Stress among finance workers in London and the South East has reached "epidemic levels" because of long hours and understaffing, according to a survey.

Finance union Unifi said a survey of 500 workers showed the use of temporary and contract employees was also causing extra pressure on full-time staff.

General secretary Ed Sweeney said finance staff were often having to skip lunch breaks, arrive early and leave late.

He said: "Customers often queue for up to an hour and vent their frustration on staff."

Wednesday November 05, 2003