A CLINIC specialising in veins and aesthetics has been told it needs to make improvements following an inspection.

Staff at the Cooden Medical Group’s Bexhill clinic had not received training in the safeguarding of children, the Care Quality Commission (CQC) revealed.

The CQC also found temperatures of medicine fridges were not correctly recorded and staff lacked correct legionella and fire training.

Training records for “sessional” staff were discovered to be incomplete.

Kim Barrett, from the Cooden Clinic, said an “immediate action plan” was now in place to fix the issues.

“We have appointed a clinical lead to the management team with a track record in quality improvement, who is supporting the implementation of this over the course of the days and weeks ahead,” she said.

“Work on this is under way and we look forward to inviting the CQC back to review our service again over the coming months.”

The clinic specialises in minimally invasive varicose vein treatments, women’s health, dermatology and minor surgical procedures.

It also offers a sub-contracted NHS commissioned vasectomy service.

The service was rated as “good” for its care, effectiveness, and responsiveness.

The report found patient feedback to be “positive”.

There were also effective governance and risk assessment processes in the reporting and managing of incidents.

“We are proud of the services that we provide for all of our patients,” said Kim.

“We are equally proud of the staff that care for them, and strongly believe that the quality of our treatment speaks for itself.

“We underwent a routine inspection by the CQC. Numerous areas of high quality practice have been highlighted in their report, which noted that ‘clinicians employed by the service across all specialties, had high levels of skills, knowledge and experience to deliver the care and treatment offered.”