city council put notices in The Argus and in the windows of shops which sold the vouchers but he said he had not seen anything about it.

He said: "I am sure there must be lots more people in the same position.

The girl in the parking office told me they were receiving lots of complaints about this.

"If we do not get anything back, where is this money going? There are lots of small businesses out there and they need to park like we do. I think it's disgraceful we can't get a refund."

A city council spokesman said: "The change was decided at a council policy committee in July 2006.

This enshrined the end of voucher parking and, importantly, that no refunds would be given.

"The end of voucher parking was mentioned in a legal notice that appeared in The Argus advertising changes to the central parking zone that happened this year. It was subsequently mentioned in The Argus's extensive coverage of the central parking zone story.

"Posters and leaflets were also produced for display in all the places selling vouchers. Until the end of June vouchers could have been used in pay and display bays instead of buying tickets in machines."

Have you been left with parking vouchers? Tell us below.

Your Say YourArgus

Keith, East Hove says...
11:27am Fri 10 Aug 07

This is the first time I have seen that I can no longer get my money back, I have some vouchers that need to be refunded. I can understand a profit making organisation making this decision to keep the money from unused vouchers but not the city council. How does this decision reduce the City's overheads? Why does there need to be a "final date" or any money spent advertising on such a date? The lowest cost process has to be to just to return the money spent on legacy, unused vouchers.

Andy R, Hove says...
12:09pm Fri 10 Aug 07

How does this decision reduce the city's overheads? Err....by not actually having to give back money raised on the legitimate sale of goods and services. Money which has already gone back into the provision of services. That's how.

And can I be the only one struggling with the notion of accumulating £300-worth of vouchers???

Mike, Sussex says...
12:26pm Fri 10 Aug 07

Surely a matter for Trading standards.

Acheron, Hove says...
1:11pm Fri 10 Aug 07

What posters?

What adverts?

I've not seen or heard of this till today and I'm a new junkie. Did the council really put a lot of effort into advertising it's end and it's consequences. After all that would cost money to do, and they would get little in terms of money from unused vouchers. Little notice means more money for them.

I'd be interested to see whether any solicitors would be willing to see the case as the vouchers being a contract that could only be changed by agreement of all parties, else compensation to be paid.

Just a thought.

Number Six, Sompting says...
1:21pm Fri 10 Aug 07

BrightonCouncil does like to rip off motorists and their parking, doesn't it. If a private parking contractor took money for parking and then changed their mind without refunding it there would be an uproar. The Argus would be screaming "fraud" (or should that be "City fraud"?)but since it's the Council, silence!

Andy R, Hove says...
1:46pm Fri 10 Aug 07

Sorry, don't understand this. Did the Council continue to sell vouchers after they'd been abolished? Didn't think so.

Somepeople, Brightno says...
2:07pm Fri 10 Aug 07

Andy R

Are you on commission from the Council or something?



Brian, b says...
2:54pm Fri 10 Aug 07

have not got a car so could say "tough" to all. BUT my blood boils when people are ripped off! I am a sole trader and I have no doubt that Trading Standards would pay me a visit if I had done what the Council has, but as it is them, it seems not to matter nor does the Argus take a strong line.
Justice should be the same for all, no wonder we are all fed up with MPs etc.

Vicki, W Sussex says...
4:12pm Fri 10 Aug 07

I had no idea that I could no longer use my vouchers until I was in Brighton to visit the dentist on Wednesday. Its totally unfair, the vouchers should be valid for as long as people still have them, or exhanged for cash at the Parking Office to use in the machines. All Bank of England notes are valid for life and can be exchanged irrespective of how many years have passed.

John, Brighton says...
4:28pm Fri 10 Aug 07

When i found out the £20.00 of vouchers i had were now rubbish I set about getting £20.00 worth out of the council some other way. Petty i know but it made me feel beter, so much so they have turned me into a vandel now and i cant stop spoiling there flowerbeds and hanging baskets, as weel as "otherways to make them pay" so far i recon i am £400.00 to the good

Andy R, Hove says...
5:07pm Fri 10 Aug 07

Somepeople wrote:
Andy R Are you on commission from the Council or something?
No chance!

But I still think it's funny that with a year's lead-in from when the decision was taken, people still did not know.

But OK, I'll concede. There ought to be a way for people who have still got them to be able to carry on using them until they're gone.

But I still wish I was in a position to be at such a loss what to do with £300 that I'd spend it ALL on....er...parking vouchers(??)

Justin Seabrook, Brighton says...
5:26pm Fri 10 Aug 07

The sensible solution would be for the council to say that vouchers can continue to be used at pay and display areas. Avoids admin cost of refunds yet doesn't infuriate residents who bought a few books of vouchers in advance.

Barrister, Brighton says...
5:58pm Fri 10 Aug 07

I would just like to clarify that selling the parking vouchers ( goods ) acts as a formal contract between the Council and the person who bought the goods , therefore in a court of law the vouchers stand and as long as they are used correctly used..........

jo, haywards heath says...
6:20pm Fri 10 Aug 07

I can't see the council getting away with this one, it's an appalling way to behave. I would like to see the council made to look complete idiots if this gets taken to court and I'm with John - let's vandalise some parking meters to feel better (leave the poor flowerbeds alone!!)

Carpar King, Hove says...
6:29pm Fri 10 Aug 07

I agree with the barrister . . I have already sought legal advice by ringing the Council's own trading standards dept . . On their advice I have threatened the council with the small claims court & reclaiming all my costs & time in doing so. Interestingly the front cover of the Books of Vouchers I still have (over £100 worth!) show calendar dates until October 2007! Not that this would void the vouchers even after that date! sjo

sean, Lancing says...
9:13pm Fri 10 Aug 07

I only have a tenners worth of vouchers. I feel ripped off by the council.

roy, says...
5:09pm Sat 11 Aug 07

yes, it is a rip-off and I said so at various formal and informal meetings.
Interesting the report elsewhere in this newspaper about a man re-cycling pay-and-display tickets i.e. getting used ones with unexpired time and selling them on to others car drivers for 50 pence. Though the ticket does say "non-transferable", it is hardly a crime.....

PA, Brighton and Hove says...
1:05am Sun 12 Aug 07

You may be interested to know that most of us Parking Ateendants are ignoring the councils wish to issue PCN'S on vouchers and letting drivers use them as we also think its unfair. But be warned not all PA are human.

B&H resident, B&H says...
11:20pm Sun 12 Aug 07

Parking attendants in B&H need to be renamed trivial beurocratic fining operatives - they have ceased work wholly for the the benefit of the population of Brighton and Hove.

Reg, The East Village says...
2:12pm Tue 14 Aug 07

I have received considerable leniency from parking attendants in what might have been an extremely costly situation through little fault of my own. Given what they are up against I think they are praiseworthy. Every time time I see a car parked blocking both double-yellow lines AND the pavement (as if two offences cancel out) and it ISN'T towed and crushed, someone is being let off the hook. Or am I an unreasonable pedestrian? With kids.

Your sayYourArgus

comment Add your comment

Register for a FREE The Argus account and you can have your say on today's news and sport by adding comments on articles we publish. The best comments may even get published in the paper.

Please register now or sign in below to continue.




Forgotten your password?

Hot Jobs

Local Services


Local Information

Enter your postcode, town or place name

House prices »   Schools »   Crime »   Hospitals »