HEALTH chiefs are under fire for lack of publicity over a new way to order repeat prescriptions.

After a confusing experience at his local pharmacy, Conservative city councillor Samer Baegeen is asking Brighton and Hove Clinical Commissioning Group (CCG) how it has promoted the new prescription ordering service.

In his question submitted to the health and wellbeing board, which meets today, Councillor Baegeen said he was handed a leaflet about the service which he described as “news to me”.

The leaflet was handed over at a Kemp Town branch of Boots in Brighton in mid August after Councillor Baegeen was told his GP surgery was not taking part in the project.

But once he visited his doctor’s he was told the surgery was participating and he was able to re-order.

However, when he went to pick up his prescription two batches were handed over, one from his GP and the other from Boots.

The new service means allows people to renew their prescription on the phone rather than through a pharmacy.

In his question Councillor Baegeen said: “In my view, the CCG has failed miserably to advertise this service.”