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Peacehaven care home investigated over neglect claims
A care home is being investigated over claims of neglect.
East Sussex County Council has launched a safeguarding investigation into Bramber Nursing Home, in Peacehaven, in relation to the alleged abuse.
A manager at the home refused to comment on the claims.
But in a report published in November 2013, the Care Quality Commission (CQC) warned the Peacehaven home needed to act in four areas where it was not meeting standards of care.
Relatives told CCQ inspectors they had been “ill-informed” about a scabies outbreak.
Meanwhile staff were observed “paying little attention” to residents and “ignoring their calls for help”.
A nurse who was asked about one person replied: “Don’t worry, she does that.”
When asked what help they needed, the person said: “I don’t know, I just want to see someone.”
According to the report, staff did not interact with residents, with one saying: “See this is what they do, they talk among themselves, not to me.”
Regular visitors said staff turned heating down to suit their own needs, with some thermometers reading less than 15 degrees.
A spokesman for East Sussex County Council said: “We are carrying out a safeguarding investigation in response to concerns raised about this nursing home, which will conclude in the New Year.
“The home has recently changed ownership and we are working closely with the new owners to investigate the issues raised, which may predate the current management, and ensure any necessary action is taken.
“We are in the process of contacting the families of all residents so that we can undertake a review of the care they receive.”
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