Brighton and Hove City Council guidelines on what to do if your child is being bullied in school: If, having been in contact with the school, you are unhappy with the support being given to you and your child and the bullying has not been resolved, these are the steps to make a formal complaint: Complaints should be put in writing and you should keep copies along with a note of when each complaint was made and to whom. The formal complaints process has three stages.
STAGE ONE Letter of complaint to head teacher of the school – parent/carers may want to ask for a formal meeting to discuss what is being done.
STAGE TWO Write to the Chair of Governors of the school, enclosing a copy of the letter sent to the head teacher.
STAGE THREE Write to the local authority, sending copies of the letters written at stage one and stage two.
HELP IS AT HAND
Sussex is home to a number of bullying charities and support groups. If you are a parent and you or your child is looking for support, contact one of the following groups for more information.
SAFETY NET Runs SNAP groups (Safety Net Assertiveness Project) to support children aged eight to 13 who have been affected by bullying or need support with building their confidence and self-esteem. They run support and information sessions for parents of children who attend the SNAP courses. Visit safety-net.org.uk or call 01273 411613 for more information.
AMAZE Gives information, advice and support to parents of disabled children and children with special needs in Brighton and Hove. Its mission is to inform, support and empower parents of children with disabilities and special needs. For more information visit amazebrighton.org.uk or call 01273 772289.
CYBERSMILE The Cybersmile Foundation is an award-winning cyberbullying charity that provides expert help and advice for cyberbullying victims and their familes.
The charity offers outreach services, workshops, counselling, a supportive website and helpline.
For more information visit cybersmile.org or call 0845 688 7277.
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