Who allowed or directed such a cruel and insulting label to be given to poor Mr Pemberton (The Argus, April 12) on his new rent book?

I can't bring myself to write such a label which was given to him while he was grieving the loss of his wife.

The question that should be asked now is has there never been a housing employee who has refused to use such a label for anyone using or living in council property - legal phrase or not?

Wouldn't it also be interesting to know who came up with such an insulting label for the Mr Pemberton's of this world?

-RJ. Ralfe, Brighton