The ArgusWoman, 32, critically ill after falling in Brighton's Waitrose (From The Argus)

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Woman, 32, critically ill after falling in Brighton's Waitrose

The Argus: Woman, 32, critically ill after falling in Brighton's Waitrose Woman, 32, critically ill after falling in Brighton's Waitrose

A woman is critically ill after falling in Waitrose.

The 32-year-old Hove woman fell just after 6.30pm on Wednesday in the store's branch in Western Road, Brighton.

A Sussex Police statement said: "It was reported that a 32-year old Hove woman had collapsed while shopping in Waitrose and had sustained a serious head injury.

"She was taken to the Royal Sussex County Hospital in what was initially assessed as a criticial condition.

"The incident is being treated as an accident and not suspicious and there is no police investigation. Her next of kin are aware."

A South East Coast Ambulance spokesman said: "We were called at 6.30pm to Western Road Waitrose to reports of woman who was unconscious. "She is believed to have suffered a fit and then sustained a head injury.

"We sent two ambulances and a car to the scene and the woman was taken to Royal Sussex in a serious condition.”

A Waitrose spokeswoman added: "We can confirm that sadly there was an accident in our branch on Wednesday evening when one of our customers suffered a head injury.

Our thoughts are with our customer and her family."


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Comments (21)

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1:41pm Fri 11 Apr 14

Valerie Paynter says...

I hope for the sake of Waitrose that she did not slip on the free coffee people are slopping down the aisles as they "shop" with coffee in one hand and a trolley in the other. In juggling options, they spill it. And a member of staff told me last week she spends more time cleaning up coffee spillage than filling the shelves.

Either put a coffee holder on the trolleys or dump the coffee Waitrose!
I hope for the sake of Waitrose that she did not slip on the free coffee people are slopping down the aisles as they "shop" with coffee in one hand and a trolley in the other. In juggling options, they spill it. And a member of staff told me last week she spends more time cleaning up coffee spillage than filling the shelves. Either put a coffee holder on the trolleys or dump the coffee Waitrose! Valerie Paynter
  • Score: 26

3:26pm Fri 11 Apr 14

a person says...

This is very sad , but a rather misleading headline.
Unfortunately people who suffer from fits often suffer
worse injury from the fall than the fit itself.
Unfortunately it is a fear that they and their family
have to live with .
I hope this lady soon recovers .
This is very sad , but a rather misleading headline. Unfortunately people who suffer from fits often suffer worse injury from the fall than the fit itself. Unfortunately it is a fear that they and their family have to live with . I hope this lady soon recovers . a person
  • Score: 69

4:17pm Fri 11 Apr 14

FC says...

Very misleading headline. Makes it look like it was potentially Waitrose fault until you read the article, which we know 9/10 people don't on this website.

Shame on you, Argus.
Very misleading headline. Makes it look like it was potentially Waitrose fault until you read the article, which we know 9/10 people don't on this website. Shame on you, Argus. FC
  • Score: 53

5:22pm Fri 11 Apr 14

ian@cotter says...

Mmmmm free coffee, have to do the weekly shop here from now on.
Mmmmm free coffee, have to do the weekly shop here from now on. ian@cotter
  • Score: -1

5:32pm Fri 11 Apr 14

Beethoven says...

As an epilepsy sufferer myself I can really sympathise with this lady. I have had my share of grand mal seizures over the years, and hit my head a few times but I am still here to tell the tale.

My thoughts are with her and her family and very best wishes for her recovery
As an epilepsy sufferer myself I can really sympathise with this lady. I have had my share of grand mal seizures over the years, and hit my head a few times but I am still here to tell the tale. My thoughts are with her and her family and very best wishes for her recovery Beethoven
  • Score: 27

5:43pm Fri 11 Apr 14

clubrob6 says...

Valerie Paynter wrote:
I hope for the sake of Waitrose that she did not slip on the free coffee people are slopping down the aisles as they "shop" with coffee in one hand and a trolley in the other. In juggling options, they spill it. And a member of staff told me last week she spends more time cleaning up coffee spillage than filling the shelves.

