Four-hour wait in ambulance to get into A&E

The Conquest Hospital in Hastings

The Conquest Hospital in Hastings

First published in News
Last updated
by , Reporter

A patient had to wait more than four hours to get into A&E amid thousands facing delays outside hospitals.

New data from the South East Coast Ambulance Service (SECAMB) shows 3,074 people had to wait more than one hour outside A&E departments at the hospitals they serve – including in East and West Sussex and Brighton and Hove.

One patient waited for a total of four hours and 15 minutes to get into the A&E department at the Conquest Hospital in St Leonards.

The delays take up more time for ambulance crews who are forced to wait with the patients.

Geraldine Hoban, chief operating officer of Brighton and Hove Clinical Commissioning Group, which commissions healthcare services, said: “We are very concerned about the number of handover delays and are working very closely with the ambulance trust, Brighton and Sussex University Hospitals and our other partners in the local system to reduce them.

“We have already invested in building works at the local A&E and a dedicated handover nursing team to ensure the process is as smooth and safe as possible and are working on additional plans this year to ensure the improvements we have made are maintained.”

In total 25,298 patients had to wait over 30 minutes.

A spokesman for SECAMB said: “We work with hospital trusts across our whole region to ensure that the time it takes to handover a patient is kept to a minimum.”

The data came from a Freedom of Information request released by the Labour party.

Nancy Platts, Labour parliamentary candidate for Brighton Kemptown and Peacehaven, said: “Let’s be clear, ambulance crews are not at fault here, but long waits to handover patients is keeping them from responding to other emergencies in Brighton and Hove.”

Comments (10)

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7:31am Mon 11 Aug 14

number 4 says...

Let's be clear Nancy Plants it not the ED staff slowing the process down for the sake of it. A bottle has a defined capacity, once it is full no more fits in. The options are a) don't put any more in or b) take some out. Hospitals/ EDs are exactly the same and it appears that nationally as well as locally this is where we find ourselves.
The CCG needs to do more to provide the much touted all singing and dancing community care to empty some space in the bottle, and the general public needs to think carefully about the nature of their "emergency" and potentially explore other options such as the GP, local pharmacy, 111 or walk in centre so there is space left in the bottle for those that need it
Let's be clear Nancy Plants it not the ED staff slowing the process down for the sake of it. A bottle has a defined capacity, once it is full no more fits in. The options are a) don't put any more in or b) take some out. Hospitals/ EDs are exactly the same and it appears that nationally as well as locally this is where we find ourselves. The CCG needs to do more to provide the much touted all singing and dancing community care to empty some space in the bottle, and the general public needs to think carefully about the nature of their "emergency" and potentially explore other options such as the GP, local pharmacy, 111 or walk in centre so there is space left in the bottle for those that need it number 4
  • Score: 107

7:54am Mon 11 Aug 14

HJarrs says...

What do you expect with the Tories in power? Tax cuts for the wealthiest and the dismantling of the NHS for private gain.

The problem is, would a Labour government be much different Nancy Platts?
What do you expect with the Tories in power? Tax cuts for the wealthiest and the dismantling of the NHS for private gain. The problem is, would a Labour government be much different Nancy Platts? HJarrs
  • Score: -26

7:57am Mon 11 Aug 14

rogerthefish says...

It takes 20 minutes to navigate the non ending Eastern road road works, should the Hospital not have been on an out of town site like the ex argus site in Hollinbury, it was that simple.
It takes 20 minutes to navigate the non ending Eastern road road works, should the Hospital not have been on an out of town site like the ex argus site in Hollinbury, it was that simple. rogerthefish
  • Score: 23

8:09am Mon 11 Aug 14

Goldenwight says...

As an epileptic, I often get picked up by ambulances and have never noticed a delay yet.

Can the Argus provide any USEFUL information, such as times when delays are experienced, or assumed reaons for admission? Because I am certain that genuine medicsl emergencies at leat are dealt with promptly.
As an epileptic, I often get picked up by ambulances and have never noticed a delay yet. Can the Argus provide any USEFUL information, such as times when delays are experienced, or assumed reaons for admission? Because I am certain that genuine medicsl emergencies at leat are dealt with promptly. Goldenwight
  • Score: -83

10:07am Mon 11 Aug 14

Goldenwight says...

