Haywards Heath salon snaps up two more awards

Samantha Elizabeth, a hair salon in Haywards Heath was awarded Best Salon Team and Best Customer Experience at the national salon awards. 

Samantha said: “The whole team is absolutely delighted to have won two awards in the Sussex category of the salon awards. These are prestigious awards with entries from every county in the UK. 

“We are particularly pleased to have been recognised as Best Customer Experience. That is the award we would most want to win.

Earlier this year the salon won best women's hair salon in West Sussex, at the southern enterprise awards. 

The two latest awards mean Samantha Elizabeth has now received seven awards in five years.

“We pride ourselves on always doing our best for our clients. We welcome everyone and we aim give great cuts at reasonable prices,” said Samantha.

“We look after our loyal clients. Which is why our main source of new clients is recommendation and word of mouth.”

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The salon in South Road, Haywards Heath salon opened in November 2016.

Owner Samantha Newton has worked in the industry since she was 15 and aspired to open her own business by the age of 30. She did it with two weeks to spare. 

Staff from Samantha Elizabeth with their prize (Image: Samantha Elizabeth)

Samantha said: “It has been far from smooth running for the business since we launched, particularly in the past three years with the pandemic and now the way the economy is. As a business owner I’ve had to take a long hard look at how we do things and what’s important.”

This year, Samantha introduced a new policy to look after her staff.

She said: “Hairdressing requires people to work unsocial hours, which can be hard, especially for working mums. So I wanted to ensure all my staff have a great a work-life balance, and they have regular time with their families – because in my experience, happy staff do their best for clients. 

“Winning these awards on the anniversary of our sixth year in business could not be better. We will definitely be going out and letting our hair down to celebrate.”