Either put a coffee holder on the trolleys or dump the coffee Waitrose!
I've noticed that although a nice gesture i'm sure waitrose did not mean for customers to drink it going round the shop.Its even worse when someone just has a basket and keeps putting the coffee down.
[quote][p][bold]Valerie Paynter[/bold] wrote: I hope for the sake of Waitrose that she did not slip on the free coffee people are slopping down the aisles as they "shop" with coffee in one hand and a trolley in the other. In juggling options, they spill it. And a member of staff told me last week she spends more time cleaning up coffee spillage than filling the shelves. Either put a coffee holder on the trolleys or dump the coffee Waitrose![/p][/quote]I've noticed that although a nice gesture i'm sure waitrose did not mean for customers to drink it going round the shop.Its even worse when someone just has a basket and keeps putting the coffee down. clubrob6
  • Score: 15

5:46pm Fri 11 Apr 14

UglyAmerican says...

Valerie Paynter wrote:
I hope for the sake of Waitrose that she did not slip on the free coffee people are slopping down the aisles as they "shop" with coffee in one hand and a trolley in the other. In juggling options, they spill it. And a member of staff told me last week she spends more time cleaning up coffee spillage than filling the shelves.

Either put a coffee holder on the trolleys or dump the coffee Waitrose!
Protip:

Read article first THEN comment.

It clearly states she had some kind of fit which caused her to strike her head.
[quote][p][bold]Valerie Paynter[/bold] wrote: I hope for the sake of Waitrose that she did not slip on the free coffee people are slopping down the aisles as they "shop" with coffee in one hand and a trolley in the other. In juggling options, they spill it. And a member of staff told me last week she spends more time cleaning up coffee spillage than filling the shelves. Either put a coffee holder on the trolleys or dump the coffee Waitrose![/p][/quote]Protip: Read article first THEN comment. It clearly states she had some kind of fit which caused her to strike her head. UglyAmerican
  • Score: 22

7:28pm Fri 11 Apr 14

Russjackal says...

it had nothing to with free coffee spilt on the floor, but shame on you waitrose for not knowing what to do in such an emergency. It was my partner and another customer who did CPR on this lady, first aider? Too busy, the paramedics arrived before the store first aider who apparently didn't know what a defibrillator was. Absolutely **** clueless. Don't have an accident in waitrose, who knows what will happen, I do hope she makes a full recovery, waitrose store manager: get with the programme.
it had nothing to with free coffee spilt on the floor, but shame on you waitrose for not knowing what to do in such an emergency. It was my partner and another customer who did CPR on this lady, first aider? Too busy, the paramedics arrived before the store first aider who apparently didn't know what a defibrillator was. Absolutely **** clueless. Don't have an accident in waitrose, who knows what will happen, I do hope she makes a full recovery, waitrose store manager: get with the programme. Russjackal
  • Score: -3

8:10pm Fri 11 Apr 14

Valerie Paynter says...

UglyAmerican wrote:
Valerie Paynter wrote:
I hope for the sake of Waitrose that she did not slip on the free coffee people are slopping down the aisles as they "shop" with coffee in one hand and a trolley in the other. In juggling options, they spill it. And a member of staff told me last week she spends more time cleaning up coffee spillage than filling the shelves.

Either put a coffee holder on the trolleys or dump the coffee Waitrose!
Protip:

Read article first THEN comment.

It clearly states she had some kind of fit which caused her to strike her head.
Quite right....I did read it but certainly did not see the reference to the fit. Was it added later? If not. Apols. But the coffee people juggle is a problem and a safety risk. It could also get spilt over people.

When I mentioned it yesterday at the NEW Waitrose, they proudly told me they had dispensed either 52m or 56m cups. They know people love a freebie.