BTW I should point out that for most of my admissions, I was unconxcious for an undefined period- I may well have waited for over an hour, wo my testimony is suspect here.

And is that a Reliant Robin in the picture? I thought they were extinct long ago- maybe the owner is still waiting to be seen at A+E!!
BTW I should point out that for most of my admissions, I was unconxcious for an undefined period- I may well have waited for over an hour, wo my testimony is suspect here. And is that a Reliant Robin in the picture? I thought they were extinct long ago- maybe the owner is still waiting to be seen at A+E!! Goldenwight
  • Score: -73

10:47am Mon 11 Aug 14

VoodooGangbanger says...

Had to take my Elderly mother to A and E friday night for a serious infection, we got there at 2am, got to see a doctor at 8:30am.

a few things became clear to me, first of all filling in paperwork, this was done with the same questions same sheets of paper about 3 times with different people (ambulance, Nurses, doctor) what a waste of time and paper, this is serious inefficiency, in the states they fill out your medical chart once and stick it on the front of your bed.

secondly the drunks, the drunks and the drug users need a different ward, not only is many of their conditions often obviously tend to be minor, but they have essentially done it to themselves, we need a different ward entirely for the violent self harming drug and alcohol abusers.

I have no sympathy for someone that does that to themselves, they should be seen and treated at a different rate, perhaps even charged financially because drinking until blackout and taking 4 different kinds of drugs is just asking for trouble, not everyone that drinks gets blackout drunk, if they can afford to pay for the drugs and alcohol they should pony up for their treatment, as tax payers money should not fund their recovery from whatever they define as a "good time".
Had to take my Elderly mother to A and E friday night for a serious infection, we got there at 2am, got to see a doctor at 8:30am. a few things became clear to me, first of all filling in paperwork, this was done with the same questions same sheets of paper about 3 times with different people (ambulance, Nurses, doctor) what a waste of time and paper, this is serious inefficiency, in the states they fill out your medical chart once and stick it on the front of your bed. secondly the drunks, the drunks and the drug users need a different ward, not only is many of their conditions often obviously tend to be minor, but they have essentially done it to themselves, we need a different ward entirely for the violent self harming drug and alcohol abusers. I have no sympathy for someone that does that to themselves, they should be seen and treated at a different rate, perhaps even charged financially because drinking until blackout and taking 4 different kinds of drugs is just asking for trouble, not everyone that drinks gets blackout drunk, if they can afford to pay for the drugs and alcohol they should pony up for their treatment, as tax payers money should not fund their recovery from whatever they define as a "good time". VoodooGangbanger
  • Score: 89

1:34pm Mon 11 Aug 14

Goldenwight says...

VoodooGangbanger wrote:
Had to take my Elderly mother to A and E friday night for a serious infection, we got there at 2am, got to see a doctor at 8:30am. a few things became clear to me, first of all filling in paperwork, this was done with the same questions same sheets of paper about 3 times with different people (ambulance, Nurses, doctor) what a waste of time and paper, this is serious inefficiency, in the states they fill out your medical chart once and stick it on the front of your bed. secondly the drunks, the drunks and the drug users need a different ward, not only is many of their conditions often obviously tend to be minor, but they have essentially done it to themselves, we need a different ward entirely for the violent self harming drug and alcohol abusers. I have no sympathy for someone that does that to themselves, they should be seen and treated at a different rate, perhaps even charged financially because drinking until blackout and taking 4 different kinds of drugs is just asking for trouble, not everyone that drinks gets blackout drunk, if they can afford to pay for the drugs and alcohol they should pony up for their treatment, as tax payers money should not fund their recovery from whatever they define as a "good time".
Whilst I entirely appreciate the points you are making here (indeed, many will feel that they are justified) I would point out that A+E staff respond to medical need rather than political justification. So, a washed out drug user who by his own actions is close to death will get seen before a decorated war hero (who has subsequently saved a dozen orphans from a house fire) suffering from a broken toe which he suffered while tackling an armed mugger attacking a 79 year old woman.

And this is quite as it should be- unless you are suggesting that we add ANOTHER level of bureaucracy to our health service? Should people really be assessed on their lifestyles and their benefit to society rather than their medical need? Perhaps if UKIP came to power, this might be a campaign issue, but I for one am glad that it is not.

