"Think inside the box" said Cityclean's new logo for Brighton and Hove Council's new recycling collection service.

Dutifully, we all did. A couple of times, the carefully sorted, washed, bagged waste was collected.

But this week, yet again, nobody came. At the height of the wonderful Brighton Festival, our streets are strewn with all sorts of nastiness.

We, the residents, are willing to play ball only to be badly let down.

I rang the helpline on our box on Friday (May 13) to be told the office would re-open on April 28.

Instead of a clean, green city, we just have a mess.

-Karen See, Hove