Shocked to read from Russjackal that their response to an event like this was so profoundly inadequate. And yes, a defib. Do they even have one? Too sad that she could not have had her fall broken to prevent the head injury. Let's hope she recovers well.
[quote][p][bold]UglyAmerican[/bold] wrote: [quote][p][bold]Valerie Paynter[/bold] wrote: I hope for the sake of Waitrose that she did not slip on the free coffee people are slopping down the aisles as they "shop" with coffee in one hand and a trolley in the other. In juggling options, they spill it. And a member of staff told me last week she spends more time cleaning up coffee spillage than filling the shelves. Either put a coffee holder on the trolleys or dump the coffee Waitrose![/p][/quote]Protip: Read article first THEN comment. It clearly states she had some kind of fit which caused her to strike her head.[/p][/quote]Quite right....I did read it but certainly did not see the reference to the fit. Was it added later? If not. Apols. But the coffee people juggle is a problem and a safety risk. It could also get spilt over people. When I mentioned it yesterday at the NEW Waitrose, they proudly told me they had dispensed either 52m or 56m cups. They know people love a freebie. Shocked to read from Russjackal that their response to an event like this was so profoundly inadequate. And yes, a defib. Do they even have one? Too sad that she could not have had her fall broken to prevent the head injury. Let's hope she recovers well. Valerie Paynter
  • Score: 0

9:40pm Fri 11 Apr 14

Levent says...

FC wrote:
Very misleading headline. Makes it look like it was potentially Waitrose fault until you read the article, which we know 9/10 people don't on this website.

Shame on you, Argus.
9/10 don't what? You bored me after the first line!
[quote][p][bold]FC[/bold] wrote: Very misleading headline. Makes it look like it was potentially Waitrose fault until you read the article, which we know 9/10 people don't on this website. Shame on you, Argus.[/p][/quote]9/10 don't what? You bored me after the first line! Levent
  • Score: -12

10:00pm Fri 11 Apr 14

Lucybardens says...

I was in waitrose when the lady fell. My husband was the other person who was trying to help her immediately after her fall. My sister in law was running around the aisles shouting for a doctor or nurse. Luckily there was a GP present but the response from the Waitrose staff was incredibly poor. I was amazed that there was no system in place to respond in an emergency. My thoughts are with the young lady and her family.
I was in waitrose when the lady fell. My husband was the other person who was trying to help her immediately after her fall. My sister in law was running around the aisles shouting for a doctor or nurse. Luckily there was a GP present but the response from the Waitrose staff was incredibly poor. I was amazed that there was no system in place to respond in an emergency. My thoughts are with the young lady and her family. Lucybardens
  • Score: 3

11:41pm Fri 11 Apr 14

Vigilia says...

"Woman, 32, critically ill after falling in Brighton's Waitrose"
Surely, more accurately, "woman, 32, critically ill after suffering a seizure in Waitrose?
"Woman, 32, critically ill after falling in Brighton's Waitrose" Surely, more accurately, "woman, 32, critically ill after suffering a seizure in Waitrose? Vigilia
  • Score: 28

8:46am Sat 12 Apr 14

Wide Bertha says...

Valerie Paynter wrote:
UglyAmerican wrote:
Valerie Paynter wrote:
I hope for the sake of Waitrose that she did not slip on the free coffee people are slopping down the aisles as they "shop" with coffee in one hand and a trolley in the other. In juggling options, they spill it. And a member of staff told me last week she spends more time cleaning up coffee spillage than filling the shelves.

Either put a coffee holder on the trolleys or dump the coffee Waitrose!
Protip:

Read article first THEN comment.

It clearly states she had some kind of fit which caused her to strike her head.
Quite right....I did read it but certainly did not see the reference to the fit. Was it added later? If not. Apols. But the coffee people juggle is a problem and a safety risk. It could also get spilt over people.

When I mentioned it yesterday at the NEW Waitrose, they proudly told me they had dispensed either 52m or 56m cups. They know people love a freebie.

