A care home has once again been rated outstanding.
Portland Road in Hove received the highest rating from the Care Quality Commission (CQC) following its inspection, which took place in July last year.
The care home, run by BHT Sussex, supports nine people living with mental health conditions.
Amy Jupp, CQC deputy director of adult social care in West Sussex said: "When we visited Portland Road, it was clear we were visiting a service genuinely built around the people who live there, and that came through in everything we observed.
"Leaders have created a culture where staff felt confident to speak up, share ideas and learn from one another.
"That openness translates directly into the quality of care people receive.
"Staff know the people they support very well, not just their care needs, but their personalities, their histories and what matters most to them day to day.
"People told us they felt safe, heard and respected and what we saw backed that up.
"This thoughtful, person-centred approach is clearly embedded throughout the service.
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"This is exactly the standard of care people deserve, and I want to congratulate everyone at Portland Road for their dedication and commitment to the people they support."
Portland Road was re-rated as outstanding for being effective and responsive, with safe, caring and well-led domains rated as good.
Inspectors highlighted several examples of good practice.
People were involved in shaping the home, including developing a handbook for new residents that helped reduce anxiety for those moving in.
Staff used innovative approaches to support people experiencing mental health challenges, including adapting training into practical tools people could use themselves to manage distressing symptoms.
The service supported people to work towards independent living, with transitions carefully planned to reduce stress and ensure continuity of care.
The service worked effectively with GPs, mental health teams and other specialists and external professionals gave highly positive feedback about the home's communication and commitment to people's wellbeing.
Leadership was praised for maintaining robust quality assurance systems and fostering a family-like culture among staff.
The full inspection report will be published on the CQC website in the coming days.
