A shopping centre has unveiled its brand new toilet facilities after a full refurbishment.

Churchill Square has added a Changing Places facility to its restrooms as part of a recent refurbishment of the main customer toilets, which are now open to the public.

As well as a redesign and update, the area now includes a separate non-gender toilet, and a new multi-faith prayer room.

Children have also been considered with revamped baby-changing areas including a family cubicle and feeding rooms, which now have a privacy area.

Other changes have also been made to incorporate seating along the corridor with phone charging points.

Changing Places toilets provide a sanitary space for people with multiple and complex disabilities who have one or two assistants with them.

While standard accessible toilets meet the needs of some disabled people, for many who need personal assistance to use the toilet or to change pads, they are not suitable, the shopping centre said.

The Argus: Inside the changing places facilityInside the changing places facility (Image: Churchill Square)

Certified Changing Places toilets, like the one now available in Churchill Square, must have the right equipment, including a changing bench and a hoist, which can help people with profound and multiple learning disabilities, spinal injuries and people living with stroke.

A spokesman for Churchill Square said the new accessible toilet will be the 5th Changing Places facility available in the city centre.

The facility is located next to Churchill Square’s main toilets between the Clarks and Pandora stores.

Churchill Square centre director, Mark Buchanan-Smith, said he was proud of the refurbishment and expressed his hope that the facilities will enable more people to enjoy a day out in the city centre.

“We know how vital the facilities in Churchill Square are to our shoppers and the local community so, following customer feedback, they have been redesigned and refurbished to help ensure that all of our customers’ needs have been addressed," he said.

“We’re incredibly proud to now also include a fully accessible Changing Places space.

“We hope that this will make a real difference to some people who otherwise might not be able to enjoy a day out in the city centre.”