Shocked to read from Russjackal that their response to an event like this was so profoundly inadequate. And yes, a defib. Do they even have one? Too sad that she could not have had her fall broken to prevent the head injury. Let's hope she recovers well.
Lady, what kind of drugs do you take ?
[quote][p][bold]Valerie Paynter[/bold] wrote: [quote][p][bold]UglyAmerican[/bold] wrote: [quote][p][bold]Valerie Paynter[/bold] wrote: I hope for the sake of Waitrose that she did not slip on the free coffee people are slopping down the aisles as they "shop" with coffee in one hand and a trolley in the other. In juggling options, they spill it. And a member of staff told me last week she spends more time cleaning up coffee spillage than filling the shelves. Either put a coffee holder on the trolleys or dump the coffee Waitrose![/p][/quote]Protip: Read article first THEN comment. It clearly states she had some kind of fit which caused her to strike her head.[/p][/quote]Quite right....I did read it but certainly did not see the reference to the fit. Was it added later? If not. Apols. But the coffee people juggle is a problem and a safety risk. It could also get spilt over people. When I mentioned it yesterday at the NEW Waitrose, they proudly told me they had dispensed either 52m or 56m cups. They know people love a freebie. Shocked to read from Russjackal that their response to an event like this was so profoundly inadequate. And yes, a defib. Do they even have one? Too sad that she could not have had her fall broken to prevent the head injury. Let's hope she recovers well.[/p][/quote]Lady, what kind of drugs do you take ? Wide Bertha
  • Score: -2

9:26am Sat 12 Apr 14

hubby says...

Every shop everywhere should surely at least have a qualified first aider on duty at all times in this day and age?
Every shop everywhere should surely at least have a qualified first aider on duty at all times in this day and age? hubby
  • Score: 3

5:30pm Sat 12 Apr 14

ICantThinkOfAName says...

I thought all work placed were required to have a nominated first aider?
I thought all work placed were required to have a nominated first aider? ICantThinkOfAName
  • Score: 2

1:25am Sun 13 Apr 14

Zeta Function says...

The lighting needs to be subdued.

We don't know enough about how pollution from traffic interacts with lighting technology in supermarkets.

I'd be surprised if there were no photo chemical changes between contaminants and the heat produced by the lights.
The lighting needs to be subdued. We don't know enough about how pollution from traffic interacts with lighting technology in supermarkets. I'd be surprised if there were no photo chemical changes between contaminants and the heat produced by the lights. Zeta Function
  • Score: -12

1:33pm Sun 13 Apr 14

moveoveru says...

Zeta Function wrote:
The lighting needs to be subdued.

We don't know enough about how pollution from traffic interacts with lighting technology in supermarkets.

I'd be surprised if there were no photo chemical changes between contaminants and the heat produced by the lights.
I hope this woman make's a speedy recovery.

The newly refurbished store on Western Road is a complete disaster in my eyes.

Somehow they have managed to make the store extremely congested, despite increasing the overall floor plan. There are real bottle necks in the store now - particularly by ready meal aisle - here it's almost impossible to browse the shelves without having to constantly move out of the way for other shoppers.

Also, the ceiling lights over the till areas are painfully bright - so much so that I avoid these till if at all possible. I feel for the staff having to sit under these lights all day long.

Then there's the new air-con throughout the store - it now seems woefully under powered, with parts of the store feeling very warm and uncomfortable indeed. And where it is on it seems to blow warm nauseating air. Prior to the refurbishment the store was always nicely cool all year round.

Finally, the 'basket only' tills are a nightmare - hardly every staffed with the adequate amount of staff with queues often at least ten deep with 2 tillers to serve! Often I have just abandoned my basket and walked out rather than have a 15 minute wait. Any why have they made the self service tills card only! - it's frustrating to see no on using them only to see huge queues elsewhere at the tills.

I only shop here now either very early in the morning or late at night - just so I can get in and out as quickly as possible.
[quote][p][bold]Zeta Function[/bold] wrote: The lighting needs to be subdued. We don't know enough about how pollution from traffic interacts with lighting technology in supermarkets. I'd be surprised if there were no photo chemical changes between contaminants and the heat produced by the lights.[/p][/quote]I hope this woman make's a speedy recovery. The newly refurbished store on Western Road is a complete disaster in my eyes. Somehow they have managed to make the store extremely congested, despite increasing the overall floor plan. There are real bottle necks in the store now - particularly by ready meal aisle - here it's almost impossible to browse the shelves without having to constantly move out of the way for other shoppers. Also, the ceiling lights over the till areas are painfully bright - so much so that I avoid these till if at all possible. I feel for the staff having to sit under these lights all day long. Then there's the new air-con throughout the store - it now seems woefully under powered, with parts of the store feeling very warm and uncomfortable indeed. And where it is on it seems to blow warm nauseating air. Prior to the refurbishment the store was always nicely cool all year round. Finally, the 'basket only' tills are a nightmare - hardly every staffed with the adequate amount of staff with queues often at least ten deep with 2 tillers to serve! Often I have just abandoned my basket and walked out rather than have a 15 minute wait. Any why have they made the self service tills card only! - it's frustrating to see no on using them only to see huge queues elsewhere at the tills. I only shop here now either very early in the morning or late at night - just so I can get in and out as quickly as possible. moveoveru
  • Score: 0

