Thousands paid for bruised toenail suffered by two south east ambulance patients

Thousands paid for bruised toenail suffered by two south east ambulance patients

Thousands paid for bruised toenail suffered by two south east ambulance patients

First published in News Exclusive by , Crime reporter

Patients who bruised their toenails in ambulances have been paid thousands of pounds in compensation by the ambulance trust which serves Sussex.

South East Coast Ambulance (SECAmb) Trust paid £3,400 and £3,500 to two patients who filed similar toenail-related complaints under public liability claims.

In June 2013 a patient who bruised their right toenail after a step slipped on an ambulance received £3,500.


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In November 2012 a patient wearing flip-flops suffered a bloody toenail after getting his foot trapped and received £3,400.

Both complaints were settled out of court.

Details of the incidents were revealed following a Freedom of Information request to the trust.

The trust said in relation to the 2013 incident: “The side step pedal was released so the claimant could get into the patient transport ambulance.

“When the claimant put foot on the step it slipped back in, bruising the patient's right big toe nail, resulting in the claimant being unable to weight bear.”

The trust said in relation to the 2012 incident: “Opened the side door [to ambulance] and pressed the pedal to release the side step.

“The step did not extend fully and lock.

“Before crew could pull the step out patient stepped on the step with his left foot.

“The step slid back under the vehicle with the patient's foot still on it, trapping his foot. It should be noted that the patient was wearing an open toe style flip-flop sandal.

“The patient's big toe nail was damaged and bleeding.”

Robert Oxley, campaign director of the TaxPayers' Alliance, said: “It is utterly absurd that taxpayers are footing a compensation bill for a bruised toenail.

“This is further evidence that the compensation culture is alive and kicking - at taxpayers' expense.

“The trust should focus on transporting patients safely, rather than wasting cash on this ridiculous pay-out.”

Over the past three years the trust has not paid any clinical negligence claims.

A SECAmb spokesman said: “We take patient safety very seriously and are sorry for any injuries that are caused while patients are in our care.

“However these two incidents need to be seen in the context of the number of patient journeys we undertake each year.

“Last year we responded to more than 600,000 calls.

“It should also be noted that any compensation is awarded by the NHS Litigation Authority and not by the trust.”

No one from the NHS Litigation Authority was available to comment at The Argus went to press last night.

Comments (15)

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7:50am Sat 11 Jan 14

Sir Prised says...

Heaven help us ! The selfish greed of some individuals is simply breath-taking, but far worse, crippling the country in many many ways. C**p happens ! It's part of being alive. Be thankful for living in such civilised place and stop milking OTHER FOLK for every panny you possibly can! As an aside, there was a story the other day of a visitor to A&E who simply required a plaster put a a tiny cut of their finger ! Same pathetic people, relutant to spend a few pence but quite happy to land others with a large bill.
Heaven help us ! The selfish greed of some individuals is simply breath-taking, but far worse, crippling the country in many many ways. C**p happens ! It's part of being alive. Be thankful for living in such civilised place and stop milking OTHER FOLK for every panny you possibly can! As an aside, there was a story the other day of a visitor to A&E who simply required a plaster put a a tiny cut of their finger ! Same pathetic people, relutant to spend a few pence but quite happy to land others with a large bill. Sir Prised
  • Score: 53

7:56am Sat 11 Jan 14

Balmy zephyrs says...

A very sad reflection of what has happened to our prissy society .... Easier and cheaper to pay out ? But this is taxpayers money !
A very sad reflection of what has happened to our prissy society .... Easier and cheaper to pay out ? But this is taxpayers money ! Balmy zephyrs
  • Score: 46

8:12am Sat 11 Jan 14

Quiterie says...

I'm no doctor, but how can you 'bruise a toenail'?!?
I'm no doctor, but how can you 'bruise a toenail'?!? Quiterie
  • Score: 30

8:39am Sat 11 Jan 14

angrymonkey says...

i think people like that who call for help then what money like this are just low life scum bet called them for something silly to wasting time when could be helping someone that needs it.
i think people like that who call for help then what money like this are just low life scum bet called them for something silly to wasting time when could be helping someone that needs it. angrymonkey
  • Score: 36

8:47am Sat 11 Jan 14

Maxwell's Ghost says...

As the money is being paid by a public service we should know who the recipients of tax payers money are.
As the money is being paid by a public service we should know who the recipients of tax payers money are. Maxwell's Ghost
  • Score: 39

10:30am Sat 11 Jan 14

rolivan says...

I would hate to think how much the solicitors fees were . We're they Ambulance Chasers?Sorry couldn't help myself
I would hate to think how much the solicitors fees were . We're they Ambulance Chasers?Sorry couldn't help myself rolivan
  • Score: 16

10:39am Sat 11 Jan 14

kevbha says...