Regarding paper inefficiency, I can see your point. But I would rather be asked the same question pointlessly a dozen times than have a limb amputated because nobody got the right information.
[quote][p][bold]VoodooGangbanger[/bold] wrote: Had to take my Elderly mother to A and E friday night for a serious infection, we got there at 2am, got to see a doctor at 8:30am. a few things became clear to me, first of all filling in paperwork, this was done with the same questions same sheets of paper about 3 times with different people (ambulance, Nurses, doctor) what a waste of time and paper, this is serious inefficiency, in the states they fill out your medical chart once and stick it on the front of your bed. secondly the drunks, the drunks and the drug users need a different ward, not only is many of their conditions often obviously tend to be minor, but they have essentially done it to themselves, we need a different ward entirely for the violent self harming drug and alcohol abusers. I have no sympathy for someone that does that to themselves, they should be seen and treated at a different rate, perhaps even charged financially because drinking until blackout and taking 4 different kinds of drugs is just asking for trouble, not everyone that drinks gets blackout drunk, if they can afford to pay for the drugs and alcohol they should pony up for their treatment, as tax payers money should not fund their recovery from whatever they define as a "good time".[/p][/quote]Whilst I entirely appreciate the points you are making here (indeed, many will feel that they are justified) I would point out that A+E staff respond to medical need rather than political justification. So, a washed out drug user who by his own actions is close to death will get seen before a decorated war hero (who has subsequently saved a dozen orphans from a house fire) suffering from a broken toe which he suffered while tackling an armed mugger attacking a 79 year old woman. And this is quite as it should be- unless you are suggesting that we add ANOTHER level of bureaucracy to our health service? Should people really be assessed on their lifestyles and their benefit to society rather than their medical need? Perhaps if UKIP came to power, this might be a campaign issue, but I for one am glad that it is not. Regarding paper inefficiency, I can see your point. But I would rather be asked the same question pointlessly a dozen times than have a limb amputated because nobody got the right information. Goldenwight
  • Score: -78

5:17pm Mon 11 Aug 14

Goldenwight says...

Whoever the moron is here who likes to post multiple negative recommendations (and positive ones, too, in this case) may I just point out two things. One, nobody cares. Two, it isn't going to make your male equipment any bigger. Sorry mate, but you are stuck with what you have for life. Given that this will prevent you from contributing to the gene pool, that is probably for the best- eh?
Whoever the moron is here who likes to post multiple negative recommendations (and positive ones, too, in this case) may I just point out two things. One, nobody cares. Two, it isn't going to make your male equipment any bigger. Sorry mate, but you are stuck with what you have for life. Given that this will prevent you from contributing to the gene pool, that is probably for the best- eh? Goldenwight
  • Score: -80

7:09pm Mon 11 Aug 14

hoveguyactually says...

Goldenwight wrote:
VoodooGangbanger wrote:
Had to take my Elderly mother to A and E friday night for a serious infection, we got there at 2am, got to see a doctor at 8:30am. a few things became clear to me, first of all filling in paperwork, this was done with the same questions same sheets of paper about 3 times with different people (ambulance, Nurses, doctor) what a waste of time and paper, this is serious inefficiency, in the states they fill out your medical chart once and stick it on the front of your bed. secondly the drunks, the drunks and the drug users need a different ward, not only is many of their conditions often obviously tend to be minor, but they have essentially done it to themselves, we need a different ward entirely for the violent self harming drug and alcohol abusers. I have no sympathy for someone that does that to themselves, they should be seen and treated at a different rate, perhaps even charged financially because drinking until blackout and taking 4 different kinds of drugs is just asking for trouble, not everyone that drinks gets blackout drunk, if they can afford to pay for the drugs and alcohol they should pony up for their treatment, as tax payers money should not fund their recovery from whatever they define as a "good time".
Whilst I entirely appreciate the points you are making here (indeed, many will feel that they are justified) I would point out that A+E staff respond to medical need rather than political justification. So, a washed out drug user who by his own actions is close to death will get seen before a decorated war hero (who has subsequently saved a dozen orphans from a house fire) suffering from a broken toe which he suffered while tackling an armed mugger attacking a 79 year old woman.

