Bus passenger numbers grow as West Sussex upgrades continue

The National Highways and Transport Network Satisfaction Survey  found that West Sussex scored above the national average across all public transport measures and ranked first for overall satisfaction with bus services. <i>(Image: WSCC)</i>
The National Highways and Transport Network Satisfaction Survey found that West Sussex scored above the national average across all public transport measures and ranked first for overall satisfaction with bus services. (Image: WSCC)
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Bus journeys have reached record levels.

West Sussex County Council has reported its highest-ever recorded journeys among adult and child fare-paying passengers since 2000, driven by its Bus Service Improvement Plan (BSIP).

The recent National Highways and Transport Network Satisfaction Survey 2024/25 found West Sussex ranked first among participating county councils for overall satisfaction with bus services.

Since the BSIP programme began in 2022, the council has introduced 548 real-time passenger information displays, more than 300 accessibility upgrades and bus priority technology at 50 junctions.

New bus lanes have been created in Crawley, and 24-hour services now run between Brighton and Worthing and Bognor Regis and Chichester.

The Stagecoach 500 service has carried more than one million passengers, while other routes have seen additional journeys to help meet demand.

The council said further improvements are being developed with bus operators and partners.

Councillor Erika Woodhurst-Trueman, cabinet member for highways and transport, said: "Improving public transport is a long-term commitment for the council.

"The work taking place across West Sussex reflects the strong partnerships we have cultivated with bus operators, neighbouring authorities and local communities which enable us to identify and deliver meaningful improvements for passengers across the county."

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