A MOTHER has criticised ambulance provider Coperforma for failing to get her daughter to hospital for dialysis in the lead up to her death.

Laura Louise Moye, known as Lolz, 25, from St Leonards, was receiving dialysis treatment at the Royal Sussex County Hospital in Brighton.

But after a period of not dialysing regularly, much of the time by choice, her single kidney began to fail.

She later died from an undiagnosed aggressive cancer, an inquest heard.

Speaking outside Brighton and Hove coroner's court, her mother Tracey Moye said: "When Coperforma showed up late or didn't show up it set her off her anxiety.

"All this had an effect mentally not being able to go to hospital and dialyse.

"I was at the hospital with her a few times and Coperforma had cancelled her trip home and we had to call friends to pick her up.

"I'm not saying it was all down to the firm, but them not turning up was a big issue."

The inquest heard Lolz was born with spina bifida, a defect in the development of the spinal chord and she required the removal of a kidney in 2001 after it became so infected.

While at a visit to hospital after finding blood in her urine in October 2015, doctors found she had poor kidney function and she started on dialysis.

But Lolz failed to attend on multiple occasions in 2015 and the year later.

But during the time Coperforma took over non-emergency patient transport from South East Coast Ambulance Service in April 2016 her absence became much worse.

Giving evidence Cristina Osorio, matron at Sussex Kidney Unit, described the transport as "tourist tour of Sussex" due to the transport of several patients in one van.

She said: "I remember that week Coperforma took over, things went wrong very rapidly...

"It was very evident the scale of the problem."

Coperforma failed to pick her up on twice in April, on May 10 the crew arrived but could not move her and May 16 they did not have a stretcher needed.

The firms failings were among repeated cancellations of dialysis by Lolz and her carer former boyfriend Shannon Francis reflecting a volatile home life.

The inquest heard district nurses were prevented from changing bandages on deep pressure sores on her hip and sacrum by Lolz, preferring Shannon to do them, and would not speak to doctors directly on the phone. Social social services were also called in June 2016 to deep clean of the flat.

On her third admission to hospital for not dialysing, she began to deteriorate and Laura was subject to a Deprivation of Liberty Safeguarding (DOLS) before her organs failed and she died on August 18.

Consultant pathologist Dr Mark Taylor at Brighton's Royal Sussex County Hospital told the inquest Lolz died from an aggressive cancer worsened by her weakened immune system due to not dialysing.

He said: "Such was the bulk of the disease. It was a nasty wild, aggressive cancer. From what I saw there was no treatment option, even if it had been detected then."

Senior Coroner Veronica Hamilton-Deeley recorded her death as natural causes accelerated by chronic self-neglect.

She said: "I don't use self-neglect in anyway critically of no Lolz, but there is no doubt her decision making she exercised with capacity certainly resulted in the timing of her death being brought forward on the balance of probabilities."

Miss Hamilton-Deeley also ruled the district nurses not calling in social services earlier was a failure but it did not cause or contribute to her death.

Mrs Moye believes the DOLS should have been put in place at least a year earlier.

She said: "I felt she was being irrational and changing her mind all the time. I think it was an overlooked situation."