Frustrated residents are demanding action after problems with new roofs and windows damaged their homes.

Council tenants and leaseholders are calling for a full discussion about “low quality and inadequate work” on Brighton and Hove City Council blocks, particularly in the city centre.

Residents’ representatives have commented about problems with leaks and poorly fitted windows at the Central Area Housing Panel, where tenant and leaseholder representatives discuss housing issues with councillors and officers.

A report by Jane Thorp, of the Hanover Residents’ Association and the Leaseholders Action Group, is due to go before four area housing panels when they meet next week.

Residents want councillors to acknowledge the problems as well as a programme of remedies and a written process for dealing with disputes and compensation.

In some cases, leaseholders have outstanding bills of up to £55,000.

The report includes photographs documenting the “failure of brand-new roofs and windows” installed across the city in recent years.

Concerns raised by leaseholders include the need for major work to repair damaged buildings, particularly on the Clarendon and Ellen Estate in Hove.

The report said: “During and subsequent to the works, a number of leaseholders have expressed concerns about the quality and performance, either directly to the council members or officers, or channelled through representative groups including the Leaseholders Action Group (LAG).

“To date, only some of the complaints and concerns have been resolved.

“Some works are subject to warranties. Not all documentation for these has been received.

“In the case of one major element, concrete repairs to the exterior of the Clarendon and Ellen Estate, no warranty on workmanship has been provided.”

In papers going before the four panels, Glyn Huelin, the council’s head of housing repairs and improvement, said that there were with some of the work carried out by contractors. He said that the council did call them back to fix issues.

The council is in the process of setting up new contracts for major work after consulting with residents – and Mr Huelin said that these would involve continued discussions with people living in council buildings to ensure any issues were identified and resolved quickly.

He said: “We would like to assure all residents that we do have processes and procedures in place to check on the quality of works completed.

“This is often supported by specific manufacturers who offer assurance on quality and workmanship.”

Green councillor Siriol Hugh-Jones, who co-chairs the council’s Housing Committee and chairs the Central Area Housing Panel, said that she was waiting for an extensive report into issues raised by leaseholders, including different payment options for repairs.

Councillor Hugh-Jones said: “We are encouraging officers to examine more flexible options which could make things easier for leaseholders facing large bills for major works.

“As well as looking at payment options, that report should cover a number of other issues regularly raised by leaseholders.

“In fact, I have suggested to officers that they structure the report around a list of the issues raised at a Leaseholder Action Group meeting earlier this year.”

Councillor Hugh-Jones said that as the report was comprehensive, it was not ready to come to the Housing Committee, but she hoped that it would give leaseholders the “time and attention they deserve”.

The area housing panel meetings are due to take place on Tuesday 25 May and Wednesday 26 May.