Worthing care home is rapped over resuscitate forms

Longacre Care Home in High Salvington

Longacre Care Home in High Salvington

First published in News by , Assistant News Editor

Two care home residents had notes on their files telling medical staff not to resuscitate – without any proof they agreed to it.

The Care Quality Commission (CQC) issued Longacre Care Home in High Salvington, Worthing with a formal warning ordering bosses to make urgent improvements after the shocking find.

There was no proof the two “do not resuscitate” forms had been discussed with the residents or their relatives.

The CQC report said Longacre did not act within the law when residents lacked the capacity to consent and one patient who did not want to be resuscitated did not have the relevant forms on their file.

Ian Biggs, deputy director of CQC in the south, said: “We check the national standards of quality and safety in care that the law says everyone should be able to expect.

“These standards exist to protect people who cannot always speak up for themselves from being put at risk of harm. Providers have a duty to be compliant.

“It is important that staff seek consent from people before providing treatment or care. Where this doesn’t happen, this puts people at risk of receiving care which does not meet their needs and can have serious consequences.

“Our inspectors will return in the near future to carry out another unannounced inspection. If we find that the home is not making the required progress we won’t hesitate to use our legal powers further to protect the people who live there.”

Improvements

Owner Raj Doorja said a follow-up visit by the CQC left inspectors “quite happy” that things have improved.

He said the concerns were about paperwork and doctors always acted in the patients’ best interests, with their consent and cooperation.

A report on the second visit has not yet been published and the CQC could not comment further.

The home in Chute Way, which cares for up to 30 people over the age of 65 who need personal or nursing care, also needed to make improvements in four other areas.

The inspection report published in December found four people’s care records were lacking a great deal of information leaving them unsafe or at risk of inappropriate care and there were not enough skilled, qualified and experienced staff to meet peoples’ needs.

Staff also said dealing with soiled laundry was sometimes “a nightmare” and there were not enough staff to clean the home, with the cleaner sometimes only working one day a week.

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Comments (3)

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9:48am Tue 8 Jan 13

The Wolfie says...

WTF?

Close the place down if they have so little disregard for peoples' LIVES.

W.
WTF? Close the place down if they have so little disregard for peoples' LIVES. W. The Wolfie
  • Score: 0

2:37pm Tue 8 Jan 13

daisyrose1 says...

The cqc want to establish where these DNR forms are completed by a competent doctor,when a elderly person goes into hospital they come out with an DNR form under their arm.
The forms are not discussed either with the patient or the family.
Instead of blaming the care home,it appears the cqc need to retrain and understand what is going on in the real world.
Wolfie -get your facts straight you have no idea what ridiculous pressures are put on nursing and care staff.
Caring has gone out the window we should all train to be secretary's.
The cqc want to establish where these DNR forms are completed by a competent doctor,when a elderly person goes into hospital they come out with an DNR form under their arm. The forms are not discussed either with the patient or the family. Instead of blaming the care home,it appears the cqc need to retrain and understand what is going on in the real world. Wolfie -get your facts straight you have no idea what ridiculous pressures are put on nursing and care staff. Caring has gone out the window we should all train to be secretary's. daisyrose1
  • Score: 0

11:12am Fri 25 Jan 13

icarehome says...

Stories like this are all too common and expose the challenges of finding good standard care homes for older people. One strategy that could be adopted by the friends and relatives of older people living in care homes that don't meet essential standards is to help them switch to homes that provide decent services that treat people with dignity and respect. If we all did this, the poor homes would soon go out of business and the quality homes would flourish.
Stories like this are all too common and expose the challenges of finding good standard care homes for older people. One strategy that could be adopted by the friends and relatives of older people living in care homes that don't meet essential standards is to help them switch to homes that provide decent services that treat people with dignity and respect. If we all did this, the poor homes would soon go out of business and the quality homes would flourish. icarehome
  • Score: 0

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