South East Coast Ambulance were called to Littlehampton property 874 times in a year

Ambulance service called to same Sussex address 874 times in one year

Ambulance service called to same Sussex address 874 times in one year

First published in News by

Paramedics were called to one address in a seafront town more than twice a day on average over a year.

South East Coast Ambulance service received 874 calls to one address in Littlehampton over a 12-month period.

The number of call-outs was almost three times higher than any other address in the county.

An ambulance service spokesman said that the service could not give any more details on which address they were called to because of data protection rules.

But they said it was not unusual for the service to receive a high number of calls to residential and care homes where residents may have “challenging and complex needs”.

Of the 874 calls made to paramedics from the address between April 2013 and the end of March this year, less than 1% resulted in a patient being taken to hospital.

The second highest number of calls was 303 from a Worthing address and then 118 calls from a Hove address, which resulted in 105 emergency responses and 60 visits to hospital.

The figures for 2013/14 are a large increase on previous years where the highest number of calls in 2012/13 was 197 from a Brighton address and 111 from an Eastbourne address in 2011/12.

A South East Coast Ambulance Service NHS Foundation Trust spokesman said that trained staff ensured that each call received the appropriate response from clinical advice over the phone, directing callers to another part of the health service, or sending clinicians to the scene if necessary.

The spokesman said the numbers of frequent callers that the trust received needed to be seen in the context of the 320,000 calls across Sussex the service took in a year, half of which resulted in a transport to hospital.

He added: “The trust is addressing the issues associated with this small number of individual frequent callers who again often have complex ongoing needs.”

Comments (6)

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10:05am Fri 1 Aug 14

theargusissoinformative says...

Any insight on this one Ambo Guy?
Any insight on this one Ambo Guy? theargusissoinformative
  • Score: -11

11:52am Fri 1 Aug 14

lincsboy351 says...

A good example of our 'nanny' state. Solution, sorry this line isn't very clear, you keep breaking up, Who?, Where?, no sorry, pull the plug, sorted.
A good example of our 'nanny' state. Solution, sorry this line isn't very clear, you keep breaking up, Who?, Where?, no sorry, pull the plug, sorted. lincsboy351
  • Score: -10

12:07pm Fri 1 Aug 14

Ambo Guy says...

theargusissoinformat
ive
wrote:
Any insight on this one Ambo Guy?
Seeing as I work up in London probably not.
[quote][p][bold]theargusissoinformat ive[/bold] wrote: Any insight on this one Ambo Guy?[/p][/quote]Seeing as I work up in London probably not. Ambo Guy
  • Score: 10

12:42pm Fri 1 Aug 14

Goldenwight says...

There is a care home in Goring which has an ambulance parked outside it so often that I once innocently went up to the driver and asked if they were using that parking spot as a dispersal area. He put me right, and you could see that he was seriously unhappy about the situation.

But so long as it works out cheaper to put someone who really needs to be in a Hospital into a Care Home this is going to continue happening. The fact that it overloads the emergency ambulance service, and clogs up A+E departments seems to be irrelevant in the pursuit of the great god Mammon.
There is a care home in Goring which has an ambulance parked outside it so often that I once innocently went up to the driver and asked if they were using that parking spot as a dispersal area. He put me right, and you could see that he was seriously unhappy about the situation. But so long as it works out cheaper to put someone who really needs to be in a Hospital into a Care Home this is going to continue happening. The fact that it overloads the emergency ambulance service, and clogs up A+E departments seems to be irrelevant in the pursuit of the great god Mammon. Goldenwight
  • Score: 15

5:28pm Sat 2 Aug 14

getThisCoalitionOut says...

If it's due to mental health problems then this is the result of Thatcher's care in the community and closing of all the mental homes. It's had a very bad effect on many different areas of the NHS.
If it's due to mental health problems then this is the result of Thatcher's care in the community and closing of all the mental homes. It's had a very bad effect on many different areas of the NHS. getThisCoalitionOut
  • Score: 0

8:56pm Sat 2 Aug 14

Sir Prised says...

It's a bit misleading to give the impression that this could be a private property IF it's a commercial establishment of some kind. That at least should be made clear and if it is a private home, then the issue should get handled in another way and a permanent solution found.
It's a bit misleading to give the impression that this could be a private property IF it's a commercial establishment of some kind. That at least should be made clear and if it is a private home, then the issue should get handled in another way and a permanent solution found. Sir Prised
  • Score: 0

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