4:53pm Sun 13 Apr 14

Mr chock says...

hubby wrote:
Every shop everywhere should surely at least have a qualified first aider on duty at all times in this day and age?
yes this is all true this is a big shop and they had to send along HOW MANY medical crew ?
"We sent two ambulances and a car to the scene and the woman was taken to Royal Sussex in a serious condition.”
she had some type of fit ..... if and i dont know the situation if she had an epileptic fit it might have been all over in a matter of moments . KEEP CALM AND CARRY ON SHOPPING
[quote][p][bold]hubby[/bold] wrote: Every shop everywhere should surely at least have a qualified first aider on duty at all times in this day and age?[/p][/quote]yes this is all true this is a big shop and they had to send along HOW MANY medical crew ? "We sent two ambulances and a car to the scene and the woman was taken to Royal Sussex in a serious condition.” she had some type of fit ..... if and i dont know the situation if she had an epileptic fit it might have been all over in a matter of moments . KEEP CALM AND CARRY ON SHOPPING Mr chock
  • Score: 0

8:33pm Sun 13 Apr 14

Take it Personally says...

"A Sussex Police statement said: "It was reported that a 32-year old Hove woman had collapsed while shopping in Waitrose and had sustained a serious head injury."
-it was the steep rise in the cost of unicorn pet food
"A Sussex Police statement said: "It was reported that a 32-year old Hove woman had collapsed while shopping in Waitrose and had sustained a serious head injury." -it was the steep rise in the cost of unicorn pet food Take it Personally
  • Score: 5

10:40am Mon 14 Apr 14

brightonpip says...

Valerie Paynter wrote:
I hope for the sake of Waitrose that she did not slip on the free coffee people are slopping down the aisles as they "shop" with coffee in one hand and a trolley in the other. In juggling options, they spill it. And a member of staff told me last week she spends more time cleaning up coffee spillage than filling the shelves.

Either put a coffee holder on the trolleys or dump the coffee Waitrose!
You need to get out more
[quote][p][bold]Valerie Paynter[/bold] wrote: I hope for the sake of Waitrose that she did not slip on the free coffee people are slopping down the aisles as they "shop" with coffee in one hand and a trolley in the other. In juggling options, they spill it. And a member of staff told me last week she spends more time cleaning up coffee spillage than filling the shelves. Either put a coffee holder on the trolleys or dump the coffee Waitrose![/p][/quote]You need to get out more brightonpip
  • Score: 0

11:33am Wed 16 Apr 14

MoronSpotter says...

Valerie Paynter wrote:
I hope for the sake of Waitrose that she did not slip on the free coffee people are slopping down the aisles as they "shop" with coffee in one hand and a trolley in the other. In juggling options, they spill it. And a member of staff told me last week she spends more time cleaning up coffee spillage than filling the shelves.

Either put a coffee holder on the trolleys or dump the coffee Waitrose!
uh...oh. Looks like the anti-free coffee campaign is starting up. If something's good – let's look for a problem, eh?
[quote][p][bold]Valerie Paynter[/bold] wrote: I hope for the sake of Waitrose that she did not slip on the free coffee people are slopping down the aisles as they "shop" with coffee in one hand and a trolley in the other. In juggling options, they spill it. And a member of staff told me last week she spends more time cleaning up coffee spillage than filling the shelves. Either put a coffee holder on the trolleys or dump the coffee Waitrose![/p][/quote]uh...oh. Looks like the anti-free coffee campaign is starting up. If something's good – let's look for a problem, eh? MoronSpotter
  • Score: 1

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