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Garden centre bosses lose thousands by closing on Sundays

2:23pm Monday 9th July 2007

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By Andy Dickenson »

A garden centre has shocked customers by deciding not to open on Sundays - for the sake of its staff and their 32 children.

Russells Nursery in Birdham, near Chichester, said it was closing for one day a week, even though bosses will lose out on thousands of pounds a year.

Owners Lesley and Richard Phillips said their accountant told them they were mad to close on Sunday's, traditionally every garden centre's busiest day.

But the couple, who themselves have two teenage sons and a baby daughter, said they just wanted a healthier work/life balance.

Mrs Phillips said: "Sunday was our busiest day but closing has made such a difference to us and the staff.

"They are so much happier because they've got their family time back and while we haven't had a chance to assess our takings we've already noticed it's been much busier during the week.

"Our accountant thinks we're mad but we say that quality of life is priceless."

The family-run garden centre and restaurant is taking its fight to keep Sunday's special to MPs with a petition already running at 1,000 signatures.

The couple have run the garden centre for 11 years and said their restaurant was serving 200 customers on Sundays before they made the change.

Now bookings are up on Mondays and throughout the rest of the week.

Staff such as manager David Winstanley and his two-month old baby Noah were definitely appreciating the free time.

Mrs Phillips said: "The customers have been so supportive. The strength of feeling, to go back to when Sunday was about relaxing and spending time with family and friends, has been amazing.

"We've got to make this successful because so many people, who have to work on Sundays, don't have a day when they can get together with their children.

"With two teenage sons and a 16-month-old baby we were finding it hard to cope ourselves and we've just changed the staff's days around, so no one's losing out."

Supermarkets have long fought for extended trading hours on Sundays.

Trading laws were changed in 1994 to allow large stores to open, but for only six hours of business. Smaller shops are allowed to stay open all day.

More than two thirds of retailers now say Sunday is the second-biggest shopping day of the week.

But greater pressure is being put on the Government to increase the hours for supermarkets and larger high street stores.

Last year, 220 MPs signed a Commons motion urging the Government to stick to the current rules.

Mrs Phillips said: "Every day the postman brings letters from customers writing in with their support. It's been really amazing.

"Elderly people who ran their own businesses and worked on Sundays have told us to just go for it. They said their lives just went by and they didn't do anything.

"So we're going to send our petition to our MPs because there's a big coalition of supermarkets wanting to extend Sunday trading hours and we think that would be really sad for families."

Do any shops in your area close on a Sunday? Or do you think traders would be mad to close on the busiest shopping day of the week? Tell us what you think below.

Your Say YourArgus

pete, brighton says...
3:39pm Mon 9 Jul 07

Have these people ever heard of staff rotation?!??

derek john redgrave, sompting says...
4:10pm Mon 9 Jul 07

at last somebody is thinking about the true benefits of family life
good luck andhope the rewards are justified by your action

jo, Haywards Heath says...
4:22pm Mon 9 Jul 07

Bizarre idea. Rather than forcing their staff to work Sundays as they have been, why not employ weekend staff? I'm sure a lot of retired people or students would welcome a weekend job. It won't be long before customers start drifting off to other garden centres, find they're better, and then these owners will really feel the loss.

Ashley Price, Lewes, Sussex says...
4:28pm Mon 9 Jul 07

While I applaud the sentiment I must say that this is a surprising move. As has been mentioned by Pete and Jo there must be lots of people who would love to work the weekends. They may not have families, they might be single, or they may just want something to do.

mr d craig, newhaven says...
7:25pm Mon 9 Jul 07

I am very surprised to hear a company boss with such a good understanding of family values, i applaud his/her actions and would hope this has a positive effect on business rather than negative. But, i do feel closing the store on sundays is a very hasty decision. As mentioned above, there are plenty of people in and around the garden centre's area who would love the opportunity to earn a little extra to make ends meet (weekend staff). Family values/life and community spirit goes hand in hand and this forward approach to pleasing customer and staff personel, i believe is the right answer.
However, i cannot help in feeling this must be the most caring boss in sussex, as he puts staff welfare before profits whilst hopefully having the courage to try this scheme out without loss of business outright.

Roy Weyman, selsey says...
9:29pm Tue 10 Jul 07

As a member of staff at RUSSELLS G C i know what family values are, i used to work weekends at the garden centre but since the death of my wife two years ago i had to stop weekends because i have to raise my five year old son alone and saturday and sundays are the only days i have him allday and the happiness it gives me and most of all the happiness it gives him knowing that he will see his dad for two whole days is priceless. i am very grateful to Richard & Lesley who understood my situation and allowed me to change my working hours and days so that i could spend quality time with my son, so i say well done and good luck for what they have done.

Nigel, Brighton says...
12:58pm Wed 11 Jul 07

"So we're going to send our petition to our MPs because there's a big coalition of supermarkets wanting to extend Sunday trading hours and we think that would be really sad for families."

And this has what to do with her? I, and I am sure I am not alone, hate the Sunday trading laws. Whatever happened to choice. Shops should be allowed to open when they want. Not all of us have family's and get bored and lonely on Sunday's.

Yet another example of a control freak wanting their own way.


Lesley, Birdham says...
2:33pm Wed 11 Jul 07

Yes I agree, everyone should have a choice, but if the supermarkets open longer it will push smaller shops out of buiness which will mean there will no longer be any choice at all!
I have pioneered the campaign because of my many customers strength of feeling.
I suggest that Nigel from Brighton looks on my website for an idea of things to do on a Sunday instead of shopping
www.russellsgardence

ntre.com

Paul D Persson, says...
6:15am Sat 21 Jul 07

Congratulations for upholding family values. Her's hoping our new Prime Minister will get the message!

Sheila, Merseyside, Merseyside says...
10:51am Mon 19 Nov 07

Well done the Phillips family, I do hope more employers will have the courage to follow, it is so sad to see so many young mums missing out on time with husbands and children by being forced to work on Sundays. God bless.

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Lesley Phillips, front, with baby Amelia and son Adam 14, and her staff Lesley Phillips, front, with baby Amelia and son Adam 14, and her staff

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