AN ESTATE agency has been praised for its work with two prestigious awards.

HW Estate Agents, a sales, lettings and management company in Sackville Road, Hove, has won two honours from different organisations.

The first came as it was named Best Estate Agents in Hove at the British Property Awards.

The company also won the Best in the County award at the Estate Agent Awards 2019 (ESTAS).

Charlie Watts, co-founder of HW Estate Agents, said: “We’re trying to break the mould.

“It’s simple things like making sure it’s a relaxed atmosphere and making our office a bit more 21st century.

“Naturally people have a tendency to not like lettings agencies but the way we work and speak to people makes us a bit different.

“We like to be a bit more down to earth.”

Charlie, who set up the business three and a half years ago with co-founder Liam Winnard, says that winning the awards proves the pair and their employees are doing something right.

He said: “The British Property Awards are not something you enter yourself.

“They phone up and book in for viewings and it’s then all about how our staff treat them and how they come across.

“We don’t know who they are sending so we treat everyone the same.

“They rate the estate agents on how it’s run.

“The ESTAS award is part of Zoopla.

“The award itself is based on our customer service and is taken from our customers over the past year.

“It’s really nice to know that people we have dealt with over the last 12 months

have such good feedback to give.”

To find out more about HW Estate Agents and the work they do, or to arrange an appointment, visit