Instead of us few that pay tax, unless it was a life or death situation the person that hurt their toe should have been charged a minimum just for calling the ambulance service out . Some one else may of been in real trouble and needed it.
Instead of us few that pay tax, unless it was a life or death situation the person that hurt their toe should have been charged a minimum just for calling the ambulance service out . Some one else may of been in real trouble and needed it. kevbha
  • Score: 11

12:10pm Sat 11 Jan 14

boo2005 says...

kevbha wrote:
Instead of us few that pay tax, unless it was a life or death situation the person that hurt their toe should have been charged a minimum just for calling the ambulance service out . Some one else may of been in real trouble and needed it.
the people paying taxes are thankfully still in the majority, never the less, they are talking about people whom apparently damaged their 'toenails' whilst in the care of the emergency services, even so, they should not be allowed to claim anything at all, on the contrary, and I would have to bet that these are the filthy 'scum' of our society, the lowlife that should be culled rather than cured!
[quote][p][bold]kevbha[/bold] wrote: Instead of us few that pay tax, unless it was a life or death situation the person that hurt their toe should have been charged a minimum just for calling the ambulance service out . Some one else may of been in real trouble and needed it.[/p][/quote]the people paying taxes are thankfully still in the majority, never the less, they are talking about people whom apparently damaged their 'toenails' whilst in the care of the emergency services, even so, they should not be allowed to claim anything at all, on the contrary, and I would have to bet that these are the filthy 'scum' of our society, the lowlife that should be culled rather than cured! boo2005
  • Score: 10

12:11pm Sat 11 Jan 14

captbaz says...

Both Claims were settled out of court......That is because we are now in a society that will sue for anything and the insurance companies are too frightened to allow many cases to get to court. Surely if these cases had gone all the way any self respecting Judge would have told the claimant exactly where to stick their claim and they can wedge it in with their bruised toe. How dare these people Dial 999 as they have life threatening injuries or sickness then sue the service they called because they hurt their toe. boo hoo
Both Claims were settled out of court......That is because we are now in a society that will sue for anything and the insurance companies are too frightened to allow many cases to get to court. Surely if these cases had gone all the way any self respecting Judge would have told the claimant exactly where to stick their claim and they can wedge it in with their bruised toe. How dare these people Dial 999 as they have life threatening injuries or sickness then sue the service they called because they hurt their toe. boo hoo captbaz
  • Score: 16

12:31pm Sat 11 Jan 14

getThisCoalitionOut says...

Quiterie wrote:
I'm no doctor, but how can you 'bruise a toenail'?!?
Very easily and it's very painful - I know, I had one recently :(
[quote][p][bold]Quiterie[/bold] wrote: I'm no doctor, but how can you 'bruise a toenail'?!?[/p][/quote]Very easily and it's very painful - I know, I had one recently :( getThisCoalitionOut
  • Score: -2

10:04pm Sat 11 Jan 14

ijustdon'tgetit says...

What is the world coming to? I hope both of the people who 'bruised' their toenails don't complain when an ambulance is not available to attend them should an emergency arise - services will end up being cut to pay thoughtless idiots like them. As for the person wearing flip flops what did they expect?
What is the world coming to? I hope both of the people who 'bruised' their toenails don't complain when an ambulance is not available to attend them should an emergency arise - services will end up being cut to pay thoughtless idiots like them. As for the person wearing flip flops what did they expect? ijustdon'tgetit
  • Score: 7

11:34pm Sat 11 Jan 14

scuba1 says...

Never heard anything so ridiculous in all my life , And to think there are young men and women fighting wars for us .
Never heard anything so ridiculous in all my life , And to think there are young men and women fighting wars for us . scuba1
  • Score: 4

7:08pm Sun 12 Jan 14

mackeson says...

Not sure but the report says "patient transport ambulance" That means the vehicles are more likely to have been the white bus type vehicles rather than the yellow vehicle shown in the photo, Those vehicles are used for non-urgent transport to or from the various hospitals and is a FREE service for those with medical needs attending hospitals or clinics. The patients should consider themselves lucky that our overstretched NHS can still offer FREE transport rather than sue for injury.
Not sure but the report says "patient transport ambulance" That means the vehicles are more likely to have been the white bus type vehicles rather than the yellow vehicle shown in the photo, Those vehicles are used for non-urgent transport to or from the various hospitals and is a FREE service for those with medical needs attending hospitals or clinics. The patients should consider themselves lucky that our overstretched NHS can still offer FREE transport rather than sue for injury. mackeson
  • Score: 3

8:49pm Sun 12 Jan 14

woodie49 says...

Bloody disgusting they should be ashamed of themselves parasites.
Bloody disgusting they should be ashamed of themselves parasites. woodie49
  • Score: 2

9:04am Tue 14 Jan 14

JerryOnly says...

Quiterie wrote:
I'm no doctor, but how can you 'bruise a toenail'?!?
It's quite easy, happens every so often. Doesn't really hurt and when it happens I manage not to sue anyone.
[quote][p][bold]Quiterie[/bold] wrote: I'm no doctor, but how can you 'bruise a toenail'?!?[/p][/quote]It's quite easy, happens every so often. Doesn't really hurt and when it happens I manage not to sue anyone. JerryOnly
  • Score: 0

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