This category celebrates a public service in the city that has had an outstanding year in all aspects of the service it offers from its staff to the way it has operated.

We are looking for services which are not just relied on by the public, but which respond to that demand with courtesy and efficiency, making a difference to the lives they serve.

All those nominated for this award will appear below as they are received so make sure to get your nominations in and keep visiting the site for updates.