The Royal Mail delivery staff in Seaford are wonderful. Nothing is too much trouble for them.

It is a pity the management of Royal Mail/Post Office Counters/Consignia or whatever-it-is-called this week is of such low calibre. Consider these recent moves.

Firstly, the closure of the sub post offices in Alfriston Road and Vale Road, Eastbourne, done to "improve service to the public". How? Has anyone noticed the improvements?

Secondly, we now have no Sunday collection from the pillar boxes in Alfriston Road or Vale Road. Why? You are ahead of me - they are no longer outside post offices.

But you are invited to take your Sunday postings all the way to Church Street. You might as well take it to its destination, especially as the pillar boxes are still reassuringly displaying the details of the Christmas 2003 collections.

Thirdly, just when everyone is getting used to their neighbourhood postie, and they to you, the postal delivery staff are given new "walks" in areas they don't know.

So all their local knowledge is squandered. Doubtless this is also to improve the service

So I post to Oxford a correctly-addressed first-class envelope containing an official document, two weeks ahead of the date it is needed and it arrives six weeks later, completely mangled and after the hopeful recipient has had to obtain a duplicate.

Like the management of so many half-nationalised organisations, Consignia management should be consigned to the dead-letter-office and someone should take a grip of the organisation for the sake of customers and staff alike.

I gather the Dutch Post Office is very well run.

-Peter White, Seaford