Peacehaven care home investigated over neglect claims

The Argus: Peacehaven care home investigated over neglect claims Peacehaven care home investigated over neglect claims

A care home is being investigated over claims of neglect.

East Sussex County Council has launched a safeguarding investigation into Bramber Nursing Home, in Peacehaven, in relation to the alleged abuse.

A manager at the home refused to comment on the claims.

But in a report published in November 2013, the Care Quality Commission (CQC) warned the Peacehaven home needed to act in four areas where it was not meeting standards of care.

Relatives told CCQ inspectors they had been “ill-informed” about a scabies outbreak.

Meanwhile staff were observed “paying little attention” to residents and “ignoring their calls for help”.

A nurse who was asked about one person replied: “Don’t worry, she does that.”

When asked what help they needed, the person said: “I don’t know, I just want to see someone.”

According to the report, staff did not interact with residents, with one saying: “See this is what they do, they talk among themselves, not to me.”

Regular visitors said staff turned heating down to suit their own needs, with some thermometers reading less than 15 degrees.

A spokesman for East Sussex County Council said: “We are carrying out a safeguarding investigation in response to concerns raised about this nursing home, which will conclude in the New Year.

“The home has recently changed ownership and we are working closely with the new owners to investigate the issues raised, which may predate the current management, and ensure any necessary action is taken.

“We are in the process of contacting the families of all residents so that we can undertake a review of the care they receive.”

Comments (3)

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10:25am Wed 1 Jan 14

getThisCoalitionOut says...

There are so many homes like this in the UK - they should have a separate body set up to check them, without informing them they are coming to check them up first.

It is so wrong that the owners of these homes know full well what is going on and are often the reason why the conditions are so bad, because they are only interested in making an enormous profit, not the looking after of elderly, vunerable people.

The owners should be jailed - they're never even arrested when people die in these homes - how is this allowed in this day and age?
There are so many homes like this in the UK - they should have a separate body set up to check them, without informing them they are coming to check them up first. It is so wrong that the owners of these homes know full well what is going on and are often the reason why the conditions are so bad, because they are only interested in making an enormous profit, not the looking after of elderly, vunerable people. The owners should be jailed - they're never even arrested when people die in these homes - how is this allowed in this day and age? getThisCoalitionOut

1:07pm Wed 1 Jan 14

matlock says...

I've read the whole CQC report, and I am surprised at how thorough it is. In summary, the home is doing a lot that is right, and the issues identified, when put in context, are certainly not ones that deserve the managers and staff to be imprisoned or publicly flogged.

I am also pleasantly surprised at how high the demands of the CQC are, especially with regard to the high weighting on the need for individual and effective psychological stimulation of the residents.

I cannot see how ESCC can add anything to what the CQC have identified and the changes that the new management are already putting in place.

It's worth taking the trouble to read the CQC report before commenting here.
I've read the whole CQC report, and I am surprised at how thorough it is. In summary, the home is doing a lot that is right, and the issues identified, when put in context, are certainly not ones that deserve the managers and staff to be imprisoned or publicly flogged. I am also pleasantly surprised at how high the demands of the CQC are, especially with regard to the high weighting on the need for individual and effective psychological stimulation of the residents. I cannot see how ESCC can add anything to what the CQC have identified and the changes that the new management are already putting in place. It's worth taking the trouble to read the CQC report before commenting here. matlock

5:43pm Wed 1 Jan 14

ourcoalition says...

I have read it - some of the key issues around heating and stimulation are absolute essentials for the elderly.

The point here, is that these things should not be issues in the first place - the inspection should not have to comment upon fundamental needs that are basic rights.
I have read it - some of the key issues around heating and stimulation are absolute essentials for the elderly. The point here, is that these things should not be issues in the first place - the inspection should not have to comment upon fundamental needs that are basic rights. ourcoalition

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