Laptop broken! Need to reset password! IT's on the job!
This article was written by one of our Young Reporters, a scheme that gives 14 to 18-year-old school students a chance to write for a real newspaper. Find out more at the Young Reporter website.
When people look at Christ's hospital, maybe through going there for open day or simply watching them on TikTok they remember it for some aspects; the weird confusing Housey that looks like one of the cloaks from Harry Potter, or the fact that every of those 900 students, except for those in the marching band, need to march every Monday, Wednesday and Friday. However, for all those brilliant attributes that our visitors see, there is a lot of aspects of help that come from inside the school, helping our students to learn and make Christ's Hospital so popular. There is the medical centre, that helps aid our students with injuries, from a physical or mental perspective, there is also the Helpdesk IT, which I will be talking about in my article today.
The IT has proven to be a very important factor at school. For Year 9's and over they are given permission to have a laptop to help them with some of their studies. From time to time, some of these devices get damaged and most students (including me!) may get very stressed and worried on what to do to fix it as they need it for their next day or their next lessons. However, all of that worrying is short lived once IT have figured out the problem. Immediately they will send your laptop, your surface pen or any device or accessory linked to it off to a company called Easy4U that will fix the damages and send it back to you in a short amount of time. In the meantime, you will be given a loan laptop of a loan surface pen to act as a backup to your own laptop, just until you have claimed your device back.
The IT is also used to reset passwords After a couple of months eventually on your laptop they will be an notification saying that you need to reset your password. Not to worry?. IT will give you the opportunity to put in your own private password and within only a couple of minutes you can go back to normal only with a new password.
Many students at CH feel that IT is very reliable and a safe place to give a broken laptop to. My friend, Isaac Ibrahim said "When any issues occurred with my laptop, IT were very efficient giving me an operational loan laptop to use for the time being. For anyone who is worried about laptop issues on their device I would recommend going to the Helpdesk IT.
The IT is located in the LARC, open throughout most of the day at school from 8:30 to 17:00 during the school week. Led by Brian Baker, IT has proven to provide vital support for students in the school if they need any help with their devices. It can be resetting password, fixing a cracked laptop screen or replacing the tip on a surface pen, the IT's on the job!