And this is quite as it should be- unless you are suggesting that we add ANOTHER level of bureaucracy to our health service? Should people really be assessed on their lifestyles and their benefit to society rather than their medical need? Perhaps if UKIP came to power, this might be a campaign issue, but I for one am glad that it is not.

Regarding paper inefficiency, I can see your point. But I would rather be asked the same question pointlessly a dozen times than have a limb amputated because nobody got the right information.
"And this is quite as it should be- unless you are suggesting that we add ANOTHER level of bureaucracy to our health service? Should people really be assessed on their lifestyles and their benefit to society rather than their medical need? Perhaps if UKIP came to power, this might be a campaign issue, but I for one am glad that it is not."

A drunk is a drunk and his or her behaviour should not allow them to jump the queue. And the same goes for travellers, foreign tourists and obese people, where their condition is purely a result of their own gluttony.
[quote][p][bold]Goldenwight[/bold] wrote: [quote][p][bold]VoodooGangbanger[/bold] wrote: Had to take my Elderly mother to A and E friday night for a serious infection, we got there at 2am, got to see a doctor at 8:30am. a few things became clear to me, first of all filling in paperwork, this was done with the same questions same sheets of paper about 3 times with different people (ambulance, Nurses, doctor) what a waste of time and paper, this is serious inefficiency, in the states they fill out your medical chart once and stick it on the front of your bed. secondly the drunks, the drunks and the drug users need a different ward, not only is many of their conditions often obviously tend to be minor, but they have essentially done it to themselves, we need a different ward entirely for the violent self harming drug and alcohol abusers. I have no sympathy for someone that does that to themselves, they should be seen and treated at a different rate, perhaps even charged financially because drinking until blackout and taking 4 different kinds of drugs is just asking for trouble, not everyone that drinks gets blackout drunk, if they can afford to pay for the drugs and alcohol they should pony up for their treatment, as tax payers money should not fund their recovery from whatever they define as a "good time".[/p][/quote]Whilst I entirely appreciate the points you are making here (indeed, many will feel that they are justified) I would point out that A+E staff respond to medical need rather than political justification. So, a washed out drug user who by his own actions is close to death will get seen before a decorated war hero (who has subsequently saved a dozen orphans from a house fire) suffering from a broken toe which he suffered while tackling an armed mugger attacking a 79 year old woman. And this is quite as it should be- unless you are suggesting that we add ANOTHER level of bureaucracy to our health service? Should people really be assessed on their lifestyles and their benefit to society rather than their medical need? Perhaps if UKIP came to power, this might be a campaign issue, but I for one am glad that it is not. Regarding paper inefficiency, I can see your point. But I would rather be asked the same question pointlessly a dozen times than have a limb amputated because nobody got the right information.[/p][/quote]"And this is quite as it should be- unless you are suggesting that we add ANOTHER level of bureaucracy to our health service? Should people really be assessed on their lifestyles and their benefit to society rather than their medical need? Perhaps if UKIP came to power, this might be a campaign issue, but I for one am glad that it is not." A drunk is a drunk and his or her behaviour should not allow them to jump the queue. And the same goes for travellers, foreign tourists and obese people, where their condition is purely a result of their own gluttony. hoveguyactually
  • Score: 7

1:17pm Tue 12 Aug 14

ThinkBrighton says...

HJarrs wrote:
What do you expect with the Tories in power? Tax cuts for the wealthiest and the dismantling of the NHS for private gain.

The problem is, would a Labour government be much different Nancy Platts?
Got to give it to you HJ your a pr4t. Does David Cameron do the day shift,
The NHS is the biggestuser of the tax payers money, and is abusedby most it's users. No matterhow much money is poured into the NHS it will leak it like a sponge
So HJ cut the crap, it's getting a bit repetative.
[quote][p][bold]HJarrs[/bold] wrote: What do you expect with the Tories in power? Tax cuts for the wealthiest and the dismantling of the NHS for private gain. The problem is, would a Labour government be much different Nancy Platts?[/p][/quote]Got to give it to you HJ your a pr4t. Does David Cameron do the day shift, The NHS is the biggestuser of the tax payers money, and is abusedby most it's users. No matterhow much money is poured into the NHS it will leak it like a sponge So HJ cut the crap, it's getting a bit repetative. ThinkBrighton
  • Score: -10

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