I have reclaimed just over £2,000 in bank charges and have another claim going through.

After more than six years of charges I did my calculations and put a claim in for £2,485. After a few months I was offered and accepted £2,097. My current claim for this year only is £485, the bank say they are looking into it, as they did last time, so I shall just sit back and wait.

  • Stuart Matthews, Springfield Place, Brighton