It was interesting to read about Miss Sterling's postal delivery problems in Hove (Opinion, January 31). She is lucky to receive an apology.

I have lived in the town centre for three months, renting a house which was formerly a vicarage.

For nearly three weeks in December and for two weeks in January I did not receive any post.

On inquiry I discovered it was simply not being delivered as "the postman didn't realise there was anyone in the house".

You can imagine how many red letter bills and other important items were among the eventual delivery.

At least three packets and a goodly number of cards sent before Christmas (and indeed one large parcel sent at the beginning of December) have never arrived.

Fifty per cent of the mail that is delivered is late because it has been wrongly delivered the first time and the recipients (on the other side of the road) put the mail back in the postbox with "wrong address" written on it.

There has been no apology or explanation forthcoming from Royal Mail.

On the most recent occasion when I rang the Hove delivery office about receiving no post I was told it would be brought within five minutes. It was delivered three days later.

-David Guest, Holy Trinity Parsonage, Blatchington Road, Hove